Vehicle Retrofit and Mobility Access Funding Programs

Vehicle Retrofit and 

Mobility Access Funding Programs 

April 2013 

Prepared by: 

Premier’s Council on the Status of Disabled Persons 

648 – 440 King Street 

Fredericton, NB E3B 5H8 

Telephone: 506.444.3000 

Toll free in NB: 1.800.442.4412 

Fax: 506.444.3001 

E-mail: pcsdp@gnb.ca 

Web Site: www.gnb.ca/council 

This document is available in alternate formats and in French. 

Ce document est disponible en médias substituts et en Français.

IMPORTANT NOTICE 

Contained herein are retailers for 

various equipment, modifications, 

and car dealerships. 

This information is provided to assist 

in researching vehicle modifications. 

We are not endorsing any 

specific company, brand or 

manufacturer. 


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Table of Contents 

PROVINCIAL ASSISTANCE ................................................................................ 1 

DEPARTMENT OF FINANCE ........................................................................... 1 

Disability Credit .............................................................................................. 1 

DEPARTMENT OF TRANSPORTATION AND INFRASTRUCTURE ................ 2 

Vehicle Retrofitting and Accessible Vehicle Program ..................................... 2 

FEDERAL ASSISTANCE ...................................................................................... 2 

CANADA REVENUE AGENCY ......................................................................... 2 

Specially Equipped Motor Vehicles ................................................................ 2 

OTHER RESOURCES .......................................................................................... 3 

STAN CASSIDY CENTRE FOR REHABILITATION .......................................... 3 

Adaptive Driving Service ................................................................................ 3 

MANUFACTURERS’ MOBILITY PROGRAMS ..................................................... 4 

Chrysler Canada ................................................................................................ 5 

Ford Canada ...................................................................................................... 6 

General Motors Canada Ltd. ............................................................................. 7 

Hyundai Canada ................................................................................................ 7 

KIA Motors ......................................................................................................... 8 

Mazda Canada Inc. ........................................................................................... 8 

Toyota Canada .................................................................................................. 9 

Volkswagen Canada ........................................................................................ 10 

Volvo Canada .................................................................................................. 10 

Please note: 

This document contains links for the various service providers listed and 

these may include online application forms. A hardcopy of this directory is 

available from the Premier’s Council on the Status of Disabled Persons 

with print copies of the same application forms. 

Please contact our office if you would prefer to get a paper copy of this 

directory. 


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Vehicle Retrofit and Mobility Access Funding Programs P a g e | 1 

DEPARTMENT OF FINANCE 

Disability Credit 

PROVINCIAL ASSISTANCE 

Refund Section Telephone: (800) 669-7070 

Revenue & Taxation Division Fax: (506) 457-7335 

Department of Finance 

E-mail: wwwfin@gnb.ca 

PO Box 3000 

Fredericton, NB E3B 5G5 

Upon the purchase of a motor vehicle in the Province of New Brunswick, the New 

Brunswick Government may refund the 8% provincial portion of the Harmonized 

Sales Tax (HST) or the 13% Provincial Vehicle Tax (PVT) on private sale 

transactions for persons with disabilities if: 

the motor vehicle is specially equipped with a device to enable a 

wheelchair or scooter to enter or leave the passenger vehicle (e.g. 

hydraulic lifts); or 

the motor vehicle is specially equipped with auxiliary driving controls that 

are used to facilitate the operation of the passenger vehicle (does not 

include spinner knobs); and 

the motor vehicle is not operated by any person for the purpose of earning 

a profit for any person or as part of any undertaking carried on for gain; 

and 

the claimant is not eligible for any other GST/HST credit or rebate related 

to this purchase. 

Along with the application the claimant must submit the following necessary 

supporting documents: 

a) copy of Bill of Sale and/or New Brunswick Tax Receipt; 

b) proof that the motor vehicle is specially equipped with a device to enable a 

wheelchair or scooter to enter or leave the passenger vehicle; or 

c) proof that the motor vehicle is fitted with auxiliary driving controls that are 

used to facilitate the operation of the passenger vehicle, truck, or van; 

d) a letter from a medical practitioner certifying that the person is disabled. 

Applications for refund of the 8% provincial portion of the Harmonized Sales Tax 

(HST) (form HST-R-02) or the 13% Provincial Vehicle Tax (PVT) (form PVT-R- 

01) can be obtained at any Service New Brunswick Centre or by contacting the 

Revenue & Taxation Division, Department of Finance at (800) 669-7070. 

Please note: Any inquiry related to all other types of Harmonized Sales 

Tax (HST) refunds must be made to the Canada Revenue Agency at 

(800) 959-5525. 


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DEPARTMENT OF TRANSPORTATION AND INFRASTRUCTURE 

Vehicle Retrofitting and Accessible Vehicle Program 

Application Form 

Vehicle Retrofit Program 

Contact : Mary Grant 

Department of Transportation and Infrastructure Telephone : (506) 453-5676 

P. O. Box 6000 Fax : (506) 444-5207 

Fredericton, N.B. E3B 5H1 

E-mail : mary.grant@gnb.ca 

The Vehicle Retrofit Program will provide a maximum grant of 80% of the first 

$5,625 and 50% of next $7,000 to individuals, registered non-profit organizations, 

municipalities or private companies towards the cost of supporting and/or 

installing eligible accessibility features for a new or existing vehicle, renewable 

every 10 years. Organizations that provide transportation services for the 

disabled community will be eligible to renew their limit every five years. 

Some examples of retrofitting and accessibility features eligible for assistance 

under the program are: 

• wheelchair lifts and ramps 

• hand controls, steering devices and left-foot gas pedals 

• wheelchair restraint systems 

• special needs seating 

• roof, floor and door alterations (if part on an accessible retrofit) 

• scooter lifts 

Consideration may be given to other features not listed above. 

FEDERAL ASSISTANCE 

CANADA REVENUE AGENCY 

Specially Equipped Motor Vehicles 

You can claim a specially-equipped motor vehicle rebate if you paid GST/HST on 

the purchase of a qualifying motor vehicle, or you paid GST/HST on a 

modification service performed on your motor vehicle. To apply for the rebate, 

complete Form GST518, GST/HST Specially Equipped Motor Vehicle Rebate 

Application. 


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OTHER RESOURCES 

STAN CASSIDY CENTRE FOR REHABILITATION 

Adaptive Driving Service 

Attn.: Adaptive Driving Telephone: (506) 447-4214 

Stan Cassidy Centre for Rehabilitation Fax: (506) 447-4160 

800 Priestman Street Email: SCCR.adaptivedriving@HorizonNB.ca 

Fredericton, NB E3B 0C7 

The Adaptive Driving Service enables persons with disabilities to have safe and 

accessible transportation in their community. Services are directed towards 

individuals who, as passengers or drivers, may benefit from specially adapted 

vehicles and/or driver training. 

Services include: 

Driver Assessment 

Driver Training 

Consultation Services 

The Adaptive Driving Service is not covered by Medicare. The fee is $150.00 to 

the client. 

How to be referred 

Document required for driver assessment: 

Physician referral (can be initiated by the therapist or client but a physician 

is required to sign a referral). 

Documents requested for driver assessment (as appropriate) may include 

summaries of relevant: 

occupational therapy findings 

physiotherapy findings 

psychology reports 

speech language pathology reports 

Results of visual tests (e.g., optometry, ophthalmology 

A listing of suppliers offering modification services and equipment is available 

through the Department of Transportation and Infrastructure and through the 

Stan Cassidy Rehabilitation Centre. 


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MANUFACTURERS’ MOBILITY 

PROGRAMS 

Most manufacturers offer special rebate 

programs to assist in defraying the costs 

of adapting a vehicle for a person (driver 

and/or passenger) with disabilities. 

The following are a few examples of 

manufacturers and the programs they 

offer, but it is not a complete list. 

Speak with a representative of your 

dealership for more information about 

such programs and to apply. 


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Chrysler Canada 

Website: www.chryslercanada.ca 

Chrysler Canada’s AotoAbility Program can help you do the things you love to do 

in life and we’ll help you hit the road in the style that suits you best. Our goal is 

to assist in lessening the financial burden of the coast associated with modifying 

your vehicle. 

The AutoAbility program is designed to help physically challenged consumers, 

and business or charitable organizations that provide transportation to physically 

challenged individuals with permanent disabilities enter, exit and/or operate a 

new vehicle. 

When you purchase or lease a new 2012, 2013 or 2014 Chrysler, Jeep ® , Dodge, 

Ram or FIAT vehicle from a participating dealership or FIAT studio, Chrysler 

Canada will give you a cash reimbursement up to $750 for the purchase of 

adaptive driving or passenger equipment installed that is sold at retail*. Leased 

vehicles must be leased for a minimum of 12 months to be eligible. 

Once you’ve selected a Chrysler, Jeep ® , Dodge Ram or FIAT vehicle that fits 

your transportation needs, discuss with the dealer if the equipment can be factory 

installed or contact a reputable and qualified adaptive equipment installer to 

ensure that it can be adapted to meet your needs. For a complete list of eligible 

adaptive equipment currently available, please contact the AutoAbility toll-free 

assistance line at (800) 265-6908. 

* Please consult a dealership or call the AutoAbility Program Headquarters for 

details on eligible vehicles, eligible equipment, eligibility requirements and 

program expiration dates. 

Conversions to Chrysler, Jeep ® , Dodge, Ram or FIAT vehicles qualify for a 

maximum reimbursement of $750. These reimbursements will not be reduced or 

affected by any additional outside funding. In order to obtain an AutoAbility 

reimbursement, you must have a qualifying Medical Doctor’s letter or prescription 

form and the AutoAbility Physician’s Form (obtained from dealership). The 

AutoAbility Physician’s form provides the physician’s recommendation for the 

installation of adaptive equipment due to medical/physical condition. In the event 

the owner of the vehicle is supplying the main form of vehicle transportation 

please have the physician note the relevance and relationship between the 

individuals. 

Consult your dealer for complete eligibility requirements and a copy of the 

AutoAbility Physician’s form. 


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Vehicles eligible for reimbursement include most new and unused 2012, 2013, 

and 2014 Chrysler, Jeep ® , Dodge, Ram or FIAT vehicles. See your local retailer 

for a complete eligibility listing. 

The Chrysler AutoAbility program reimbursement may be combined with other 

eligible national and regional incentives available at the time fo your vehicle 

purchase to help you save even more. For more information, please visit a 

retailer near you today. 

For further information, contact: 

Monday to Friday 8:00 AM to 8:00 PM Eastern: (800) 265-6908 

Email: rebates@chrycan.com 

Mail: 

AutoAbility Program Headquarters 

Retail Incentives Department 

PO Box 2098 

Windsor, ON N9A 5K3 

Customers can obtain a copy of the Chrysler Canada Accessibility Customer 

Service Plan via email at 

https://forms.chryslercanada.ca/contact/en/contactCCI.php?brand=dodgem by 

contacting the Customer Care Centre via telephone at (800) 465-2001, or 

through mail at 

Chrysler Canada 

Customer Care Centre 

PO Box 1621 

Windsor, ON N9A 4H6 

Customers who wish to provide feedback related to the manner in which Chrysler 

Canada provides services to persons with disabilities may contact Chrysler 

Canada as described above. All feedback will be directed to the Top Care 

Management Team and complaints will be addressed in accordance with 

Chrysler Canada’s standard complaint management procedures. 

Ford Canada 

The Ford Mobility Motoring Program offers financial assistance of up to $1,200 

for the installation of adaptive equipment, and up to $200 on alerting devices for 

hearing impairments, lumbar seats and running boards on new Ford Motor 

Company vehicle purchases or leases. 

For more information, contact the Ford Mobility Motoring Program toll free at 

(800) 565-8985. 


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General Motors Canada Ltd. 

Obtain an evaluation 

First find a driver assessment facility and arrange for a complete evaluation. Your 

assessment professional will be able to make suggestions about your driving and 

any adaptive equipment you need. You should also speak to your provincial 

Ministry of Transportation about any changes in your medical status. 

Eligible equipment 

To be eligible for a GM reimbursement of up to $1,000, your adaptive equipment 

must be permanently installed in a vehicle, installed for a driver or passenger 

with a permanent disability and purchased from and installed by a licensed 

equipment installer. Equipment available from General Motors (i.e., regular 

production options and GM Accessories) is not eligible for reimbursement. Speak 

to a GM Mobility Program representative to find out more. 

Choose a vehicle 

Together your GM Canada dealer, an adaptive equipment installer and an 

assessment professional can help you choose the right vehicle for your needs. 

Find a qualified equipment installer 

If you’re not sure where to find qualified installers in your area, the National 

Mobility Equipment Dealers Association (NMEDA), your provincial rehabilitation 

services agency and the Ministry of Transportation are good sources of 

information. 

Visit NMEDA.org to find a dealer nearest you or contact them at 1-800-833-0427. 

Get to know your financing options 

GM Canada has a number of financing options available including Leasing, 

Finance Pruchasing and Smart Purchase Financing. Visit 

gm.ca/gm/english/services/financial/overview to find out more or speak with your 

local GM dealer. 

For more information, please contact us at: 

GM CANADA MOBILITY ASSISTANCE CENTRE 

1 800-GM-DRIVE (463-7483) English/French 

(TTY users, 1-800-263-3830) 

http://mobility.gm.ca 

Hyundai Canada 

The Hyundai Mobility Program assists disabled individuals in outfitting their new 

Hyundai vehicle with the necessary equipment required to drive. The assistance 

is in the form of a monetary rebate of up to $500. 


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Individuals with a permanent disability who purchase a new Hyundai vehicle and 

that require an adaptive aid to drive a vehicle. In order to qualify, the person must 

be able to produce a doctor’s or Government Certificate detailing his or her 

qualifying disability. 

Qualified customers will receive a Hyundai Mobility Program Claim Form from the 

Sales Person at the time of delivery of their new Hyundai vehicle. The customer 

then has up to 4 months to mail the following information to Hyundai Auto 

Canada: 

1. A copy of the Hyundai New Vehicle Sales Contract. 

2. A doctor’s or Government Certificate detailing the customer’s disability. 

Proof of vehicle modifications in the form of a payment receipt or work 

order from the installer clearly stating the Hyundai vehicle’s V.I.N.#, Year, 

3. Make, and Model and that the modifications were completed within 4 

months of delivery. 

4. The completed Hyundai Mobility Program Claim Form. 

All applicants should mail the required information to: 

Hyundai Auto Canada Corp. 

Hyundai Mobility Program 

75 Frontenac Drive 

Markham, Ontario L3R 6H2 

Once approved, Hyundai Auto Canada will mail a cheque for the cost of the 

modifications up to a maximum allowance of $500 directly to the customer at the 

address stated on the Mobility Program Claim Form. 

KIA Motors 

Kia Canada welcomes the opportunity to assist individuals with disabilities or 

special needs by providing up to $750 towards the purchase and installation of 

specialty equipment on your Kia vehicle. 

See your Kia dealer for full details. 

Mazda Canada Inc. 

Mazda Canada Inc. (MCI) will provide up to $750.00 (includes GST) towards the 

purchase and installation of adaptive driving aids or mobility assistance 

equipment on all eligible Mazda vehicles. 

Adaptive driving or passenger equipment includes wheelchair or other lift 

equipment, hand or other driving controls. 


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Purchase and installation of equipment that costs less than the maximum 

$750.00 will be paid at the actual costs. Purchase and installation of equipment 

exceeding $750.00 will be paid a maximum of $750.00. 

To qualify for payment, the purchaser/lessee must complete the Mobility 

Assistance Claim Form and forward it, along with required documentation, to: 

Mazda Canada Inc. 

Mazda Mobility Assistance Program 

55 Vogell Road 

Richmond Hill, ON, L4B 3K5 

All payments will be made directly to the retail purchaser or lessee. To be eligible 

for payment, the "Mobility Assistance Claim Form" must be received within three 

(3) months from date of purchase. 

Important Information: 

The customer is solely responsible for the selection of both the mobility 

equipment manufacturer and installer. 

Mazda Canada Inc. or its Dealers bears no responsibility for the warranty of the 

mobility equipment and installation. 

Toyota Canada 

As part of the Toyota Mobility Program, and in keeping with its "make things 

better" philosophy, Toyota Canada offers mobility conversions for the 2013 

Sienna Minivan. Both the Bruno Lift-Up Power Mobility Seat and the Sienna 

Rampvan by BraunAbility are currently available for easy and secure installation 

and/or conversion. 

In addition to providing products like the Sienna Rampvan to assist the mobility of 

Canadians, Toyota Canada Inc. offers up to $1,000 in funding to qualified 

applicants through the Toyota Mobility Assistance Program. The funding is 

designed to assist customers who must modify their vehicle with mobility-specific 

aftermarket parts or driving aids, so that they may enjoy the Toyota vehicle of 

their choice. 

Visit your family doctor for referral to a registered physical therapist. The physical 

therapist will perform an assessment to determine your suitability to drive and 

what driving aids are necessary to assist you. Please then consult your nearest 

Toyota dealership for assistance in placing your order and locating a 

BraunAbility-approved dealership from which to take delivery of your new vehicle. 

The BraunAbility dealership will source your new Sienna Rampvan either from 

existing inventory, or place the order with Toyota for delivery at a future date. 

*Based upon your physical therapist's driving assessment, additional vehicle 


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modification(s) may be necessary. 

Volkswagen Canada 

Great News! Volkswagen Canada is pleased to offer a cash credit towards the 

conversion of vehicles for physically handicapped drivers. This program will 

assist the disabled with their conversion of our vehicles. 

Volkswagen will provide up to $1,000 towards the purchase and installation of lift 

equipment, carriers, hand controls, pedal extensions or other assistance 

equipment on any eligible model. 

Eligible vehicles are new and unused Canadian Volkswagen models. 

To qualify for payment, buyer or lessee must complete the Mobility Access Claim 

Form and submit directly to VW. Please contact your VW dealership for more 

information. 

Volvo Canada 

Mobility by Volvo is a logical extension of the Volvo philosophy that travels from 

the retailer to your driveway. The goal is to assist persons who are mobility 

challenged or hearing impaired so their transportation needs can be met within 

the extraordinary comfort and safety of a specially adapted Volvo. 

Mobility by Volvo provides: 

Up to $1,000 in financial assistance toward the cost of adding adaptive 

equipment to an eligible new Volvo 

Up to $200 on alert hearing devices 

Maximum reimbursement is $1,000.* 

Adaptive Equipment 

The term "adaptive equipment" describes devices that make it easier for people 

with physical disabilities or impairments to drive or be transported in a vehicle. 

However, options available for factory or retailer installation, such as running 

boards and power-assisted seats, are not considered eligible for reimbursement. 

Although an adaptive equipment assessment center is probably your best 

authority on what's right for you or a family member, here are the kinds of 

adaptive equipment available for Volvo vehicles: 

Carriers 

Lifts/Hoists 

Driving Aids/Hand Controls 

Alert Hearing Device 

Note: The adaptive equipment listed above is subject to change and to be used 

for reference purposes only. Volvo Cars of Canada Corp. is providing this 

information for assistance and reference purposes only, and no endorsement is 

intended. The quality of services and/or equipment provided by others can only 


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be assured by the supplying organization. Consumers should verify information 

and obtain complete references before having their vehicle adaptation 

completed. 

*Mobility by Volvo TERMS AND CONDITIONS 

• Offer is limited to $1,000 toward the cost of adding adaptive equipment, and 

$200 on an alert hearing device, per vehicle. Maximum reimbursement is $1,000. 

Offer open only to legal Canadian residents. Offer is not transferable. 

• Offer only available for purchases of 2012 or 2013 model year new vehicles, 

properly retired courtesy cars, and retired demonstrators. Offer cannot be applied 

to the purchase of any other model year Volvo, any other model year courtesy 

car, models sold directly or indirectly outside of the Canada, and/or VCIC 

(overseas delivery) program sales. Vehicles purchased as used are not eligible. 

• Claims must be submitted within 180 days of vehicle purchases. 

• Factory installed or retailer installation options, such as running boards and 

power assisted seats, are not considered eligible for reimbursement. 

• Offer cannot be used toward the cost of the purchase or installation of Volvo 

options or accessories, and the payment of sales tax. This offer is subject to 

federal, provincial and local taxes. 

• Consumers should verify modification information and obtain complete modifier 

references before having the vehicle modification completed. 


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Vehicle Retrofit and Mobility Access Funding Programs

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