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<strong>InPrint</strong><br />

Interprint news and trends · No. 23 · September 2008 · www.<strong>interprint</strong>.com<br />

Young!<br />

The Big Search<br />

Touching a Nerve – but which One?<br />

No longer so Middle-class and Corny<br />

The Coolness Factors<br />

Fast Forward –<br />

Electrifyingly Creative


2 | <strong>InPrint</strong> 23 | EDITORIAL<br />

Dear Readers,<br />

“The young are ‘the forgotten ones' of the furniture industry and the<br />

furniture supply industry.” With this provoking statement, Salvatore<br />

Figliuzzi opened up a fascinating discussion in the last edition of<br />

<strong>InPrint</strong>, which is still continuing today. The time seems ripe for a new<br />

way of thinking, which incorporates the young generation as today’s<br />

(or subsequent) consumers. As studies confirm: more than two thirds<br />

of consumers have already found their favorite brands by the age of<br />

17. And: the brand preference of young people is also well received<br />

by “established” target groups. Therefore, other high-price industries<br />

such as the fashion and electronics industries have long since included<br />

young people in their communications.<br />

Due to the enormous response, we have dedicated the <strong>InPrint</strong> Young!<br />

special edition, now lying in front of you, to this subject. It is based<br />

on the question: with what products and using which communication<br />

channels can the furniture industry better reach young people? To<br />

find the answers, Interprint commissioned the Münster University of<br />

Applied Sciences to carry out a study. We are inviting you to share in<br />

some of the very interesting findings. An advance summary: the target<br />

group is anything but standardised. Be it pupil, apprentice or student,<br />

boy or girl, 14 or 23 – all this makes more than a difference. Therefore,<br />

as you leaf through <strong>InPrint</strong>, you will come across six young “types”,<br />

who are representative of certain aspects in the market segment of<br />

this generation. The characterization helps to make the target group<br />

more understandable in its very different characteristics as well as<br />

deducing communication strategies.<br />

In addition, based on three successful youth brands, this magazine<br />

shows how the target group can be won over with an address about<br />

the aspects of lifestyle, design and brand. And finally, there is an<br />

interview with Dirk Uwe Klaas, the managing director of the Verband<br />

der deutschen Möbelindustrie (the head association of the German<br />

furniture industry).<br />

Why this commitment even though we are not especially present in<br />

the consumer market as decor printers? Because decor influences<br />

furniture and flooring trends. Because the appearance and quality<br />

of surfaces can provide the young group of consumers with decisive<br />

stimuli. And because this market segment offers our entire industry<br />

a big potential. The stimulus for us is also the new Interprint design<br />

philosophy “Fast Forward”, which is met with huge interest on the<br />

market. It is presumably so successful because it does not just represent<br />

a melodious concept of ideology. In fact, creative processes<br />

for innovative decor, the discovery of new sources of inspiration and<br />

the cross-industry cooperation with partners, media and universities<br />

produces very practical answers to issues for the future. One of these<br />

is how we, as decor printers, together with our customers, can reach<br />

young people.<br />

We hope you enjoy this stimulating read!<br />

Yours,<br />

Holger Dzeia


Content | <strong>InPrint</strong> 23 | 3<br />

Content<br />

The Big Search<br />

Start Young: Brand preferences are developed early on<br />

Touching a Nerve – but which One?<br />

Results of a study by the Münster University of Applied<br />

Sciences on the subject of “Youth Living”<br />

“No longer so Middle-class and Corny”<br />

Interview with Dirk-Uwe Klaas, chief executive of the<br />

Verband der deutschen Möbelindustrie<br />

The Coolness Factors<br />

Lifestyle, Brand and Design make a brand desirable<br />

Electrifyingly Creative<br />

Salvatore Figliuzzi about the Interprint Design Philosophy<br />

“Fast Forward”<br />

Thanks<br />

To the project group of the Münster<br />

University of Applied Sciences<br />

04<br />

07 – 10<br />

13 – 14<br />

16 – 17<br />

18 – 19<br />

20<br />

Strong Types!<br />

Anna-Lena, Daniel, Sebastian, Melanie, Stephanie,<br />

Philip: In this edition of <strong>InPrint</strong>, we<br />

introduce 6 young types who are representative<br />

of the target group of young adults. Meet<br />

our 6 protagonists in their dream rooms! Attention:<br />

Names and situations are imaginary.<br />

The selection is not representative. This characterisation<br />

by age, gender, education and<br />

living situation is intended more to analyse<br />

the relevant aspects in the market segment<br />

of the young generation.<br />

Imprint<br />

Publisher: INTERPRINT GmbH<br />

Westring 22 · 59759 Arnsberg · Germany<br />

Telephone: +49 (0) 2932 - 950-0 · Telefax: +49 (0) 2932 - 950-109<br />

info@<strong>interprint</strong>.de · www.<strong>interprint</strong>.com<br />

Responsible for the contents: Elisabeth Zenker · Editor: Leo Bisping<br />

Layout: Dassel-Design GmbH · Text contributions: Olivia C. Rost<br />

We thank the following companies for the pictures they have<br />

provided:<br />

Bruehl, Bad Steben (P. 14), Corbin-Wohndesign, Landstuhl (P. 11),<br />

die Collection, Buchen/Odenwald (P. 14), Fritz Hansen, Allerød<br />

Dänemark (P. 15), Hülsta, Stadtlohn (P. 5, 11, 13, 14),<br />

IKEA, Hofheim-Wallau (P. 6, 9, 12), Reisenthel, Gilching (P. 14),<br />

Röhr-Bush, Rietberg (P. 5), Rolf Benz, Nagold (P. 11, 15),<br />

sitzsack.de, Sonneberg (P. 6), Sonic Chair, Köln (P. 14).


4 | <strong>InPrint</strong> 23 | The Big Search<br />

The Big Search<br />

Being young is a full-time job. What is “hip” today might be well and truly annoying by<br />

tomorrow. A mirror of these huge upheavals is the young person’s own bedroom. And even<br />

if young people don’t have a lot of money of their own, brand awareness is keener between<br />

the ages of 12 and 18 than it is in any other phase of a person’s life.<br />

The cuddly bear on the bed. A poster of Timberland on the wall. The<br />

model railway on the floor. A gallery of alcopop bottles on the shelf.<br />

Adolescence: the most exciting and most difficult time in your life.<br />

New realms of experience are unlocked. The search for a new, grownup<br />

personality begins. You want to go forward but, all too often, you’re<br />

not quite yourself. Your parents don’t understand anything – and that’s<br />

a good thing!<br />

The body is changing. Your preferences too. The older the young<br />

person, the more important friends, cafes and cinemas become, while<br />

your interest in family, sports and toys declines at the same speed.<br />

The favorite pastimes of teens can be listed quickly: “just talking,<br />

chatting” is preferred by 75 percent, followed by “going shopping”<br />

(59 percent) and “hanging out outside” (51 percent)*. Recognition<br />

within the group contradicts the desire for an individual identity.<br />

No Admittance!<br />

Nothing expresses the changing interests of this period better than<br />

your own room. The more puberty advances, the more important this<br />

private space becomes, as a study about youth living carried out by<br />

the Münster University of Applied Sciences commissioned by Interprint<br />

confirms. Quote from an interviewed 15-year old girl: “My room is<br />

more an area where I am alone. Not every Tom, Dick and Harry should<br />

gain access.” Only your closest friends have free access to where<br />

you’re most important pieces of furniture, sofa, bed (for chilling) and<br />

desk (for the computer) are. Those who still have their old children’s<br />

furniture find it really embarrassing when someone visits.<br />

The long-term loyalty: Furniture brands are discovered early on<br />

It has been proven: somewhere around the age of 12, brand awareness<br />

begins to form. It increases very sharply until the age of 17<br />

before slowing down, until it is fixed at about the age of 22. When<br />

the door to your first apartment opens, a person already has a “brand<br />

career” spanning several years behind them. More than two thirds of<br />

consumers have already found their favorite brands by the age of 17.<br />

And this which manifests as a preference during this period is often<br />

more long-lasting than first love.<br />

For young people, brands play a central role as they provide a focus<br />

to overcome everyday life, aid acceptance and integration into groups<br />

of friends and stabilize self-awareness. This also applies for furniture<br />

brands. Even when you don’t have much money of your own, teenagers<br />

are already looking around attentively to find what furniture<br />

appeals to them and have great influence over their parents. Furniture<br />

and accessories appeal to the requirement for lifestyle, design and<br />

brand strength – factors, which generally score points among young<br />

people. As well as other popular brands, furniture brands help you to<br />

discover your personal preferences. They form the style and are the<br />

foundations for what you might like or reject in your own four walls as<br />

an adult.<br />

* According to the “Trend barometer 2007” in German youth magazine Bravo


TypE 1 | <strong>InPrint</strong> 23 | 5<br />

Type 1: Anna-Lena, 15, Student<br />

Photo: Hülsta<br />

Creative answers to rapidly changing trends: the “mobiline trend”<br />

range by furniture manufacturer Röhr-Bush can change its appearance<br />

every day by putting inserts in glass panes or using furniture and wall<br />

tattoos.<br />

Photo: Hülsta<br />

“I want to be able to change my furniture.”<br />

Anna-Lena lives with her brother and her single mother. Her room is primarily a retreat<br />

(“cocooning”) and a place to chill out and chat with her friends. Her idea: flexible, changeable<br />

furniture, like a sofa bed, adjustable table and shelves. Design lines with round, soft forms,<br />

pastel colours and combinable patterns appeal to her. She would like the chance to virtually<br />

create her room and furniture.<br />

Address through Lifestyle and Design<br />

For the high school student, furniture is interesting when it is presented in connection with<br />

her peers and conveys an atmosphere of friendship and fun. She likes to read youth magazines<br />

and loves programmes like “Deutschland sucht den Superstar” and “Schloss Einstein”,<br />

which is a fictional programme about boarding school. In this environment, advertising for<br />

the target group of very young girls gains the largest publicity. On the net, it is the sites of<br />

“My Space” and “schülerVz” that Anna-Lena likes to visit the most.<br />

Likes:<br />

riding, boys, cinema, going out<br />

Doesn’t like:<br />

little brother,<br />

coaching, cauliflower<br />

Media:<br />

DSDS, Germany’s Next Topmodel, VIVA<br />

Newspapers and web:<br />

Sugar, Bravo Girl, ICQ, MySpace


6 | <strong>InPrint</strong> 23 | Type 2<br />

Type 2: Daniel, 15, High School Student<br />

“I need more space!”<br />

15-year old Daniel lives with his parents and has relatively little space in his “digs”.<br />

For him, furniture must be “practical and cool” above all. The high school student would<br />

love a system, with which he could “splice together” various elements.<br />

Photos (3): Inter IKEA Systems B.V.<br />

Address through Design and Brand<br />

Where does Daniel find his desired furniture and how does the furniture industry find Daniel? Best through the<br />

internet, because as a computer freak, he would rather use the lively online tools, with which he can compile<br />

his furniture parts. Other media are sports magazines and computer magazines, which present design ideas in<br />

connection with technology and communicate the aspects “practically” and in a “space-saving” manner.<br />

Likes:<br />

Computer games, chatting, football<br />

Doesn’t like:<br />

French, homework, tidying up<br />

Favorite programmes:<br />

sports, action films<br />

Newspaper and web:<br />

Kicker, ICQ


Touching a Nerve | <strong>InPrint</strong> 23 | 7<br />

Touching a Nerve – but which One?<br />

Youth is not a status. It is more of a constantly evolving process. Optimal communication<br />

is as different as the expectations of the target group. A study, commissioned by Interprint<br />

by the Münster University of Applied Sciences, shows this.<br />

Even with the definition of age, people start to falter: does youth<br />

begin at 12 or 14? Does it end at 20, 23 or 25? What do a 16-year old<br />

apprentice and a 23-year old student have in common? Presumably<br />

very little. The “young people” as a homogeneous group does<br />

not exist. However, there are sections of youth reality which have<br />

significance. In cooperation with the Münster University of Applied<br />

Sciences, Interprint carried out a characterisation of young people in<br />

accordance with gender; age and educational situation (see the six<br />

“types” in this edition of <strong>InPrint</strong>).<br />

Salvatore Figliuzzi, manager of repro/decor development at Interprint<br />

Germany says, “The living circumstances of these six characters<br />

are as different as their expectations on living. However, there are<br />

similarities, from which solutions for products and their communication<br />

can be deduced.”<br />

Because I am a Girl<br />

Perhaps the most important criterion is gender. Not only are girls more<br />

advanced than boys in their development, they also (no wonder) put<br />

considerably more significance on the design of their room or their<br />

first apartment. Girls, in turn, are not all the same girls. The 18-year<br />

old apprentice Melanie wants to represent herself with her first furniture;<br />

21-year old student Stephanie wants to distance herself. Even<br />

with boys, the following applies: anyone who lives with their parents<br />

as a school pupil has different demands on the design of their room<br />

than the studying son of well-heeled parents.


8 | <strong>InPrint</strong> 23 | Touching a Nerve<br />

The Common Denominator: Individuality and Flexibility<br />

With all six types of youths, the desire for individuality, mobility and<br />

flexibility are very distinct. Young people rarely want to have readymade<br />

range put in front of them. Much more, they want to act out their<br />

own style or even create one. A dream room made up of elements of<br />

various ranges, in which personal “cult pieces” set the focus, would<br />

be the ideal solution for most young people. The internet provides<br />

countless opportunities to design your own products (shoe design<br />

at “NIKE” or “Converse”, online rooms at “Praktiker”). It is almost a<br />

prerequisite that you can put together your own room virtually with the<br />

furniture and accessories ranges of the furniture manufacturer.<br />

Modular Systems and Furniture Subscriptions<br />

What type of furniture do young people want? For example, it should<br />

be light, flexible, mobile and changeable. The big plus point is given<br />

to a modular system with flexible surfaces. With different decorative<br />

surfaces and other exchangeable elements, shelving elements, table<br />

panels and cabinet fronts could get a new outfit very easily. Salvatore<br />

Figliuzzi says, “When the idea is considered further, a “furniture subscription”<br />

would offer many advantages as the design could grow with<br />

the young people and satisfy the quick-changing trends. Above all, it<br />

would help to save money.” The advantage for the furniture manufacturer:<br />

an early and long-term connection to the brand. <br />

What is important to young people<br />

% 70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

Age 12-13 Age 14-15 Age 16-17 Age 18<br />

friends<br />

school/career<br />

parents/family<br />

money/possessions<br />

sports<br />

animals<br />

Friends are the most<br />

important thing in life<br />

for all young people.<br />

Parents increasingly lose<br />

their importance. Finishing<br />

school and choosing a<br />

career become the central<br />

themes – just like money,<br />

which you never have<br />

enough of.<br />

How you see yourself – and how you’d like to be<br />

Reliable,<br />

honest<br />

intelligent<br />

normal<br />

chaotic<br />

dreamy<br />

modest<br />

reserved,<br />

shy<br />

59 47<br />

selfconfident<br />

40 61<br />

43 23<br />

successful<br />

34 58<br />

43 33<br />

cool<br />

14 55<br />

36 cute, 25<br />

13<br />

good looking<br />

51<br />

34<br />

sophisticated, 28<br />

15 clever<br />

48<br />

31 16<br />

exciting, sexy<br />

15 44<br />

30 superior, 18<br />

better than others<br />

13 39<br />

I am<br />

I would like to be<br />

The study “Bravo Faktor<br />

Jugend 7” from 2004 shows<br />

how young people see themselves<br />

and how they want to<br />

be. Accordingly, there is a<br />

gaping hole between desire<br />

and reality: For example,<br />

more than half of those asked<br />

would love to be “cool”,<br />

but only a third see themselves<br />

in this way. There is a<br />

similar ration when it comes<br />

to appearance: only 25 percent<br />

of young people see<br />

themselves as good looking<br />

while more than twice this<br />

number would like to be.<br />

28 percent of the young interviewees<br />

see themselves as<br />

“sophisticated, clever”, but<br />

48 percent would like to be.<br />

In comparison, 59 percent<br />

see themselves as reliable<br />

and honest while just 40 percent<br />

want to be this way.


Type 3 | <strong>InPrint</strong> 23 | 9<br />

Photos (4): Inter IKEA Systems B.V.<br />

Type 3: Melanie, 18, Dental Assistant Apprentice<br />

“Chilling is the best!”<br />

Melanie lives with her boyfriend. She likes furniture that can be<br />

individualised, for example with layers and changeable surfaces.<br />

The apartment must be both cozy (retreat for her and her boyfriend)<br />

and chic (meeting place with friends). A design line with<br />

matching elements is important to her. She is happy to sacrifice<br />

part of her salary for nice furniture.<br />

Address through Design and Lifestyle<br />

Melanie likes it when media conveys a lifestyle atmosphere: being<br />

happy with friends, having fun, throwing parties. Her “house<br />

media” are women’s magazines and TV programmes like “Das<br />

perfekte Promi Dinner”, Germany’s version of “Come Dine with<br />

me” and “Germany’s Next Topmodel”. As she is interested in the<br />

topic of living, she also likes the smart design shows. On the<br />

internet, Melanie is interested in cosmetic and health sites, which<br />

also represent a suitable presentation area for living spaces.<br />

Likes:<br />

nail studio, fitness studio,<br />

solarium, shopping, chilling<br />

Doesn’t like:<br />

housework, clearing up after<br />

her boyfriend, football<br />

Favourite programme:<br />

GNT, GZSZ, Verbotene Liebe<br />

Newspaper and web:<br />

Chica, Jolie, Joy, Lokalisten.de


10 | <strong>InPrint</strong> 23 | Touching a Nerve<br />

Brand as Friend or Brand as Rebel?<br />

The study also produced another similarity: who produces role models,<br />

for example groups of friends and cliques in certain worlds is<br />

hitting the nerves of young people. You go through life together. The<br />

brand is a reliable friend. For these scenes, furniture offers the ideal<br />

background for the action. The sofa to cuddle up on, the kitchenette<br />

for communal cooking, the “debating” table, the dolled-up bathroom:<br />

furniture is brought to life and emotionally charged. Its stages are<br />

websites, catalogues, advertisements and cinema and TV sports.<br />

Anyone who positioned their products in “Deutschland sucht den<br />

Superstar” or “Germany’s Next Topmodel” or uses the commercial<br />

breaks for their message will immediately have a captive audience of<br />

millions. The success of these programs is also based on the fact that<br />

the young people sympathise or join in the enjoyment.<br />

At the same time, young consumers question old-fashioned products.<br />

However, even differentiation requires identification. Brands which<br />

want to rise above the mainstream, must find a certain number of<br />

“rebels” first of all, who wear this image in the world and make wearing<br />

it or using it successful. Differentiation only works if young people do<br />

not drift into isolation.<br />

Salvatore Figliuzzi says, “The results of the study show the high significance<br />

of creativity, mobility and design to develop a young person’s<br />

own style. For Interprint, there is another challenge in promoting the<br />

claim to the design philosophy ‘Fast Forward’ with even more force:<br />

we want to look forward creatively as a ‘trendsetter’ and be the first to<br />

professionally implement decor ideas on the market.”<br />

Summary<br />

Anyone who wants to be successful as a furniture brand in the youth market:<br />

Shows flexibility and choices in their product range,<br />

Connects the theme of design with the attitude towards life of young people,<br />

Offers them identification choices (“emotional home”) as well as chances<br />

to differentiate from the mainstream,<br />

Ensures lively communication in “youth media”.


Type 4 | <strong>InPrint</strong> 23 | 11<br />

Type 4: Sebastian, 17, Apprentice<br />

Photo: Hülsta<br />

Photo: Hülsta<br />

“Furniture doesn’t have to cost a lot.”<br />

Sport and technology are the biggest weaknesses of Sebastian, which his furniture should also reflect.<br />

The 17-year old lives with his mother and is doing an apprenticeship to become a vehicle mechatronics<br />

technician. His furniture must be cheap, multi-functional, cool, angular and not too comfy! He has fun with<br />

“cult details”, like old car seats as armchairs.<br />

Address through Lifestyle, Technology, Brand<br />

As Sebastian has to count his money and think practically, he reacts positively to multi-functionalism and<br />

design. He likes the internet less than car and sports journals, car programmes like “pimp my ride” and<br />

the radio, which he listens to in the garage all day long. Advertisements, spots, product placement and PR<br />

reports reach him if they are charged with technology, action and masculinity. Sebastian could be interested<br />

in sample rooms at car exhibitions, like a chilling corner.<br />

Likes:<br />

BBQs, beer, girls,<br />

football, bongs, tuning<br />

Doesn’t like:<br />

pop songs, vocational school,<br />

Sunday drivers<br />

Favourite programmes:<br />

Auto Motor Sport, D-Max<br />

Newspaper and web:<br />

Auto-Bild, no internet


12 | <strong>InPrint</strong> 23 | Type 5<br />

Type 5: Stephanie, 21, Trainee Teacher<br />

“The main thing is naturalness!”<br />

Address through Lifestyle<br />

Friendly, cozy shared accommodation atmosphere, nice evenings,<br />

Stephanie lives in a shared accommodation and is single. She prefers<br />

spending time with friends, communal cooking, natural surrounding:<br />

simple design with multi-functional furniture, supplemented by individual<br />

pieces (preferably antique). Cult brands enjoy more kudos than<br />

anyone who conveys these lifestyles will reach Stephanie. Her media<br />

are the internet (studiVz, Facebook, MySpace), daily newspapers,<br />

the current, established brands. She spends a lot of time with friends in<br />

living magazines, health and women’s magazines. She only appreciates<br />

television advertising between series and talk shows if they are<br />

the large breakfast kitchen. For her, design must be cozy, natural and<br />

individual.<br />

funny and stylish.<br />

Photos (4): Inter IKEA Systems B.V.<br />

Likes:<br />

Vegetarian food,<br />

children, parties, 1Live<br />

Doesn’t like:<br />

Rock ’n Roll, Punk, spiders, smokers<br />

Favourite programmes:<br />

Talk shows, Auf und Davon,<br />

Das perfekte Dinner<br />

Web:<br />

Meetic, Neu.de, 1Live Liebesalarm


Interview | <strong>InPrint</strong> 23 | 13<br />

Dirk-Uwe Klaas,<br />

chief executive of the Verband<br />

der deutschen Möbelindustrie<br />

“No longer so Middle-Class and Corny”<br />

The furniture manufacturer is increasingly opening up its range to the younger generations.<br />

Nevertheless, there is still a lot to do when it comes to communication, thinks Dirk-<br />

Uwe Klaas, chief executive of the Verband der deutschen Möbelindustrie.<br />

Mr. Klaas, do you think the furniture industry gives the target<br />

group of young people enough attention?<br />

Yes and no. Yes, when I think about the versatile range of our manufacturers.<br />

No, if I consider the address. There are hardly any business<br />

enterprises that focus on young<br />

people when it comes to marketing<br />

and advertising. In addition,<br />

there is the phenomenon of habit<br />

or moulding, which is why some<br />

products simply do not reach certain<br />

target groups. Anyone who<br />

went along to IKEA as a child<br />

will continue to go as a young<br />

adult. Other furniture houses can<br />

make much better products but<br />

are overlooked.<br />

Above all, you should not forget:<br />

in the first instance, parents give<br />

the target group of “young people”<br />

the necessary attention. Parents<br />

tend to furnish the children’s<br />

bedrooms and much furniture is<br />

taken with them into the young<br />

person’s bedroom. In a second<br />

wave of purchasing, young people<br />

are then allowed to help decide which items of furniture they like best.<br />

When young people rent their first apartments or a room in shared<br />

accommodation, they are already moulded.<br />

Can you see a range expansion among manufacturers and suppliers<br />

– in the direction of “youth living”?<br />

Yes. Many renowned branded manufacturers have created new ranges<br />

for young living. All in all, the range is no longer as middle-class and<br />

corny as it was before and therefore it is really well suited for young<br />

people. So-called cross cooperations are also successful, for example,<br />

when the upholstered furniture manufacturer Steinhoff coop-<br />

erates with Esprit or the cabinet maker Nolte with Joop!. As a result,<br />

lifestyles, which the consumer already recognises from fashion, are<br />

taken over into furniture. This clearly appeals to first-time buyers as it<br />

provides an aid to decision making and safety.<br />

Do you think that the expectations of the young generation<br />

towards interior design have changed in the past few years?<br />

In all age classes of society, design has become more important. The<br />

many design programmes show the huge interest in a beautiful apartment<br />

and beautiful furniture. In addition, there is a new social trend:<br />

the subject of sustainability is becoming more and more important<br />

to people. What is already present in the food industry with organic<br />

products will come to all industries. Today, people ask about the responsibility.<br />

Tomorrow, it will be in the conscience of the generations.<br />

Consumers will ask about the energy efficiency in the manufacturing<br />

of furniture, about the lifespan, the recyclability of materials, <br />

Photo: Hülsta


14 | <strong>InPrint</strong> 23 | Interview<br />

the eco-balance and the origin. Illegal tropical<br />

wood will no longer have a chance. On the other<br />

hand, there are good prospects for material innovations,<br />

separable materials and long-lasting<br />

furniture.<br />

What could manufacturers and traders improve in their<br />

communication when addressing young people?<br />

Addressing and inspiring them in their media. i.e. in student newspapers,<br />

uni papers, on the internet. Maybe in Turkish or Russian and<br />

maybe, in terms of the trade, with more young lifestyles, which invite<br />

people to copy. With stylish living ideas, with multi-functional furniture,<br />

with honest prices.<br />

In your opinion, what influence do the design preferences of the<br />

young have on the taste of older generations?<br />

This is a complex theme. Many supposedly new<br />

designs are already boring for the older generation<br />

when they deal with retrospective<br />

trends. “Old wine in new skins” as it was.<br />

However, irrespective of the design, we have<br />

the impression that the younger generations<br />

redecorate more often than the older generations.<br />

With the catchphrase of sustainability, our<br />

ancestors did the right thing with their unbelievably<br />

sustainable furniture. Older people are rarely inspired by individual<br />

pieces of cult furniture. When there were really new design preferences<br />

by the young generations, the older generations would observe<br />

this. It means that one or two flat screen televisions can already<br />

be found in pensioners' houses. And living in an old people’s shared<br />

accommodation is also possible. You have to look at both sides.<br />

What are the current trends in “youth living”?<br />

As already discussed, versatility is the trend. It is not possible to mention<br />

a bestseller, as the desire to have something individual counteracts<br />

a standardised look. Anything is possible, even in youth living.


Type 6 | <strong>InPrint</strong> 23 | 15<br />

Type 6: Phillip, 23, Law Student<br />

“I only buy branded items.”<br />

Phillip lives alone in an apartment his parents own. The law student has his<br />

penchant for prestige features openly on view. This also applies for design,<br />

where he uses brand identity to express his social standing. As Phillip does<br />

not have to pay much attention to money, high-quality, coordinated designer<br />

living solutions are a consideration for him. He is especially receptive to the<br />

connection of multimedia and furniture, for example a flat screen television<br />

that can be concealed at the end of the bed. Design must be high-quality<br />

for him with rather stark-severe forms.<br />

Address through Brand and Design<br />

The “Phillip target group” can be achieved through the topics of quality,<br />

functionality and brand. First-choice communication channels are specialist<br />

journals from the respective field of study and lifestyle magazines with a<br />

language addressing luxury, the elite, profile, money and value. For this<br />

target group, cooperation with multimedia companies or the entertainment<br />

industry could also be attempted.<br />

Photo: Hülsta<br />

Likes:<br />

fencing, sailing,<br />

driving his BMW, relationships, House<br />

Doesn’t like:<br />

the Green Party, unemployed persons,<br />

no-name products<br />

Favourite programme:<br />

boxing, Formula 1, nTV<br />

Newspaper and web:<br />

GQ, Vanity Fair, Skype, Facebook,<br />

ElitePartner


16 | <strong>InPrint</strong> 23 | The Coolness Factors<br />

The Coolness Factors<br />

Casual, cheeky, individual: for young people, a brand is desirable if it appeals to their own<br />

attitude towards life. Design and a strong brand image are two more factors for success.<br />

The brands Converse, babe Young Care and Sony Ericsson show how you can perfectly<br />

communicate these three properties.<br />

The moment that brought the shoe brand Converse into the race was<br />

exactly 100 years ago. In 1908, the company was founded in Massachusetts,<br />

USA and produced the basketball shoe “Chuck Taylor All<br />

Star” just a little bit later. With over 600 million pairs sold, it is the most<br />

successful foot cladding in fashion history, even through the smell of<br />

sweat and a waddling gait are inextricably connected with it.<br />

In the 1950s, the “Chuck” was already the everyday shoe of the<br />

American youth, and the following generations of hippies, punks and<br />

skaters were also happy to follow in their footsteps. The fact that the<br />

canvas shoe with the star became world-famous has less to do with<br />

its quality and more to do with its easy-going, rebellious image. This<br />

was consistently looked after when Converse bottomed out at the end<br />

of the 1990s and was taken over by Nike. The strategy focuses on lifestyle,<br />

design and brand strength and comes out in the outerwear and<br />

accessories in the same way as in its shoes. Converse communicates<br />

using billboard advertising, TV spots and its online presence, which<br />

makes virtual shoe design possible. The core of the target group are<br />

young people aged between 14 and 23 but older and younger alike<br />

also like to wear these shoes.<br />

Celebrating the sense of us: babe Young Care<br />

As far back as the 1960s, mothers relied on the pink metal pot by<br />

the babe brand. Originally, the cream by Johnson & Johnson was<br />

developed especially for infants. In the 1980s, the first products for<br />

adolescent skin appeared. Babe Young Care recommended itself as<br />

simple care at a reasonable price. Young, optimistic, cheeky – it hits<br />

the attitude towards life of the target group perfectly, even today. 97<br />

percent of German women aged between 14 and 29 know the brand.<br />

It is number 1 among 11 to 16 year olds and number 2 among 17 to<br />

24 year olds.<br />

Babe Young Care is so well received because the brand acts as a<br />

friend to the female consumers. A main component of the communication<br />

is the “babe shared accommodation”. Four girls live together,<br />

have fun, share their problems and celebrate the sense of unity of<br />

being friends. And of course, they take care of their skin using babe<br />

products. The shared accommodation newsletter, comics, games and<br />

a relaxing magazine with daily updated tips provide the viewer with<br />

the feeling of sharing in the life of these girls. A clever media mix (TV,<br />

internet, print, advertorials, mobile marketing, consumer promotion,<br />

PR) make sure that no one ever misses the launch of a new product.


The Coolness Factors | <strong>InPrint</strong> 23 | 17<br />

Falling on open ears: Sony Ericsson<br />

It is not exactly evidence of modesty when Sony Ericsson stated<br />

its aim of wanting to become the most attractive and most<br />

innovative global brand in the mobile communication industry.<br />

However, it is not unrealistic as the company focuses on an<br />

essential component of youth culture: music. The image of the<br />

“bobbing” boy, who would otherwise flat out refuse to dance, is<br />

mainly due to the Walkman mobile of the company.<br />

“Mobile Music” is Sony Ericsson‘s strategy for the target group<br />

of music enthusiasts and technically-minded young people. The<br />

communication runs mainly through TV, sports events and the<br />

internet. The cooperation with German TV channel Pro7 is especially<br />

high-profile together with the company’s sponsoring of<br />

“Deutschland sucht den Superstar 2008” (Germany’s version of<br />

“Pop Idol”). The website offers a number of service tools and a<br />

high-quality range of products for technophiles (“Cyber Shot”<br />

camera phones, “Storyteller slide show”). The logo is integrated<br />

into slogans with a high-level of brand recognition.<br />

The Consumer<br />

Culture Effect<br />

These three factors make brands<br />

successful:<br />

1. Lifestyle<br />

Many products are bought by young people<br />

in order to be with the “in” crowd. Identification<br />

takes place through the attitude to life that<br />

the brand expresses. Accordingly, the flair of the<br />

product is the central element of the communication.<br />

Lifestyle is a core value of the appeal. The<br />

shoes, the skin care, the mobile (the sofa,<br />

the cupboard ...) are an expression of your own<br />

personality and a chance to “stage manage”<br />

yourself.<br />

2. Brand<br />

Brand is a fundamental criterion in the<br />

decision to purchase if it is recognized.<br />

Brand awareness is supported by<br />

interesting communication.<br />

Brands provide security, are a “trusted<br />

companion.”<br />

3. Design<br />

Young design is a distinguishing feature in<br />

comparison to other age groups and<br />

social groups.<br />

It is a supporting element of the factors of<br />

lifestyle and status.<br />

Design is an expression of individuality.<br />

Design is an important element that must<br />

adapt to the other factors. Using design, an<br />

object becomes “cool” and an expression of your<br />

individuality.


18 | <strong>InPrint</strong> 23 | Electrifyingly Creative<br />

By Salvatore Figliuzzi,<br />

Manager of Repro/Decor<br />

Development at Interprint<br />

Deutschland<br />

Electrifyingly Creative<br />

A look ahead, a trend further: Interprint hits the bull’s eye with many of its customers with<br />

its new design philosophy “Fast Forward”. Using a creative design and marketing concept,<br />

the image of surfaces is improved, not just with the young generation.<br />

The Interprint design philosophy “Fast Forward” is just a few months<br />

old and already strongly represented on the market. It gives us, as<br />

decor printers, the opportunity to give the product of derived timber<br />

products a new value and to appeal to a young target group. How?<br />

Through creativity, emotion and passion.<br />

“Fast Forward” captures a new perspective for surfaces. The task of<br />

the Interprint designer is to develop decors which surprise and inspire.<br />

To do this, we approach the forms, structures and textures<br />

which surround us on a day-to-day basis in more detail and put them<br />

in new contexts. Go closer! is a motto which has got around because<br />

it stands for unusual and creative design. For decors which really earn<br />

the attribute “innovative”.<br />

“Fast Forward” also means being a step faster and further in front than<br />

the others. Putting the young target group in the spotlight is a part of<br />

this. As the study on “youth living” commissioned by Interprint shows,<br />

young people are very brand-conscious very early on. They are really<br />

well informed about trendy colours and shapes. They are open to the<br />

orientation that brands give them – even furniture brands.<br />

Good design is not down to chance. It is based on structured development<br />

steps which explore the people, for which the design is meant.<br />

A significant factor of our concept is new channels of communication,<br />

for example using a “marketing / invest pool”. With other partners in<br />

the value added chain, the presence of our industry can be developed<br />

in “young media” which are quite decisively responsible for the brand<br />

preferences of young people. The influence of the internet cannot be<br />

rated highly enough. It provides them with opportunities to create their<br />

own products or to vary them and to get to know lifestyles and people,<br />

with whom they can identify and who they imitate. As well as the<br />

“classic” presentation forms, the web provides new platforms. One of<br />

these is “viral marketing” on blogs and portals, with which a modern<br />

form of mouth-to-mouth propaganda is practiced.<br />

In order to combine competences, another path leads through cobranding,<br />

which brings in the established youth brands to provide an<br />

advance of attention with their names. A win-win strategy, with which<br />

the youth brands expand their products and themes and the furniture<br />

companies are able to bring their brand closer to the target group.<br />

With “Fast Forward”, we have taken on a new subject field. We are<br />

pleased that our customers are accepting the range with enthusiasm.<br />

The design philosophy does not just provide our decors with an intense<br />

external effect. It also provides the entire surface design and<br />

furniture construction with this. In the meantime, our design competence<br />

is consulting our customers in the design of processes which go<br />

beyond the selection of decor. Analysing, defining and focussing on<br />

reaching new target groups – this makes “Fast Forward” so successful<br />

throughout the entire industry.


Electrifyingly Creative | <strong>InPrint</strong> 23 | 19<br />

GO CLOSER!<br />

STRUCTURES<br />

ARE<br />

EVERYWHERE!


20 | <strong>InPrint</strong> 22 | THanks!<br />

Thanks!<br />

Our thanks go to the students of the Department of Economy / International<br />

Marketing at the Münster University of Applied Sciences.<br />

In the form of an extensive study, they have compiled the findings<br />

which form the basis of the articles in this edition of <strong>InPrint</strong>: Vanessa<br />

Beck, Verena Butke, Angelique Cau, Anouck Duriez, Julia Engbersen,<br />

Marlene Hosszú, Lisette Laetsch, Celia Lange, Kibariye Sambur, Felix<br />

Schlösser, Johanna Vennemeier, Peter Vorholt, Nina Wittkamp, supervised<br />

by Prof. Dr. Thomas Baaken and Volker Hölscher.<br />

The project group of the Münster University of Applied Sciences,<br />

Department of Economy / International Marketing with Prof. Dr.<br />

Thomas Baaken (2nd from right) and Volker Hölscher (left)<br />

Presentation of the study in the Interprint Design Centre<br />

Arnsberg, Germany · Pittsfield, MA, USA · Nilai, Malaysia · Ozorków, Poland · Affi, Italy · Moscow, Egorievsk, Russia · Shanghai, Changzhou, China

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