Sydney Water Operational Audit 2011/2 - IPART - NSW Government

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Appendix J – SWC Document Received by GHD GHD | Report for Independent Pricing and Regulatory Tribunal - Operational Audit of Sydney Water Corporation, 23/14602
Document Reference Number Document file Document name/Description 1 5YP Implementation report 2010_11_Final Implementation of the Five Year Drinking Water Quality Management Plan 2010-11 Annual Report 2 Attach 2 Implementation of ADWG 2011 final Attachment 2 from June 2012 SLG Meeting 3 Health MOU Memorandum of Understanding between NSW Health and Sydney Water Corporation 4 2011_12 Draft_v15 2011_12 Annual Report on Implementation of 5yr DWQMP 5 WPIMS5152 Five Year Drinking Water Quality management Plan 2010-2015 6 WPIMS5228 V8 Drinking Water Quality Event Management Plan Implementation of the Five Year Drinking Water Quality Management Plan 2011-12 Annual Report Five Year Drinking Water Quality management Plan 2010-2015 Drinking Water Quality Event Management Plan 7 Copy of Roof Inspection Data Analysis Summary of findings from reservoir roof inspections 8 Logic behind the reservoir risk ranking tool Logic used to rank water quality results in terms of risk from reservoir roof issues 9 WN5340 Asset inspection water network facilities SOP Asset inspection water network facilities SOP 10 Briefing Note for Reservoir Roof Inspections Briefing note summarising reservoir roof work 11 Copy of Process workshop WQ- potential contamination via reservoir roofing. Initial HIDRA workshop to define scope of reservoir roof issue 12 Copy of Reservoir risk ranking tool Copy of reservoir output using water quality ranking tool 13 Monthly Disinfection Report (selected Number of Months) Monthly disinfection report using internal chlorine targets 14 WOQ5171 Compliance Monitoring Plan 2011_12 2011-12 Compliance monitoring plan 15 Woq5013 2011-12 Annual Operational monitoring Plan final version 1 2011-12 Operational monitoring plan 16 Quarterly drinking Water Quality Report Q4 2011-12 Fourth Quarterly Drinking Water Quality Report 2011-12 (SW Website) GHD | Report for Independent Pricing and Regulatory Tribunal - Operational Audit of Sydney Water Corporation, 23/14602
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Independent Pricing and Regulatory
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© Independent Pricing and Regulato
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Executive Summary Executive Summary
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1 Introduction and scope 1 Introduc
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1 Introduction and scope Under our
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2 Overview of audit findings and re
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2 Overview of audit findings and re
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3 Progress on 2010/11 audit recomme
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A Operational Audit Report 2011/12
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Executive summary Introduction GHD
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Compliance Against Audited Licence
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Figure index Figure 1 Sydney Water'
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1. Introduction 1.1 Sydney Water Co
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1.5 Audit Methodology The operation
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2. Water Quality - Part 2 2.1 Summa
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Information provided by Sydney Wate
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In particular, routine verification
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3. Infrastructure Performance - Par
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Unexpected claims for additional wo
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maintenance request developed. This
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3.6.2 Opportunities for Improvement
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Up until the two most recent years,
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OFI 7.4 IPART should note that any
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Appendix A - Glossary and Dictionar
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Abbreviation/Acronym ISO IT JOG kL
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Clause Requirement Grade Reason a S
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Clause Requirement Grade Reason Aud
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Appendix C - Water Quality Detailed
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Clause Requirement Grade and Reason
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Page 94 and 95: Appendix D - Water Quality Detailed
Page 96 and 97: Appendix E - Infrastructure Perform
Page 98 and 99: Clause Requirement Grade and Reason
Page 108 and 109: Appendix F - Water Conservation Det
Page 118 and 119: Appendix G - Audit Methodology GHD
Page 120 and 121: Audit Methodology The methodology a
Page 122 and 123: Licence Clause Operating Licence Ob
Page 142 and 143: Drinking Water Quality Interview Pe
Page 146 and 147: Document Reference Number Document
Page 153 and 154: GHD 16 Marcus Clarke St Canberra AC
Page 155: B Sydney Water’s Statement of Com
Page 158 and 159: Operating Licence 2010-2015 Complia
Page 160 and 161: 1 Introduction This report has been
Page 162 and 163: In 2011-12, 572 properties experien
Page 164 and 165: 2.2.1 Water continuity: unplanned i
Page 166 and 167: 2.2.3 Water continuity: historical
Page 168 and 169: 2.3 Sewage Overflow Standard (SPS 4
Page 170 and 171: 2.3.3 Sewage overflows: historical
Page 172 and 173: 3.1 Response times for Priorities 6
Page 174 and 175: Water use per capita per day 460 43
Page 176 and 177: 4.1.1 Calculating water leakage The
Page 178 and 179: Table of Contents Introduction Tabl
Page 180 and 181: Table E.1 - NWI Water Resources and
Page 182 and 183: NWI W18 Total sewage collected The
Page 184 and 185: Table E.2 - IPART Service Quality a
Page 186 and 187: Table E.3 - NWI Customer Indicators
Page 188 and 189: Sydney Water continues to undertake
Page 190 and 191: Table E.4 - IPART Customer Service
Page 192 and 193: Ref. Indicator 2007-08 2008-09 2009
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Table E.7 - NWI Pricing Indicators
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Ref. Indicator 2007-08 2008-09 2009
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Water Efficiency Report
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Contents At a glance - 2011-12 1 1
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8 Water use forecast 30 8.1 2010-15
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As noted in last year’s Water Eff
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Recycled water In 2011-12, Sydney W
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person per day (LPD). In 2011-12, w
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Box A: Case study Working with cust
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A case study of a customer working
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2.3.3 Educational tours Sydney Wate
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3 Leak management in 2011-12 Best p
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3.5 Improving flow metering Flow me
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4.3 Water recycling projects Sydney
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5 Research, analysis and support in
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5.4 Water Conservation Program Impl
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5.11 Recycling research projects In
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Figure 11 Sydney Water’s Strategi
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lecturers, and local and state gove
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8 Water use forecast Our current de
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Appendix 2 Correcting for weather W
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Appendix 4 Estimating leakage Sydne
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Appendix 6 Savings achieved between
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Program 99-00 00-01 01-02 02-03 03-
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Appendix 8 List of acronyms and uni
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Table of Contents 1 Introduction 3
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(c) If either Sydney Water or a lic
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2.3 Delays by consent authorities N
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Distribution list Controlled copy D
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Contents 1. Introduction ..........
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Water quality - characteristics not
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Table 1: Exception summary for wate
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2.3 Performance for key characteris
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3.1.1 Evaluation of results on an e
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Delivery System No. of exceptions/t
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4. Water quality: other characteris
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Table 6: Summary of exceptions for
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Table 8: Summary of exceptions for
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5. Water Quality: Summary of NSW He
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Date of notification Event/incident
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Date of notification Event/incident
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Orchard Hills 2004 Guideline Health
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Prospect North 2004 Guideline Healt
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Ryde 2004 Guideline Health Value Qu
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Warragamba 2004 Guideline Health Va
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Macarthur 2004 Guideline Health Val
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Woronora 2004 Guideline Health Valu
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SWC Summary 2004 Guideline Health V
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Table 13: Aesthetic guideline value
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Delivery System : Prospect East 200
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Delivery System : Nepean 2004 Guide
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Delivery System : Cascades 2004 Gui
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Orchard Hills 2004 Guideline Aesthe
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Prospect North 2004 Guideline Aesth
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Ryde 2004 Guideline Aesthetic Value
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Warragamba 2004 Guideline Aesthetic
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Macarthur 2004 Guideline Aesthetic
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Woronora 2004 Guideline Aesthetic V
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SWC Summary 2004 Guideline Aestheti
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Cryptosporidium - (DAPI CONFIRMED)
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Giardia - (DAPI CONFIRMED) Quarter
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Table 16: Number of exceptions for
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Table 18: Chlorine performance by d
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Quarterly Recycled Water Quality Mo
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DOCUMENT STATUS This quarterly repo
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1. Introduction In Sydney Water’s
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Table 1: Exception summary for recy
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Table 2: Evaluation of results on e
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Sydney Water Operational Audit 2011/2 - IPART - NSW Government

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