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Jill Swan, Jan McCarrick and Rachel Fenn, Breast Care Nurse
Specialists and Karen Flores, Team Leader.
Breast Care Nurses
An inspirational mother of two has thanked the doctors,
nurses and therapists at the James Paget University
Hospital who have helped her overcome breast cancer.
Gina Cooper, 44, has worked as a lecturer at
Lowestoft College for 14 years, and is married with
two teenage daughters. Over the last 18 months she
has been living with a diagnosis of breast cancer and
the exhausting rounds of surgery and chemotherapy
treatment that followed her diagnosis.
Gina, from Kessingland, has managed to combine her
gruelling cancer treatment with her part-time studies
and has recently graduated with a first class degree. She
is now continuing her studies for her Masters in teaching
and learning.
A service development at the James Paget University
Hospital has helped her complete her recovery from
breast cancer. The hospital’s breast care nursing team
offers a nipple tattooing service for women who have
had a mastectomy and breast reconstruction.
Juliette John, a permanent cosmetic beautician
based in Ipswich, now undertakes tattooing for women
in a therapeutic manner rather than as a clinical
procedure. This service at the James Paget University
Hospital provides the “finishing touch” to their breast
reconstruction following cancer.
Gina said: “I want to thank Professor Jerome Pereira
and his wonderful team at the James Paget for their
hard work and dedication. I am really grateful to them
all.”
“Having cancer is not what anyone would choose but
it can have a positive effect on your life. It’s helped me
put what is important in life into perspective. I am living
life to the full far more than I did before and I’m really
grateful to the team at the James Paget for enabling me
to get on with my life.”
Breast Care Nurse Specialist Rachel Fenn said: “We’re
really pleased that Gina has benefited from the services
we provide. She has done fantastically well to remain
positive throughout her treatments and to gain her
degree. It’s very important for us as a team to support
patients and their families throughout their breast
cancer treatments and beyond.”
“The nipple tattooing service provided here is an
important part of providing a more holistic service that
helps women adjust to the changes in their body and
help restore their self esteem and confidence, so they
can again move forward with their lives”.
Equality and
Diversity update
The NHS has a legal requirement under the Equality
Act 2010 legislation to promote equality of people with
characteristics protected by the Act.
A tool, called the Equality Delivery System (EDS), has
been designed to help all staff and NHS organisations
understand how equality can drive improvements and
strengthen the accountability of services to patients and
the public. It will help providers to continue to meet
the Care Quality Commission’s “Essential Standards of
Quality and Safety” and ensure that everyone - patients,
public and staff - have a voice in how organisations are
performing and where they should improve.
How the EDS works
EDS is a set of four nationally agreed goals or objectives
and 18 outcomes for NHS commissioners and NHS
providers. These outcomes focus on the issues of most
concern to patients, carers, communities, NHS staff and
Boards. It is against these outcomes that performance of
the hospital is analysed, graded and action determined.
The four EDS goals are:
1. Better health outcomes for all
2. Improved patient access and experience
3. Empowered, engaged and included staff
4. Inclusive leadership at all levels.
As a Foundation Trust we have a large public
membership representing local interests. We will be
reviewing how to involve them and have asked for
their feed back. As a member of staff, if you have any
comments on the following questions, please send your
feedback direct to helen.french@jpaget.nhs.uk or
liz.cooke@jpaget.nhs.uk
• How can hospital services be made more inclusive?
• In which areas are there discrimination regarding lack
of access to healthcare?
• Is there inappropriate treatment of individuals? If so...
what and where?
• Is the hospital accessible by all groups and communities
equally? If not…how could it be improved?
• Is there more we can do to help people from protected
groups who use the service, which would achieve fuller
equality for them? If so… what?
Dementia Mapping
Five members of staff from the Trust have become the first at
JPUH to achieve qualifications for Dementia Care Mapping:
Julie Marsh, Sarah Hay, Pumelelo Mapasa,
Kim Crosswell and Lesley Codling.
Dementia Care Mapping, (DCM), is a method designed to
evaluate quality of care from the perspective of the person
with dementia. It is based on the philosophy of person centred
care, promoting an holistic approach.
The process involves briefing the relevant individuals
about DCM in the area to be mapped, observing a number
of people with dementia over a period of time and recording
information regarding their care. This information is used to
formulate an action plan to make improvements.
Page 12 Making Waves Newsletter December 2011 www.jpaget.nhs.uk