Biennial Report, 2008-2010 - Connecticut Judicial Branch - CT.gov

Doing More with Less
The Judicial Branch’s guiding force
in doing more with less has been
its comprehensive strategic plan
developed by the Public Service and
Trust Commission at the request of
Chief Justice Chase T. Rogers. The
Commission’s report led to the creation of
many committees that either were or are
currently charged with implementing the
hundreds of recommendations proffered
by the plan. All of the committees’ work
is posted on the Judicial Branch’s website.
In these difficult economic times, the plan has provided a
framework for Connecticut courts to continue serving the
public amid significant budgetary constraints.
The changes that have occurred as a result of the strategic
plan, listed by topic, include:
Access: Americans with Disabilities
Act (ADA)
v Created ADA webpage.
v Wheelchair accessibility posted online, along with
request for accommodation forms and information on
how to file a complaint.
v Identified and trained local ADA contact people in
every Branch office to assist with ADA requests.
v All new and revised Branch forms now contain
standard information on ADA requests for
accommodation.
v Magnifying glasses purchased, for less than $120,
for every clerk’s office, Court Service Center, Public
Information Desk and Law Library to assist people
with limited vision.
v The Branch has adopted the free, national
711 telephone relay service as its standard for
communicating by telephone with deaf and hard of
hearing individuals, and it is now noted on all new
and revised forms and publications.
Access: Limited English Proficiency
(LEP)
v Through the use of an outside contractor, expanded
and enhanced the Judicial Branch’s ability to provide
near instant access to more than 170 languages at a
fraction of the cost of providing translators.
Access: Information/Privacy
v Reviewed over 800 Judicial Branch forms to
eliminate requests for unnecessary personal
identifying information.
v The Rules Committee passed and the judges adopted
Practice Book rules prohibiting certain information
and establishing procedures to follow when such
information must be submitted.
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