Operating Manual QUESTOR - Kaba Mauer GmbH

English 

Operating Manual 

QUESTOR 

AS 273 Management Software 

Document: KSW3s527.0004 / en 2010.08 

Edition: August 2010


TABLE OF CONTENT 

English 

1 Product description EN-4 

1.1 Purpose ................................................... EN-4 

1.2 System components ......................................... EN-4 

1.2.1 Questor lock. ................................................. EN-4 

1.2.2 AS 270 activation software ...................................... EN-4 

1.2.3 AS 271 programming software ................................... EN-4 

1.2.4 AS 273 management software ................................... EN-4 

1.2.5 AS 274 server management software (optional) ...................... EN-4 

1.2.6 APHI - Application Programming Hardware Interface (optional) .......... EN-4 

1.3 Modes of operation .......................................... EN-5 

1.3.1 Standard (Bank) mode. ......................................... EN-5 

1.3.2 Interactive mode OTC (One Time Combination) ...................... EN-5 

1.3.3 Interactive mode ICS (Interactive Code System). ..................... EN-5 

1.4 Security concept ............................................ EN-5 

2 Information about this documentation EN-6 

2.1 Symbols and notes .......................................... EN-6 

2.1.1 Danger warnings / notes / information .............................. EN-6 

2.1.2 Markings used in the text. ....................................... EN-6 

3 Installing the software EN-7 

3.1 System requirements ........................................ EN-7 

3.2 Installing AS 273 ............................................ EN-7 

3.3 Installing the driver for the USB copy-protection dongle ........... EN-8 

3.3.1 Installing the USB copy-protection dongle. .......................... EN-8 

4 Activating the software EN-10 

4.1 Starting the application ..................................... EN-10 

4.2 Activation after the installation ............................... EN-10 

5 Using the software EN-12 

5.1 Login .................................................... EN-12 

5.2 ‘Users setup’ tab ........................................... EN-12 

5.3 ‘Locks setup’ tab. .......................................... EN-13 

5.4 ‘Locks management’ tab .................................... EN-14 

5.4.1 Generating an opening combination .............................. EN-14 

5.4.2 OTC (One Time Combination) operating mode. ..................... EN-15 

5.4.3 ICS (Interactive Code System) operating mode ..................... EN-16 

5.4.4 Entering the close seal ........................................ EN-19 

5.4.5 Generating a battery combination ................................ EN-23 

5.5 ‘Operators’ tab. ............................................ EN-25 

5.6 ‘Preferences’ tab ........................................... EN-26 

5.7 ‘Audit’ tab. ................................................ EN-27 

5.8 ‘About’ tab ................................................ EN-28 

Operting Manual 

Page EN-2 

Kaba AG, CH-8620 Wetzikon 

Subject to change without prior notice


English 


Subject to change without prior notice 

Operting Manual 

Page EN-3

QUESTOR - Management 

1 Product description 

English 

1.1 Purpose 

The AS 273 management software is an application for managing and operating Questor 

locks in one of the two interactive operating modes - OTC or ICS. With only a few simple 

menues this software allows to generate one time opening codes and manage Questor locks 

activated and registered in the software. For security reasons, the software can only be 

installed and accessed in conjunction with a personal hardware key (in the form of a USB 

dongle) and by providing a valid operator name and password. All application data is 

encrypted to protect against misuse. 

1.2 System components 

For a better overview, the various components of the Questor system are listed below. Some 

components are optional or are intended for expansion and integration of the system with 

other software. In addition to the lock itself, the AS 271 programming software and the AS 

270 activation software are required in every case. For interactive mode operation, either the 

management software or an integrated solution with a Questor interface (APHI) are required. 

1.2.1 Questor lock 

The Questor lock consists of a motorized lock with standard dimensions and an 

input unit with green navigation buttons. The lock is shipped from the factory in 

standard mode with master code 00123456, and functions as a conventional 

combination lock. 

1.2.2 AS 270 activation software 

The AS 270 activation software for Windows® operating systems is used to change 

from standard mode into one of the two one time combination modes, OTC or ICS. 

1.2.3 AS 271 programming software 

Basic settings of the locks parameters, such as the language, opening time delays, 

inputs and outputs, etc., are configured with the AS 271 programming software. 

1.2.4 AS 273 management software 

The AS 273 management software is used to issue one time combinations. This 

software controls and logs all operations, and enables the centralized management 

of all locks and users registered to the software. 

1.2.5 AS 274 server management software (optional) 

Alternatively to AS 273, this comfortable management software makes it possible 

for a large number of users to work with the Questor system at the same time. Even 

very large and complex systems can be managed with this software. 

1.2.6 APHI - Application Programming Hardware Interface (optional) 

The APHI external interface was developed to integrate lock management in an 

existing customer software solution. Once integrated with existing software, the 

APHI handles all tasks related to the issuance of one time combinations. 


Page EN-4 


Subject to changes without notice


1.3 Modes of operation 

The Questor electronic safe lock offers three different modes of operation in one single lock. 

1.3.1 Standard (Bank) mode 

As a factory default, the Questor lock is set to function as a conventional electronic 

combination lock in standard mode. It opens when a preprogrammed opening combination 

has been entered. 

1.3.2 Interactive mode OTC (One Time Combination) 

In this operating mode, it is possible to generate a one time opening combination for a 

Questor lock and for a user who has been registered in the management software (Section 

“System components” on page 4). This combination allows the lock to be opened one time. It 

is valid for an unlimited period of time. As soon as the lock has been opened, the previously 

generated one-time combination will no longer be valid. 

English 

1.3.3 Interactive mode ICS (Interactive Code System) 

This operating mode provides tight control over every event at the lock. An opening 

combination can only be generated with the user physically present at the lock, after he has 

entered his four-digit identification number on the locks keypad. As a result of the users 

identification on the key pad, the lock will display a request code (question) that needs to be 

returned to the dispatch center in order to generate an opening combination with various time 

delays. 

1.4 Security concept 

The Questor system is protected by a combination of different security measures. These 

security measures include: 

• Every system has a unique customer number. Locks and dongles which have been 

registered in one system can not be used in any other customers system. 

• The management software must be activated before it is used. Activation is carried out by 

registeration of two supervisor dongles. 

• Identification with a personal dongle, operator name and password is required to login to 

the management software. 

• The identification number, used by the lock user to identify himself on the locks keypad, is 

not visible to the dispatcher logged in to AS 273 management software. 

• Attempts to manipulate the locks input unit are recognized on the spot and the system 

supervisor is notified. 

• Attempts to manipulate an audit are recognized by both, the lock and the management 

software, and are indicated to the supervisor. 


Subject to changes without notice 


Page EN-5


2 Information about this documentation 

2.1 Symbols and notes 

English 

! 

i 

✔ 

2.1.1 Danger warnings / notes / information 

Specific symbols, notes and markings are used according to the type of danger. They 

generally contain a message, an explanation, and measures that can be taken to avoid the 

danger at hand, or instructions on how you should proceed. 

Please observe these instructions so that you can handle system components safely, and so 

that you can work with the documentation in an efficient manner. 

Warning! 

Provides important information which must be observed for the process being described. 

Note! 

Indicates a note, advice or reference, which makes the task at hand easier, or which contains 

additional background information or emphasises specific details. 

Requirement! 

Indicates a requirement, which must be met before the described function is carried out, 

activated, modified or deleted. 

2.1.2 Markings used in the text 

• The “” symbol stands for “see”, “please refer to” or “also see”. 

Example: For an explanation of the master code 4.1 Starting the application On page 

EN-10. 

• Text that appears in the display is printed in capital letters and placed in quotation marks. 

Example: “CLOSED”. 

• Buttons which have to be pressed are printed in bold, capital letters: 

DEL = delete button 

NUMERIC = numeric keys 0…9 

INFO/ESC = information/escape button 

ENTER = enter button 

MODE = mode button 

LEFT = move arrow to the left 

RIGHT = move arrow to the right 


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3 Installing the software 

Sequence for the installation and activation of the management software: 

• Installation of the AS 273 management software 

• Installation of the driver for the USB dongles for each USB port used on the computer 

• Activation of the AS 273 management software on the computer by registering the first 

two supervisor operators (see Section “Activation after the installation” on page 10). 

3.1 System requirements 

A computer with a 1 GHz CPU, at least 512 MB of RAM and a Windows ® XP operating 

system are required to install and use the Questor software. 

The graphics card and monitor must support a resolution of at least 1024x768. 

The computer being used must have two free USB ports (also see Section “Activation after 

the installation” on page 10). 

English 

3.2 Installing AS 273 

Installation is automatically executed by double clicking on the installation file 

‘AS273e0xyz.exe’ (0xyz refers to the version number), or through the menu contained in the 

installation CD-ROM. 

Installing the AS 273 management software 




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3.3 Installing the driver for the USB copy-protection dongle 

The software produced by Kaba is a copy-protected product. A license in the form of a USB 

dongle is required to use the software and to identify the individual software operator. 

Software licenses and additional dongles can be obtained from your Kaba partner. 

English 

3.3.1 Installing the USB copy-protection dongle 

Before starting the application, the USB dongle marked with “AS 273/S” has to be plugged in 

to a free USB port on the computer. The Windows ® XP operating system will automatically 

recognize a USB dongle. If this is the first time the dongle will be connected to a particular 

USB port, the operating system will require the installation of a device driver. 

The following installation dialog window will appear: 

Provided the installed operating system is currently up-to-date, access to Windows Update is 

not required for the installation of the driver. Proceed with the installation by selecting “No, 

not this time” and clicking on “Next >”. 


Page EN-8 




Selecting a compatible device driver: 

English 

The operating system should already have the driver for the USB dongle in its standard driver 

set; a CD is not required. The software will be installed automatically. 

The installation of the USB driver for the copy-protection dongle has been successfully 

completed. 

i 

Multiple USB ports 

The USB driver has to be installed once for every USB port that a copy-protection 

dongle will be connected to. 




Page EN-9

English 


4 Activating the software 

4.1 Starting the application 

The application is started by clicking on the program icon that was automatically created in 

the “Kaba” folder under the Windows “Start Menu”. 

Start screen of the AS 273 management software 

4.2 Activation after the installation 

For security reasons, the application must be registered when started for the first time. Two 

‘Supervisor USB dongles will be required for this registration process. They have been 

supplied with the delivery of purchased AS 273 management software. Additional 

‘Supervisor’ dongles can be ordered from Kaba at any time. 

Personal USB login dongles (the color may vary from those shown here) 

Plug one of the USB dongles labelled with ‘Supervisor’ into the computer. 

Note: Registration of the first ‘Supervisor’ is required 

• The first supervisor is registered by entering an operator name and a password consisting 

of at least six digits. The “Description” field can be used to save additional information 

about the individual users of the AS 273 management software if needed. 


Page EN-10 




✔ 

Registering an operator; ‘supervisor’ in this example 

Registration of the second supervisor 

When registering the second supervisor it is imperative that the USB dongle for the 

first, previously registered supervisor remains plugged in to the USB port on the 

computer. 

English 

• You will now be prompted to insert the second supervisor USB dongle to finalise the 

registration process. this second dongle must be connected to the computer while the first 

one is still connected as well. 

! 

Note: Registration process not yet complete 

• An operator name and password msut be specified for the second supervisor. 

• Click on ‘OK’ to confirm the message and proceeds with the registration of the second 

supervisor. 

• Registration of the newly installed management software can be aborted by clicking on 

the ‘Cancel’ button. The registration process can be resumed at any time. 

Creating unique codes 

During the course of commissioning and setting up the software, all codes must be 

personalized. 

Never use simple numerical combinations (e.g. 11223344, 12345678) or personal data 

(e.g. birthdays). For security reasons, codes should be changed at regular intervals. 




Page EN-11

English 


5 Using the software 

5.1 Login 

If the software was successfully activated, the AS 273 management software login window 

will appear when launching the application. 

Login window of AS 273 management software 

• To log in to the software, a registered operator (after the initial activation, it must be one of 

the two supervisors) has to plug his USB dongle to the computer and log in with operator 

name and password. 

5.2 ‘Users setup’ tab 

This tab is available to a supervisor. It allows a supervisors to register lock users in the 

management software, change user names, and delete users. 

i 

‘Users setup’ tab in the AS 273 management software 

Generating one time opening combinations. 

One time opening combinations for locks can only be generated for registered users. 

• Add - adds a new lock user to the AS 273 management software. A user is specified with 

a unique, 4-digit identification number (ID) and a user name. 


Page EN-12 




i 

User identification number 

• The 4-digit identification number serves to identify an individual user at the lock. It 

must be unique for each user. 

• The identification number is assigned by the supervisor. It will not be visible to the 

dispatcher at any time. 

• The maximum number of users for the Questor system is limited to 10’000. 

5.3 ‘Locks setup’ tab 

• Edit - allows to change a users ID number and/or name. 

• Delete - deletes a user from the list. 

This tab is available to a supervisor. It allows a supervisors to manage locks associated with 

the Questor system. 

English 

! 

‘Locks setup’ tab in the AS 273 management software 

• Add from file - this function is used to import newly activated locks into the AS 273 

management software. A file that was created during activation with the AS 270 software 

will be imported. This activation file must be electronically transferred to the computer on 

which the AS 273 management software is installed. 

• Edit - the name and description of locks which have already been imported can be 

modified at any time with this button. 

• Delete - locks which are no longer in service, or have been replaced, can be deleted from 

the AS 273 management software by a supervisor. 

Deleting a lock 

Once a lock has been deleted, it can not be restored. A deleted lock must be 

reactivated before it can be used again (see the Questor operating instructions for 

Programming and Activation). 




Page EN-13

English 


5.4 ‘Locks management’ tab 

This tab is used to create and process Questor combinations. 

‘Locks management’ tab in the AS 273 management software 

• Get an opening combination - used to generate an opening combination for locks which 

are registered in the software (Section “Generating an opening combination” on page 14). 

• Enter a close seal - used to enter the confirmation code (close seal) from the lock in the 

software (Section “Entering the close seal” on page 19). 

• Get a battery combination - generates a battery combination used to reset the battery 

message on the lock display (Section “Generating a battery combination” on page 23). 

5.4.1 Generating an opening combination 

Start of the procedure to generate a one time opening combination. 

Window for selecting a user and lock 


Page EN-14 




• In this window, the user requesting a one time opening combination is selected from the 

column on the left. Users are selected by name. 

• By entereing the first characters of a users name in the search field on top of the column, 

the list of users shown is filtered acordingly. 

• The requrested lock is selected from the column on the right. 

• Previous - this button exits the procedure and returns to the previous ‘Locks 

management’ tab. 

• Next - After user and lock have been selected from the two lists, this button becomes 

active and is clicked to continue to the next step in the process. 

5.4.2 OTC (One Time Combination) operating mode 

English 

Lock-opening sequence for a one time combination in OTC mode 

Procedure in the AS 273 management software: 

In this window, an opening combination with different opening time delays can now be 

generated depending on the options configured by a supervisor. 

Generating a one time combination in OTC mode; select the type of opening delay 

• The selection buttons on the left side are used to specify the type of opening delay 

(Section “‘Preferences’ tab” on page 26). 




Page EN-15


• Get combination - generates a one time opening combination. 

• Previous - this button exits the procedure and returns to the previous window. 

• Finish - the procedure of generating a one time opening combination is finished. 

English 

i 

Procedure for OTC mode at the lock 

• In order to open the lock in OTC mode, the 4-digit user identification number must be 

entered first (also see page EN-13). The entry is confirmed by pressing the ENTER 

button twice on the lock input unit keypad. 

Triggering a duress notification in OTC mode. 

Entry of the 4-digit, personal identification number is confirmed with the ENTER button on the 

input unit: 

• If there is no duress, the entry is confirmed by pressing the ENTER button on the 

lock input unit twice. 

• In case of duress, the entry of the user ID is confirmed by pressing the ENTER button 

on the lock input unit only once, thus triggering a duress notification. 

• The duress notification can also be forwarded to an alarm system by relay output 1. 

• In OTC mode, the duress status is reported to the operator when entering the close 

seal in the AS 273 management software. 

• After entering the user ID and confirming with the ENTER button, a countdown of 2:30 

minutes will start in the lock. Now the 6-digits one time opening combination must be 

entered on the keypad of the lock input unit during this time to open the lock. 

5.4.3 ICS (Interactive Code System) operating mode 

Differences in procedure for OTC and ICS. 

OTC 

Enter the 4-digit user ID 

- 

- 

Enter 6-digit opening combination at lock 

ICS 

Enter the 4-digit user ID 

Request combination appears on the lock 

display 

Enter and validate the request combination 

in management software 

Enter 6-digit opening combination at lock 

Lock opening sequence for a one-time combination in ICS mode 


Page EN-16 




Procedure in the AS 273 management software 

English 

Generating a one time combination in ICS mode; entering the request combination 

• After the user and lock have been selected (see Section “Generating an opening 

combination” on page 14), the management software prompts the software operator to 

enter the request combination. 

• The request combination will appear on the display of the lock after the user has identified 

himselve with the 4-digit ID on the locks keypad. 

• This request combination must be communicated to the operator of the AS 273 

management software (e.g. via telephone, text message, etc.) and entered in the 

software window shown above. 

The software verifies the request combination which has been entered: 

Validation of the request combination generated by the lock 

• Previous - this button is used to go back to the previous window. 

• Next - this button is used to proceed to the next step after the request combination has 

been verified. 




Page EN-17

English 


Incorrect request combination / user under duress 

When validating the request comobination given by the lock, these two other messages may 

appear alternatively to the ‘Combination accepted’ message. 

i 

Message: ‘Wrong input’ and ‘The user is under duress’ 

The ‘Wrong input’ message in ICS mode is given if: 

• The request combination read from the display of the lock input unit was not entered 

correctly in the AS273 software. 

-> Compare the combination entered with the combination on the lock display. 

• The user selected in the software does not correspond to the user ID entered at the lock. 

-> Wait until the code entry time window and the non return time delay have expired, then 

repeat the procedure after confirming the user ID number with a supervisor. 

• The lock selected in the software does not correspond to the lock the user is attempting to 

open. 

-> Wait until the combination entry time window and the non return time delay have 

expired, verify that the correct lock has been selected, then repeat the procedure. 

Maximum time allowed to enter an ICS combination. 

As soon as the user has identified themselves at the lock, a countdown of 2:30 

minutes starts to elapse at the moment the request combination appears in the 

display. The opening combination generated by the management software must be 

entered within this time window. After the 2:30 minute window has expired, the 

combination becomes invalid. 

The ‘User is under duress’ message is given if a user has triggered a duress while he entered 

his user ID at the locks key pad. It is informing the operator of a duress situation on site even 

befor an opening code has been calculated. 

• Depending on your companys individual security regulations and procedures in hold up 

situations, the operator must be instructed to react accordingly when a ‘User is under 

duress’ message is shown in AS273 management software. 

• A supervisor can preconfigure AS 273 in order to force the dispatch of an opening 

combination with duress time delay in case a duress message is detected when validating 

the request code. 

• The duress status of a user is active until this opening process has been finished. 


Page EN-18 




In this window, an opening combination with different opening time delays can now be 

generated depending on the options configured by a supervisor. 

English 

Generating a one time combination in ICS mode; selecting the type of opening delay 

• The selection buttons on the left side are used to select the type of opening delay 

(Section “‘Preferences’ tab” on page 26). 

• Get combination - generates a one time opening combination. 


• Finish - the procedure of generating a one time opening combination is finished. 

i 

Procedure for OTC mode at the lock 

• In order to open the lock in OTC mode, the 4-digit user identification number must be 

entered first (also see page EN-13). The entry is confirmed by pressing the ENTER 

button twice on the lock input unit keypad. 

Triggering a duress notification in OTC mode. 

Entry of the 4-digit, personal identification number is confirmed with the ENTER button on the 

input unit: 

• If there is no duress, the entry is confirmed by pressing the ENTER button on the 

lock input unit twice. 

• In case of duress, the entry of the user ID is confirmed by pressing the ENTER button 

on the lock input unit only once, thus triggering a duress notification. 

• The duress notification can also be forwarded to an alarm system by relay output 1. 

• In OTC mode, the duress status is reported to the operator when entering the close 

seal in the AS 273 management software. 

• After entering the user ID and confirming with the ENTER button, a countdown of 2:30 

minutes will start in the lock and at the same time the request combination is shown on 

the display. Now the 6-digits one time opening combination must be entered on the 

keypad of the lock input unit during this time to open the lock. 

5.4.4 Entering the close seal 

As soon as an opening combination has been generated for a lock, its status in AS 273 

management software changes to ‘open’. No more opening combinations can be generated 

until the locks status has been changed back to ‘closed’ in the software. 




Page EN-19

English 


At the end of every opening procedure, a 6-digit close seal will appear on the lock display. 

The close seal appears regardless of whether the lock did actually open or not. 

The close seal serves as an important feedback to the AS 273 management software. The 

close seal must be read from the lock display and entered in the AS 273. The menu to enter 

the close seal is accessed through the AS 273 main menu by clicking on the ‘Locks 

management’ tab (see Section “‘Locks management’ tab” on page 14). 

Entering a close seal; selecting the lock 

The list contains all registered locks for which an opening combination has been issued, and 

which therefore are listed in ‘open’ status in the software. This window is used to enter a 

close seal, thus changing the lock status back to status ‘closed’ in the software. 

• The desired lock, for which a close seal is to be be entered, is selected from the list. It is 

possible to filter the list of currently open lock by entering the first charcter(s) in the search 

field on top of the screen. 

• Previous - this button exits the procedure and returns to the ‘Locks management’ tab. 

• Next - As soon as a lock has been selected from the list, this button becomes active and 

can be clicked to continue to the next step. 


Page EN-20 




In this window, the close seal given by the lock is entered and verified by the management 

software. 

English 

Entering a close seal; verify the close seal 

• Validate - this button evaluates the close seal entered. 

• Previous - this button exits the procedure and return to the previous window. 

• Finish - the procedure is finished. 

5.4.4.1 Incorrect close seal 

If the close seal which entered does not correspond to what expected by the software, the 

following message will appear: 

Message: Close seal not accepted 

This message appears if an incorrect close seal was entered. 

• The close seal obtained from the display of the lock input unit was not properly entered 

into the software. 

-> Compare the close seal entered with the close seal on the lock display, then enter the 

close seal again. 




Page EN-21

English 


If the second attempt to enter the close seal is again unsuccessful, one of the two following 

messages will appear: 

Message 1: ‘Wrong input’ 

Possible cause for the ‘Wrong input’ message received after entering the close seal: 

• The close seal that was entered is not valid. 

-> Ensure that the right lock was selected from the list. 

-> Contact your sales representative. 

Message 2: ‘Previous close seal bypassed’ 

This message appears if a difference in opening counter was found between the locks value 

and software. 

• The close seal that was entered does not correspond to what expected. The data in the 

management software has been modified as a result of the information contained in the 

close seal. 

-> Now the lock and software are re-synchronised and will function normally again. If this 

is not the case, please contact your sales representative. 


Page EN-22 




5.4.5 Generating a battery combination 

For security purposes, the opening of the battery compartment is monitored by the lock. If the 

battery compartment has been opened an information message is shown on the locks 

display. This message must be confirmed before the lock can be operated again. One 

possibility to confirm this battery message is to connect to the lock with the AS 271 

programming software and entering the locks master code, or by entering a battery 

combination calcualted by the AS273 managemnt software on the locks input unit. 

The menu used to generate a battery combination can be accessed through the AS 273 main 

menu by clicking on the ‘Locks management’ tab (see Section “‘Locks management’ tab” on 

page 14). 

English 

Generating a battery combination; selecting a lock 

• The lock for which a battery combination is to be be generated is selected from the list. 

The list only contains locks whose status is ‘closed’. A battery combination cannot be 

generated for ‘open’ locks. 

• Previous - this button exits the procedure and returns to the ‘Locks management’ tab. 

• Next - As soon as a lock has been selected from the list, this button becomes active and 

is used to continue to the next step. 




Page EN-23

English 


In this window, a battery combination to confirm the ‘Battery compartment open’ message on 

the display of the lock can be generated for the lock previously selected. 

Generating a battery combination; generating a combination 

• Get combination - generates a 6-digit battery combination. To confirm and reset the 

‘Battery compartment open’ message, the combination must be entered and confirmed 

with the ENTER button on the locks input unit. 


• Finish - the procedure is finished. 

5.4.5.1 Battery combination is not accepted by the lock 

If the ‘Battery compartment open’ message still appears in the display after the battery 

combination has been entered, then the battery combination that was entered was not 

accepted. 

• Check whether the battery combination that was entered matches the combination 

generated by the management software. 

-> Enter the combination again on the keypad. 

• If the ‘Battery compartment open’ message does not disappear despite the correct entry 

of the combination, check if the correct lock was selected from the list. 

-> If the ‘Battery compartment open’ message still appears, contact Kaba. 


Page EN-24 




5.5 ‘Operators’ tab 

This tab is available to a supervisor. It allows a supervisors to manage operators, Supervisors 

and Dispatchers, registered in the Questor system. 

English 

‘Operators’ tab in the AS 273 management software 

• This tab is available to the supervisors registered in the software. Supervisors can use 

this tab to manage operators in the AS 273 management software. 

• Add - adds a new operator to the AS 273 management software. The ‘Supervisor’ 

checkbox is used to select the authority level for the new operator; check the box for 

‘Supervisor’, or leave it unchecked for ‘Dispatcher’. 

i 

Adding a new operator (dispatcher or supervisor) 

Adding an operator 

Every operator of the management software needs a personal USB dongle. In order to add a 

new operator, a new USB dongle must be connected to the computer. 

The USB dongles for AS 273 operators are programmed at the factory with one of the 

two authority levels - ‘Supervisor’ or ‘Dispatcher’. 

• Delete - deletes a lock operator from the list. 

• Edit - allows the description and/or password for an operator to be changed. A forgotten 

password can not be displayed. A supervisor can overwrite the lost password with a new 

one, and then forward it to an operator. Afterwards, the operator can change his personal 

password. 




Page EN-25

English 


5.6 ‘Preferences’ tab 

This tab is available to a supervisor. It allows a supervisors to configure the AS273 Questor 

management software. 

‘Preferences’ tab in the AS 273 management software 

• This tab is available to a supervisor. Hecan use this tab to define the functions available to 

operators of the AS 273 management software. 

• ‘With time delay’ - if this box is checked, an operator with ‘Dispatcher’ authority will be 

allowed to generate one time opening combinations with normal time delay. 

• ‘With duress time delay’ - if this box is checked, an operator with ‘Dispatcher’ authority 

will be allowed to generate one time opening combinations with a duress time delay. 

• ‘Immediate (no time delay)’ - if this box is checked, an operator with ‘Dispatcher’ 

authority will be allowed to generate one time opening combinations which open the lock 

immediately, without time delay. 

• ‘Only allow opening with duress time delay...’ - with this box checked, if a user at the 

lock is under duress, an operator with ‘Dispatcher’ authority can ONLY generate a one 

time opening combination with duress time delay. 

• Language - this drop-down selection box is used to select the languageof AS 273 

management software GUI. 


Page EN-26 




5.7 ‘Audit’ tab 

This tab is available to a supervisor. It allows a supervisors to audit the AS273 Questor 

management software. 

English 

i 

‘Audit’ tab in the AS 273 management software 

• This tab is available to supervisors. Supervisors can use this tab to audit all of the events 

and operations performed in AS 273 management software. 

• The following audits are... - This selection field is used to specify the type of audit to be 

displayed. Under normal operation, all events in the AS 273 management software are 

written to an individual audit file. This file can be archived from time to time, and a new file 

can be created. 

Displaying an archived audit file 

In the ‘Audit’ selection box, audit files will be displayed which: 

• Are located in the AS 273 installation directory 

• Have a file name that begins with “audit273” 

• End with .dat 

• ‘Includes a list of locks’ - if this box is checked, the audit will include a list of all locks 

that are registered in the software. 

• ‘Includes a list of users’ - if this box is checked, the audit will include a list of all lock 

users registered in the software. 

• ‘Includes a list of operators’ - if this box is checked, the audit will include a list of all 

operators (dispatchers and supervisors) registered in the software. 




Page EN-27

English 


5.8 ‘About’ tab 

‘About’ tab in the AS 273 management software 

• The version of the installed management software is shown in this tab. 


Page EN-28 




English 




Page EN-29


INDEX 

C 

Creating unique codes EN-11 

English 

D 

Declaration of conformity EN-6 

I 

Intended use EN-4 

M 

Markings used in the text (used) EN-6 

N 

Notes (description) EN-6 

P 

Personalizing codes EN-11 

Purpose EN-4 

S 

Symbols (used) EN-6 


Page EN-30 


Subject to change without prior notice


English 


Subject to change without prior notice 


Page EN-31


Kaba ® is a registered trademark of Kaba AG. 

This documentation may not be reproduced or otherwise exploited – either digitally or photographically – 

without written permission from Kaba AG. © by Kaba AG, CH-8620 Wetzikon. 

Document: KSW3s527.0004 / en 2010.08 

Edition: August 2010 


Operating Instruction 

Subject to changes without notifice Page Z-32

Operating Manual QUESTOR - Kaba Mauer GmbH

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