Purchasing Department Assessment Report ... - Kean University
Purchasing Department Assessment Report ... - Kean University
Purchasing Department Assessment Report ... - Kean University
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<strong>Purchasing</strong> <strong>Department</strong> <strong>Assessment</strong> <strong>Report</strong> – 2011-2012 Academic Year<br />
Goal 2: To integrate with high volume departments to develop customer service and teamwork.<br />
Action Taken<br />
Objective Measurement of <strong>Assessment</strong> Timeline Results<br />
(Closing the Loop)<br />
2.1: To maintain procedures that all<br />
for Materiel Services to equitably<br />
treat both high volume<br />
offices/departments and those with<br />
less needs.<br />
Document and catalog service<br />
levels on all submitted <strong>Kean</strong><br />
<strong>University</strong> Materiel Services<br />
forms.<br />
Evaluated<br />
semi-annually,<br />
every June 1<br />
and January 1.<br />
Service levels indicated<br />
90% results from KU<br />
Materiel Services forms.<br />
Based on the results the<br />
current policies will be<br />
maintained.<br />
2.2: To apply processes that allow<br />
for the expediting of office supplies<br />
to <strong>University</strong> departments.<br />
Five centralized copy centers<br />
are monitored three days per<br />
week and papers are delivered<br />
based on the report.<br />
Evaluated<br />
semi-annually,<br />
every June 1<br />
and January 1.<br />
90% of expedited office<br />
supplies met their<br />
specified location within<br />
the desired period.<br />
By reviewing submitted<br />
stationary requests daily,<br />
all stationary requests are<br />
prioritized based on the<br />
urgency and the requests<br />
are filled accordingly.
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