KNPharma Chain - Kuehne + Nagel

07:45 AM
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KN PharmaChain
Air GXP Compliant
CMYK Process Colour
Dark blue C100, M66, K66
Light blue C80
Superior compliance. Greater reliability.

Game-changing innovation for the moments that matter
At Kuehne + Nagel, developing solutions is a passion. With
continuous improvement as a driving force, we strive to
advance the frontiers of logistics with innovations that will
open up new possibilities for our customers, and provide total
confidence in the integrity, reliability and robustness of their
supply chain processes. And with KN PharmaChain, we have
once again introduced an innovation that is setting new
industry standards and providing real added value.
KN PharmaChain, developed in close cooperation with
customers and partners, is a specialised supply chain service
designed primarily for the pharmaceutical and healthcare
industry. Responding swiftly to global regulations and
compliance standards is at the heart of our strategy – with
every KN PharmaChain station fully GXP compliant by the end
of 2012.
KN PharmaChain
Air GXP Compliant
Kuehne + Nagel provides integrated, end-to-end logistics
solutions to the world‘s major industries, and to some
of the world’s largest and best known companies. As
KN PharmaChain shows, our dedicated industry specialists
understand the unique features that drive their sectors and
determine their individual supply chain needs.
Choose the partner who will wholly support and fulfill your
expectations of professional expertise, quality and trust.
Give your valuable shipments the first class treatment by
placing them in the hands of a global leader who will always
respond instantly in the moments that matter.
CMYK Process Colour
Dark blue C100, M66, K66
Light blue C80
09:30 AM
AMS AIRPORT
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In addition, KN PharmaChain provides configurable levels
of shipment monitoring, real-time visibility, and proactive
intervention in line with your specific business needs.
KN PharmaChain is the practical choice for all critical general
cargo, as well as temperature-sensitive pharmaceutical and
healthcare shipments.

Mapping the future direction of logistics
The pharmaceutical and healthcare industry faces great challenges: stricter
regulation, increasing R&D and supply chain costs, and patent expiry. With growing
expectations for temperature-controlled transportation, the consequence of error
or omission is magnified. Kuehne + Nagel has designed KN PharmaChain to take
a holistic view of the logistics process, allowing us to customise our services to
every specific product requirement.
Compliance and risk mitigation
Our extensive global network provides GXP compliant facilities
and trained staff. Protocols have been developed for each and
every KN PharmaChain operation:
• Strictly assessed, first-class carrier partners ensure
shipments arrive on time and undamaged
• All shipments fully compliant with IATA Chapter 17
• Risk assessments for all KN PharmaChain trade lanes
• Active/passive packaging solutions selected from
global preferred supplier base if specific hazard
identified
• All movements overseen by the Cargo 2000 process.
STANDARD OPERATING PROCEDURES
All shipments/operations have customised SOPs to ensure:
• Specific shipment requirements are defined and
documented e.g. temperature control, trade lane
requirements, escalation procedures
• High standards maintained and agreements observed.
RELiability and visibility
Global 24 hour door-to-door track and trace provided by our
KN Login application, enabling customers and authorised
staff to view:
• Planned/actual shipment status
• Electronic copies of critical shipment documentation
• Temperature/voltage levels of an active temperaturecontrolled
ULD at predefined key milestones.
Highly trained and proactive CareTeam
With the expertise of our Global CareTeam, you can trust
Kuehne + Nagel to manage and deliver consignments
according to your precise requirements:
• Operating worldwide – 24 hours a day, 365 days a year
• Highly skilled, GXP compliant pharmaceutical and
healthcare professionals
• Advanced monitoring of location, status and condition of
your temperature-sensitive shipments.
Industry expertise and product knowledge are critical. For
this reason, Kuehne + Nagel has award-winning continuous
training programmes in place, developed in collaboration with
our customers. Kuehne + Nagel was the first qualified
Envirotainer provider (QEP) and maintains the largest number
of QEP accredited locations of any logistics provider.
EXCEPTION MANAGEMENT
Should a milestone be missed, or a reading fall outside
a predefined range, an alarm is triggered. The CareTeam
drives an agreed escalation and contingency plan in which
all necessary corrective action is taken. We will make any
practical intervention to maintain the integrity of your
shipment and to ensure that transit times are met. This could
be a simple battery replacement, as new flight booking
or the arrangement of temporary, temperature-controlled
storage.
Advanced facilities: KN COOLZONES
All Kuehne + Nagel facilities comply with the highest
industry standards to ensure faultless transportation of
everykind of temperature-sensitive, pharmaceutical and
healthcare shipment. KN PharmaChain introduces a new
level of dedicated facilities: KN CoolZones.
Served by our own fleet of temperature-regulated trucks and
carefully selected subcontractors, KN CoolZones enable us
to offer you stringent temperature control throughout the
supply chain:
• Pharmaceutical and healthcare dedicated
• GDP compliant
• Multiple temperature zones
• Shipment build-up, cross-docking, consolidation and
emergency storage of all temperature-controlled
shipments.
ADVANCED TECHNOLOGY
Wireless sensors monitor in-transit temperatures door-to-door
– from pick-up to delivery
• Real-time temperature data, globally available
• Configurable alarms trigger predefined response to
temperature deviations, protecting product quality.
Four service levels to cater for variable handling and temperature needs
Level 1: No special handling requirements or temperature control
Level 2: Time-sensitive shipment where passive packaging provides all required temperature control
Level 3: Time- and temperature-sensitive shipment where passive packaging and temperature-controlled
handling and transportation is required
Level 4: Temperature-sensitive shipment using an active temperature-controlled ULD

kn pharmaChain pharmaceutical shipment
from indianapolis to Singapore
Temperature monitored by Kuehne + Nagel wireless sensors –
with vial temperature between 15°C and 25°C
01:38 PM
cHIcAgO
Kn cOOl ZOnE
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Q
Amsterdam
07:45 AM
AMS AIRPORT
TARMAc
16.9 O c fAllIng
cARE TEAM AcTIOn
09:30 AM
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Chicago
Indianapolis
10:32 AM
TRUcKIng
18.7 O c
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Q
Singapore
02:47 AM
SIn AIRPORT
WAREHOUSE
23.5 O c RISIng
cARE TEAM AcTIOn
08:25 AM
DElIVERY
21.3 O c
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HAnDOVER
KN PharmaChain available at these locations
Other Kuehne + Nagel locations

KN PharmaChain at a glance
• GXP compliant network spanning all continents
• Risk mitigation by using selected audited carriers and
rigorous trade lane assessment
• Dedicated SOP for e very single shipment
• Real-time temperature monitoring with wireless sensors
enabling full visibility
• Dedicated CareTeam working for you 24/7/365
Your KN PharmaChain user benefits include
• Reduced regulatory concern from superior compliance
• Greater peace of mind through increased reliability
• Less time spent resolving day-to-day operational issues
• Reduced product losses as a result of enhanced
visibility and traceability
• Total cost of product ownership optimised, including
logistics expenditure
• Patient needs met through products arriving at the
right time and in the right condition
kn.pharmachain@kuehne-nagel.com
www.knpharmachain.com