Principles and Standards of Citizen Leadership - The Knowledge ...
Principles and Standards of Citizen Leadership - The Knowledge ...
Principles and Standards of Citizen Leadership - The Knowledge ...
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3<br />
Principle 3 - Early Involvement<br />
People who use services <strong>and</strong> carers must be<br />
involved at all stages <strong>of</strong> developing <strong>and</strong><br />
delivering services.<br />
St<strong>and</strong>ards<br />
> People who use services <strong>and</strong> carers are involved in setting the agenda for service<br />
development.<br />
> People who use services <strong>and</strong> carers are asked for their views about service developments.<br />
Indicators<br />
> <strong>The</strong>re are open meetings between service users, carers <strong>and</strong> social workers.<br />
> People who use services <strong>and</strong> carers are involved in meetings to plan new services.<br />
> Local panels <strong>of</strong> people who use services <strong>and</strong> family carers are set up to give their views on<br />
service development.<br />
> People who use services <strong>and</strong> carers are able to make suggestions at community venues<br />
<strong>and</strong>/or other places that are comfortable <strong>and</strong> easy to get to.<br />
> People who use services <strong>and</strong> carers have the confidence to challenge service<br />
pr<strong>of</strong>essionals.<br />
> People who use services <strong>and</strong> carers make positive suggestions about developing services.<br />
> Services show improvement.
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