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A guide to claiming discount on your Council Tax Bill - Knowsley ...

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www.knowsley.gov.uk<br />

Leaflet MCL10<br />

A <str<strong>on</strong>g>guide</str<strong>on</strong>g> <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>claiming</str<strong>on</strong>g><br />

<str<strong>on</strong>g>discount</str<strong>on</strong>g> <strong>on</strong> <strong>your</strong><br />

<strong>Council</strong> <strong>Tax</strong> <strong>Bill</strong>


Merseyside authorities working <str<strong>on</strong>g>to</str<strong>on</strong>g>gether<br />

This leaflet is <strong>on</strong>e of a series produced by a number of Merseyside<br />

authorities <str<strong>on</strong>g>to</str<strong>on</strong>g> help you understand Housing Benefit and <strong>Council</strong> <strong>Tax</strong><br />

Benefit. It is a general <str<strong>on</strong>g>guide</str<strong>on</strong>g>. People have different circumstances, so<br />

please c<strong>on</strong>tact us if you need more detailed advice. Addresses are <strong>on</strong> the<br />

back of this leaflet.<br />

www.wirral.gov.uk<br />

www.knowsley.gov.uk<br />

www.liverpool.gov.uk<br />

FIGHT FRAUD – PLAY YOUR PART<br />

Benefit Thieves take m<strong>on</strong>ey from <strong>your</strong> pocket. D<strong>on</strong>’t turn a blind eye and let them<br />

get away with it. If you know or suspect a Benefit Thief, report it in c<strong>on</strong>fidence.<br />

You do not have <str<strong>on</strong>g>to</str<strong>on</strong>g> give <strong>your</strong> details.<br />

Call FREE <strong>on</strong> 0800 0730532 or use the simple Online Form at<br />

www.knowsley.gov.uk<br />

You can also get this informati<strong>on</strong> in other formats<br />

and languages. Please ph<strong>on</strong>e 0151 443 4031 or<br />

email cus<str<strong>on</strong>g>to</str<strong>on</strong>g>merservices@knowsley.gov.uk


C<strong>on</strong>tents<br />

Introducti<strong>on</strong> 4<br />

1. Sole Occupiers Discount 4<br />

2. Are all the adults living in a property counted? 4<br />

3. Who is not counted? 5<br />

4. Other <str<strong>on</strong>g>discount</str<strong>on</strong>g>s 8<br />

5. How do I apply? 8<br />

6. How l<strong>on</strong>g will the <str<strong>on</strong>g>discount</str<strong>on</strong>g> last? 8<br />

7. If I am unhappy with <strong>your</strong> decisi<strong>on</strong>, can I appeal? 8<br />

8. What if I have a query? 9<br />

3


Introducti<strong>on</strong><br />

<strong>Council</strong> <strong>Tax</strong> is charged <strong>on</strong> the basis that there are two adults aged 18 or<br />

over living in a property. If there are more than two adults resident, the bill<br />

is not increased. However, if there are less than two adults, a <str<strong>on</strong>g>discount</str<strong>on</strong>g> can<br />

be claimed.<br />

1. Sole Occupier Discount<br />

If there is <strong>on</strong>ly <strong>on</strong>e pers<strong>on</strong> living in a property, a 25% <str<strong>on</strong>g>discount</str<strong>on</strong>g> can be claimed.<br />

2. Are all the adults living in a property counted?<br />

No, we do not count some adults when working out how many adults live in<br />

a property. This means that even if there are two or more adults living in a<br />

property, you can still receive a <str<strong>on</strong>g>discount</str<strong>on</strong>g>.<br />

When looking at the number of adults resident in a property, certain people<br />

are not counted (see secti<strong>on</strong> 3 “Who is not counted?”). If people in a<br />

property are not counted, a 25% or even a 50% <str<strong>on</strong>g>discount</str<strong>on</strong>g> can be granted,<br />

even if more than <strong>on</strong>e pers<strong>on</strong> lives there. See examples below.<br />

Example 1:<br />

There are four adults living here. Emma is not counted as she is a student.<br />

Mark is not counted as he is an apprentice. There are still two adults<br />

counted so no <str<strong>on</strong>g>discount</str<strong>on</strong>g> applies.<br />

Example 2:<br />

Shar<strong>on</strong> T<strong>on</strong>y Mark Emma<br />

Dave Sarah John<br />

There are three adults living here. John is not counted, as he’s a Youth<br />

4


Training trainee. Sarah is not counted as she is a Student Nurse. One adult<br />

is counted, so a 25% <str<strong>on</strong>g>discount</str<strong>on</strong>g> will apply.<br />

Example 3:<br />

Liz<br />

Debbie<br />

There are two adults living here, Liz is not counted as she is severely<br />

mentally impaired. Debbie is not counted as she is her carer. N<strong>on</strong>e of the<br />

adults living at the property are counted, so a 50% <str<strong>on</strong>g>discount</str<strong>on</strong>g> will apply.<br />

3. Who is not counted?<br />

Carers<br />

You will not be counted if you live with, and care for a pers<strong>on</strong> with a<br />

disability who is receiving <strong>on</strong>e of certain allowances or disablement<br />

pensi<strong>on</strong>s. You must be providing care for at least 35 hours a week <strong>on</strong><br />

average. But you will be counted if you are caring for <strong>your</strong> husband, wife or<br />

civil partner (or partner with whom you live with as husband, wife or civil<br />

partner), or <strong>your</strong> child under 18 years old.<br />

People who are severely mentally impaired<br />

People who are severely mentally impaired are not counted. For council tax<br />

purposes, a pers<strong>on</strong> is regarded as severely mentally impaired if he or she<br />

has, for whatever reas<strong>on</strong>, severe impairment of intelligence and social<br />

functi<strong>on</strong>ing which appears <str<strong>on</strong>g>to</str<strong>on</strong>g> be permanent. This will usually include<br />

people with Alzheimer’s Disease or similar illnesses.<br />

In order not <str<strong>on</strong>g>to</str<strong>on</strong>g> be counted, a pers<strong>on</strong> will need a certificate from his or her<br />

doc<str<strong>on</strong>g>to</str<strong>on</strong>g>r <str<strong>on</strong>g>to</str<strong>on</strong>g> say that he or she is severely mentally impaired. The pers<strong>on</strong><br />

must also be entitled <str<strong>on</strong>g>to</str<strong>on</strong>g> <strong>on</strong>e of a number of benefits including certain<br />

incapacity benefits, disability allowances, unemployment allowances or<br />

attendance allowances.<br />

Child Benefit<br />

You will also not be counted if you are at least 18 years old and some<strong>on</strong>e is<br />

receiving child benefit for you, or would be if you were not in local<br />

authority care.<br />

5


If you are under 20 and left school after 30 April, you will not be counted<br />

until 1 November of the same year. (You may c<strong>on</strong>tinue <str<strong>on</strong>g>to</str<strong>on</strong>g> get a <str<strong>on</strong>g>discount</str<strong>on</strong>g> as<br />

a student if you go <strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> further educati<strong>on</strong>).<br />

Apprentices<br />

You will not be counted if you are an apprentice employed <str<strong>on</strong>g>to</str<strong>on</strong>g> learn a job,<br />

and, as part of that learning, are undertaking training leading <str<strong>on</strong>g>to</str<strong>on</strong>g> a<br />

qualificati<strong>on</strong> recognised by the Nati<strong>on</strong>al <strong>Council</strong> for Vocati<strong>on</strong>al<br />

Qualificati<strong>on</strong>s. You must be paid no more than £195 per week (before tax).<br />

Youth Training trainees<br />

You will not be counted if you are under 25 and are receiving training which<br />

is funded by the Learning and Skills <strong>Council</strong> for England in line with an<br />

individual training plan under the Youth Training Scheme, such as TCT,<br />

Opti<strong>on</strong>s, Future and Next Step.<br />

Students<br />

You will not be counted if you are a student (or an overseas student) <strong>on</strong> a<br />

full-time or qualifying course of educati<strong>on</strong>.<br />

You are a student if you are:<br />

• attending a university or college course which lasts for at least an<br />

academic year, takes at least 24 weeks a year and involves at least 21<br />

hours of study per week during term-time; or<br />

• Under the age of 20 years and remain in further educati<strong>on</strong>. The course<br />

must last for at least 3 m<strong>on</strong>ths during which the student is required <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

study for more than 12 hours per week. Corresp<strong>on</strong>dence courses,<br />

evening classes, or courses taken in c<strong>on</strong>necti<strong>on</strong> with a pers<strong>on</strong>'s job,<br />

such as <strong>on</strong> day-release are not included<br />

• Student nurses studying academic courses at university or who are <strong>on</strong><br />

Project 2000 courses, are classed as students for council tax purposes<br />

• Foreign language assistants registered with the Central Bureau for<br />

Educati<strong>on</strong>al Visits and Exchanges are also treated as students.<br />

You will not be counted if you are the spouse or dependant of a student, are<br />

not a British Citizen, and are prevented by the terms of <strong>your</strong> permissi<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

be in the UK either from taking paid employment or from <str<strong>on</strong>g>claiming</str<strong>on</strong>g> benefits.<br />

6


Student nurses<br />

You will not be counted if you are a student nurse <strong>on</strong> a course leading <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

registrati<strong>on</strong> <strong>on</strong> any of Parts 1 <str<strong>on</strong>g>to</str<strong>on</strong>g> 6, or 8 of the nursing register. Only student<br />

nurses studying for their first inclusi<strong>on</strong> <strong>on</strong> the register are not counted.<br />

Nurses who are already <strong>on</strong> the register or are taking further courses are<br />

counted. Student nurses studying academic courses at university or who<br />

are <strong>on</strong> Project 2000 courses, are excluded from the definiti<strong>on</strong> as they are<br />

c<strong>on</strong>sidered as students.<br />

Resident hospital patients<br />

You will not be counted if you are a patient in a hospital which is <strong>your</strong> <strong>on</strong>ly or<br />

main home. If you are in hospital for a short time and you have a home<br />

elsewhere, you will carry <strong>on</strong> paying council tax at <strong>your</strong> home.<br />

People living in Residential Care Homes, Nursing Homes, Mental Nursing<br />

Homes and Hostels providing a high level care<br />

You will not be counted if you live, and are receiving care, in <strong>on</strong>e of these<br />

homes or hostels, as l<strong>on</strong>g as it’s <strong>your</strong> <strong>on</strong>ly or main home.<br />

People staying in certain hostels or night shelters<br />

A pers<strong>on</strong> whose main or <strong>on</strong>ly residence is in a property such as a short stay<br />

hostel or night shelter providing communal accommodati<strong>on</strong> for people who<br />

have no fixed abode and no settled way of life is not counted. These may<br />

include hostels run by the Salvati<strong>on</strong> Army or Church Army.<br />

People in Pris<strong>on</strong><br />

Pris<strong>on</strong>ers who are <strong>on</strong> remand or in pris<strong>on</strong> are not counted. However,<br />

people who are impris<strong>on</strong>ed for not paying a fine or their council tax or<br />

community charge are counted.<br />

Members of religious communities<br />

You will not be counted if you are a member of a religious community,<br />

provided that you depend <strong>on</strong> the community for <strong>your</strong> material needs and<br />

have no pers<strong>on</strong>al income or capital, for example m<strong>on</strong>ks and nuns etc<br />

Only members of religious communities whose main work is prayer,<br />

c<strong>on</strong>templati<strong>on</strong>, the relief of suffering, educati<strong>on</strong> or any combinati<strong>on</strong> of these<br />

are not counted.<br />

7


Foreign Diplomats<br />

This applies <str<strong>on</strong>g>to</str<strong>on</strong>g> any pers<strong>on</strong> who has diplomatic privileges and immunities.<br />

Members (and Dependants) Of Visiting Forces and Members (and<br />

Dependants) of Internati<strong>on</strong>al Headquarters and Defence Organisati<strong>on</strong>s<br />

If you think this relates <str<strong>on</strong>g>to</str<strong>on</strong>g> you, please c<strong>on</strong>tact us for further informati<strong>on</strong>.<br />

4. Other <str<strong>on</strong>g>discount</str<strong>on</strong>g>s<br />

For informati<strong>on</strong> about other <str<strong>on</strong>g>discount</str<strong>on</strong>g>s, for example, sec<strong>on</strong>d home, holiday<br />

homes or job related homes, please c<strong>on</strong>tact us or visit our website.<br />

5. How do I apply?<br />

The pers<strong>on</strong> resp<strong>on</strong>sible for paying the <strong>Council</strong> <strong>Tax</strong> must apply in writing.<br />

Forms are available at all of the One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shops, from our website or you<br />

can teleph<strong>on</strong>e our C<strong>on</strong>tact Centre and ask for a form.<br />

6. How l<strong>on</strong>g will the <str<strong>on</strong>g>discount</str<strong>on</strong>g> last?<br />

If a <str<strong>on</strong>g>discount</str<strong>on</strong>g> is granted, it will last as l<strong>on</strong>g as the qualifying c<strong>on</strong>diti<strong>on</strong>s are<br />

met. If <strong>your</strong> circumstances change you must c<strong>on</strong>tact us straight away.<br />

7. If I am unhappy with <strong>your</strong> decisi<strong>on</strong>, can I appeal?<br />

If <strong>your</strong> <str<strong>on</strong>g>discount</str<strong>on</strong>g> applicati<strong>on</strong> is refused you can appeal against our decisi<strong>on</strong>.<br />

Your appeal must be made in writing direct <str<strong>on</strong>g>to</str<strong>on</strong>g> us. You must give the<br />

reas<strong>on</strong>s for <strong>your</strong> appeal and provide any supporting evidence.<br />

We will look at our decisi<strong>on</strong> again and let you know if we are going <str<strong>on</strong>g>to</str<strong>on</strong>g> allow<br />

<strong>your</strong> appeal. If we decide not <str<strong>on</strong>g>to</str<strong>on</strong>g> allow <strong>your</strong> appeal, you have a right of<br />

further appeal <str<strong>on</strong>g>to</str<strong>on</strong>g> an independent tribunal.<br />

For further informati<strong>on</strong> visit www.valuati<strong>on</strong>-tribunals.gov.uk.<br />

8


8. What if I have a query?<br />

You can teleph<strong>on</strong>e our C<strong>on</strong>tact Centre or you can call in pers<strong>on</strong> at any of<br />

the One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shops. You can write a letter <str<strong>on</strong>g>to</str<strong>on</strong>g> us or email us. Details are at<br />

the back of this leaflet.<br />

9


Leaflets and where <str<strong>on</strong>g>to</str<strong>on</strong>g> get them<br />

All of these leaflets are available free of charge. You can get them from the One<br />

S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shops, Citizen Advice Bureaux and libraries. You can also download copies<br />

<strong>on</strong> www.knowsley.gov.uk.<br />

For <strong>your</strong> ease, all of the leaflets have a reference <str<strong>on</strong>g>to</str<strong>on</strong>g> identify them:<br />

MCL1<br />

MCL2<br />

MCL3<br />

MCL4<br />

MCL5<br />

MCL6<br />

MCL7<br />

MCL8<br />

MCL9<br />

MCL10<br />

MCL11<br />

MCL12<br />

Starting Work<br />

Help with Rent<br />

Help with <strong>Council</strong> <strong>Tax</strong><br />

How <str<strong>on</strong>g>to</str<strong>on</strong>g> claim Housing Benefit/<strong>Council</strong> <strong>Tax</strong> Benefit<br />

Help with Disputing a Benefit Decisi<strong>on</strong><br />

Informati<strong>on</strong> for Landlords<br />

Housing & <strong>Council</strong> <strong>Tax</strong> Benefit Discreti<strong>on</strong>ary Housing Payments<br />

Housing & <strong>Council</strong> <strong>Tax</strong> Benefit for Young People<br />

Sec<strong>on</strong>d Adult Rebate<br />

<strong>Council</strong> <strong>Tax</strong> Discounts and Exempti<strong>on</strong>s<br />

<strong>Council</strong> <strong>Tax</strong> Disabled Relief<br />

Students<br />

This leaflet is printed <strong>on</strong> recycled paper


How <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>tact us<br />

Informati<strong>on</strong> relating <str<strong>on</strong>g>to</str<strong>on</strong>g> the services which the <strong>Council</strong> provides and how <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>tact the<br />

various departments can be obtained from any Branch Library or One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop<br />

In pers<strong>on</strong>: Please call at:<br />

Huy<str<strong>on</strong>g>to</str<strong>on</strong>g>n One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop<br />

Municipal Buildings<br />

Archway Road<br />

Huy<str<strong>on</strong>g>to</str<strong>on</strong>g>n<br />

Merseyside<br />

L36 9XJ<br />

Kirkby One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop<br />

Municipal Buildings<br />

Cherryfield Drive<br />

Kirkby<br />

Merseyside<br />

L32 1TX<br />

Prescot One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop<br />

Prescot Shopping Centre<br />

Aspinall Street<br />

Merseyside<br />

L34 5GA<br />

Halewood One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop<br />

5/21 Ravens Court<br />

Leathers Lane<br />

Merseyside<br />

L26 0UP<br />

One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shop opening times:<br />

M<strong>on</strong>day <str<strong>on</strong>g>to</str<strong>on</strong>g> Friday 9.00am <str<strong>on</strong>g>to</str<strong>on</strong>g> 5.00pm<br />

Saturday 9.30am <str<strong>on</strong>g>to</str<strong>on</strong>g> 1.00pm (Huy<str<strong>on</strong>g>to</str<strong>on</strong>g>n, Kirkby and Prescot offices <strong>on</strong>ly)<br />

By post: Please write <str<strong>on</strong>g>to</str<strong>on</strong>g>:<br />

Housing Benefit Secti<strong>on</strong><br />

<strong>Knowsley</strong> Borough <strong>Council</strong><br />

Municipal Buildings<br />

Cherryfield Drive<br />

Kirkby<br />

Merseyside<br />

L32 1TX<br />

By teleph<strong>on</strong>e:<br />

Please ring c<strong>on</strong>tact centre <strong>on</strong><br />

0151 443 4042<br />

By e-mail:<br />

benefits@knowsley.gov.uk<br />

By fax:<br />

0151 443 4142<br />

Disabled access is available at all of the One S<str<strong>on</strong>g>to</str<strong>on</strong>g>p Shops. The following facilities are<br />

available:<br />

• Wheelchair/pram access and lowered desks<br />

• Minicom teleph<strong>on</strong>e system for hearing impaired people. Please dial: 0151 443 4248<br />

• Advisors trained in British Sign Language (up <str<strong>on</strong>g>to</str<strong>on</strong>g> Level 2)<br />

• Access <str<strong>on</strong>g>to</str<strong>on</strong>g> BTs language line through which we can c<strong>on</strong>tact an interpreter in minutes<br />

• Private interview rooms<br />

• Friendly staff who are happy <str<strong>on</strong>g>to</str<strong>on</strong>g> assist<br />

Issue Date: April 2008<br />

949NOV07SS

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