Computing Services - Chicago Booth Portal

Computing Services
Meridith Wells
June 24, 2009

Agenda
Introduction to Computing Services Staff
Resources
Accounts
Responsibilities
What to do First
How to Contact Us

Intro to Computing Services Staff
Ligia Moreno
David Gulbransen
Steve Mullin
Executive Director
Director of Operations
Senior Associate Director of Help Desk and
Desktop Management
Computing Services Help Desk
773.702.7414
helpdesk@ChicagoBooth.edu
Harper Center 205

What we do…
Supports academic and administrative computing at Chicago Booth.
Supports approximately 425 staff, 175 faculty and 3300 students.
Maintains computer labs and group study rooms at Harper Center,
Gleacher Center, Singapore, and London locations.
Provides Help Desk support for student related services.
Broadcasts critical alerts, warning messages and updates to the entire
Booth community.

Computer Labs
Booth Web
Booth Portal
Resources Available to Students
Open the same hours as the building.
The labs are staffed for periods of time.
A phone located in the labs directly
connects to the Help Desk.
http://www.ChicagoBooth.edu
http://portal.ChicagoBooth.edu
Computing Services Web
Research Tools & Databases
Help Desk
Teleconferencing
http://computing.ChicagoBooth.edu
p g
http://computing.ChicagoBooth.edu/co
mputing/research/
HelpDesk@ChicagoBooth.edu or
773.702.7414. Open 8:00 AM – 6:15 PM.
Emergency phone available from 6:30 PM –
10:00 PM and S-S S8:00AM – 10:00 PM.
http://chicagogsb.teleconnection.com/Home.aspx

Locations
Hours of
Operation
Harper Center* Sunday – Saturday •Main Lab – C50
5807 South
Woodlawn Ave.
Gleacher Center*
450 N. City Front
6:00 AM – 1:00 AM –50 PCs
Monday – Friday
6:00 AM – Midnight
Saturday – Sunday
7:00 AM – Midnight
Resources
–2 Local printers
–5 Network printers
–1 scanner terminal
–4Research hterminals: Bloomberg, Datastream t and dIFS
•Career Research Center has 6 PCs, 2 network printers
and 1 research terminal
•31 Group Study rooms
•8 Email Stations
•2 Media Carts in Study Rooms C46 and C47
•Lab – Room 110
–30 PCs
–2 Local printers
–3 Network printers
–1 scanner terminal
–4 Research terminals: Bloomberg, Datastream and IFS
• 3 Fisher Library PCs
•28 Group Study rooms

Booth Accounts
Lab computers
E-mail – Quota MBA/PhD 1 GB
Portal
Community Directory
Accellion file sharing service
• No size limit it for files sent
UNIX Research Grid
• Running large empirical/statistical and computational jobs
• Accessing software packages such as STATA, SAS, MATLAB,
etc.
Printing
• No yearly print quota for Executive students
Email Alias
• Self-Service for choosing two email aliases
Passwords
• Self Service password resetting on the portal
CNetID Account
Wireless Networking
Remote Dial Up Access
VPN
Personal Web Page – 10 megs
Proxy Access
• Home.uchicago.edu
• Used to access reserved library online catalogs
Registrar, Bursar, etc.
• Used to access online grade system
Chalk
• Access to course info, syllabi, assignments, group
discussion board, submit assignments and check grades.
Passwords
• Self Service Password reset at http://cnet.uchicago.edu.
• Click on the Change your Cnet password, even en if you’ve
forgotten it link.
• NSIT can be reached by calling 834-TECH or 1-773-834-
8324

Help Desk serves as the contact center to request Computing support including
• Networking
• Wireless connectivity
• Virus diagnosis
• P drive access
• Unix research
• Email
• STATA GradPlan
• AV set-up
• eBeam (available from the Computing Services Help Desk at Harper Center and the security desk at
Gleacher center)
• Conference Phones (Gleacher Center only, available at the Gleacher Security Desk)
• Power Cords (available from the Computing Services Help Desk at Harper Center and the security
desk at Gleacher center)

Research Tools
Online Services
• Wharton Research Data Services
(WRDS)
• Thomson Research Applications
• Gartner Research IntraWeb
• OneSource
• EDGAR
Applications
• Bloomberg
• Datastream
• Lexis Nexis
• SDC Platinum
Databases:
CRSP
COMPUSTAT
Dealscan/SMPS
DRI BASIC Economics/WEBSTRACT
Statistical Packages:
MINITAB
Stata
SAS
MATLAB
SPlus
SPSS
Computing Services Research web page provides a complete list with descriptions.
Found on the portal…

Responsibilities
Computing Services
• Reliable provider of services and
facilities
• Timely communication on important
issues
• Support through advice and instruction
Students
• Respect and adhere to technology
abuse policies*
• Use shared resources with
consideration
• Report problems to the Help Desk
• Security
- Keep your computer secure
- Update antivirus software
- Update with current patches

What to do First
• Obtain (and update) anti-virus software and all Windows
operating system updates
operating system updates
• Test campus network connectivity with your PC to ensure
wireless connection
• Plan how you will back up your files
• Connect your P drive

Questions?
Any questions?
Thank you and Welcome to Chicago Booth!