Technology Plan Template - Onondaga County Public Library

IV.
Technical Professional Development Goals and Strategies
Note: many new areas of the libraries are being impacted by automation, ranging from HVAC
controls to online time clocks to online analysis of collection use, thus requiring a higher level of
understanding of these technologies among staff.
Goal: for staff to have 21st Century technology skills
Staff sufficiently trained to help patrons
Staff sufficiently trained to do their job
Staff sufficiently comfortable in Web 2.0 environment to move forward with new technologies
Strategies:
Assess the skill level of all staff on an annual basis using a self reporting survey instrument to
assess skills
OCPL Training Committee responds to training needs highlighted by skill assessment and
other feedback by planning needed training
Design and communicate a clear procedure for staff to request training
Promote the development of in-house trainers rather than relying strictly on the staff parttime
trainer
Consolidate staff training calendar via SharePoint
Continue to offer refresher Polaris training and the Express Training Newsletter
Identify incentives to keep learning in union environment
V. Evaluation
The OCPL Technology Plan will be reviewed and updated as necessary.
The Administrator for System and Member Services will be the primary person responsible for
seeking out feedback and evaluations of the strategies in the plan, and updating it.
Forms of evaluation will include ongoing feedback from staff and patrons, reports from systems
indicating values against best practices (e.g., levels of bandwidth utilization, or adoption of features
of the staff intranet), comparison of strategies planned for the upcoming year vs. actually achieved,
focus groups/surveys if necessary/applicable, and study of the help desk software reports.
OCPL Technology Plan, 2013 - 2016 December 6, 2012 Page 28