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<strong>customer</strong> <strong>newsletter</strong><br />

«Customer-Focus»<br />

Ready for a change<br />

Dear Customers, Partners and Friends<br />

Fortunately, the market situation has improved for our <strong>customer</strong>s<br />

in some countries. Various textile manufacturers,<br />

particularly in India, have told us that the fortieth Heimtextil<br />

trade fair which was held in January in Frankfurt was a<br />

great success. According to their information, the demand<br />

for textiles has risen noticeably, and the textile industry,<br />

which has a much more international structure than many<br />

other industries, is through the worst of the economic<br />

downturn. A similar picture emerged from the Première<br />

Vision which finished in Paris middle of February. Are these<br />

the signs that things are ready for a change?<br />

In recent months, <strong>Benninger</strong> has been able to secure<br />

increasing numbers of contracts from a handful of new<br />

<strong>customer</strong>s, but predominantly from existing and loyal<br />

<strong>customer</strong>s. The situation for companies seeking finance<br />

for new plants appears to have eased slightly. Textile<br />

manufacturers are regaining their confidence and expect<br />

the industry to now enter a period of growth. The fact that<br />

they are preparing themselves to start making investments<br />

again gives us confidence. However, we have also noticed<br />

that there are still <strong>customer</strong>s in traditional textile-producing<br />

countries who are reluctant to purchase new finishing<br />

plants until they are sure of further developments on the<br />

consumer front. Despite the growing optimism, discussions<br />

with our <strong>customer</strong>s have revealed that they feel our price<br />

structure leaves a little to be desired, i.e. our <strong>customer</strong>s are<br />

increasingly demanding that we lower our selling prices.<br />

<strong>Benninger</strong> is addressing this matter, and various mea-<br />

sures have now been put in place. One thing goes without<br />

saying for us though – despite the enormous pressure to<br />

reduce prices, we always endeavour to meet or surpass<br />

the quality standards expected by our <strong>customer</strong>s. Furthermore,<br />

we are also constantly looking for ways to improve<br />

our solutions in relation to energy and water consumption.<br />

It is also very important to us that our machinery displays<br />

stable running characteristics, even when running with<br />

delicate textile composite materials. Our engineers are<br />

working very intensively to improve finishing processes<br />

with adapted new components. Product innovations remain<br />

important for <strong>Benninger</strong> and are a key way to add value for<br />

<strong>customer</strong>s.<br />

We are open to new ideas and suggestions and look<br />

forward to hearing from you – our specialists are also very<br />

happy to discuss unusual requirements for new textile fabrics<br />

or knitwear.<br />

In this issue of our Customer Focus <strong>newsletter</strong> we would<br />

like to introduce a highly successful product from Küsters<br />

Textile GmbH – the Küsters DyePad padder. Based on <strong>customer</strong>s’<br />

requirements, we have decided to launch a padder<br />

with a slightly simpler design. It is mechanically adjustable,<br />

without complicated electronics. With the Küsters DyePad<br />

Basic we are hoping to offer our <strong>customer</strong>s a more inexpensive<br />

padder alongside the familiar padder with PLC<br />

controlled S-roller. The first machines are already running<br />

to the satisfaction of our <strong>customer</strong>s in China. In addition,<br />

we will also take a look at the production facilities of Küsters<br />

Textile GmbH in Zittau, Germany. Küsters Textile GmbH<br />

was brought into the fold of the <strong>Benninger</strong> Group at the<br />

end of 2007.<br />

We now look ahead with greater confidence into the<br />

future, and we hope to soon share our <strong>customer</strong>s’ more<br />

buoyant mood.<br />

Your Heinz Michel, CEO<br />

| 1<br />

Editorial March 2010


New products<br />

Interview<br />

Küsters DyePad Basic: a cost-effective alternative<br />

Detail view<br />

It was Joe Cocker in the 1990s who announced that «the<br />

best things in life are the simple things…». This motto has<br />

also been the guiding principle behind the cold pad batch<br />

dyeing process (CPB) since it was first invented half way<br />

through the last century. In this method, a pair of rolls is<br />

used to apply an accurately defined quantity of dyestuff<br />

evenly onto the textile product, where it is allowed to react<br />

for several hours before being washed out again. The<br />

result is a simple and reliable method for dyeing cotton.<br />

The key here is the even application of dyestuff across the<br />

width and length of a section. This is also the ideal situa-<br />

Our <strong>customer</strong> Qing Mao in Shaoxing Paoj, China, works<br />

with a Küsters DyePad Basic for one year. Mr Koji Chan,<br />

Vice General Manager of our subsidiary <strong>Benninger</strong> Trading<br />

(Shanghai) Ltd., interviewed Mr Wong Pak Sang,<br />

Dyeing Factory Manager of Qing Mao:<br />

<strong>Benninger</strong> (BEN): How long is Qing Mao already in the<br />

business?<br />

Mr Wong: The factory is started construction in 2002, and<br />

is put into production in 2003.<br />

BEN: And what is your main focus today?<br />

Mr Wong: Qing Mao is specialized in the weaving, dyeing<br />

and finishing. The main article is 100% Cotton, but also<br />

Cotton/Lycra, and T/C woven fabric.<br />

BEN: Are you mainly producing for the local, or also for<br />

the international market?<br />

2 |<br />

tion for using swimming rolls from Küsters Textile, as have<br />

already been used in the DyePad for decades.<br />

Thanks to the S-Roll technology, an even and reproducible<br />

roll gap can be produced independently of the overall<br />

pressure. In the past, market-driven requirements have<br />

seen this method increasingly accompanied by control<br />

technology innovations. «Tailing control», «self-adjustment»<br />

and «plug and play» are just a few of the additional<br />

functions which have often served very well, but which<br />

have gradually over-complicated what was originally a very<br />

simple process.<br />

<strong>Benninger</strong> is now bucking this trend with the Küsters<br />

DyePad Basic padder, which meets all of the requirements<br />

of the cold pad batch dyeing<br />

process without having to make<br />

any comprom ises. Alongside<br />

the proven and necessary<br />

S-Roll technology, this application<br />

system has an automatic<br />

dyestuff feed and even a quickclean<br />

option. With the Küsters<br />

DyePad Basic, dyeing results<br />

which are absolutely brilliant in<br />

every respect can be achieved<br />

with exceptionally cost-effective<br />

equipment.<br />

Control cabinet<br />

Interview with our <strong>customer</strong> Qing Mao Weaving, Dyeing & Printing Co. Ltd. in China<br />

Entrance of Qing Mao’s factory<br />

Mr Wong: Our products are mainly for export to Europe<br />

and USA, but some for domestic market, especially the<br />

garment factories which belong to overseas companies<br />

but located in China.<br />

BEN: As a Chinese manufacturer, how important is the<br />

quality issue for you and your team?<br />

Mr Wong: Of course, quality has always been the most<br />

important factor for us. We are absolutely convinced that<br />

without quality there is no way for a long-term partnership.<br />

This is the same requirement for machinery supplier, like<br />

<strong>Benninger</strong>.<br />

BEN: You are also dyeing with the Cold Pad Batch system.<br />

What is the reason for this?<br />

Mr Wong: I think the biggest advantages of Cold Pad<br />

Batch dyeing are energy saving and high quality. The<br />

investment cost is rather low in comparison with continuous<br />

dyeing range.<br />

BEN: When did you buy your first DyePad?<br />

Mr Wong: In 2003, we bought the first DyePad.<br />

BEN: You decided for a Küsters DyePad at this time. Why<br />

the S-Roll system?<br />

Mr Wong: Küsters S-Roll is well-known all over the world,<br />

and we had confidence in this system, so we decided to<br />

purchase Küsters DyePad at that time without any hesitation.<br />

After using S-Roll, we found that the hydraulic<br />

system always gives us the safety and security for a good<br />

production result.<br />

BEN: How long does an original S-Roll last?<br />

Mr Wong: The original S-Roll has already lasted for seven<br />

years. The roll condition is still good up till now except


some maintenance grindings for rubber surface.<br />

BEN: Last year you purchased the first generation of the<br />

222.13, the basic successor of the original 222.11. Do you<br />

already have a first impression?<br />

Mr Wong: It is a typical Küsters DyePad, even if now produced<br />

by <strong>Benninger</strong>.<br />

BEN: Do you see any changes in the Küsters DyePad,<br />

which is now manufactured by <strong>Benninger</strong>?<br />

Zittau is the production site for the Küsters DyePad Basic<br />

Since the invention of the swimming roll in 1956, the name<br />

of the S-Roll has been inextricably linked to the town in<br />

which its inventor Eduard Küsters was born: the «velvet<br />

and silk» town of Krefeld. However, restructuring measures<br />

at Maschinenfabrik Eduard Küsters GmbH at the<br />

end of the last century have resulted in major parts of the<br />

company being relocated to its subsidiary in Zittau. In the<br />

period since, the production site in the triangle of countries<br />

between the Czech Republic, Poland and Germany has<br />

steadily been expanded, resulting in the most state-of-theart<br />

roller production facilities in the world. Know-how and<br />

competence centres have been set up, and expertise has<br />

been continuously widened in the field of roller production.<br />

Swimming rolls play a special role here. One of the<br />

company traditions is that the employees in Zittau have a<br />

Mr Wong: Basically, I cannot find any big differences. Küsters<br />

DyePad is always easy to be operated and controlled.<br />

BEN: How do you see the future?<br />

Mr Wong: The future market needs more energy-saving<br />

and high performance machine; I have no doubt that<br />

<strong>Benninger</strong> Cold Pad Batch dyeing machine will have good<br />

prospect in the market.<br />

BEN: Thank you very much for the interview.<br />

duty not only to adopt a quality and innovation based outlook,<br />

but to constantly expand this outlook. Every day, the<br />

legacy of Eduard Küsters is kept alive and steered towards<br />

new targets. The most recent example of this is the Küsters<br />

DyePad Basic, which shows quite how successfully Zittau<br />

has taken on the legitimate succession from Krefeld as<br />

the cradle of the swimming roll. The power to innovate,<br />

expertise in the field of textiles and high quality work are the<br />

cornerstones of the company’s well-documented <strong>customer</strong><br />

satisfaction. It also helps here that all Küsters S-Rolls come<br />

together in the modern Service Center in Zittau for repairs<br />

and maintenance work, which allows continuous efforts to<br />

be made to keep improving this traditional quality product<br />

– exactly how Eduard Küsters, the father of this technology,<br />

would have wanted it.<br />

145 years of textile machinery construction in Zittau: Küsters Textile GmbH<br />

Küsters Textile GmbH Küsters DyePad<br />

More than fifty years ago Eduard Küsters filed the first patent<br />

for the swimming roll (S-Roll). Since then, much has changed<br />

in the field of wet finishing for woven and knitted fabrics.<br />

The history of Küsters Textile GmbH starts in 1864, when<br />

Albert Kiesler founded an iron foundry and machine construction<br />

plant at the site on Gerhart-Hauptmann-Strasse. Eight<br />

years later, the Kiesler-based company became one of the<br />

very first companies in Germany to be listed on the stock<br />

exchange under the name Zittauer Maschinenfabrik <strong>AG</strong>. The<br />

textile machines and steam machines from Britain, which had<br />

been dominant up to this point, suddenly saw a big rise in<br />

competition right across the continent.<br />

Up to World War I, the company experienced a period of<br />

booming business and expansion. After the chaos of war<br />

lifted quite quickly, exports to the Far East and to the Middle<br />

East increased rapidly. Products from the machine factory in<br />

Zittau became a byword for quality during the years between<br />

the wars. Great success was achieved with numerous patents<br />

and benchmarks in textile finishing, particularly in the field of<br />

machines for textile finishing processes.<br />

Even under the difficult conditions of being sealed off<br />

from western markets, the company known then as VEB<br />

Textilmaschinenbau Zittau (which translates as the «people’s<br />

enterprise for textile machinery construction in Zittau») was<br />

able to follow on from these traditions. In 1949 Eduard Küsters<br />

founded a development facility for textile machinery in the<br />

town of Krefeld, a place steeped in a rich tradition of industry<br />

and textile production. In 1953 he then founded the company<br />

Eduard Küsters Maschinenfabrik. In the mid-1950s, a milestone<br />

was reached when the patent for the swimming roll was<br />

| 3<br />

Production site<br />

Küsters Textile GmbH


Services<br />

<strong>Benninger</strong> worldwide<br />

filed, and five years later this technology was used for the first<br />

time in a paper machine. After founding the Küsters Corporation<br />

for the production of textile machinery in Spartanburg/<br />

USA in 1974, Küsters took over Zima Corp. in the same town<br />

in 1994 and set up Küsters Far East Ltd. in Hong Kong.<br />

In 2007 <strong>Benninger</strong> <strong>AG</strong> acquired Küsters Textile GmbH,<br />

Zittau from its then owner Jagenberg <strong>AG</strong> by acquiring all<br />

of the shares in Küsters Textile GmbH, Zittau. This merger<br />

Addresses<br />

<strong>Benninger</strong> <strong>AG</strong><br />

9240 Uzwil, Switzerland<br />

T +41 71 955 85 85<br />

F +41 71 955 87 47<br />

benswiss@benningergroup.com<br />

www.benningergroup.com<br />

<strong>Benninger</strong> Zell GmbH<br />

Schopfheimerstrasse 89<br />

79669 Zell i.W., Germany<br />

T +49 7625 131 0<br />

F +49 7625 131 298<br />

bengermany@benningergroup.com<br />

4 |<br />

<strong>Benninger</strong> Zittau<br />

Küsters Textile GmbH<br />

Gerhart-Hauptmann-Strasse 15<br />

02763 Zittau, Germany<br />

T +49 3583 83 0<br />

F +49 3583 83 303<br />

kt@kuesters-textile.com<br />

<strong>Benninger</strong> <strong>AG</strong><br />

Moscow Office<br />

Leningradsky pr-t 72<br />

Bld. 4, Office 802<br />

125315 Moscow, Russia<br />

T +7 495 721 18 99<br />

F +7 495 721 30 84<br />

benrussia@benningergroup.com<br />

produced the worldwide leading technology supplier for<br />

machinery, plants and complete system solutions for textile<br />

wet finishing. By pooling the expertise of <strong>Benninger</strong> and<br />

Küsters in the field of wet finishing of woven and knitted<br />

fabrics, the long-term future of both companies has been<br />

secured and strengthened.<br />

Küsters S-Roll Service: A high quality product deserves top class service<br />

S-Roll in service<br />

For decades the Küsters Swimming Roll guarantees high<br />

quality and reproducible top results. In order to maintain<br />

these high standards, repair and maintenance work should<br />

only be carried out by professional and qualified experienced<br />

specialists – by technicians trained by Küsters to the<br />

most discerning standards.<br />

Regular maintenance is essential in order to keep the<br />

performance of the elaborate S-Roll-System in perfect<br />

shape, also in the future to come. Besides a periodic<br />

regrinding and renewal of the rubber coating, maintenance<br />

in the core of the roll is required, such as seals and the<br />

hydraulic system. These services can only be performed<br />

by qualified specialists. Our Küsters employees in our Zit-<br />

tau manufacturing unit have been building textile machines<br />

since tens of years. Here the vast expertise of the traditio-<br />

nal textile machine builder supplier is at your service in<br />

order to make sure that your Küsters Swimming Roll maintains<br />

true running in the future.<br />

Time is money. That is why we set the threshold very<br />

high. Should no major damages be detected (for the axis or<br />

the steel tube on the S-Roll), we guarantee a professional<br />

overhaul of your S-Roll (all standard widths) within 4 weeks<br />

upon arrival of the roll in our works. Should for one reason or<br />

another the overhaul take longer than expected, we will reimburse<br />

some of the costs. Upon demand we are in a position<br />

to offer an exchange roll (a few countries do not permit this<br />

service and certain working widths may not be available), in<br />

order to minimise your production interruption.<br />

The advantages at a glance: Professional job executed<br />

by experienced Küsters technicians, you get an original<br />

Küsters warranty on overhaul work executed and calculable<br />

time frame, you get part compensation in case of longer<br />

than stipulated time frame and finally you get an original<br />

certificate from Küsters Textile GmbH.<br />

Please contact Mr Daniel Griessbach, our specialist<br />

for the S-Roll Service at Küsters Textile GmbH in Zittau,<br />

Germany. He is pleased to advise you. Like this, your swimming<br />

roll runs smoothly into the future.<br />

<strong>Benninger</strong> India Ltd.<br />

415, Sunshine Plaza<br />

Naigaon Cross Road/<br />

Near Avon Ruby Hotel, Dadar (East)<br />

Mumbai 400 014, India<br />

T +91 22 2417 5361<br />

F +91 22 2417 5362<br />

benindia@benningergroup.com<br />

<strong>Benninger</strong> Trading (Shanghai) Co. Ltd.<br />

Room 904, Tower A<br />

City Center of Shanghai<br />

100 Zun Yi Road<br />

Shanghai 200051, P.R. China<br />

T +86 21 6237 1908<br />

F +86 21 6237 1909<br />

benchina@benningergroup.com

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