customer newsletter - Benninger AG
customer newsletter - Benninger AG
customer newsletter - Benninger AG
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<strong>customer</strong> <strong>newsletter</strong><br />
«Customer-Focus»<br />
Ready for a change<br />
Dear Customers, Partners and Friends<br />
Fortunately, the market situation has improved for our <strong>customer</strong>s<br />
in some countries. Various textile manufacturers,<br />
particularly in India, have told us that the fortieth Heimtextil<br />
trade fair which was held in January in Frankfurt was a<br />
great success. According to their information, the demand<br />
for textiles has risen noticeably, and the textile industry,<br />
which has a much more international structure than many<br />
other industries, is through the worst of the economic<br />
downturn. A similar picture emerged from the Première<br />
Vision which finished in Paris middle of February. Are these<br />
the signs that things are ready for a change?<br />
In recent months, <strong>Benninger</strong> has been able to secure<br />
increasing numbers of contracts from a handful of new<br />
<strong>customer</strong>s, but predominantly from existing and loyal<br />
<strong>customer</strong>s. The situation for companies seeking finance<br />
for new plants appears to have eased slightly. Textile<br />
manufacturers are regaining their confidence and expect<br />
the industry to now enter a period of growth. The fact that<br />
they are preparing themselves to start making investments<br />
again gives us confidence. However, we have also noticed<br />
that there are still <strong>customer</strong>s in traditional textile-producing<br />
countries who are reluctant to purchase new finishing<br />
plants until they are sure of further developments on the<br />
consumer front. Despite the growing optimism, discussions<br />
with our <strong>customer</strong>s have revealed that they feel our price<br />
structure leaves a little to be desired, i.e. our <strong>customer</strong>s are<br />
increasingly demanding that we lower our selling prices.<br />
<strong>Benninger</strong> is addressing this matter, and various mea-<br />
sures have now been put in place. One thing goes without<br />
saying for us though – despite the enormous pressure to<br />
reduce prices, we always endeavour to meet or surpass<br />
the quality standards expected by our <strong>customer</strong>s. Furthermore,<br />
we are also constantly looking for ways to improve<br />
our solutions in relation to energy and water consumption.<br />
It is also very important to us that our machinery displays<br />
stable running characteristics, even when running with<br />
delicate textile composite materials. Our engineers are<br />
working very intensively to improve finishing processes<br />
with adapted new components. Product innovations remain<br />
important for <strong>Benninger</strong> and are a key way to add value for<br />
<strong>customer</strong>s.<br />
We are open to new ideas and suggestions and look<br />
forward to hearing from you – our specialists are also very<br />
happy to discuss unusual requirements for new textile fabrics<br />
or knitwear.<br />
In this issue of our Customer Focus <strong>newsletter</strong> we would<br />
like to introduce a highly successful product from Küsters<br />
Textile GmbH – the Küsters DyePad padder. Based on <strong>customer</strong>s’<br />
requirements, we have decided to launch a padder<br />
with a slightly simpler design. It is mechanically adjustable,<br />
without complicated electronics. With the Küsters DyePad<br />
Basic we are hoping to offer our <strong>customer</strong>s a more inexpensive<br />
padder alongside the familiar padder with PLC<br />
controlled S-roller. The first machines are already running<br />
to the satisfaction of our <strong>customer</strong>s in China. In addition,<br />
we will also take a look at the production facilities of Küsters<br />
Textile GmbH in Zittau, Germany. Küsters Textile GmbH<br />
was brought into the fold of the <strong>Benninger</strong> Group at the<br />
end of 2007.<br />
We now look ahead with greater confidence into the<br />
future, and we hope to soon share our <strong>customer</strong>s’ more<br />
buoyant mood.<br />
Your Heinz Michel, CEO<br />
| 1<br />
Editorial March 2010
New products<br />
Interview<br />
Küsters DyePad Basic: a cost-effective alternative<br />
Detail view<br />
It was Joe Cocker in the 1990s who announced that «the<br />
best things in life are the simple things…». This motto has<br />
also been the guiding principle behind the cold pad batch<br />
dyeing process (CPB) since it was first invented half way<br />
through the last century. In this method, a pair of rolls is<br />
used to apply an accurately defined quantity of dyestuff<br />
evenly onto the textile product, where it is allowed to react<br />
for several hours before being washed out again. The<br />
result is a simple and reliable method for dyeing cotton.<br />
The key here is the even application of dyestuff across the<br />
width and length of a section. This is also the ideal situa-<br />
Our <strong>customer</strong> Qing Mao in Shaoxing Paoj, China, works<br />
with a Küsters DyePad Basic for one year. Mr Koji Chan,<br />
Vice General Manager of our subsidiary <strong>Benninger</strong> Trading<br />
(Shanghai) Ltd., interviewed Mr Wong Pak Sang,<br />
Dyeing Factory Manager of Qing Mao:<br />
<strong>Benninger</strong> (BEN): How long is Qing Mao already in the<br />
business?<br />
Mr Wong: The factory is started construction in 2002, and<br />
is put into production in 2003.<br />
BEN: And what is your main focus today?<br />
Mr Wong: Qing Mao is specialized in the weaving, dyeing<br />
and finishing. The main article is 100% Cotton, but also<br />
Cotton/Lycra, and T/C woven fabric.<br />
BEN: Are you mainly producing for the local, or also for<br />
the international market?<br />
2 |<br />
tion for using swimming rolls from Küsters Textile, as have<br />
already been used in the DyePad for decades.<br />
Thanks to the S-Roll technology, an even and reproducible<br />
roll gap can be produced independently of the overall<br />
pressure. In the past, market-driven requirements have<br />
seen this method increasingly accompanied by control<br />
technology innovations. «Tailing control», «self-adjustment»<br />
and «plug and play» are just a few of the additional<br />
functions which have often served very well, but which<br />
have gradually over-complicated what was originally a very<br />
simple process.<br />
<strong>Benninger</strong> is now bucking this trend with the Küsters<br />
DyePad Basic padder, which meets all of the requirements<br />
of the cold pad batch dyeing<br />
process without having to make<br />
any comprom ises. Alongside<br />
the proven and necessary<br />
S-Roll technology, this application<br />
system has an automatic<br />
dyestuff feed and even a quickclean<br />
option. With the Küsters<br />
DyePad Basic, dyeing results<br />
which are absolutely brilliant in<br />
every respect can be achieved<br />
with exceptionally cost-effective<br />
equipment.<br />
Control cabinet<br />
Interview with our <strong>customer</strong> Qing Mao Weaving, Dyeing & Printing Co. Ltd. in China<br />
Entrance of Qing Mao’s factory<br />
Mr Wong: Our products are mainly for export to Europe<br />
and USA, but some for domestic market, especially the<br />
garment factories which belong to overseas companies<br />
but located in China.<br />
BEN: As a Chinese manufacturer, how important is the<br />
quality issue for you and your team?<br />
Mr Wong: Of course, quality has always been the most<br />
important factor for us. We are absolutely convinced that<br />
without quality there is no way for a long-term partnership.<br />
This is the same requirement for machinery supplier, like<br />
<strong>Benninger</strong>.<br />
BEN: You are also dyeing with the Cold Pad Batch system.<br />
What is the reason for this?<br />
Mr Wong: I think the biggest advantages of Cold Pad<br />
Batch dyeing are energy saving and high quality. The<br />
investment cost is rather low in comparison with continuous<br />
dyeing range.<br />
BEN: When did you buy your first DyePad?<br />
Mr Wong: In 2003, we bought the first DyePad.<br />
BEN: You decided for a Küsters DyePad at this time. Why<br />
the S-Roll system?<br />
Mr Wong: Küsters S-Roll is well-known all over the world,<br />
and we had confidence in this system, so we decided to<br />
purchase Küsters DyePad at that time without any hesitation.<br />
After using S-Roll, we found that the hydraulic<br />
system always gives us the safety and security for a good<br />
production result.<br />
BEN: How long does an original S-Roll last?<br />
Mr Wong: The original S-Roll has already lasted for seven<br />
years. The roll condition is still good up till now except
some maintenance grindings for rubber surface.<br />
BEN: Last year you purchased the first generation of the<br />
222.13, the basic successor of the original 222.11. Do you<br />
already have a first impression?<br />
Mr Wong: It is a typical Küsters DyePad, even if now produced<br />
by <strong>Benninger</strong>.<br />
BEN: Do you see any changes in the Küsters DyePad,<br />
which is now manufactured by <strong>Benninger</strong>?<br />
Zittau is the production site for the Küsters DyePad Basic<br />
Since the invention of the swimming roll in 1956, the name<br />
of the S-Roll has been inextricably linked to the town in<br />
which its inventor Eduard Küsters was born: the «velvet<br />
and silk» town of Krefeld. However, restructuring measures<br />
at Maschinenfabrik Eduard Küsters GmbH at the<br />
end of the last century have resulted in major parts of the<br />
company being relocated to its subsidiary in Zittau. In the<br />
period since, the production site in the triangle of countries<br />
between the Czech Republic, Poland and Germany has<br />
steadily been expanded, resulting in the most state-of-theart<br />
roller production facilities in the world. Know-how and<br />
competence centres have been set up, and expertise has<br />
been continuously widened in the field of roller production.<br />
Swimming rolls play a special role here. One of the<br />
company traditions is that the employees in Zittau have a<br />
Mr Wong: Basically, I cannot find any big differences. Küsters<br />
DyePad is always easy to be operated and controlled.<br />
BEN: How do you see the future?<br />
Mr Wong: The future market needs more energy-saving<br />
and high performance machine; I have no doubt that<br />
<strong>Benninger</strong> Cold Pad Batch dyeing machine will have good<br />
prospect in the market.<br />
BEN: Thank you very much for the interview.<br />
duty not only to adopt a quality and innovation based outlook,<br />
but to constantly expand this outlook. Every day, the<br />
legacy of Eduard Küsters is kept alive and steered towards<br />
new targets. The most recent example of this is the Küsters<br />
DyePad Basic, which shows quite how successfully Zittau<br />
has taken on the legitimate succession from Krefeld as<br />
the cradle of the swimming roll. The power to innovate,<br />
expertise in the field of textiles and high quality work are the<br />
cornerstones of the company’s well-documented <strong>customer</strong><br />
satisfaction. It also helps here that all Küsters S-Rolls come<br />
together in the modern Service Center in Zittau for repairs<br />
and maintenance work, which allows continuous efforts to<br />
be made to keep improving this traditional quality product<br />
– exactly how Eduard Küsters, the father of this technology,<br />
would have wanted it.<br />
145 years of textile machinery construction in Zittau: Küsters Textile GmbH<br />
Küsters Textile GmbH Küsters DyePad<br />
More than fifty years ago Eduard Küsters filed the first patent<br />
for the swimming roll (S-Roll). Since then, much has changed<br />
in the field of wet finishing for woven and knitted fabrics.<br />
The history of Küsters Textile GmbH starts in 1864, when<br />
Albert Kiesler founded an iron foundry and machine construction<br />
plant at the site on Gerhart-Hauptmann-Strasse. Eight<br />
years later, the Kiesler-based company became one of the<br />
very first companies in Germany to be listed on the stock<br />
exchange under the name Zittauer Maschinenfabrik <strong>AG</strong>. The<br />
textile machines and steam machines from Britain, which had<br />
been dominant up to this point, suddenly saw a big rise in<br />
competition right across the continent.<br />
Up to World War I, the company experienced a period of<br />
booming business and expansion. After the chaos of war<br />
lifted quite quickly, exports to the Far East and to the Middle<br />
East increased rapidly. Products from the machine factory in<br />
Zittau became a byword for quality during the years between<br />
the wars. Great success was achieved with numerous patents<br />
and benchmarks in textile finishing, particularly in the field of<br />
machines for textile finishing processes.<br />
Even under the difficult conditions of being sealed off<br />
from western markets, the company known then as VEB<br />
Textilmaschinenbau Zittau (which translates as the «people’s<br />
enterprise for textile machinery construction in Zittau») was<br />
able to follow on from these traditions. In 1949 Eduard Küsters<br />
founded a development facility for textile machinery in the<br />
town of Krefeld, a place steeped in a rich tradition of industry<br />
and textile production. In 1953 he then founded the company<br />
Eduard Küsters Maschinenfabrik. In the mid-1950s, a milestone<br />
was reached when the patent for the swimming roll was<br />
| 3<br />
Production site<br />
Küsters Textile GmbH
Services<br />
<strong>Benninger</strong> worldwide<br />
filed, and five years later this technology was used for the first<br />
time in a paper machine. After founding the Küsters Corporation<br />
for the production of textile machinery in Spartanburg/<br />
USA in 1974, Küsters took over Zima Corp. in the same town<br />
in 1994 and set up Küsters Far East Ltd. in Hong Kong.<br />
In 2007 <strong>Benninger</strong> <strong>AG</strong> acquired Küsters Textile GmbH,<br />
Zittau from its then owner Jagenberg <strong>AG</strong> by acquiring all<br />
of the shares in Küsters Textile GmbH, Zittau. This merger<br />
Addresses<br />
<strong>Benninger</strong> <strong>AG</strong><br />
9240 Uzwil, Switzerland<br />
T +41 71 955 85 85<br />
F +41 71 955 87 47<br />
benswiss@benningergroup.com<br />
www.benningergroup.com<br />
<strong>Benninger</strong> Zell GmbH<br />
Schopfheimerstrasse 89<br />
79669 Zell i.W., Germany<br />
T +49 7625 131 0<br />
F +49 7625 131 298<br />
bengermany@benningergroup.com<br />
4 |<br />
<strong>Benninger</strong> Zittau<br />
Küsters Textile GmbH<br />
Gerhart-Hauptmann-Strasse 15<br />
02763 Zittau, Germany<br />
T +49 3583 83 0<br />
F +49 3583 83 303<br />
kt@kuesters-textile.com<br />
<strong>Benninger</strong> <strong>AG</strong><br />
Moscow Office<br />
Leningradsky pr-t 72<br />
Bld. 4, Office 802<br />
125315 Moscow, Russia<br />
T +7 495 721 18 99<br />
F +7 495 721 30 84<br />
benrussia@benningergroup.com<br />
produced the worldwide leading technology supplier for<br />
machinery, plants and complete system solutions for textile<br />
wet finishing. By pooling the expertise of <strong>Benninger</strong> and<br />
Küsters in the field of wet finishing of woven and knitted<br />
fabrics, the long-term future of both companies has been<br />
secured and strengthened.<br />
Küsters S-Roll Service: A high quality product deserves top class service<br />
S-Roll in service<br />
For decades the Küsters Swimming Roll guarantees high<br />
quality and reproducible top results. In order to maintain<br />
these high standards, repair and maintenance work should<br />
only be carried out by professional and qualified experienced<br />
specialists – by technicians trained by Küsters to the<br />
most discerning standards.<br />
Regular maintenance is essential in order to keep the<br />
performance of the elaborate S-Roll-System in perfect<br />
shape, also in the future to come. Besides a periodic<br />
regrinding and renewal of the rubber coating, maintenance<br />
in the core of the roll is required, such as seals and the<br />
hydraulic system. These services can only be performed<br />
by qualified specialists. Our Küsters employees in our Zit-<br />
tau manufacturing unit have been building textile machines<br />
since tens of years. Here the vast expertise of the traditio-<br />
nal textile machine builder supplier is at your service in<br />
order to make sure that your Küsters Swimming Roll maintains<br />
true running in the future.<br />
Time is money. That is why we set the threshold very<br />
high. Should no major damages be detected (for the axis or<br />
the steel tube on the S-Roll), we guarantee a professional<br />
overhaul of your S-Roll (all standard widths) within 4 weeks<br />
upon arrival of the roll in our works. Should for one reason or<br />
another the overhaul take longer than expected, we will reimburse<br />
some of the costs. Upon demand we are in a position<br />
to offer an exchange roll (a few countries do not permit this<br />
service and certain working widths may not be available), in<br />
order to minimise your production interruption.<br />
The advantages at a glance: Professional job executed<br />
by experienced Küsters technicians, you get an original<br />
Küsters warranty on overhaul work executed and calculable<br />
time frame, you get part compensation in case of longer<br />
than stipulated time frame and finally you get an original<br />
certificate from Küsters Textile GmbH.<br />
Please contact Mr Daniel Griessbach, our specialist<br />
for the S-Roll Service at Küsters Textile GmbH in Zittau,<br />
Germany. He is pleased to advise you. Like this, your swimming<br />
roll runs smoothly into the future.<br />
<strong>Benninger</strong> India Ltd.<br />
415, Sunshine Plaza<br />
Naigaon Cross Road/<br />
Near Avon Ruby Hotel, Dadar (East)<br />
Mumbai 400 014, India<br />
T +91 22 2417 5361<br />
F +91 22 2417 5362<br />
benindia@benningergroup.com<br />
<strong>Benninger</strong> Trading (Shanghai) Co. Ltd.<br />
Room 904, Tower A<br />
City Center of Shanghai<br />
100 Zun Yi Road<br />
Shanghai 200051, P.R. China<br />
T +86 21 6237 1908<br />
F +86 21 6237 1909<br />
benchina@benningergroup.com