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ANNUAL REPORT 2009-2010 - ProLiteracy

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<strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


move forward for a better future.<br />

PROLITERACY BOARD OF DIRECTORS<br />

David C. Harvey<br />

President and CEO<br />

Patricio Barriga<br />

Valle de Angeles, Honduras<br />

Tosca Bruno-van Vijfeijken<br />

Maxwell School, Syracuse<br />

University<br />

Syracuse, New York<br />

Ruth Colvin<br />

Founder<br />

Literacy Volunteers of America<br />

Syracuse, New York<br />

Shari Daw<br />

Freddie Mac<br />

Evanston, Illinois<br />

Anne DuPrey<br />

Secretary<br />

DeLancey, New York<br />

Thomas Fiscoe<br />

Treasurer<br />

Partner<br />

Dannible & McKee<br />

Syracuse, New York<br />

Brian Fox<br />

Director<br />

Accenture Learning<br />

Philadelphia, Pennsylvania<br />

Louis Johnson, Sr.<br />

Senior Program Director<br />

River Parishes YMCA<br />

Destrehan, Louisiana<br />

Donna Jones<br />

San Francisco, California<br />

Edward Kochian<br />

Syracuse, New York<br />

Dr. Robert Laubach<br />

Founder<br />

New Readers Press<br />

Syracuse, New York<br />

Rick Lawton<br />

Vice Chair<br />

Lawton Consulting<br />

Arvada, Colorado<br />

Kevin Morgan<br />

Chair<br />

President<br />

Full Suspension Marketing<br />

Park City, Utah<br />

Stephen Reder<br />

Portland State University<br />

Portland, Oregon<br />

Seetha Srinivasan<br />

Director Emerita<br />

University Press of Mississippi<br />

Jackson, Mississippi<br />

George Staples<br />

Former United States<br />

Ambassador<br />

Pineville, Kentucky<br />

John Ward<br />

Executive Committee<br />

Westport, Connecticut<br />

Emily West<br />

Executive Director<br />

The West Foundation<br />

Indianapolis, Indiana<br />

John Zickefoose<br />

Community Liaison<br />

Corona Public Library<br />

Corona, California<br />

Nikki Zollar<br />

Executive Committee<br />

President and CEO<br />

Triad Consulting Services<br />

Chicago, Illinois<br />

2 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


MESSAGE FROM THE PRESIDENT —<br />

MOVING FORWARD<br />

When you think about it, adult literacy is all about moving forward. Adult learners must overcome<br />

the fears and issues of their past and meet the present challenges of learning to read as<br />

an adult so that they can move forward for a better future.<br />

Many organizations, <strong>ProLiteracy</strong> included, have been in that same mode for the past few<br />

years. We’ve started to put the uncertainty of the recent recession behind us as we steadily<br />

move forward, toward a better future we’re creating for ourselves.<br />

With some funding sources in jeopardy, a number of our member programs had to cut back<br />

on the services they offered, even as record-high unemployment sent many more adults in<br />

need of services to their doors. With <strong>ProLiteracy</strong>’s help, many have found new sources of<br />

revenue and formed new partnerships that are making it possible for them to continue<br />

moving forward.<br />

We are proud that we were able to support our network and the adult literacy field as a<br />

whole through this difficult time and to make our own steps on the forward path. We also<br />

formed new partnerships and found new sources of revenue that enabled us to achieve the<br />

accomplishments that are highlighted in this report.<br />

A considerable amount of credit goes to our dedicated staff and to <strong>ProLiteracy</strong>’s volunteer<br />

board members. We also know that we couldn’t have done as much as we did without the<br />

support of donors like you. You had your own issues to deal with during the economic<br />

downturn, but you didn’t forget how important reading, writing, math, computer, and<br />

English skills are for adult learners around the globe.<br />

There’s a song that says “the road is long, with many a winding turn.” As we move forward<br />

along that road, we at <strong>ProLiteracy</strong> are happy to have so many generous supporters as<br />

traveling companions.<br />

Thank you for all you do for adult learners.<br />

David C. Harvey<br />

<strong>ProLiteracy</strong> President and CEO<br />

• According to the United Nations,<br />

774 million adults around the<br />

world are unable to read in their<br />

native languages.<br />

• Two-thirds of the world’s illiterate<br />

adults are women.<br />

• In the U.S., 30 million people over<br />

age 16 — 14 percent of the<br />

country’s adult population —<br />

don’t read well enough to<br />

understand a newspaper story<br />

written at the eighth grade level<br />

or fill out a job application.<br />

• The United States ranks fifth<br />

on adult literacy skills when<br />

compared to other industrialized<br />

nations.<br />

• Adult low literacy can be<br />

connected to almost every<br />

socio-economic issue in the<br />

United States:<br />

- More than 60 percent of all state<br />

and federal corrections inmates can<br />

barely read and write.<br />

- Low health literacy costs between<br />

$106 billion and $238 billion each<br />

year in the U.S. — 7 to 17 percent<br />

of all annual personal health care<br />

spending.<br />

- Low literacy’s effects cost the U.S.<br />

$225 billion or more each year in<br />

non-productivity in the workforce,<br />

crime, and loss of tax revenue due to<br />

unemployment.<br />

• Globally, illiteracy can be linked to:<br />

- Gender abuse, including female<br />

infanticide and female circumcision<br />

- Extreme poverty (earning less than<br />

$1/day)<br />

- High infant mortality and the spread<br />

of HIV/Aids, malaria, and other<br />

preventable infectious diseases<br />

PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong> 3


EXPANDING SERVICES<br />

AND PROFESSIONAL DEVELOPMENT<br />

A key mission for <strong>ProLiteracy</strong> is to help member programs, partner and peer organizations,<br />

and individuals who are dedicated to adult literacy offer more services to more people.<br />

Many of the actions we took during the <strong>2009</strong>-10 fiscal year made it possible for <strong>ProLiteracy</strong> to<br />

remain a valuable resource and authority in the field:<br />

• Thanks to support from the Verizon Foundation, we increased the number of free online<br />

courses offered through the Thinkfinity Literacy Network (TLN) to 51. To help <strong>ProLiteracy</strong><br />

continue to develop relevant training, the Arkansas Literacy Council drafted a report<br />

describing how several local literacy programs incorporate the free online courses into their<br />

pre- or in-service tutor training. During <strong>2009</strong>, more than 7,000 unique users completed<br />

14,639 TLN courses.<br />

• We completed the planning for a new national<br />

campaign—Keys to Safety—promoting<br />

household fire prevention and safety education<br />

for adults with limited literacy. Funded by a Fire<br />

Prevention and Safety grant, the campaign will<br />

provide free planning and instructional<br />

materials for up to 400 local literacy programs.<br />

• <strong>ProLiteracy</strong> helped the Home Safety Council create the Expert Network, online courses to<br />

help fire and life safety educators work more effectively with all audiences, including adults<br />

with limited literacy skills.<br />

• The <strong>ProLiteracy</strong>/Dollar General Student Referral and Tracking Project, which promotes literacy<br />

services through brochures in all local Dollar General stores, saw a 62 percent increase in the<br />

number of requests for referrals to local programs. To date, the project has generated more<br />

than 65,000 student referrals and 5,000 volunteer referrals.<br />

• ProfessionalStudiesAE.org is a website where <strong>ProLiteracy</strong> and World<br />

Education deliver online courses. In the <strong>2009</strong>-10 fiscal year, the site<br />

offered the first of what will be a six-course series of professional<br />

development courses on teaching numeracy: Foundations of Teaching<br />

Adult Numeracy, Teaching Reasoning and Problem Solving Strategies, and<br />

Number Sense: Teaching About Parts and Wholes.<br />

4 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


EXPANDING SERVICES<br />

AND PROFESSIONAL DEVELOPMENT<br />

• New Readers Press, <strong>ProLiteracy</strong>’s publishing division, updated several core products, including<br />

the popular Challenger Adult Reading Series, and began offering placement tests, diplomas,<br />

and other resources as free web downloads.<br />

• New Readers Press also began the redesign of the Laubach Way to Reading<br />

series, one of the most popular and widely-used resources for <strong>ProLiteracy</strong><br />

members. Sales of the new 8th edition of Tutor, a training guide for tutors,<br />

written by <strong>ProLiteracy</strong> co-founder, Ruth Colvin, also remained strong.<br />

• We launched the third module in the Dollar General Performance Accountability<br />

Initiative information. Participating programs examined how to use data to<br />

communicate success to stakeholders, and we added a course on this topic to<br />

our online professional development offerings.<br />

• Nearly 60 local literacy programs received <strong>ProLiteracy</strong> National Book Fund grants, which they<br />

used to purchase $105,089 worth of New Readers Press materials and online professional<br />

development courses. In addition, the Charles Evans Book Fund awarded 10 grants to local<br />

organizations that provide literacy services to homeless individuals.<br />

• <strong>ProLiteracy</strong>, in cooperation with the North Carolina Literacy Association, provided 71 program<br />

managers, instructors, trainers, and tutors with professional development training focusing<br />

on ESL, reading instruction, and strategic messaging.<br />

PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong> 5


FOSTERING PARTNERSHIPS<br />

Collaborating with other organizations helps <strong>ProLiteracy</strong> strengthen its collective work<br />

around adult literacy and basic education. In the past fiscal year, <strong>ProLiteracy</strong> worked with a<br />

number of literacy-related programs:<br />

• <strong>ProLiteracy</strong> staff participated for the first time in an online conference with the Student<br />

Coalition for Action in Literacy Education (SCALE), during which the Thinkfinity Literacy<br />

Network was showcased.<br />

• Nearly 300 program managers from 15 states participated in this year’s Leadership Excellence<br />

Academy, a partnership between <strong>ProLiteracy</strong> and the National Adult Education Professional<br />

Development Consortium, which helps managers explore new ways of improving adult<br />

literacy and basic education programming. More than 100 of the managers completed the<br />

requirements of the two-year program, making them eligible to receive the Certified Manager<br />

in Program Improvement (CMPI) credential.<br />

• <strong>ProLiteracy</strong> completed the third year in the partnership with the Banner Good Samaritan<br />

Poison and Drug Information Center. We are working together to raise awareness about the<br />

needs of adults with limited literacy skills and to equip representatives from the Poison<br />

Centers in the U.S. to better reach this audience with safety messages related to poison.<br />

• <strong>ProLiteracy</strong> and the National Center for Family Literacy continued the partnership on the<br />

Thinkfinity Literacy Network, supplying free online courses and resources that support adult<br />

and family literacy program managers, teachers, and volunteer tutors.<br />

• <strong>ProLiteracy</strong> was a partner in the National Gallery of Writing, sponsored by the National<br />

Council of Teachers of English. Part of the National Day of Writing celebration, the Gallery is a<br />

collection of everyday writing that emphasizes the importance of writing in the 21st century.<br />

• <strong>ProLiteracy</strong> held its annual conference in conjunction with the<br />

Commission on Adult Basic Education (COABE) in Chicago. At the<br />

conference, <strong>ProLiteracy</strong> and Literacy Powerline hosted an exciting<br />

rally to promote the Declaration of the Right to Literacy. This<br />

document, authored by adult learners and listing action items that<br />

would lead to a more literate U.S., was signed by thousands across the<br />

country. It was later presented to U.S. Education Department officials<br />

in Washington, D.C.<br />

• <strong>ProLiteracy</strong> and Literacy Powerline also drafted a framework for<br />

program quality and accountability to use as accreditation standards<br />

for coalitions and state organizations.<br />

6 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


ADVOCATING<br />

FOR OUR SHARED CAUSE<br />

The largest impact on the adult literacy issue that <strong>ProLiteracy</strong> can<br />

make is through advocacy and public policy efforts. Our efforts in<br />

Washington during the <strong>2009</strong>-10 fiscal year brought increased<br />

visibility for us, our member organizations, and our cause:<br />

• We submitted compelling testimony on the need to adequately<br />

fund adult literacy and basic education programs to the Senate<br />

subcommittee that oversees funding for the Departments of<br />

Education, Health and Human Services, and Labor for FY 2011<br />

appropriations.<br />

• We continued to encourage Congress to reauthorize the Workforce<br />

Investment Act (WIA) and enact changes to the Adult Education and<br />

Family Literacy Act (Title II under WIA). WIA is the largest source of<br />

federal funding for adult literacy and basic education programs.<br />

• We assisted former Rep. Dan Maffei (D-NY) in forming the first-ever House Adult Literacy<br />

Caucus. Maffei and co-sponsor Rep. Phil Roe (R-TN) used the caucus to raise awareness in<br />

Congress about the need for legislation to advance the cause of adult literacy. More than a<br />

dozen members of the House of Representatives from both political parties signed on in the<br />

first few weeks after the caucus was formed.<br />

PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong> 7


REACHING AROUND THE GLOBE<br />

We refined the focus of <strong>ProLiteracy</strong>’s International Programs division<br />

during the fiscal year, using feedback from an evaluation and impact<br />

assessment we conducted in 2008. We now work in 31 counties with<br />

52 partner organizations on programs linked by the themes of<br />

partnership, professional development, and advocacy. Highlights of<br />

the last fiscal year include:<br />

• We launched the program “Giving Hope for Global Literacy,” in advance<br />

of International Literacy Day. On our Global Literacy Matters blog, we<br />

featured one story per day from our partner countries to raise awareness<br />

for our ongoing Women in Literacy initiative.<br />

“Perhaps the biggest outcome<br />

of this important meeting was<br />

a commitment to produce<br />

well-targeted plans for adult<br />

literacy and basic education<br />

programs that would be<br />

backed by legislation,” reflects<br />

Harvey. “<strong>ProLiteracy</strong> pushed<br />

for $10 billion in new funding<br />

by 2015 for adult literacy<br />

programs worldwide.”<br />

• <strong>ProLiteracy</strong> President and CEO David Harvey and Lynn Curtis, international programs consultant,<br />

joined representatives from more than 1,000 non-governmental organizations and delegations<br />

from 42 countries worldwide in Belem, Brazil, for the International Civil Society Forum (ICSF) and<br />

UNESCO’s Sixth International Conference on Adult Education (CONFINTEA).<br />

• Supported by Citi Foundation, <strong>ProLiteracy</strong> and its El Salvadoran partner FINCA launched a<br />

literacy and microfinance pilot project. The project will enable participants within FINCA’s<br />

network of more than 700 village banks to expand small businesses and work together to<br />

solve local community problems.<br />

• In Mumbai, International Programs staff, in partnership with Bhujan Hitay Trust Pune (BHTP),<br />

trained 40 parents on how to interact with their children in an educational context. BHTP’s Potali<br />

Project teaches parents to read first so they can then teach their children, thereby strengthening<br />

the parent-child relationship and improving education.<br />

• Shortly after the devastating earthquake in Haiti, <strong>ProLiteracy</strong> established the Haiti Earthquake<br />

Emergency Fund to collect donations and items of necessity for partner organizations<br />

Gwoupman Tet Ansanm Peyizan Fayet (GTAPF), Fonkoze, AKV, and Hospital Albert Sweitzer<br />

(HAS).<br />

• In May <strong>2010</strong>, David Harvey was invited by the European Policy Centre and the United States<br />

Mission to the EU to give remarks at the joint conference in Brussels on “Faces of Afghanistan:<br />

Beyond the Headlines.”<br />

• As a result of David Harvey’s remarks in Brussels, <strong>ProLiteracy</strong> was invited to take part in the “Role<br />

of Women in Global Security” conference held in Copenhagen in October <strong>2010</strong>. The conference<br />

was co-sponsored by the U.S. Embassy in Denmark and the Danish Ministry of Foreign Affairs.<br />

Haoua Diatta, founder and president of Micro-Credit in Africa (MICA), represented <strong>ProLiteracy</strong>.<br />

8 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


PROLITERACY HELPS<br />

LEARNERS WRITE LOVE LETTERS IN COLOMBIA<br />

Pueblorico means “plentiful town.” This small town about three hours from Medellín, Colombia,<br />

derives its name from its lucrative mines and the coffee crop that flourishes in the high mountain<br />

location. Many residents of Pueblorico work on the coffee farms but because employment is<br />

dictated by the harvest, work is usually only steady from October to January.<br />

<strong>ProLiteracy</strong> has been supporting literacy and microenterprise projects in Pueblorico for more<br />

than 10 years. International Programs Coordinator Alesha Anderson conducted a site visit to<br />

Pueblorico in January, attending a literacy class with 18 participants of all ages—middle-aged<br />

and elderly men and women, young boys and girls and teenagers.<br />

“Many of the learners expressed their gratitude for the literacy classes and shared how their<br />

improved literacy skills are benefiting their families,” Anderson said. “Two couples even attend<br />

class together every night for three hours. This is particularly significant because, in some rural<br />

communities in Colombia, the traditional belief is that women don’t need to receive an education.”<br />

“My wife and I are learning together,” said one adult learner, Leonelio. “We are both in fifth<br />

grade and hope to finish our primary education. My favorite topic to learn about is math. I love<br />

numbers!”<br />

Another adult learner, Paolo, laughed and said, “Now that my wife and I are learning to read and<br />

write, we can write each other love notes.” Paolo continued, “I work all day in the coffee fields and<br />

sometimes I come home and I’m so tired. But I always push myself to attend class at night. It’s very<br />

important for my wife and me to learn together. We help each other.”<br />

Literacy classes in Pueblorico are reaching marginalized people who have had very little<br />

opportunity for education due to lack of resources or life circumstances. Getting an education<br />

is bringing pride back to individuals and their families. Literacy is giving people a place to come<br />

together and enjoy learning new things.<br />

PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong> 9


NEW AND CONTINUED FUNDING SOURCES<br />

<strong>ProLiteracy</strong> has been fortunate to retain many traditional supporters. Thinking beyond<br />

traditional funding sources and fundraising strategies has helped us to engage new<br />

supporters, in particular some federal departments. The recent recession pointed out the<br />

need for us to establish new relationships. Supporters in the <strong>2009</strong>-10 fiscal year included:<br />

• The Office of Citizenship within the U.S. Citizenship and Immigration Services (USCIS), which<br />

began a new relationship with <strong>ProLiteracy</strong> through a National Capacity Building Grant to<br />

support the design and implementation of citizenship preparation education programs in<br />

two of <strong>ProLiteracy</strong>’s member organizations, Literacy Volunteers of Atlanta and Nashville Adult<br />

Literacy Council.<br />

• The Department of Homeland Security and the Federal Emergency Management Agency,<br />

which awarded <strong>ProLiteracy</strong> an Assistance to Firefighters Grant Program Fire Safety and<br />

Prevention Grant to fund two complementary fire prevention and safety projects.<br />

• The Dollar General Literacy Foundation, which selected <strong>ProLiteracy</strong> and the<br />

National Center for Family Literacy to develop a new online directory of adult<br />

literacy and adult education programs. The National Literacy Directory contains<br />

more than 8,000 service providers across the United States and was designed<br />

to help individuals find local literacy programs and GED testing centers in<br />

their areas. An important component of this directory is a 24/7 toll-free phone<br />

referral system in English and Spanish. The National Literacy Directory’s phone<br />

referral system is a strong complement to the Ad Council’s three-year ad<br />

campaign designed to encourage adults to take the important steps toward<br />

obtaining a GED certificate.<br />

• The Literacy Coalition of Onondaga County, which worked with <strong>ProLiteracy</strong> to initiate a<br />

collaboration among all local literacy providers in Central New York and to begin creating<br />

training around cultural responsiveness for local community groups. Support was provided<br />

by the U.S. Department of Education.<br />

10 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>


INTEGRATING TECHNOLOGY<br />

<strong>ProLiteracy</strong> continually encourages members to use technology to reach more<br />

learners. During the fiscal year, we also incorporated advances in technology to<br />

offer relevant, timely services to our members:<br />

• We offered free professional development webinars, including one on<br />

advocacy and another focused on English-as-a-second-language instruction.<br />

All webinars filled up quickly, evidence that <strong>ProLiteracy</strong> members and the adult<br />

literacy field have a solid interest in these offerings.<br />

• New Readers Press launched an online-only subscription option for News for<br />

You, in addition to the print option. For the first time, all of the stories that<br />

appear in News for You became available online with audio, accessible<br />

anywhere in the world. Within the first few weeks of its launch, subscriptions<br />

came in from countries such as Turkey and Italy.<br />

• New Readers Press offered product demos and hosted product-related<br />

webinars in an effort to reach and engage new audiences and ensure that<br />

customers could conveniently learn about and experience new and relevant<br />

materials.<br />

THROUGH ADULT LITERACY, CONNECTICUT VOLUNTEER EXTENDS FAMILY<br />

Margaret (Peggy) Salsbury<br />

of Connecticut, busy juggling<br />

the needs and wants of three<br />

children under the age of five,<br />

found it a challenge to find<br />

time to volunteer—but then<br />

she saw a want ad in the local<br />

newspaper for tutors at the<br />

public library.<br />

Salsbury would strap her<br />

four-month-old son, Steven,<br />

in a carrier and include him in<br />

the Saturday tutoring sessions<br />

with Literacy Volunteers of<br />

Waterbury.<br />

“I was matched with<br />

an English-as-a-secondlanguage<br />

student, Brunilda<br />

Espinal, who is from the<br />

Peggy Salsbury (right) with her daughter Katherine, son Steven,<br />

and adult literacy student Brunilda Espinal at the Literacy Volunteers<br />

of Waterbury’s holiday party.<br />

Dominican Republic,” says<br />

Salsbury. “Brunilda’s daughter<br />

started college and became<br />

a citizen, so Brunilda decided<br />

it was time for her to learn<br />

English and become a citizen<br />

as well. We’ve been working<br />

together for a year and<br />

now are really part of each<br />

other’s families. We<br />

exchange Christmas gifts;<br />

we’ve been to BBQs at each<br />

other’s houses.”<br />

Salsbury has high hopes<br />

for her student and for her<br />

own continued involvement<br />

in adult literacy tutoring.<br />

“Brunilda’s goal is citizenship,<br />

and I want to do all I can to<br />

get her there. She is a high<br />

beginner so it may take<br />

some time. But I’m not going<br />

anywhere. I love tutoring and<br />

I want to see where it goes,”<br />

Salsbury says.<br />

PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong> 11


FINANCIAL <strong>REPORT</strong><br />

Thank you to all our individual donors as well as our foundation, corporate, and institutional<br />

partners. Your invaluable support makes our work possible!<br />

REVENUE <strong>2009</strong>-10<br />

$357,253 Other $2,565,902 Foundations<br />

and Corporations<br />

$150,915 Membership<br />

$5,992,213<br />

Publications<br />

$814,086<br />

Contributions<br />

EXPENSES <strong>2009</strong>-10<br />

$859,112 Development<br />

and Communications<br />

$3,092,477 Program Services<br />

and Strategic Initiatives<br />

$976,667<br />

Administrative Services<br />

$163,902<br />

Public Education/<br />

Advocacy<br />

$4,958,623 Publishing<br />

12 PROLITERACY <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2009</strong>-<strong>2010</strong>

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