IPTV Video Solutions Product Sheets - Innovative Systems

Multiple Video Solutions on One Platform
Innovative Systems is now offering a proven, reliable platform for delivery
of IPTV video features for your IPTV network. The APMAX is a purpose
built, redundant, carrier grade system offering enhanced voice and IPTV
services from the same hardware platform.
IPTV Middleware
- Whole Home DVR
- Customer Control of DVR via Web Portal
Extensive Live Testing Lab
With an in-house Central Office and 150 streams of live video from a
regional headend, Innovative Systems IPTV services can be rigorously
tested. The product is also deployed in our employees homes thus
receiving the ultimate test, our families.
Committed to the Independent Telco Market
Innovative Systems serves this market with three distinct product
lines: APMAX Voice, APMAX IPTV Video Services, and eLation
OSS/BSS solutions. There are over 1200 systems from the Innovative
Systems product lines deployed in North America.
Industry Best Administrative Tools and a Great User
Experience
From a logical and functional administrative UI to the simple and
intuitive on screen display, Innovative Systems provides systems that
are easy to use.
- DVR & Channel Control Using
Smartphones and Tablets
- Local Weather App
- VOD and Pay Per View
- Virtual Remote for Customer Care
- What’s Hot App
- Subscriber Adjustable EPG Display
- Integrated Caller ID Screen Pop
- APMAX Voice Message Waiting Indicator
- Listen to Voicemail on TV with APMAX
Unified Messaging
- Bandwidth Management
- And More!
Video Monitor
- Monitors IPTV Streams from the headend
to detect video and audio issues
- Real Time Customer Support Monitor App
& Technical Interface
- Works with all IPTV Middleware Vendors
Video Streaming
- Program Scheduling
- Video Library Stored in the APMAX
- Stream Videos to your IPTV Channels
- Works with all IPTV Middleware Vendors
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Innovative Systems reserves the right to change specifications without notice

"After reviewing vendors in the space, Integra selected
Innovative Systems Middleware product for its commitment
to the Telco market and providers like Integra."
Mary Korthour, VP/GM Integra Telecom, Prior Lake MN
“We have worked with two other middleware vendors and have
decided that Innovative’s approach to middleware is going to
better meet our customer’s needs moving forward.”
Phil Wirt, Woodhull Telephone Company, Woodhull IL
"By having more control over the STB software, Innovative’s Middleware
solution makes it easier on us as service providers and less service
disruptions for our customers.We have also not seen box freeze-ups
requiring reboots which is something that really wears on a customer.”
Tommy Swaringen, Operations Manager, Cap Rock Telephone Coop, Spur TX
“Customers enjoy having a program guide they are familiar
with and the middleware from Innovative makes changing
channels significantly faster.”
Rich Trinkle, IT Network Manager, Heart of Iowa Communications,
Union IA
“Being built from the hardware side forward was the main reason we
chose the APMAX Middleware solution.The majority of the middleware
vendors, while being visually appealing, lacked a lot of stability on the
back-end, the more things that we can administer from our central office
the better it is for us.”
Rob Petruk, Gosfield North Communications CEO, Cottam ON, Canada
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Integrated Subscriber Management Tools Improve
Support Efficiency
With the Innovative Systems IPTV Middleware solution no extra
hardware or software is needed to quickly address customer
service questions. Account management and diagnostic screens
allow for quick provisioning and deployment of services with
minimal training time.
Most subscribers have multiple set top boxes in the home and
the subscriber management system can automatically “ping”
the subscriber’s STBs to quickly identify a STB that isn’t able
to respond to the ping.
Easy Report Creation
A drag and drop feature in the APMAX UI
allows administrators flexibility in creating
custom reports. The search parameters can
be saved for future use.
Virtual Remote
The majority of video issues your customers have involve the remote
control. With the Virtual Remote, your support team can take control
of a customer’s remote and walk them through the program guide or
help them change their settings, thus eliminating the need for a costly
service call.
Bandwidth Diagnostic Tester
Through the subscriber STB, your installation
techs can use the bandwidth diagnostic tester to
ensure an installed system is able to work at the
desired bandwidth for a given location.
Channel Stats
Use this tool to determine peak times and days
that your customers are viewing channels
watched and not watched. Statistics are
exportable to spreadsheets and graphs.
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Innovative Systems reserves the right to change specifications without notice

Industry Leading Features
Innovative Systems IPTV Middleware
gives the user features they don’t want
to live without.
DVR Web Control
From the office, on the road or anyplace
there is an internet connection,
subscribers can manage their DVR.
Subscribers can also control APMAX
Voice Services from the same portal.
Subscribers can record, delete and reschedule programs online from
a password protected Web Portal.
Whole Home DVR
Standard STBs in the home can take
advantage of the record and play
functionality of the home’s DVR STB.
Weather App
Current weather conditions and
forecasts as well as radar snapshot
are one button away.
Pay Per View
With proper promotion, PPV can be
the differentiator in making your
video service a profitable one.
Give your subscribers local or regional weather conditions, forecasts and
radar to enhance their user guide experience
What's Hot App
The What’s Hot App gives users real
time information about what others in
their area are watching. Users can view
Top Five most watched TV Programs,
Recorded Programs and Series in their
service area.
The end user can easily
tune to one of the “What’s
Hot” programs or set a
recording right from the
What’s Hot app.
The “What’s Hot” channels
are also indicated in the
Guide with blue “popularity
indicators” next to the channel.
Innovative Systems reserves the right to change specifications without notice
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Customers Can Resize the Program Guide
The Innovative Systems IPTV Middleware solution
allows subscriber control of the number of rows,
columns and text size that will display on their
televisions. This feature is a true differentiator that
allows for guide sizing to accomodate different size
TV screens and for those who have trouble reading
small text.
Now Playing Feature
If a subscriber wants to get a quick snapshot
of what’s happening on their IPTV service all
they have to do is press OK on the remote.
A popup will display on the screen showing
the channel that’s on live TV, the channel they
are watching and the channel(s) that their
DVR is recording.
System Messaging
Send operator messages to all STB’s or a group
based on STB model, service area, trial group, IP
address, FIPS, package and GPS region. Let your
customers know about outages, channel lineup
changes and for marketing new features
Smartphone and Tablet
DVR and Channel Control
iOS and Android devices can
have program search, remote
control and DVR Web Control
for their video.
Use the ManageMyTVs App and turn your iPad into
a remote control, manage your recordings, and view
guide data remotely.
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Innovative Systems reserves the right to change specifications without notice

VOD (Video On Demand)
Movies at you finger tips with the touch of one
button with the same parental controls detailed
on page 8. VOD uses the same billing file as
Pay Per View.
Games
Games Solitaire, Spider Solitaire, Minesweeper,
Memory and Sudoku available through your STB
for a complete User Experience.
Blended Telephony Features
Innovative Systems IPTV Middleware
Solution offers end users “true blended
service” with the integration of Caller ID
Screenpop, Voice Message Waiting
Indicator, Recent Callers List, and
Voicemail playback as well as Voice
to Text on the TV.
(Requires APMAX Unified Messaging
and Voice to Text Option)
Easy Guide Search
Allows users to click on a program in the Guide
and hit the Search (Yellow) button to see a listing
of future availability of the same show. You can
even go back in time in the Guide to search for a
program you just missed. The Title Search feature
allows users to search for programming based on
key words in titles. If a subscriber sees a program
in the guide or from a search that they want to
record, the One Time, Series and Reminder
options will cover all the scenarios.
Innovative Systems reserves the right to change specifications without notice
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Parental Controls
Take control of your children’s viewing times and
what they are allowed to watch with Innovative’s
feature-rich Parental Controls. Users can set
restricted viewing times by “Time of Day” and
“Day of Week”. They can also set Programming
Limits based on Motion Picture ratings or TV
ratings. If there is an attempt to tune to a channel
during a restricted time or with a rating at or
above the rating limit, a PIN must be entered.
Users can also restrict display of program titles
at or above the rating limit in the guide.
DVR Folder Management
Management of DVR recordings has never been
easier and can be done from one screen with
the whole family having their own folders for
recorded programs. This feature is now even
more valuable with Whole Home DVR.
Slow Motion
Slow Motion Customers can now put into
slow motion that great sports play or see
if the ref made the right call.
Whole Home Bandwidth Management
Innovative Systems’ Intelligent Whole Home
Bandwidth Management makes IPTV
manageable on twisted pair. It is great for
homes with multiple TVs but limited bandwidth.
Whole Home Bandwidth Management
intelligently supports DVR recordings
without exceeding available bandwidth. This
provides customers with easy-to-manage
bandwidth allocation.
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Innovative Systems reserves the right to change specifications without notice

Streaming Videos on your IPTV
Channels is an easy process.
Stream Video to your IPTV Channels
The APMAX can deliver video streams efficiently
with a user friendly interface that allows you to
load Transport Stream (TS) files and stream
them to specific channels.
Use Your Existing APMAX
The APMAX, can deliver Video Streaming to your
IPTV channels regardless of your other video
providers.
- Select Videos and Add them to the APMAX Video Library
- Choose Video Library selections for specific channels
- Add Channels to the APMAX Video Streaming
How it Works
TS videos can be uploaded to the APMAX Video
Library and then single or multiple video files
can be assigned to a specific IPTV video channel.
These videos can be scheduled to play at a
specific time on their designated channel. With
Innovative Systems IPTV Middleware solution,
the video title and description will appear in the
Program Guide.
Application Examples: Help videos from
Innovative Systems for your Voice and Video
services, Governmental Meetings, Local Sports,
Local Events, Service Provider Promotions,
Service Provider Board Meetings, Community
Access Content.
Innovative Systems reserves the right to change specifications without notice
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Use the APMAX to Monitor Your IPTV Video Streams
An inexpensive, easy to deploy solution for monitoring your IPTV video
channels in real time. With a technical interface and a CSR/Support facing
dashboard, this solution keeps you aware of the quality of your video
service. The ability to immediately respond to customers who call in video
outages and to accelerate corrective actions is crucial considering the
competitive nature of the video business. Innovative Systems Middleware
customers can easily import their channel lineups into the Video Monitor.
This solution will work with any IPTV Middleware vendor.
How it Works
Specific parameters that effect the quality of your video streams can be
selected by your technical group and if a video stream falls below any of
these parameters an alarm will display in both the technical and
CSR/Support interfaces.
CSR Interface
The Video Monitor provides snapshot
info to the CSRs to assist with
customer issues. This interface will
give your front line staff important
information:
Historical Technical Data Search
The likelihood of short intermittent video issues can be problematic
and the APMAX Video Monitor gives you the ability to create exportable
channel reports with a couple of mouse clicks.
- Computer Tray Warning Icon
- Channel History Snapshot
- Quick Look-up feature
- Read Only Interface
- Graphic Display of Alarm Segments
- 24 hour Data Reference
- Channel Group Import Option for
Innovative Systems Middleware
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Innovative Systems reserves the right to change specifications without notice

Meeting ISO 9001:2008
Certification Standards
Description
Specifications
Innovative Systems is certified for
meeting the ISO 9001:2008 standards
of quality management.
Innovative Systems is meeting their
established quality objectives and a
recent customer satisfaction survey
indicates that they have improved their
already excellent satisfaction ratings.
ISO 9001 provides a framework for
quality management throughout the
processes of producing and delivering
products and services for the customer.
More than half a million organizations
in over 149 countries are implementing
these standards.
Interfaces (per system)
IP
48 ports - IP - SIP, FTP, TFTP,
RTP, HTTP, HTTPS, XML,
SOAP...
TDM
416 DS-1 (384 DS-0s)
4Two DS-3 (1344 DS-0s)
4Four RS 232/449/V.35
4MF and DTMF
4SS7 (ISUP, TCAP, AIN)
Physical Size (height x width x depthh 1.75”H x 17”W x 14.25”D
Weight
10.5 lbs
Mounting
Brackets available for
mounting in 19”,23” and
26” racks
Environmental
Operating Temperature Range 65 to 110F (18C to 43C)
Relative Humidity
10-90%, non-condensing
Power Requirement
Per Unit
Voltage
-42 to -56 VDC
Current
1.2A typical, 2.0A Max Startup
Recommended External Fuse 3.0A
Front Panel
LEDs/Indicators
Green
Power
Amber
Minor (alarm)
Amber
Major (alarm)
Red
Connections
Power and Alarm
Serial Ports
Ethernet
DS-3
DS-1
8 Position Terminal Block
Ground, -48V, critical, major,
minor
Two 25-Pin Female D-sub
Connectors.
(RS232/RS449/V.35 capable)
Five RJ-45 Connectors
10/100/1000 One RJ-45
Connector 10/100
Two BNC Connectors
(one Tx and one Rx Providing
one DS-3)
One 37-Pin Female Connector
Providing Eight DS-1s
Innovative Systems reserves the right to change specifications without notice
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Innovative Systems • 1000 Innovative Dr. • Mitchell, SD 57301
605-995-6120 • sales@innovsys.com • www.innovsys.com