Mediation Leaflet - Festival Housing

WHY SHOULD I GO TO MEDIATION? I WANT
MY DAY IN COURT!
The court rules now say that going to court should
be a last resort. Parties in dispute should look to find
alternative ways of resolving their dispute, such as
mediation. If you unreasonably refuse to mediate
then - even if you win at court - a Judge can refuse
to award you costs and could make you pay the
other side’s costs. The Government and the Courts
know that Mediators -
• Saves time
• Saves money
• Saves stress
• Saves your reputation
• Saves important relations
WHAT HAVE YOU GOT TO LOSE?
• “You can understand what’s going on.”
• “I liked the informality - someone who
could talk straight with me.”
• “I have spent the last three years worrying
about this and you have given me
back my life.”
• “ Thank you for listening to me - not
talking at me.”
• “Thank you Talk Mediation for being such
a great team.”
HOW MUCH WILL IT COST ME?
It’s always going to cost you less than going to court.
It’s always going to cost you less than the dispute
dragging on. Both parties to a dispute usually pay
one half of Talk Mediation’s fees. Fees are usually
calculated on the value of the claim and always
agreed with each party before the mediation starts.
We’re ready to quote - and we’re always cost effective.
Visit our Website for more info &
frequently asked questions.
Web: www.talkmediation.co.uk
there’s a better way . . . . .
Visit our website for more information and
frequently asked questions:
Web: www.talkmediation.co.uk
Talk to us without obligation:
Tel: 01432 267832
Email: enquiries@talkmediation.co.uk
The Mews,
19 – 21 King Street,
Hereford
HR4 9BX
talk
mediation

WHAT’S YOUR PROBLEM?
• That car they sold me . . .
• My builders . . .
• My staff can’t work together . . .
• They’ve moved my boundary fence . . .
• The company’s not going the right way . . .
• My operation went wrong . . .
• My marriage . . .
• Those neighbours . . .
• I suffered this injury . . .
• They owe me money . . .
• My family have fallen out over the will . . .
• My business oartners don’t understand . . .
WHAT ARE YOU GOING TO DO ABOUT IT?
• What do you want?
-Compensation? An apology?
-Acknowledgement? Recognition?
-Reconciliation? Avoid bad publicity?
-Problem sorted quickly and effectively?
• Are you going to end up in court?
• Do you really want to be in court?
• Can you afford to be in court?
• Will going to court sort your problem out
quickly & cost effectively?
there’s a better way . . . . . . . . . . .
WHY NOT TRY MEDIATION?
• It’s quicker.
• It’s cheaper.
• It’s confidential
• You stay in control.
• You decide how to solve your problem.
Talk Mediation have a panel of experienced mediators
across the U.K. We can help you find a solution without
going to court. Even if court proceedings have been
started we can help.
Talk Mediation offer mediators with all kinds of
experience. We have mediators with legal backgrounds,
surveyors, accountants, management
consultants, academic professionals, business people
who have been involved at director level in companies
both large and small.
Talk Mediation is accredited as a mediator provider
by the Government’s Civil Mediation Council. We
are members of the National Mediation Helpline. An
experienced and professional service guaranteed.
WHAT DOES A MEDIATOR DO?
The Mediator acts as a ‘go between.’ They are neutral
and independent mediators that listen to each side
of the story in confidence. They are in the unique position
of seeing the bigger picture behind the dispute.
Mediators can therefore help the parties move from
entrenched positions towards a mutually acceptable
solution. Judges have to decide who is right and
wrong according to the law, and then impose a
legal judgement upon the parties. Mediators help
those involved in a dispute towards a compromise,
with which all are satisfied - because with the skilled
help of the mediator, the compromise was invented,
discussed and agreed between the parties themselves.
HOW DOES MEDIATION WORK?
• One or both of the parties contact us.
• We nominate suitable mediators and the
parties chose one.
• A date is set up for the mediation on neutral
territory
• The mediator contacts the parties to chat to
them before the meeting
• The Mediator asks the parties to provide
relevant documents for the meeting
• At the meeting the parties give a brief
summary of their position.
• The mediator then sees each party separately
to find out:
What each party really about the argument
What the real issues are;
What areas of potential agreement there might be;
What areas of dispute might remain;
What each party actually wants from the meeting.
and remember . . . . . .
• The mediator keeps everything he is told
confidential - unless told otherwise, unless
you want them to.
• The mediator acts as a go between,
helping the parties find their real interests,
and previously unseen common ground.
• Any party can walk away anytime.
• Whether agreement is reached or not
everything said at the mediation remains
private and can’t be repeated in court.
• When the parties reach an agreement and
want it to be binding the mediator can help
write an agreement.