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Fall 2010 - Northern Virginia Technology Council

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which attendees learned from experts from Booz Allen Hamilton,<br />

Discovery Communications and the Department of State<br />

about how to set their organization and its employees up for<br />

success through a solid and comprehensive social media policy.<br />

This interactive forum also informed attendees about government<br />

initiatives to develop and use social media.<br />

Understanding how NVTC members currently use social<br />

media tools helps the SMC determine how best to benefit<br />

the membership. So, earlier this year the SMC issued a survey<br />

designed to identify current social media use by NVTC<br />

members. “Of those surveyed, 80 percent currently employ<br />

social media tools in their communications programs and<br />

blogs were not used as frequently as expected,” said SMC<br />

Vice-Chair David Farmer, vice president at Environics Communications.<br />

“Seventy-five percent expected to increase social<br />

media use this year and only 18 percent measure results.”<br />

Such findings, and those in future surveys, can help tailor<br />

programs the committee develops.<br />

The current focus of the committee is helping members<br />

create momentum to leverage social media with the customer<br />

care side of their businesses — the intersection between customer<br />

care and social media. On November 8, during D.C.<br />

Week, the SMC will host an event that will focus on the interaction<br />

between customer care and social media. During<br />

the event, Comcast will discuss the success of their Comcast<br />

Cares initiative in social media, and more companies will<br />

soon be added to this discussion.<br />

SMC event sponsorships are available and are another<br />

good way to gain exposure for your company with a targeted<br />

social media audience, and also to actively participate in the<br />

committee’s events.<br />

Social media is not for everyone. You have to do your homework<br />

and research to find out if there are relevant conversations<br />

that you can participate in. First step – join the committee to<br />

get your questions answered. Committee meetings are held the<br />

third Tuesday of each month, 7:30 – 9:30 a.m. at Welz & Weisel<br />

Communications’ convenient Fairfax, Va., location.<br />

“You don’t need to travel to D.C. for your social media networking<br />

and educational needs,” said Manning. “Join our expert<br />

community right here in <strong>Northern</strong> <strong>Virginia</strong>.” nvtc<br />

For updates on the Social Media Committee’s future meetings<br />

and events, contact nvtC Director of Member Relations and<br />

Committees Ann Corcoran at acorcoran@nvtc.org to be added<br />

to the mailing list, or follow @NVTCSMC on twitter and use the<br />

#NVTCSMC hashtag, and visit the blog at nvtcsmc.com.<br />

MARYMOUNT<br />

UNIVERSITY<br />

Health Care IT Programs<br />

<br />

<br />

<br />

Health Information Management<br />

<br />

Health Information <strong>Technology</strong><br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

These programs are offered exclusively at<br />

Marymount’s Reston Center.<br />

Information Session<br />

<br />

<br />

<br />

<br />

GREAT EDUCATION<br />

CONVENIENT LOCATION<br />

www.marymount.edu/reston<br />

<strong>Fall</strong> 2011 www.nvtc.org THE VOICE OF TECHNOLOGY 13

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