iPhone Premium Insurance - O2 Ireland

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(g) (h) (i) (j) Theft from unattended road vehicles unless such theft is from a locked boot or a closed glove compartment. Loss of use or any consequential loss arising from loss, destruction or damage of the mobile phone. Any payment in respect of handset/car kit incompatibility or the installation or fitting of such equipment Any mobile phone that is unable to be registered with Telefónica Ireland Ltd. or is not approved for use with the Telefónica Ireland Ltd. Network. 2. The Insurer shall not be liable in respect of the first €65 of each and every claim under the policy. Telefónica Insurance S.A, trading as Telefonica Insurance is authorised by Commisariat Aux Assurances in Luxembourg and regulated by the Central Bank of Ireland for conduct of business rules.
INTERPRETATION CONDITIONS APPLYING TO THE COVER Any word or expression to which a specific meaning has been attached in any part of the policy shall bear such meaning wherever it may appear in the Master Policy document held by the Insurer and The Administrator and in the certificate of insurance issued to the Insured. PRECAUTIONS BY THE INSURED The Insured shall take all reasonable precautions for the safety of the property hereby Insured. CANCELLATION The Insurer may cancel the cover at any time by sending fourteen days notice by registered post to the Insured at the Insured’s last known address. CLAIMS 1. On the discovery of loss, destruction or damage which may give rise to a claim the Insured shall; Give immediate notice to Telefónica Ireland Ltd. Customer Care, Telephone Number 1909 and complete fully the claim form provided by them and supply any additional details that may reasonably be required to substantiate the claim. Return the completed claim form to The Administrator within 30 days of loss, destruction or damage. 2. On discovery of loss which may give rise to a claim the Insured shall also advise the Gardai within 24 hours of becoming aware of the loss. 3. The Insurer will indemnify the Insured in respect of a maximum of 2 claims during any 12 months period. This restriction does not apply Sections (c) fraudulent calls and (d) phone accessories referred to under “The Cover Provided”. 4. The Insurer reserves the right in its sole discretion not to indemnify the Insured against total loss or destruction if the mobile phone is unlocked from Telefónica Ireland Ltd. mobile network FRAUDULENT CLAIMS If any claim is in any respect fraudulent or if fraudulent means or devices are used by the Insured or any person acting on the Insured’s behalf to obtain any benefit under the policy or if the loss, destruction or damage is caused by the wilful act or with the connivance of the Insured all benefit under this policy shall be forfeited. ALTERATIONS TO ANNUAL PREMIUM AND TERMS AND CONDITIONS The Insurer reserves the right to alter the premium payable and the terms and conditions applicable to the policy. In such event the Insured will receive written notification of such amendments to the premium payable and the terms and conditions applicable to the policy. COMPLAINTS PROCEDURE At TELEFONICA INSURANCE, we care about our customers and believe in building long-term relationships by providing quality products combined with a high standard of service. If it should happen that you have cause for complaint, either in relation to your policy or any aspect regarding the standard of our service, please see the steps outlined below. As you deal with us directly, you should contact the Customer Services Co-ordinator, PO. Box 7118, Dublin 2. Telephone 1890 797 000 or in the email complaints@telefonicainsurance.ie If the complaint is not resolved to your satisfaction, you should write to the Chief Executive Officer at the aforementioned address, or alternatively you may wish to contact: Telefónica Insurance S.A, trading as Telefonica Insurance is authorised by Commisariat Aux Assurances in Luxembourg and regulated by the Central Bank of Ireland for conduct of business rules.
Page 1: 12.99 iPhone Premium Cover Insured
Page 5 and 6: As per Certificate. Dear Customer,
Page 7: Explanatory Note: All references ma

iPhone Premium Insurance - O2 Ireland

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