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January/February 2004 - Ontario College of Pharmacists

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EDITOR’S<br />

MESSAGE<br />

Della Croteau, R.Ph., B.S.P., M.C.Ed.<br />

Deputy Registrar/Director <strong>of</strong> Programs<br />

This first edition <strong>of</strong> Pharmacy<br />

Connection for <strong>2004</strong> contains<br />

new documentation guidelines<br />

to assist pharmacists in keeping records<br />

and promoting continuing care for their<br />

patients. <strong>Pharmacists</strong> have traditionally<br />

been very good record keepers when<br />

dispensing prescriptions, but as we<br />

move forward to more cognitive services<br />

it is becoming more and more<br />

These guidelines are timely as the<br />

<strong>College</strong>’s president has recently formed<br />

a task force to determine ways to optimize<br />

the pharmacist’s role. If<br />

pharmacists are to provide more cognitive<br />

services, and receive recognition<br />

and reimbursement for those services,<br />

documentation is imperative. Even<br />

now, continuity <strong>of</strong> care is being greatly<br />

enhanced when pharmacists document<br />

their interactions with patients,<br />

physicians and other health care<br />

providers.<br />

Documentation will make issues<br />

clear for the next pharmacist accessing<br />

the patient’s pr<strong>of</strong>ile or even for the<br />

same pharmacist if he/she is trying to<br />

recall interactions which occurred<br />

weeks or months ago.<br />

Regular documenting will be a<br />

challenge for many pharmacists as we<br />

are all used to giving advice to one<br />

patient, then quickly moving on to help<br />

the next. Discuss documentation with<br />

your colleagues and find ways or new<br />

structures that will help you remember<br />

... as we move forward to more cognitive services, it is becoming<br />

more and more important for pharmacists to document dialogue<br />

and other information.<br />

and information around symptoms and<br />

diagnosis that will help our practices<br />

become that much more effective. But<br />

access to more information will in turn<br />

necessitate that we better document<br />

key information, our recommendations<br />

for improving outcomes, the actions<br />

that we take, and the outcomes <strong>of</strong> the<br />

therapy.<br />

The Standards <strong>of</strong> Practice Working<br />

Group is releasing these guidelines<br />

knowing that pharmacists will need<br />

time to become comfortable with<br />

regular practice <strong>of</strong> documenting interactions<br />

and recommendations. The<br />

Working Group trusts that these documentation<br />

guidelines will be embedded<br />

into the Standards <strong>of</strong> Practice — as an<br />

integral standard for all pharmacists.<br />

Upcoming District<br />

Meetings<br />

You will also see on page 16 that<br />

Council is planning cross-province<br />

district meetings starting in March and<br />

running until June. I hope to have the<br />

opportunity to meet many <strong>of</strong> you and to<br />

discuss the current topics affecting our<br />

pr<strong>of</strong>ession.<br />

I wish you the best for <strong>2004</strong>.<br />

important for pharmacists to document<br />

dialogue and other information.<br />

The Standards <strong>of</strong> Practice Working<br />

Group mentioned documentation<br />

several times in the current Standards <strong>of</strong><br />

Practice. In response to queries from<br />

pharmacists about what and how to<br />

document, the Working Group has<br />

developed these guidelines to assist you.<br />

and easily document the key information<br />

necessary to continuity <strong>of</strong> care that<br />

you exchange with your patients.<br />

The task force is considering the<br />

role <strong>of</strong> the pharmacist in monitoring<br />

drug therapy and collaborating with<br />

physicians and other health care<br />

providers. If this happens, we will have<br />

a new level <strong>of</strong> access to patient records<br />

4<br />

Pharmacy Connection <strong>January</strong> • <strong>February</strong> <strong>2004</strong>

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