July â¢ August 2003 - Ontario College of Pharmacists

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PRESIDENT’S MESSAGE Dave Malian President Ireceive many calls from members across the province asking about the College’s programs and services, the decisions that our Council makes, and most frequently, offering advice about how the College should be run. Most of these calls are positive in nature; however some are more negative and critical of the College’s actions. This is especially true when a member calls in response to reports of a pharmacist who has been the subject of a public complaint or a disciplinary hearing and decision. I welcome such dialogue as I believe it’s vital for our members to express their concerns on issues they see as directly affecting patient care and pharmacy practice in Ontario. The College is always receptive to new ideas and suggestions because it is our members who collectively determine how pharmacy practice is regulated and what programs and services will be needed to uphold the highest possible standards for our profession. Yet how can this best be accomplished? And how can we ensure that the public is well protected and that members who come before the complaints or discipline process are given the appropriate resolution and/or decisions that will encourage self improvement and deter future misdeeds through our legislated regulatory role? Complaints and Discipline Philosophy The College recently held an informal session of the Executive, Complaints and Discipline committees to discuss these very important questions and to re-examine how we handle complaints and discipline to better meet the needs of today’s pharmacist while continuing to protect the public. The session went extremely well and it generated many new ideas that I believe will better serve both the public and our members. Overall, the group believes that the College’s approach to complaints and discipline must become more remedial than punitive to better protect the public. I encourage you to continue to express your views on this very important subject with your elected pharmacist Council member. Patient Praise I also periodically receive calls or letters from patients commending their pharmacist and highlighting the important role that their pharmacist plays in the management of their diseases. Recently, I got such a letter from a patient praising pharmacists at the White Cross Dispensary in Ottawa. The patient wrote, “Aside from their professionalism, their warmth and compassion makes dealing with them an oasis in the relative desert of health care in Ontario of late. They demonstrate that the corner-store pharmacist is still available and caring.” It’s my pleasure to receive letters of this kind because it’s an example of the type of pharmacist that practices in Ontario. I also know that letters of this sort could come from patients from any one of the 2768 Ontario pharmacies — as we all endeavour to put our patients’ health and well being first. I congratulate both the pharmacists of White Cross Dispensary and all pharmacists in Ontario who practice our profession with the highest standards of pharmaceutical care. The College’s role is to continue to license pharmacists who are knowledgeable, well trained and caring health care professionals who can service the needs of all Ontarians. I am confident that the College’s mandate to regulate pharmacy in the best interests of the public is well served. 4 Pharmacy Connection July • August 2003
Come out and vote in Districts 2, 6, 12 and 15 As well, the following districts had acclamations: 3: Oluremi Ojo, Toronto 9: Larry Boggio, Port Colborne 16: Albert Chaiet, Toronto An election ballot will be sent to the home addresses of all Part A and B pharmacists in districts 2, 6, 12 and 15. All ballots must be received at the College by August 6, 2003 Pharmacy Connection July • August 2003 5
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Page 7 and 8: COUNCIL this goal by helping the Fa
Page 9 and 10: NOTICE Don’t Forget….. The next
Page 11 and 12: COVER STORY Greg Ujiye, B.Sc.Phm. M
Page 13 and 14: COVER STORY Information Office of C
Page 15 and 16: CLASS A PRECURSORS INDIVIDUAL EXEMP
Page 17 and 18: Q&A • Ensure that all relevant do
Page 19 and 20: FEATURE currently 15 weeks versus 1
Page 21 and 22: Q&A Q A& Q A Stephanie Edwards, B.S
Page 23 and 24: HEALTH CANADA Advisories & Notices
Page 25 and 26: COLUMN which include routine, re-in
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Page 29 and 30: COMPLAINTS Reasons The Complaints C
Page 31 and 32: REPORT Recommendation #9 to the Gov
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Page 35 and 36: DISCIPLINE DISCIPLINE Order 1. A re
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Page 39 and 40: COLUMN scription Renewals/Changes C
Page 41 and 42: B U L L E T I N B O A R D Class 7T3
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July â¢ August 2003 - Ontario College of Pharmacists