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Make a Difference - Ideas for including disabled people in ... - Ofcom

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17<br />

Improv<strong>in</strong>g accessibility<br />

Includ<strong>in</strong>g <strong>disabled</strong> <strong>people</strong> as contributors, viewers and listeners means ensur<strong>in</strong>g<br />

that <strong>disabled</strong> <strong>people</strong> can take part; this may or may not mean mak<strong>in</strong>g adjustments.<br />

Here are some ideas <strong>for</strong> mak<strong>in</strong>g your output more accessible:<br />

• Improve and/or <strong>in</strong>crease subtitl<strong>in</strong>g and sign<strong>in</strong>g <strong>for</strong> deaf <strong>people</strong>;<br />

• Expand knowledge about various adjustments eg <strong>in</strong>duction loops, m<strong>in</strong>icom/text<br />

phone, alternative computer keyboards, etc and how these can help you employ<br />

and support more <strong>disabled</strong> <strong>people</strong>;<br />

• Ensure that access to programme support (eg factsheets, websites etc) does not<br />

exclude <strong>disabled</strong> <strong>people</strong> by offer<strong>in</strong>g a range of <strong>for</strong>mats (eg electronic versions,<br />

Braille, audiotape etc);<br />

• Where telephone numbers and addresses or details of goods and services are<br />

shown on-screen, they should be spoken as well;<br />

• Ensure your website is accessible, by check<strong>in</strong>g with www.w3c.org/WAI<br />

The results of a BBC commissioned research report on accessible web design<br />

and delivery are available to download at<br />

www.bbc.co.uk/commission<strong>in</strong>g/bbci/websites.shtml<br />

Also check out the Employers Forum on Disability publication,<br />

‘Customer Action File 4, Accessible Website Design’<br />

Case study: Audio description<br />

The Film Council is work<strong>in</strong>g with the film <strong>in</strong>dustry on a project to improve<br />

facilities <strong>for</strong> <strong>disabled</strong> c<strong>in</strong>ema goers. The project <strong>in</strong>volves selected c<strong>in</strong>emas<br />

across the UK <strong>in</strong>stall<strong>in</strong>g caption<strong>in</strong>g and audio-description equipment.<br />

Take It On, ITV<br />

BSkyB’s digital satellite customers can choose to hear audio described<br />

programmes. The BSkyB website lists these programmes. See<br />

www.sky.com/disability <strong>for</strong> all their access services.

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