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VG2020 - Omron

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30<br />

[Special Feature 2] Interview with the Heads of Business Segments<br />

in lifestyle-related diseases, such as high blood pressure<br />

and diabetes.<br />

In light of this trend, our growth strategy focuses<br />

on broadening sales coverage. At present, we supply<br />

products to 260,000 large chainstore and drugstore<br />

outlets around the world. Our aim is to increase this<br />

number to 400,000 by the year ending March 2021.<br />

Most of the increase will come from emerging markets.<br />

In China, our products are currently sold in 20,000<br />

stores, and we plan to elevate this to 30,000 stores by<br />

next year. In India too, we will raise the number of<br />

stores handling our products to 10,000 in the current<br />

fiscal year by increasing distributors from a handful to<br />

more than 30.<br />

One initiative to widen coverage is to restrict the<br />

number of categories controlled from Japan to four:<br />

blood pressure monitors, blood glucose monitors, thermometers,<br />

and nebulizers. Meanwhile, we are<br />

implementing a policy that transforms area sales companies<br />

into business companies responsible for<br />

planning in their respective areas. This is because some<br />

areas have major health needs for specific conditions.<br />

One example is chronic obstructive pulmonary disease<br />

(COPD), which is connected to asthma and high smoking<br />

rates. We are considering accelerating the shift from<br />

sales companies to business companies so that in areas<br />

where this disease is prevalent, we can broaden coverage<br />

by getting local companies to engage in planning<br />

and be responsible for selling all of their stock.<br />

Store in Bangalore, India<br />

——— What product strategies have you devised<br />

for emerging markets?<br />

Miyata (HCB): We will seek to deliver products with<br />

cost and quality that surpass local value standards.<br />

Bringing Japanese standards to emerging markets<br />

won’t work. We will target these markets by offering<br />

inexpensive models with simple functions. To capture<br />

the top market share in emerging economies, of<br />

course, we must manufacture products at the lowest<br />

cost in the world. For example, in China, not Japan,<br />

we are developing a ventilator that meets local demand<br />

through an alliance with a local manufacturer.<br />

However, this does not apply to mainstay products.<br />

For these, collaboration with the <strong>Omron</strong> Group’ s horizontal<br />

(head office) divisions in conjunction with the<br />

Global Process Innovation Headquarters will become<br />

increasingly important.<br />

Top Runner of Team <strong>Omron</strong> to Raise<br />

the Profile of the <strong>Omron</strong> Brand<br />

HCB<br />

Current position: Executive Officer<br />

CEO & President, <strong>Omron</strong> Healthcare Co., Ltd.<br />

Date of Birth: July 24, 1960 (age 51)<br />

Words to live by: Innovation as a way of life<br />

KIICHIRO<br />

MIYATA<br />

——— What are HCB’s brand strategies?<br />

Miyata (HCB): In the case of consumer products, the<br />

most effective method is to secure shelf space in retail<br />

outlets and capture a sizable market with a full product<br />

lineup first, and then invest in a broad strategy. You<br />

can’t afford to be too quick or too slow off the mark. In<br />

India, we are approaching the stage in which we should<br />

invest in a brand strategy. First we will enhance recognition<br />

of <strong>Omron</strong> as a medical equipment and healthcare<br />

product manufacturer, then enhance brand recognition<br />

amongst medical practitioners. Then we will roll<br />

out a mass-marketing brand strategy.<br />

More than anything else, the healthcare business<br />

has the important mission of leading Team <strong>Omron</strong>’s<br />

campaign of raising the <strong>Omron</strong> brand profile among<br />

consumers. Under “Value Generation 2020,” we will<br />

strive to spread the <strong>Omron</strong> brand as widely as possible<br />

on a global scale while collaborating closely with<br />

the head office.

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