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HMO Guide for Seniors - Office of the Patient Advocate - State of ...

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31<br />

Questions & Answers<br />

I have a disability. Will a<br />

Medicare <strong>HMO</strong> accept me?<br />

Yes. Medicare <strong>HMO</strong>s must<br />

accept you. And <strong>the</strong>y can’t<br />

charge seniors with disabilities<br />

more than o<strong>the</strong>r seniors.<br />

I have a rare condition.<br />

There’s a new treatment<br />

that might help, but my<br />

<strong>HMO</strong> won’t pay <strong>for</strong> it.<br />

What can I do?<br />

Discuss <strong>the</strong> new treatment<br />

with your doctor. You can<br />

appeal your <strong>HMO</strong>’s<br />

decision. See page 58.<br />

Where can I learn more<br />

about my rights as a<br />

disabled person?<br />

Call Disability Rights<br />

Cali<strong>for</strong>nia or read “Through<br />

<strong>the</strong> Maze” at www.dralegal.<br />

org/publications.<br />

things you can do<br />

When You Make an Appointment<br />

Let your provider know ahead <strong>of</strong> time if you will<br />

need certain services or equipment, such as help<br />

getting onto an exam table, extra time <strong>for</strong> an<br />

appointment, a sign language interpreter, or an<br />

accessible bathroom. For Health Worksheets on<br />

“Communication Assistance” and “Physical Access,”<br />

visit www.opa.ca.gov.<br />

For More Services<br />

To find local services, call Senior In<strong>for</strong>mation Line.<br />

To find services <strong>for</strong> people with disabilities, call<br />

your local Independent Living Center. To find it,<br />

visit www.cfilc.org.<br />

where to find help<br />

1-800-Medicare<br />

In<strong>for</strong>mation on Medicare<br />

1-800-633-4227 www.medicare.gov<br />

CA Foundation <strong>for</strong> Independent Living Centers<br />

Resources <strong>for</strong> people with disabilities<br />

www.cfilc.org<br />

Disability Rights <strong>Advocate</strong>s<br />

Find “Through <strong>the</strong> Maze,” a guide to <strong>the</strong> health care<br />

rights <strong>of</strong> people with disabilities<br />

www.dralegal.org/publications<br />

Disability Rights Cali<strong>for</strong>nia<br />

Advocacy <strong>for</strong> <strong>the</strong> rights <strong>of</strong> people with disabilities<br />

1-800-390-7032 www.pai-ca.org<br />

Senior In<strong>for</strong>mation Line<br />

Find local support services <strong>for</strong> seniors<br />

1-800-510-2020 www.aging.ca.gov

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