partners - albania programs

PARTNERS - ALBANIA PROGRAMS
In September 2005, the group of 25 NPOs from Iraq received a package of more
advanced techniques, which develop the skills of civil society leaders in designing and
implementation of a potential conflict resolution process. This program increased the
awareness of participants towards peaceful achievement of consensus on community
concerns and equipped them with participation techniques. The representatives of Iraq
NPOs drafted concrete action-plans for projects that aim to resolve specific issues in their
communities.
Another intensive training program was offered also to the representatives of the Partners-
Jordan network of trainers. Thus, in February 2006, Partners-Albania together with
Partners-Poland organized in Jordan a training program on “Conflict Management”.
V. BUSINESS ON THE FOCUS OF PARTNERS -
ALBANIA
Development of a powerful & dynamic private sector in Albania, in the recent years,
has brought to light the need for qualification of managers and employees of profit
companies.
Private companies on their own are continuously highlighting the need for qualification
of their staff, as well as their willingness to buy services that enhance the quality of their
employee performance.
Based on this situation, Partners – Albania aims to intervene in the private sector through
offering of qualitative training and technical assistance services, and process facilitation
which are part of its mission and expertise. In this framework, Partners – Albania staff
have prepared a specific training package for the business sector. This package includes:
• Customer Care and Sales;
• Business Communication Skills;
• Conflict Management;
• Team Work;
• Organizational Change;
• Performance Monitoring and Assessment;
• Leadership;
• Decision making and problem solving.
This training and technical assistance program is led by demand and responds to the needs
identified by the companies to increase their chances for success. Program content and
methodology is based on both international and national experience.
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