2012 PHFA Annual Report - Pennsylvania Housing Finance Agency

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Housing finance agencies were an experiment that would ultimately prove
successful — started four decades ago by states around the country to
help expand affordable rental and home-purchase options. These states,
including Pennsylvania, recognized that their housing programs could provide
a powerful economic stimulus that would create family-sustaining jobs. More
importantly, they understood that quality, affordable housing was needed
to create vibrant communities and help people reach their full potential.
The Pennsylvania Housing Finance Agency (PHFA) would prove to be a leader
among states in these efforts.
During its 40-year history, PHFA has never wavered from its core
values of treating people with respect and delivering friendly, caring
customer service. Yet, the years reveal a public corporation that
is ever changing and willing to test novel ideas with the potential
to streamline operations and expand the availability of affordable
housing for the state’s residents. PHFA remains a state agency firmly
grounded in its housing mission and faithfully adhering to its public
service tradition, but always pioneering new and better approaches
to its housing programs.
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