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annual report 08-09 - Public Interest Advocacy Centre

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ENERGY AND WATER<br />

The Energy + Water Consumers’ <strong>Advocacy</strong> Program (EWCAP)<br />

celebrated its tenth year representing the interests of residential<br />

energy and water consumers. The two EWCAP policy officers<br />

worked to identify systemic problems with energy and water<br />

service provision, develop and promote policies to benefit<br />

low-income and other disadvantaged households, to consider<br />

the impact of sustainability policies and programs, and to<br />

build partnerships with consumers, government, industry, and<br />

community organisations.<br />

Climate change mitigation<br />

Recognising the relationship between climate change mitigation<br />

and the price of energy, PIAC prepared submissions and met with<br />

Members of the Energy and Water Consumers’ <strong>Advocacy</strong> Program<br />

(EWCAP) … PIAC held the biennial EWCAP conference.<br />

NSW and Federal parliamentarians, departmental staff and energy<br />

retailers to advocate for government- and industry-sponsored<br />

energy- and water-efficiency initiatives. Both the Commonwealth<br />

and NSW Governments have committed to assist disadvantaged<br />

consumers to reduce their energy consumption and bills.<br />

PIAC also organised and held the biennial EWCAP conference,<br />

which focussed on the impact of the Carbon Pollution Reduction<br />

Scheme and other carbon mitigation policies on low-income<br />

earners and other residential energy consumers. Over 70 delegates<br />

met to hear about and discuss the intersection between climate<br />

change policies and energy consumers.<br />

Disconnections<br />

PIAC worked with retailers, community organisations and social<br />

research firm, Urbis, to survey households to obtain a better<br />

understanding of the demography and experience of utility<br />

disconnections. The project uncovered a considerable increase<br />

in the proportion of working families to have experienced<br />

disconnection due to a lack of capacity to pay their utility bills.<br />

The study also revealed that many consumers experiencing<br />

hardship were not offered appropriate support in the period prior<br />

to disconnection. PIAC and other consumer advocates have since<br />

employed this research to highlight inadequacies in the existing<br />

consumer protection framework in consultations with the NSW<br />

Government and energy regulators.<br />

Electricity privatisation<br />

In spite of consumer, union and community opposition, the NSW<br />

Government maintained its commitment to sell and lease NSW<br />

electricity assets including the retail arms of EnergyAustralia,<br />

Integral Energy and Country Energy. EWCAP expressed concern<br />

about the impact of privatisation on the level of competition in<br />

the retail electricity market and advocated for enhanced consumer<br />

37<br />

PUBLIC INTEREST ADVOCACY CENTRE • ANNUAL REPORT 20<strong>08</strong>-20<strong>09</strong>

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