annual report 08-09 - Public Interest Advocacy Centre
annual report 08-09 - Public Interest Advocacy Centre
annual report 08-09 - Public Interest Advocacy Centre
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ENERGY AND WATER<br />
The Energy + Water Consumers’ <strong>Advocacy</strong> Program (EWCAP)<br />
celebrated its tenth year representing the interests of residential<br />
energy and water consumers. The two EWCAP policy officers<br />
worked to identify systemic problems with energy and water<br />
service provision, develop and promote policies to benefit<br />
low-income and other disadvantaged households, to consider<br />
the impact of sustainability policies and programs, and to<br />
build partnerships with consumers, government, industry, and<br />
community organisations.<br />
Climate change mitigation<br />
Recognising the relationship between climate change mitigation<br />
and the price of energy, PIAC prepared submissions and met with<br />
Members of the Energy and Water Consumers’ <strong>Advocacy</strong> Program<br />
(EWCAP) … PIAC held the biennial EWCAP conference.<br />
NSW and Federal parliamentarians, departmental staff and energy<br />
retailers to advocate for government- and industry-sponsored<br />
energy- and water-efficiency initiatives. Both the Commonwealth<br />
and NSW Governments have committed to assist disadvantaged<br />
consumers to reduce their energy consumption and bills.<br />
PIAC also organised and held the biennial EWCAP conference,<br />
which focussed on the impact of the Carbon Pollution Reduction<br />
Scheme and other carbon mitigation policies on low-income<br />
earners and other residential energy consumers. Over 70 delegates<br />
met to hear about and discuss the intersection between climate<br />
change policies and energy consumers.<br />
Disconnections<br />
PIAC worked with retailers, community organisations and social<br />
research firm, Urbis, to survey households to obtain a better<br />
understanding of the demography and experience of utility<br />
disconnections. The project uncovered a considerable increase<br />
in the proportion of working families to have experienced<br />
disconnection due to a lack of capacity to pay their utility bills.<br />
The study also revealed that many consumers experiencing<br />
hardship were not offered appropriate support in the period prior<br />
to disconnection. PIAC and other consumer advocates have since<br />
employed this research to highlight inadequacies in the existing<br />
consumer protection framework in consultations with the NSW<br />
Government and energy regulators.<br />
Electricity privatisation<br />
In spite of consumer, union and community opposition, the NSW<br />
Government maintained its commitment to sell and lease NSW<br />
electricity assets including the retail arms of EnergyAustralia,<br />
Integral Energy and Country Energy. EWCAP expressed concern<br />
about the impact of privatisation on the level of competition in<br />
the retail electricity market and advocated for enhanced consumer<br />
37<br />
PUBLIC INTEREST ADVOCACY CENTRE • ANNUAL REPORT 20<strong>08</strong>-20<strong>09</strong>