In the pipeline - Pirtek UK

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Welcome... Welcome to the latest edition of In the Pipeline in which we are celebrating the 20th anniversary of the formation of Pirtek UK. It is, perhaps, ironic that we should be celebrating the 20th anniversary of opening our doors at a time when a global economic downturn is threatening to close those of many other companies. But we have long prided ourselves upon the development of innovative new products and services and an ongoing investment in our most important resource; our people. Centre featured on the same page. Together, this combination of investment and innovation has allowed us to create, build and maintain excellent working relationships with customers across a multitude of industry sectors and applications. I trust you will enjoy this latest issue of In the Pipeline and look forward to keeping you posted on the developments and innovations we’ll be making in our third decade of operation. Contents In the Pink at Flamingo Land 3 Silver for Pirtek Stoke 4 Training – a New Level 4 Two Decades at the Top 5 The End of Re-Ending 9 Tackling the Plant Thieves 10 In the frontline 11 The success of this policy is illustrated by Craig Harrison’s superb silver medal at the recent British Franchise Association’s Franchisee of the Year award (see page 4). It is further highlighted in the opening of our new Training Best Regards, Kelvin Roberts Chairman, Pirtek Europe Published by Pirtek (UK) Limited 35 Acton Park Estate, The Vale, Acton, London W3 7QE Tel 020 8749 8444 Fax 020 8749 8333 E-mail info@pirtek.co.uk Designed and printed by rhc visual strategy www.rhc.uk.com PT041_RAIL_HP One nationwide service supporting another. With over 90 Centres in the UK and Ireland supported by 400 mobile service workshops, you’re never more than a call or click away from a reliable mobile hose replacement service. That’s the Pirtek promise. Call UK 0800 38 24 38 ROI 1800 74 78 35 www.pirtek-europe.com
In the pipeline 3 Flamingo Land is the largest privately owned theme park in the country, with more than a million people passing through its turnstiles each year In the Pink at Flamingo Land Mention the word hydraulics and most people will immediately conjure a mental image of industry; some may think of construction, others a factory, but very few would think of a theme park. And yet at Flamingo Land in Malton, North Yorkshire, they are so reliant upon hydraulics in their various rides that they have been a loyal Pirtek Scarborough customer for more than six years. The original park was founded in 1961 by a local business man Pentland Hick. But in 1977, the zoo and holiday village was purchased by Robert Gibb, who converted it once more, this time into the theme park it is today. Comprising well over 100 attractions including some 50+ rides, Flamingo Land is the largest privately owned theme park in the country, with more than a million people passing through its turnstiles each year. The rides are working throughout the year which in turn means we have plenty of happy customers Clearly, with such a large number of customers, safety on the rides is paramount and it is a testament to the faith Flamingo Land has in Pirtek Scarborough that a good deal of the important safety checks have been entrusted to its team of Mobile Sales and Service Technicians. “We have used Pirtek Scarborough for over six years now. Obviously, we have our own engineering crew for the day to day maintenance work but we have involved Pirtek more and more because of the services they can offer,” explains the park’s engineering manager Matt Gilbert. “We rely on them for the safety checks and initial installation work. They also do a lot of preventative maintenance work that ensures the rides are working throughout the year which in turn means we have plenty of happy customers.” Matt is keen to point out that Pirtek’s involvement extends well beyond replacing the occasional leaky hose. “Pirtek Scarborough does all the end of season checks. We use them not only for the hydraulic work, but to maintain the pneumatic systems as well,” he continues. “We also use Pirtek to service and maintain the hydraulic motors and to source parts which we simply can’t get hold of. Pirtek Scarborough does a superb all-round job. But the best part is, if we have a problem with a ride, we know they will drop everything and put it right as soon as humanly possible.” Quarter 4 2008
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Page 5 and 6: Pirtek Pirtek Pirtek 5 Two Decades
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Page 9 and 10: In the pipeline 9 The End of Re-End
Page 11 and 12: In the frontline 11 VIP day out at
Page 13 and 14: In the pipeline Pirtek hits the BTC

In the pipeline - Pirtek UK

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