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Volume 20 / No. 1 / January-February 2010 - Plant Operations ...

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WORK MANAGEMENT<br />

Welcome Amy!<br />

by Cindy Schaedig<br />

Please join me in welcoming Amy Marquardt<br />

to the Work Management Department.<br />

Amy has joined <strong>Plant</strong> <strong>Operations</strong> as Work<br />

Management’s Estimate Coordinator.<br />

Amy’s background includes working with<br />

various construction companies in the<br />

capacity of Estimator, Project Manager and<br />

Project Engineer. She has a Bachelor of<br />

Science Civil Engineering.<br />

Continuous Improvement – The Estimating Process<br />

by Amy Marquardt<br />

The revised Estimating Process was presented at the Management Forum on Tuesday, December 8, <strong>20</strong>09<br />

by Cindy Schaedig and Amy Marquardt from Work Management. The slide presentation highlighted the<br />

following external and internal improvements to the estimating process.<br />

Internal Improvements<br />

• Standardized estimating process<br />

• Standardized documentation<br />

• Track estimates by estimate type (Budget, Fixed Price or Time and Material)<br />

• Accurate and timely billing = REVENUE<br />

Customer Improvements<br />

• Customers receive estimates in a standardized format<br />

• They are able to access current estimate information in FMS<br />

• Enables consistent communications with <strong>Plant</strong> <strong>Operations</strong><br />

• Accurate and timely billing<br />

To ensure that everyone has access to the revised process and forms, an Estimating section has been<br />

added to the Supervisors Toolbox. (http://www.plant.bf.umich.edu/workcontrol/toolbox.php)<br />

The Estimating section includes:<br />

1. Estimating Process Flow Chart<br />

2. Estimate Types/Turnaround Times<br />

3. Estimate Spreadsheet<br />

4. Instructions for adding related documents<br />

5. Instructions for changing a phase status<br />

6. Sample Customer Reply Form<br />

Any questions regarding this revised procedure can be directed to Amy Marquardt at (734) 764-5735<br />

or amywm@umich.edu<br />

8

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