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ADVERTORIAL<br />
P R O J E C T I O N L I G H T S & S TA G I N G N E W S<br />
NEWS<br />
The Reinvention of PR Lighting<br />
Bold New Restructuring Leads To New Approaches, Advanced Products<br />
Steve Tulk<br />
Providing the leading edge of LED and Plasma<br />
technology. Creating products featuring<br />
maximum light output in smaller and<br />
more efficient bodies. Having all professionallevel<br />
products <strong>com</strong>e standard with RDM. Wireless<br />
DMX. Streaming ACN. Expansion into the<br />
architectural market.<br />
It’s all part of embarking on an aggressive<br />
development to expand PR’s current horizons<br />
and add new ones.<br />
So if you think you know PR Lighting,<br />
you need a new introduction, because while<br />
they’ve always enjoyed an enviable level of<br />
worldwide success, they realized that they<br />
could be more. And admirably, the management<br />
team did not back down at the challenges<br />
any organization faces when implementing<br />
serious changes.<br />
“We knew we needed to adapt quicker to<br />
the fast-paced changing market, and so we<br />
made fundamental changes to ensure we attain<br />
that goal, ” says Ernie Armas, international<br />
sales director. “We felt that despite operating<br />
in the same manner for a few years and<br />
enjoying success, we needed to reassess our<br />
position in the market and develop new approaches.”<br />
He adds that while they’ve already<br />
produced more advanced products of better<br />
quality featuring the newest technology,<br />
they’ve still been successful at maintaining<br />
their price <strong>com</strong>petitiveness. “Our customers<br />
have voiced their appreciation and satisfaction<br />
with our new products, and we can’t wait<br />
until they see what else is <strong>com</strong>ing out.”<br />
The biggest change has a name, and it<br />
is Steve Tulk. While Tulk has been an integral<br />
part of PR’s R&D for the past nine years, he<br />
was not managing the department. “We felt<br />
we needed some new leadership in the management<br />
of our R&D department, and it was<br />
clear that Steve [Tulk] was the perfect man for<br />
the job! We promoted him to vice-president<br />
of R&D, and he brings not only his extensive<br />
technical knowledge but also his keen understanding<br />
of the Chinese culture and how to<br />
implement our goals into the western industry.”<br />
R&D, PR Style<br />
“The R&D process at PR has been greatly<br />
improved,” Tulk says. “Drastic changes have<br />
been made in our processes, and progress<br />
can be seen with everything that is <strong>com</strong>ing<br />
out of our warehouse.” First, he streamlined<br />
the process and pared down the staff, keeping<br />
only the very best. Then he added more<br />
talent and expanded the program from 20 to<br />
47 people. “This allows us to concentrate on<br />
a larger quantity of product and also focus<br />
on the details necessary to make the best<br />
quality product.”<br />
Although PR has always had an ISO-9000<br />
type of system in place, now it’s significantly<br />
refined. “In the past, R&D and Production Engineering<br />
have always worked separately. I<br />
have always thought R&D needed to maintain<br />
more influence over the product once<br />
it was in production. This is being addressed<br />
now and is part of an ongoing process improvement<br />
effort.”<br />
PR has spent the last year and a half restructuring<br />
the <strong>com</strong>pany to devise a <strong>com</strong>prehensive<br />
strategy that will take them to the<br />
next level. Tulk says that they will be more<br />
technology-driven and quality-minded than<br />
ever before. “We will shift our focus to offer<br />
something more than the <strong>com</strong>petition has<br />
to make our product more attractive to the<br />
lighting professional.”<br />
The creative and financial foundation<br />
that PR has achieved is beyond reproach —<br />
something few other <strong>com</strong>panies can say.<br />
“The professional can count on the fact<br />
that PR is a solid <strong>com</strong>pany with a solid past,”<br />
Tulk says. “It has been in business for 25<br />
years, is privately owned, and is self-funded<br />
with no bank debt. We are large enough to<br />
make bold moves, but are still small enough<br />
to have a personal interest in customer requirements<br />
and needs. I will personally take<br />
calls and e-mails any time of the day or night<br />
within reason to deal with any customer issues.”<br />
Tulk credits the management team for<br />
making a bold decision a few years ago to<br />
look inward and really scrutinize the <strong>com</strong>pany’s<br />
strengths and weaknesses, noting how<br />
the <strong>com</strong>mitment to continuous improvement<br />
has led to a stronger, more cohesive<br />
<strong>com</strong>pany.<br />
Armas earnestly admits another key part<br />
of this equation that is needed: public relations.<br />
“We have a real challenge in educating<br />
our customers about what sets PR far apart<br />
from other Chinese manufacturers. We’re<br />
fighting against the stereotype that massproduced,<br />
high quality products cannot be<br />
made here, and that is far from our reality.<br />
We’ve achieved unsurpassed, reliable products<br />
and backed it up with customer support<br />
that is beyond reproach.” Armas adds that<br />
they are glad they revisited the <strong>com</strong>pany’s<br />
longtime goals and plan to achieve new levels<br />
of success in providing lighting professionals<br />
with amazing products at great prices.<br />
“Our vision for the future is reasserted, and<br />
we have a renewed enthusiasm.<br />
“Going forward, our emphasis will be on<br />
designed-in quality so it is repeatable and<br />
reliable,” Tulk adds. “Proper product testing<br />
by industry professionals is very high on<br />
my list. Field serviceability is another strong<br />
point with me. We will break the mold on<br />
perceptions of products made in China and<br />
prove that PR can make the best professional<br />
lighting products in the world.”<br />
Q&A with Steve Tulk<br />
Steve Tulk might be one of the most influential<br />
people in the industry that you’ve never<br />
heard of. You’ve likely used technology or seen<br />
shows using technology which he had a hand<br />
in designing. If you haven’t, then there’s a good<br />
chance that you will. He was one of the first<br />
employees of the <strong>com</strong>pany that became High<br />
End Systems. For much of the 18 years he spent<br />
working at High End, he was the right hand<br />
man to the head of research and development,<br />
Richard Belliveau. Tulk designed much of the<br />
electronic circuitry in the <strong>com</strong>pany’s most successful<br />
products, including Laser Chorus, Color<br />
Pro, F-100 smoke generators, Intellabeam and<br />
more. He was also the main engineering focal<br />
point between R&D, Manufacturing and Customer<br />
Service. In 2000, he made a bold decision<br />
to leave the <strong>com</strong>pany and go to work for<br />
PR Lighting.<br />
Q Why did you decide to go to work for PR<br />
Lighting?<br />
A I had been asked to team up with some<br />
other people at High End to do an OEM “China<br />
Project” where we would source finished products<br />
and parts from China. After a trip or two<br />
there, I saw a huge potential for doing anything<br />
China-related. Eventually I met the PR people<br />
and was really quite impressed. Then one of<br />
them threw out a “Why don’t you <strong>com</strong>e work<br />
for us?” and I jumped at it.<br />
Q Can you give us a sense of how far the<br />
<strong>com</strong>pany has <strong>com</strong>e since you arrived?<br />
A When I joined PR in 2002, the <strong>com</strong>pany was<br />
already well-established as an OEM and also as<br />
a distributor and manufacturer selling into the<br />
Chinese market. They mostly made scanners<br />
and small disco products then. Every product<br />
they did, though, had a distinctive innovative<br />
twist to them. They wanted to break the Chinese<br />
mold and be the first Chinese <strong>com</strong>pany<br />
to launch their own brand of moving heads. In<br />
addition to me, they hired Paul Dodd, and we<br />
worked well as a team to show them the path<br />
to new, innovative products.<br />
Q How has the <strong>com</strong>pany changed since<br />
your early days?<br />
A There were roughly 200 people in the<br />
<strong>com</strong>pany when I joined them. When I first<br />
visited them in 2000, the operation consisted<br />
of three buildings. Within a year they<br />
built two more buildings to house a metal<br />
fabrication facility and a warehouse. By<br />
2002, they were in the process of securing<br />
some land to build a new factory. So at the<br />
end of 2006, we moved into this new factory,<br />
which is much bigger than the first<br />
one, and that’s where we are today. There is<br />
also room to build one larger factory building<br />
when it’s needed. Right now the staff is<br />
between 600 to 700 people but we hope will<br />
increase those numbers with our new plans.<br />
Q Are you working on more implementation<br />
of Remote Device Management<br />
(RDM) and other new protocols and technology?<br />
A Currently the entire XL range and XLED<br />
range of products have RDM. In fact, we have<br />
had RDM for several years. In the near future<br />
we’ll introduce Streaming ACN. On LEDs, we<br />
were among the first and are now poised to<br />
retake the lead. We now have a firm plan in<br />
place to produce a range of LED products<br />
that will equal or beat the <strong>com</strong>petition.<br />
Q Describe how the process of creating<br />
new products has changed.<br />
A In the past, the criteria for product design<br />
was driven more from asking ourselves<br />
what part of the market don’t we have that<br />
others do have, and it was easy to sell on<br />
those factors because of China’s price advantage.<br />
But you can’t just keep doing that —<br />
for one thing, it’s not interesting! [Laughs].<br />
So we restructured and devised a bold strategy<br />
to get to the next level. Looking ahead,<br />
we’ll be more technology-driven. We now<br />
question every stage, every procedure and<br />
ensure that we try different approaches —<br />
whatever it takes to make our products the<br />
best.<br />
PR Lighting LTD.<br />
1582 Xingye Avenue, Nancun, Panyu, Guangzhou, China 511442<br />
Tel.:+86 020 39952379 Fax.:+86 020 39952330 Email: info@pr-lighting.net<br />
www.pr-lighting.<strong>com</strong><br />
2011 MAY <strong>PLSN</strong><br />
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