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ADVERTORIAL<br />

P R O J E C T I O N L I G H T S & S TA G I N G N E W S<br />

NEWS<br />

The Reinvention of PR Lighting<br />

Bold New Restructuring Leads To New Approaches, Advanced Products<br />

Steve Tulk<br />

Providing the leading edge of LED and Plasma<br />

technology. Creating products featuring<br />

maximum light output in smaller and<br />

more efficient bodies. Having all professionallevel<br />

products <strong>com</strong>e standard with RDM. Wireless<br />

DMX. Streaming ACN. Expansion into the<br />

architectural market.<br />

It’s all part of embarking on an aggressive<br />

development to expand PR’s current horizons<br />

and add new ones.<br />

So if you think you know PR Lighting,<br />

you need a new introduction, because while<br />

they’ve always enjoyed an enviable level of<br />

worldwide success, they realized that they<br />

could be more. And admirably, the management<br />

team did not back down at the challenges<br />

any organization faces when implementing<br />

serious changes.<br />

“We knew we needed to adapt quicker to<br />

the fast-paced changing market, and so we<br />

made fundamental changes to ensure we attain<br />

that goal, ” says Ernie Armas, international<br />

sales director. “We felt that despite operating<br />

in the same manner for a few years and<br />

enjoying success, we needed to reassess our<br />

position in the market and develop new approaches.”<br />

He adds that while they’ve already<br />

produced more advanced products of better<br />

quality featuring the newest technology,<br />

they’ve still been successful at maintaining<br />

their price <strong>com</strong>petitiveness. “Our customers<br />

have voiced their appreciation and satisfaction<br />

with our new products, and we can’t wait<br />

until they see what else is <strong>com</strong>ing out.”<br />

The biggest change has a name, and it<br />

is Steve Tulk. While Tulk has been an integral<br />

part of PR’s R&D for the past nine years, he<br />

was not managing the department. “We felt<br />

we needed some new leadership in the management<br />

of our R&D department, and it was<br />

clear that Steve [Tulk] was the perfect man for<br />

the job! We promoted him to vice-president<br />

of R&D, and he brings not only his extensive<br />

technical knowledge but also his keen understanding<br />

of the Chinese culture and how to<br />

implement our goals into the western industry.”<br />

R&D, PR Style<br />

“The R&D process at PR has been greatly<br />

improved,” Tulk says. “Drastic changes have<br />

been made in our processes, and progress<br />

can be seen with everything that is <strong>com</strong>ing<br />

out of our warehouse.” First, he streamlined<br />

the process and pared down the staff, keeping<br />

only the very best. Then he added more<br />

talent and expanded the program from 20 to<br />

47 people. “This allows us to concentrate on<br />

a larger quantity of product and also focus<br />

on the details necessary to make the best<br />

quality product.”<br />

Although PR has always had an ISO-9000<br />

type of system in place, now it’s significantly<br />

refined. “In the past, R&D and Production Engineering<br />

have always worked separately. I<br />

have always thought R&D needed to maintain<br />

more influence over the product once<br />

it was in production. This is being addressed<br />

now and is part of an ongoing process improvement<br />

effort.”<br />

PR has spent the last year and a half restructuring<br />

the <strong>com</strong>pany to devise a <strong>com</strong>prehensive<br />

strategy that will take them to the<br />

next level. Tulk says that they will be more<br />

technology-driven and quality-minded than<br />

ever before. “We will shift our focus to offer<br />

something more than the <strong>com</strong>petition has<br />

to make our product more attractive to the<br />

lighting professional.”<br />

The creative and financial foundation<br />

that PR has achieved is beyond reproach —<br />

something few other <strong>com</strong>panies can say.<br />

“The professional can count on the fact<br />

that PR is a solid <strong>com</strong>pany with a solid past,”<br />

Tulk says. “It has been in business for 25<br />

years, is privately owned, and is self-funded<br />

with no bank debt. We are large enough to<br />

make bold moves, but are still small enough<br />

to have a personal interest in customer requirements<br />

and needs. I will personally take<br />

calls and e-mails any time of the day or night<br />

within reason to deal with any customer issues.”<br />

Tulk credits the management team for<br />

making a bold decision a few years ago to<br />

look inward and really scrutinize the <strong>com</strong>pany’s<br />

strengths and weaknesses, noting how<br />

the <strong>com</strong>mitment to continuous improvement<br />

has led to a stronger, more cohesive<br />

<strong>com</strong>pany.<br />

Armas earnestly admits another key part<br />

of this equation that is needed: public relations.<br />

“We have a real challenge in educating<br />

our customers about what sets PR far apart<br />

from other Chinese manufacturers. We’re<br />

fighting against the stereotype that massproduced,<br />

high quality products cannot be<br />

made here, and that is far from our reality.<br />

We’ve achieved unsurpassed, reliable products<br />

and backed it up with customer support<br />

that is beyond reproach.” Armas adds that<br />

they are glad they revisited the <strong>com</strong>pany’s<br />

longtime goals and plan to achieve new levels<br />

of success in providing lighting professionals<br />

with amazing products at great prices.<br />

“Our vision for the future is reasserted, and<br />

we have a renewed enthusiasm.<br />

“Going forward, our emphasis will be on<br />

designed-in quality so it is repeatable and<br />

reliable,” Tulk adds. “Proper product testing<br />

by industry professionals is very high on<br />

my list. Field serviceability is another strong<br />

point with me. We will break the mold on<br />

perceptions of products made in China and<br />

prove that PR can make the best professional<br />

lighting products in the world.”<br />

Q&A with Steve Tulk<br />

Steve Tulk might be one of the most influential<br />

people in the industry that you’ve never<br />

heard of. You’ve likely used technology or seen<br />

shows using technology which he had a hand<br />

in designing. If you haven’t, then there’s a good<br />

chance that you will. He was one of the first<br />

employees of the <strong>com</strong>pany that became High<br />

End Systems. For much of the 18 years he spent<br />

working at High End, he was the right hand<br />

man to the head of research and development,<br />

Richard Belliveau. Tulk designed much of the<br />

electronic circuitry in the <strong>com</strong>pany’s most successful<br />

products, including Laser Chorus, Color<br />

Pro, F-100 smoke generators, Intellabeam and<br />

more. He was also the main engineering focal<br />

point between R&D, Manufacturing and Customer<br />

Service. In 2000, he made a bold decision<br />

to leave the <strong>com</strong>pany and go to work for<br />

PR Lighting.<br />

Q Why did you decide to go to work for PR<br />

Lighting?<br />

A I had been asked to team up with some<br />

other people at High End to do an OEM “China<br />

Project” where we would source finished products<br />

and parts from China. After a trip or two<br />

there, I saw a huge potential for doing anything<br />

China-related. Eventually I met the PR people<br />

and was really quite impressed. Then one of<br />

them threw out a “Why don’t you <strong>com</strong>e work<br />

for us?” and I jumped at it.<br />

Q Can you give us a sense of how far the<br />

<strong>com</strong>pany has <strong>com</strong>e since you arrived?<br />

A When I joined PR in 2002, the <strong>com</strong>pany was<br />

already well-established as an OEM and also as<br />

a distributor and manufacturer selling into the<br />

Chinese market. They mostly made scanners<br />

and small disco products then. Every product<br />

they did, though, had a distinctive innovative<br />

twist to them. They wanted to break the Chinese<br />

mold and be the first Chinese <strong>com</strong>pany<br />

to launch their own brand of moving heads. In<br />

addition to me, they hired Paul Dodd, and we<br />

worked well as a team to show them the path<br />

to new, innovative products.<br />

Q How has the <strong>com</strong>pany changed since<br />

your early days?<br />

A There were roughly 200 people in the<br />

<strong>com</strong>pany when I joined them. When I first<br />

visited them in 2000, the operation consisted<br />

of three buildings. Within a year they<br />

built two more buildings to house a metal<br />

fabrication facility and a warehouse. By<br />

2002, they were in the process of securing<br />

some land to build a new factory. So at the<br />

end of 2006, we moved into this new factory,<br />

which is much bigger than the first<br />

one, and that’s where we are today. There is<br />

also room to build one larger factory building<br />

when it’s needed. Right now the staff is<br />

between 600 to 700 people but we hope will<br />

increase those numbers with our new plans.<br />

Q Are you working on more implementation<br />

of Remote Device Management<br />

(RDM) and other new protocols and technology?<br />

A Currently the entire XL range and XLED<br />

range of products have RDM. In fact, we have<br />

had RDM for several years. In the near future<br />

we’ll introduce Streaming ACN. On LEDs, we<br />

were among the first and are now poised to<br />

retake the lead. We now have a firm plan in<br />

place to produce a range of LED products<br />

that will equal or beat the <strong>com</strong>petition.<br />

Q Describe how the process of creating<br />

new products has changed.<br />

A In the past, the criteria for product design<br />

was driven more from asking ourselves<br />

what part of the market don’t we have that<br />

others do have, and it was easy to sell on<br />

those factors because of China’s price advantage.<br />

But you can’t just keep doing that —<br />

for one thing, it’s not interesting! [Laughs].<br />

So we restructured and devised a bold strategy<br />

to get to the next level. Looking ahead,<br />

we’ll be more technology-driven. We now<br />

question every stage, every procedure and<br />

ensure that we try different approaches —<br />

whatever it takes to make our products the<br />

best.<br />

PR Lighting LTD.<br />

1582 Xingye Avenue, Nancun, Panyu, Guangzhou, China 511442<br />

Tel.:+86 020 39952379 Fax.:+86 020 39952330 Email: info@pr-lighting.net<br />

www.pr-lighting.<strong>com</strong><br />

2011 MAY <strong>PLSN</strong><br />

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