2002 Qantas Annual Report

freight
QF
20
02
QANTAS FREIGHT is the specialised air freight division of Qantas and has been operating since the
inaugural Qantas scheduled service in November 1922.
Qantas Freight employs more than 700 people and offers a varied and flexible range of services
through three primary products – Cargo, Mail and Express Service – on all international sectors
of Qantas flights.
Domestic freight is marketed by Australian air Express (AaE), a 50 per cent joint venture company
with Australia Post. AaE is the largest domestic airline-haul company in Australia.
Qantas Freight carries letters and lettuces, parcels and pets, frozen seafood and prime breeding
stock. Special facilities include coolrooms and freezers for perishable goods, warmrooms for tropical
fish and other live animals and strongrooms and safes for valuables.
Early this year, Qantas Freight coordinated the movement of the Relics of St Therese of Lisieux
during a three-month tour of Australia. The Relics attracted huge crowds across the country and
the tour was described by the Catholic Church as the largest Catholic event in Australia since the
visit of the Pope.
During the year, significant investment was made in upgrading security at Qantas freight terminals
to ensure safer handling and more secure transport of all air freight.
Qantas Freight is part of the oneworld global route network of 135 countries and territories –
and growing. During this year, for example, Qantas joined forces with US-based freighter, Polar Air
Cargo, to provide customers with a full range of all-cargo services across the South Pacific.
Qantas Freight is an industry leader in e-commerce with 80 per cent of bookings now made on-line
and a range of services that provide fast and easy access to accurate information on worldwide
freight movements round the clock. Indeed, Qantas Freight was selected as a finalist in the 2002
Ericsson Innovation Awards for Follow Me Tracking, an internet-based tracking application which
informs customers of the status of their freight as it moves from origin to destination.
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