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32 Facts & Figures 2011
Service numbers
dB serVice nuMBer
Our service number + 49 (0) 1 80.5 99 66 33 gives you direct access to all of our telephone
services. The access includes information regarding general information,
booking of train tickets, finding train times, our customer dialogue and our frequent
traveler system (BahnCard).
Calls will be charged as follows: calls from the German fixed-line network cost 14 ct/
min. Charges from the German cell phone network cost 42 ct/min at most.
autoMatic train scheduLe inforMation
Free train schedule information is available 24 hours a day to callers using the German
fixed-line network on + 49 (0) 8 00.1 50 70 90. Information is provided by our voice
dialogue system.
Lost and found hotLine
Tel.: + 49 (0) 9 00.1 99 05 99 (note: charges are 59 ct per minute
for callers from the German fixed-line network; charges may vary
for calls from German cell phone networks)
E-mail: fundbuero.dbag@deutschebahn.com
Internet: www.fundservice.bahn.de
Financial calendar
JuLY 26, 2012
Interim Results Press Conference, Publication of the Interim Report January–June 2012
March 21, 2013
Annual Results Press Conference, Publication of 2012 Annual Report
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