vision SummER 2011 - Riverside

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<strong>vision</strong> summer <strong>2011</strong> page 6 Meet the staff Charlotte Kimber, Temporary Operations Administrator, based at the Middleton Office. What do you most enjoy about your job and why? I really enjoy the variety of my job. My colleagues have made me feel so welcome and every day is different. What is your biggest work-related achievement so far? This is a tough one. Haven’t been in this role long, so it would probably have to be when I previously set up my own graphic design business. What would be your one desert island item and why? A toilet roll. How could you live without that? What is your favourite book or film and why? Kevin and Perry Go Large! No matter how many times I watch it, it’s still hilarious and probably about as immature as me. Who would play you in a film about your life and why? Angelina Jolie, because I’m a daredevil and always push myself to the limits. News in brief According to the results of this year’s tenant survey, you are more satisfied than ever with the quality of our services. This year, 84% of you are satisfied with your overall services, compared with 62% in 2007. For more information about the survey results, see the tenant annual report to be delivered with your next Vision newsletter. A series of events in Middleton highlighted the single biggest cause of accidental death in older people. Age UK’s National Falls Awareness Week focused on simple interventions to reduce the risk of falls, such as having a health check and taking part in regular exercise. Best deals for energy supply Consider these options and you could save £100s on your bills. Switch energy supplier Over 10,000 people change energy suppliers or tariffs every week. Use a comparison site such as www.uswitch.com or call them on Tel: 0800 404 7908 and you could save over £200. Pay by monthly direct debit You could save up to £300 per year. Nearly one-third of energy tariffs offer a cheaper deal, if you pay by direct debit. You can save time and better manage your finances, as you will know how much you will be paying monthly. Direct debits are based on an estimate of your use. Make sure you take regular meter readings and check which tariff you are on. Take a regular meter reading Every time you receive a bill, take a meter reading. Don’t rely on your energy provider’s estimate. If they’re underbilling, you may have a large amount to pay at the end of the year. If they’re overbilling, then they are holding on to your money unfairly. If your direct debit looks significantly different, call up and request that it is checked. Visit: www.moneysavingexpert.com for more information. Switch to an internet tariff You can save over £200 a year and make the most of competitive prices, by switching to an internet tariff. You will receive your bills via email, and you can make changes to payment details at any time and input accurate meter readings. Grab £1,000s of grants There’s a range of grants for improving home heating and insulation. Visit: www.energysavingtrust.org.uk
© iStockphoto.com/Amanda Rhode Handy hints If you have CDs that are sticking, rub with lip balm and wipe off the excess with a soft cloth. The easiest way to open a vacuumsealed jar is to gently tap the top on its edge on any hard surface, such as a work top. The jar should open easily. To remove the smell of bleach from your hands and that slimy feeling, pour a little vinegar or lemon juice over your hands, then rinse. To remove crayon marks from a wall use a hairdryer to heat the crayon and it can be easily wiped off. Use bread or a dry cotton wool ball to pick up broken glass pieces. The shards should stick, even if you can’t see them. Remove stains on white shoes with nail varnish remover. If you have made your curry too hot don’t panic. Just add boiled potatoes and lemon juice to take the heat away and absorb the curry. When stacking tinned food, place the tins upside down. When you open them the contents will come out more easily. Stamping out anti-social behaviour page 7 Over recent months, there has been a significant reduction in your anti-social behaviour complaints, thanks to our partnership approach, working with local Neighbourhood Policing Teams. Over the last two years, we have issued 109 warnings to young people found to be causing a nuisance, and only 5% have gone on to cause further trouble. In extreme cases, we have been forced to take legal action, including five injunctions, two evictions, and one Anti-Social Behaviour Order. The two evictions relate to the same family. Grandmother Norma Deakin was evicted from her property on St Bees Walk in Langley. Mrs Deakin breached a former ruling not to allow her teenage grandsons – whose behaviour escalated from anti-social to serious criminal activities – to visit or stay at her home. This followed the eviction of Mrs Deakin’s daughter, Joanna Deakin, and her partner Ian Tibble, in January. The couple were evicted from their property in Gable Drive after failing to control the behaviour of their sons. This second eviction sends out a clear message that we will not allow anti-social behaviour to simply move from one property to another. Brainteaser Hidden in the grid are 10 summer sports, but can you find them all? tennis sailing show jumping golf surfing rafting athletics rowing hiking cycling S A I L I N G O Y X S G B H C A L D W F L A N A m G O L F K P T R I D T E V N W E L K C W F Z H R T Z P J M Q O T U O L V U W A S U R F I N G E P B H C G S M N E A D T G N I T F A R P R S M I C H K L Y C J O I D X C P V I A E Q T E N N I S u S N L C T R M O J G Y H J G N I L C Y C H A R
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vision SummER 2011 - Riverside

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