Todd J. Crocco, MD Professor & Chair Department of Emergency ...
Todd J. Crocco, MD Professor & Chair Department of Emergency ...
Todd J. Crocco, MD Professor & Chair Department of Emergency ...
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<strong>Todd</strong> J. <strong>Crocco</strong>, <strong>MD</strong><br />
<strong>Pr<strong>of</strong>essor</strong> & <strong>Chair</strong><br />
<strong>Department</strong> <strong>of</strong> <strong>Emergency</strong> Medicine<br />
West Virginia University
Objectives<br />
<br />
To understand the purpose <strong>of</strong> a team<br />
To explain the difference between team work and<br />
establishing an effective team<br />
To discuss the essential elements <strong>of</strong> team building
A Clear Distinction<br />
<br />
Team work is NOT team building<br />
Team work is….<br />
passing the ball<br />
divide and conquer<br />
sharing information<br />
playing nicely in the sandbox<br />
collaborating with the trauma team<br />
Team building is….<br />
positioning people to accomplish a specific goal
Questions<br />
<br />
Have you ever been on a team……<br />
that was a waste <strong>of</strong> time?<br />
that got nothing done?<br />
with an unclear purpose?<br />
that was an incredibly painful experience?<br />
when you really didn’t want to be there?
It Can Make You Dizzy<br />
<br />
Tips on Team Building
The Truth<br />
<br />
Building a team is difficult.<br />
How successful do you want the team to be??<br />
You must understand the people on the team.<br />
Can you manage their needs?
The Proverbial Bus
The Challenge<br />
<br />
How do you decide who belongs on the team?
The Goal<br />
<br />
Every team member does NOT need to be great.<br />
Collectively, the team needs to be great.<br />
Haden J. How to Build a Great Team with Imperfect People. Inc. 2012.
A Potential Formula<br />
<br />
What key attributes must you have on the team?<br />
Attitude?<br />
Leadership?<br />
Interpersonal skills?<br />
Specific knowledge?<br />
Haden J. How to Build a Great Team with Imperfect People. Inc. 2012.
A Potential Formula<br />
<br />
What key attributes can you NOT have on the team?<br />
Poor work ethic?<br />
Huge ego?<br />
Poor interpersonal skills?<br />
Bad attitude?<br />
Haden J. How to Build a Great Team with Imperfect People. Inc. 2012.
A Potential Formula<br />
<br />
Determine your attribute threshold.<br />
How many individuals possessing the most important<br />
attribute are needed to make the team work?<br />
Haden J. How to Build a Great Team with Imperfect People. Inc. 2012.
A Potential Formula<br />
<br />
Fill in the rest <strong>of</strong> the puzzle.<br />
Add people with complimentary skills<br />
Add at least one person with skills in facilitation<br />
Include a diversity <strong>of</strong> values and perspectives<br />
Consider team member availability<br />
Assign the role <strong>of</strong> leader<br />
Assign the role <strong>of</strong> communicator<br />
Haden J. How to Build a Great Team with Imperfect People. Inc. 2012.<br />
McNamara C. How to Build Highly Effective Teams.
What Do YOU Want?
Clear Expectations<br />
<br />
Why was the team created?<br />
What are the expected outcomes?<br />
Establish SMART goals<br />
Specific<br />
Measurable<br />
Achievable<br />
Relevant<br />
Time-bound<br />
How will the team be supported?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.<br />
McNamara C. How to Build Highly Effective Teams.
Context<br />
<br />
Why were they selected to be on the team?<br />
Is it clear how the team will help the organization?<br />
How will the team’s work fit into the bigger picture?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Commitment<br />
<br />
Do members want to participate on the team?<br />
Do members feel the mission is important?<br />
Is the service perceived as valuable?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Competence<br />
<br />
Are the appropriate people on the team?<br />
Does the team feel it is equipped to do the job?<br />
Does the team feel they have the resources and support<br />
to do the job?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Charter<br />
<br />
Has the team defined its timelines?<br />
Has the team defined the process for accomplishing<br />
the task?<br />
How will the outcome <strong>of</strong> the team be measured?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Control<br />
<br />
Is the team empowered to take ownership <strong>of</strong> the task?<br />
Does the team understand their boundaries?<br />
Have any limitations been defined for the team?<br />
Is the reporting structure/accountability understood<br />
by the team?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Collaboration<br />
<br />
Are the team members able to work together?<br />
Does everyone understand the roles <strong>of</strong> the various<br />
team members?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Communication<br />
<br />
Are the team members clear about the priority <strong>of</strong> their<br />
task?<br />
Do the team members communicate clearly with each<br />
other?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Creative Innovation<br />
<br />
Is creative thinking valued?<br />
Which is preferred: taking reasonable risks or<br />
maintaining the status quo?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Consequences<br />
<br />
Are reward and recognition provided?<br />
What are the ramifications <strong>of</strong> the team’s work?<br />
Heathfield SM. 12 Tips for Team Building: How to Build Successful Work Teams.
Remember the C’s<br />
<br />
Clear Expectations<br />
Context<br />
Commitment<br />
Competence<br />
Charter<br />
Control<br />
Collaboration<br />
Communication<br />
Creative Innovation<br />
Consequences
A Simple Equation<br />
<br />
Technical<br />
Expertise<br />
Leadership<br />
Supportive<br />
Environment<br />
SUCCESSFUL TEAM
What Do YOU Want?
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