Wigram House 84-99 Ashley Gardens Thirleby Road London SW1P ...

GUEST INFORMATION
Checking-in
Rooms are available from 14.00hrs on
the afternoon of your arrival. Guests are
asked to check-in at the Reception desk,
situated on the ground floor. At
Reception, guests will be issued with a
room key and a key to the front door.
Guests who arrive early may be able to
leave their baggage with reception. The
University, however, cannot be
responsible for loss or damage.
Checking-out
Guests are asked to vacate their rooms
by 10.00hrs on the morning of departure
and keys must be returned to reception.
Failure to depart by this time or to return
the keys will result in an additional
charge to your final account.
Reception
It is open between 0800 and 2200hrs
and is staffed at night by security
personnel. All enquiries, except in the
case of emergencies, should be directed
to the receptionist on duty during the
day.
Keys
Please ensure that room keys are
returned to Wigram House Reception on
your departure, otherwise a charge of
£30.00 will be made to your final
account. All lost keys will be charged
for.
Luggage
Left luggage facilities are available at all
main line train stations; otherwise ask
reception if they can assist.
Mail
Incoming mail should be addressed as
follows:
Your Name
Wigram House
Room Number
84-99 Ashley Gardens
Thirleby Road
London SW1P 1HH
Messages
Urgent incoming messages can be taken by
the reception on +44 (0) 207 828 5019.
Staff will kindly place your message on a
notice board or room mailbox. We regret
that we are unable to locate guests for
incoming calls.
Visitors
You may invite guests to the hall, but they
must not cause a disturbance to other
residents. We ask that all guests vacate the
building by 2300hrs
Noise
The level of noise should be kept to a
minimum at all times, but especially after
2300hrs. The University reserves the right
to remove any guest found creating noise
or disturbance. No refunds will be made.
Security
All efforts are made to ensure that the
premises are secure. For your own safety,
keep your room locked at all times when
not occupied. The University of
Westminster cannot accept responsibility
for loss or damage to personal belongings
and you should take your own insurance
cover.
Fire
If the fire alarms sound, please leave the
building immediately; do not stop to
collect personal belongings. Leave by
using the nearest fire exit stairwell, do not
use the lifts, then go to your designated
assembly point, under the covered archway
on Victoria Street
Accidents/Illnesses/Emergencies
Please contact main reception for
assistance.
Guests with Disabilities
If you have difficulty evacuating the
building or you need special assistance due
to disability, please let the reception know
when checking-in.
2 1