Higher Business Management Course Specimen Question ... - SQA

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5. Gathering information is important prior to making decisions. (a) Discuss the value of secondary information in decision making. (b) Describe the costs and benefits of using a structured decision making model. (c) Justify the use of each of the following field research techniques in gathering primary information. • Personal interview • Internet survey • Observation • Telephone survey (d) Companies take measures to ensure their products are of a high quality. (i) Describe the factors affecting an organisation’s choice of production method. (ii) Explain how one of the following measures can ensure a high quality product is achieved. • Benchmarking • Quality control Marks 4 6 8 5 2 (25) [END OF SPECIMEN QUESTION PAPER] [C010/SQP283] 14 Page eight
C010/SQP283 Business Management Higher Specimen Marking Instructions for use in and after 2006 NATIONAL QUALIFICATIONS [C010/SQP283] 15 ©
Page 1 and 2: C010/SQP283 Business Management Hig
Page 3 and 4: The questions will ask candidates t
Page 5 and 6: Part 2 This part of the Course Asse
Page 7 and 8: C010/SQP283 Business Management Hig
Page 9 and 10: THE PRODUCTS GSK produce bulk chemi
Page 11 and 12: QUESTIONS Marks You should note tha
Page 13: 3. A toy manufacturer on looking at
Page 17 and 18: 2. (a) Describe the features of the
Page 19 and 20: 5. Decentralised decision making to
Page 21 and 22: 7. Donating money to charity is an
Page 23 and 24: (c) Car manufacturers frequently al
Page 25 and 26: (b) Organisations frequently make c
Page 27 and 28: (b) The manufacturer’s Cash Budge
Page 29 and 30: (c) Improving efficiency is one pos
Page 31 and 32: (c) Justify the use of each of the

Higher Business Management Course Specimen Question ... - SQA

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