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Dealer Account Application - ResellerZone - Computers Unlimited

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<strong>Account</strong><br />

<strong>Application</strong> Form<br />

Unmatched online ordering services 24/7<br />

Order by fax, phone, email or web<br />

Lines open 9am – 6pm<br />

Access to our professional and friendly team with<br />

unrivalled product knowledge<br />

‘Best of breed’ range of software and hardware from<br />

top manufacturers.<br />

Supporting new dealers through various schemes to<br />

build up your trade<br />

www.unlimited.com


<strong>Account</strong> <strong>Application</strong> Form<br />

Please send all documentation to:<br />

<strong>Dealer</strong> Sales Team - New <strong>Account</strong>s<br />

<strong>Computers</strong> <strong>Unlimited</strong><br />

The Technology Park, Colindeep Lane, London NW9 6BX<br />

Email: sales@unlimited.com Fax: 020 8205 2534<br />

To help us process your application as quickly as possible please fill in the relevant information<br />

Check List:<br />

The following documents are required for setting up a credit or cash account (Direct Debit form not required for cash account).<br />

Without these documents your account application cannot be opened.<br />

• <strong>Account</strong> <strong>Application</strong> Form (below) • Proof of Address – Such as utility bill • VAT Registration document<br />

• Signed copy of the Terms & Conditions • Original Direct Debit Mandate (back page - please post signed original)<br />

DETAILS OF PERSON MAKING THIS APPLICATION<br />

Name:<br />

Position:<br />

Tel:<br />

Email:<br />

Please send information of other partners on a separate sheet<br />

YOUR COMPANY DETAILS<br />

Registered Company Name:<br />

Trading Name:<br />

Address:<br />

Tel (main):<br />

Fax (main:<br />

Email (general):<br />

VAT Registration Number:<br />

Company Registration Number:<br />

Company Website: www.<br />

Postcode:<br />

WHAT TYPE OF BUSINESS ARE YOU?<br />

Sole Trader Partnership Limited Company PLC<br />

Number of employees:<br />

Number of sites:<br />

Number of years trading:<br />

Annual sales: £<br />

WHAT SORT OF RESELLER ARE YOU? (Select ONE)<br />

Mailorder<br />

Retailer<br />

Distributor<br />

Education<br />

Licensing<br />

Value Added Reseller<br />

Etailer<br />

Corporate Reseller<br />

Other (please add below)<br />

WHAT SORT OF PRODUCTS ARE YOU INTERESTED IN?<br />

(Tick all that apply)<br />

Digital Imaging Creative Pro Kerio<br />

Print/Publishing Utilities & Peripherals Digital Home<br />

Office Solutions Digital Video Prod Audio & Musical<br />

3D Design/CAD Pen Tablets Education<br />

Licensing Apple iPad/iPhone/iPod Acc Sonos<br />

BUSINESS BANK DETAILS:<br />

Bank Sort code:<br />

<strong>Account</strong> number:<br />

TRADING REFERENCES<br />

1.<br />

2.<br />

5. PLEASE TELL US WHAT CREDIT LIMIT YOU REQUIRE<br />

£<br />

6. ACCOUNTS PAYABLE CONTACT DETAILS<br />

Name:<br />

Position:<br />

Phone:<br />

Email:<br />

(Invoices, Credit notes, Direct debit notification letters & Statements<br />

will be sent electronically via email as PDF document)<br />

7. PARTNERSHIPS AND SOLE TRADERS ONLY<br />

Please supply full details of each partner (full name, home<br />

address and telephone number)<br />

Name:<br />

Address:<br />

Tel:<br />

Email:<br />

Postcode:<br />

We can, were appropriate ask for additional information when required.<br />

8. AUTHORISATION<br />

I agree to abide by the Terms and Conditions described overleaf.<br />

I agree payment terms are strictly 30 days from date of invoice<br />

unless otherwise agreed to in writing. Your application will not be<br />

processed if you do not return all required forms and information.<br />

When returning your completed form please attach a set of your<br />

latest financial accounts, and a sheet of your Company’s letter<br />

headed paper. <strong>Computers</strong> <strong>Unlimited</strong> reserve full retention of title to<br />

all goods until all sums due have been paid in full.<br />

Signed:<br />

Name:<br />

Position:<br />

Date:<br />

INTERNAL USE ONLY<br />

TEAM<br />

SEGMENT<br />

DEALER TYPE<br />

ISE<br />

CDM<br />

APPROVED<br />

DATE<br />

Your first order with CU will be on a payment with order basis, subject to the following;<br />

a) The first order must be paid by credit transfer or by cheque, we cannot accept a debit or credit card for the first transaction.<br />

b) If your order is paid by cheque, a period of 5 working days must be allowed for the cheque to clear, prior to the shipment of any goods.<br />

c) For cleared funds direct to our bank account, goods will be shipped on confirmation of the cleared funds from our bank.<br />

d) AN INITIAL MINIMUM ORDER OF £500 WILL BE NEEDED.<br />

Direct Debit payments are collected once a week (normally Friday) for all invoices due on 30 days or over. <strong>Computers</strong> <strong>Unlimited</strong> will notify you 10 days prior to any debit to<br />

your account. We would ask that you raise any queries you have to us immediately, so that invoices can be excluded from any payment we take.


Terms and Conditions<br />

Once CU has all of the required information your account application will be processed<br />

1. Definitions<br />

“Contract” means these General Terms and Conditions of Sale or such other<br />

replacement terms and conditions as may be notified to the Customer from time<br />

to time (copies of which are available on request from <strong>Computers</strong> <strong>Unlimited</strong>, The<br />

Technology Park, Colindeep Lane, London NW9 6BX) together with the attached<br />

<strong>Account</strong> <strong>Application</strong> Form or where applicable, special terms and conditions of<br />

sale as are specified in CU catalogues, price lists, or other literature.<br />

“CU” means Janson <strong>Computers</strong> Plc (trading as <strong>Computers</strong> <strong>Unlimited</strong>)<br />

incorporated and registered in England and Wales with company number<br />

02157638 whose registered office is at The Technology Park, Colindeep Lane,<br />

London, NW9 6BX.<br />

“Customer” means the party identified as the Customer in this Contract to<br />

whom the Company may agree to supply the Products from time to time in<br />

accordance with the terms and conditions of the Contract.<br />

“Due Date” means 30 days from the date of invoice unless otherwise agreed to<br />

in writing.<br />

“Products” means such hardware and software as may be sold and supplied by<br />

CU to the Customer in accordance with this Contract..<br />

2. Pricing and Payment<br />

a. The prices to be paid by the Customer to CU for the Products are to be CU’s<br />

list prices as notified to the Customer by CU from time to time. CU price lists do<br />

not constitute an offer.<br />

b. CU shall give the Customer reasonable notice of any rises in the prices for<br />

the Products.<br />

c. The Customer shall pay the full amount invoiced to it by CU by the Due Date.<br />

d. Neither party may withhold payment of any amount due to the other because<br />

of any set-off, counter-claim, abatement, or other similar deduction.<br />

e. All prices are exclusive of any applicable value-added tax, which the Customer<br />

shall be additionally liable to pay to CU.<br />

f. <strong>Account</strong>s for Products are payable at the following postal address:<br />

<strong>Computers</strong> <strong>Unlimited</strong><br />

The Technology Park<br />

Colindeep Lane<br />

London NW9 6BX<br />

g. Until a credit account is established, all business with the Customer is on a<br />

cash basis unless otherwise agreed.<br />

h. Non-payment by the Due Date entitles CU to cancel the Contract or to<br />

suspend deliveries without further notice.<br />

i. While both parties will try to ensure that all prices inserted into purchase<br />

orders are accurate, it is understood that errors may occur. If after the placing<br />

of the purchase order either of the parties discover that there is an error in the<br />

price of the Products ordered, CU may change the purchase<br />

order to reflect the correct price and such difference in price shall become<br />

payable.<br />

3. Uncontrollable events and delays<br />

In case of delays caused by circumstances beyond the control of CU or CU<br />

suppliers, CU shall have the right to either suspend deliveries without notice or<br />

cancel the Contract without liability. By way of illustration and not of limitation,<br />

the following are to be treated as uncontrollable events: strike, lockout, riot,<br />

revolution, mobilisation, war, epidemic, official regulations, transportation<br />

difficulties, working difficulties, machine breakdowns, fires, failure of suppliers,<br />

or other causes, whether similar or not.<br />

4. Resale<br />

Products are supplied subject to the following conditions:<br />

a. Products shall remain in their original packaging and the marks, numbers<br />

or references indicated on the Products or packaging shall neither be covered,<br />

defaced, altered nor erased.<br />

b. Products normally shall be resold at any trade level only by qualified<br />

personnel and in premises suitable for their storage, display and sale under<br />

satisfactory conditions.<br />

5. Advertising<br />

CU advertising and display material is supplied to the Customer for his own<br />

business. The Customer must ensure that it observes all directions and<br />

instructions given to it by CU for promotion and advertisement of the Products.<br />

Customers considering advertising are invited to consult the CU<br />

departments concerned.<br />

6. Law of the Contract<br />

In the case of legal disputes, the law and the courts of England shall apply.<br />

7. Customer order conditions<br />

Any provisions of the Customer’s order which conflict with, or are in addition to,<br />

the general terms and conditions of sale and conditions of sale or any special<br />

terms of business shall be excluded.<br />

8. Severance<br />

a. If any provision of this Contract (or part of any provision) is found by any court<br />

or other authority of competent jurisdiction to be invalid, illegal or unenforceable,<br />

that provision or part-provision shall, to the extent required, be deemed not to<br />

form part of this Contract, and the validity and<br />

enforceability of the other provisions of this Contract shall not be affected.<br />

b. If a provision of this agreement (or part of any provision) is found illegal,<br />

invalid or unenforceable, [the provision shall apply with the minimum<br />

modification necessary to make it legal, valid and enforceable OR the parties<br />

shall negotiate in good faith to amend such provision such that, as amended, it<br />

is legal, valid and enforceable, and, to the greatest extent possible, achieves the<br />

parties’ original commercial intention].<br />

9. Verbal agreements<br />

Any verbal agreement which does not conform to the present terms, shall not be<br />

binding on CU unless it has been confirmed by CU in writing.<br />

10. Credit and payment<br />

a. Unless otherwise agreed, the granting of credit facilities is made on the<br />

condition that payment is received by CU at the postal address referred to<br />

above, 30 days after the date of invoice, and CU reserves the right to withdraw<br />

credit facilities forthwith if this condition is not observed.<br />

b. CU may charge interest on any amount overdue until the date of actual<br />

payment at the monthly rate of 2% per annum above the base rate of Lloyds TSB<br />

from time to time, such amount being payable without prejudice to CU’s other<br />

rights and before as well as after judgment.<br />

c. Where the Customer elects to make a payment by credit card, CU will charge<br />

a 2% surcharge on the value of the items purchased. We will continue to make<br />

no charge for the use of debit cards.<br />

11. Delivery<br />

a. Products supplied by CU are delivered at the risk of CU, unless the Customer<br />

stipulates a special method of delivery, in which event Products are delivered at<br />

the risk of the Customer and an extra charge may be made for delivery.<br />

b. Any stated delivery date constitutes only a warranty by CU to use reasonable<br />

endeavours to effect delivery by or about that date. No liability will be accepted<br />

by CU for failure to meet delivery dates, however caused.<br />

c. In any event, any liability for loss or damage in the course of delivery shall in<br />

all circumstances whatsoever be limited (at the option of CU) to the repair or<br />

replacement of the Products concerned or to the crediting of the Customer with<br />

the invoice value of such Products.<br />

d. In the event of damage, the Customer must advise CU of any such damage,<br />

within 48 hours of delivery. No claim for damage will be allowed if advice is<br />

beyond this time limit.<br />

12. Returns procedure<br />

All returns to CU can only be processed using CU’s Online RMA facility on the<br />

<strong>ResellerZone</strong> (www.reseller.unlimited.com). It is not possible to initiate returns<br />

over the telephone or by email. Product may only be returned to CU after first<br />

obtaining CU’s agreement to do so. This agreement can only be initiated using<br />

CU’s Online RMA facility. Whenever CU agrees to accept goods for return, it will<br />

do so by issuing a Returns Material Authorisation (RMA) number/authorisation<br />

by email. CU drivers or its delivery carriers are not authorised to collect Products<br />

for return without an appropriate reference number and any items received at<br />

CU’s warehouses that do not clearly display an authorised RMA number, will be<br />

rejected. All returns must be completed within 10 working days of the issue of<br />

an RMA number.<br />

13. Dead on arrival (DOA)<br />

Any product that has been received by an end-user and deemed to be nonworking<br />

or faulty, within 10 days from date of end-user invoice, is deemed to be<br />

DOA. Provided the defect is confirmed by CU technical support and the end-user<br />

proof of purchase date is supplied, such products will be replaced for a new<br />

unit, stocks permitting or for a purchase price credit, where stocks are no longer<br />

available. Any products exceeding this 10 day period and/or that were originally<br />

purchased from CU over a period greater than 6 months (hardware) or 12<br />

months (software) will not qualify for replacement or credit and will fall under the<br />

standard warranty terms and conditions of the manufacturer.<br />

14. Warranty<br />

All products are supplied with the benefit of the manufacturers warranty<br />

agreement and warranty process.<br />

15. Damaged goods Any products received visibly damaged must be notified,<br />

in writing or via-email, to CU within 48 hours of receipt. All such units will<br />

be replaced provided the damage was incurred prior to receipt by either the<br />

Customer or the Customer’s carrier.


Terms and Conditions<br />

16. Receiving errors<br />

Receipts of incorrect shipments must be notified, in writing or via e-mail, to<br />

CU within 5 working days of CU invoice date. All such disputes will be resolved<br />

through arbitration using all the information available at that time e.g. proof of<br />

delivery.<br />

17. Undamaged, non-defective goods<br />

Generally, non–defective, undamaged goods will only be accepted back where<br />

they have not been supplied to order. In exceptional circumstances, CU may<br />

allow the return of certain non–defective goods. Although this type of return<br />

does not represent a contractual right of the customer, such returns will be on<br />

a case-by-case basis and will be subject to a re-stocking fee of £25 or 10% of<br />

the value of the product, whichever is greater. The re-stocking fee also applies<br />

to software Letters of Destruction (LOD’s) All non–defective returns will only be<br />

accepted for goods that are received at CU’s warehouses in a pristine condition<br />

– i.e. undamaged, unmarked, unopened and together with any accessories<br />

or cables as originally supplied. The Customer is entirely responsible for the<br />

transportation and packaging of such goods.<br />

18. Title and Risk<br />

a. Until full payment has been received by CU for the Products supplied by CU to<br />

the Customer ownership of the Products shall remain in CU.<br />

b. Until title to the Products has passed to the Customer, the Customer shall:<br />

i. store the Products separately from all other goods held by the Customer and<br />

in such a way that they can be readily identified as being the property of CU, and<br />

at all times in accordance with CU’s recommendations;<br />

ii. not remove, deface or obscure any identifying mark or packaging on or relating<br />

to the Goods;<br />

iii. maintain the Goods in satisfactory condition and keep them insured against<br />

all risks for their full price from the date of delivery;<br />

iv. subject to (v) and (vi) below, the Customer shall be at liberty in its own name<br />

(but not on behalf of or in the name of CU) to sell the Products in the ordinary<br />

course of business, on the basis that the proceeds of sale shall be the property<br />

of and held on trust for CU;<br />

v. CU may at any time suspend or revoke the Customer’s power of sale by notice<br />

to the Customer if the Customer is in default for longer than 14 days in payment<br />

of any sum whatsoever due to CU or if any Bill of Exchange, cheque or other<br />

negotiable instrument drawn or accepted or endorsed by the Customer in favour<br />

of CU is dishonoured on presentation for payment;<br />

vi. the Customer’s power of sale shall automatically come to an end if a<br />

Receiver is appointed over any of the assets or the undertaking of the Customer<br />

or a Winding Up Order is made against the Customer or the Customer goes<br />

into voluntary liquidation (otherwise than for the purpose of reconstruction<br />

or amalgamation) or causes a meeting of, or makes any arrangement or<br />

composition with creditors or commits any act of bankruptcy;<br />

vii. upon revocation or determination of the Customer’s power of sale under<br />

(v) or (vi), the Customer shall place the Products at the disposal of CU, which<br />

shall be entitled to enter upon any premises of the Customer for the purpose of<br />

removing such Products from the premises.<br />

Where payment is made by cheque, CU shall not be deemed to have received<br />

payment until the cheque has been cleared. Not withstanding the foregoing,<br />

risk in the Products shall pass to the Customer on delivery except where the<br />

Customer requires a special method of shipment in which case risk shall pass<br />

to the Customer when the Products leave CU remises.<br />

19. Product information<br />

The Customer shall ensure that any safety information of whatever kind provided<br />

by CU in relation to the Products supplied is passed, where the Products are<br />

supplied for use at work, to the Customer’s employees or, where the Products<br />

are supplied for resale to the subsequent purchaser the Customer shall not<br />

alter, mask or remove any such safety information from the Products.<br />

20. Termination<br />

Without prejudice to any rights that have accrued under this Contract or any of<br />

its rights or remedies, either party may terminate this Contract with immediate<br />

effect by giving written notice to the other party if:<br />

a. the other party fails to pay any amount due under this Contract on the Due<br />

Date for payment and remains in default not less than 7 days after being<br />

notified in writing to make such payment; or<br />

b. the other party commits a material breach of any material term of this<br />

Contract and (if such breach is remediable) fails to remedy that breach within a<br />

period of 14 days after being notified to do so; or<br />

c. the other party suspends, or threatens to suspend, payment of its debts or is<br />

unable to pay its debts as they fall due or admits inability to pay its debts; or<br />

d. either party becomes subject to (or proposes to be become subject) any<br />

formal insolvency procedure such as receivership, liquidation, administration,<br />

voluntary arrangements (including a moratorium) or bankruptcy; or<br />

e. the other party suspends or ceases, or threatens to suspend or cease,<br />

carrying on all or a substantial part of its business.<br />

f. the other party (or its employees or associates) are found to be involved in<br />

acts of bribery or corruption in breach of either the UK Anti Bribery Act of 2010<br />

or any Anti-Bribery or Corruption legislation set out by the regulatory bodies in<br />

the country in which the other party transacts business – see Clause 25.<br />

Without prejudice to any rights that have accrued under this agreement or any<br />

of its rights or remedies, CU may terminate this Contract on giving not less than<br />

one months’ written notice to the Customer.<br />

21. Limitation of liability<br />

CU will repair or at its discretion, replace or credit the Customer with the invoice<br />

value of any Products found to be defective or faulty. In all circumstances<br />

whatsoever the liability of CU, in respect of any failure to comply with the<br />

Contract or other breach of duty shall be limited to such<br />

repair, replacement or credit.<br />

Nothing in these Conditions shall limit or exclude the CU’s liability for:<br />

a. death or personal injury caused by its negligence, or the negligence of its<br />

employees, agents or subcontractors (as applicable);<br />

b. fraud or fraudulent misrepresentation; or<br />

c. breach of the terms implied by section 12 of the Sale of Goods Act 1979.<br />

Subject to the above CU shall under no circumstances whatsoever be<br />

liable to the Customer, whether in contract, tort (including negligence),<br />

breach of statutory duty, or otherwise, for any loss of profit, or any indirect<br />

or consequential loss arising under or in connection with the Contract CU’s<br />

total liability to the Customer in respect of all other losses arising under or in<br />

connection with the Contract, whether in contract, tort (including negligence),<br />

breach of statutory duty, or otherwise, shall in no circumstances exceed £1<br />

million.<br />

22. No Partnership or Agency<br />

Except as expressly provided, nothing in this Contract is intended to, or shall<br />

be deemed to, establish any partnership or joint venture between the parties,<br />

constitute either party the agent of the other, nor authorise a party to make or<br />

enter into any commitments for or on behalf of the other party.<br />

23. Amendments<br />

CU reserves the right to alter or amend these General Terms and Conditions of<br />

Sale for any particular class of Products or Customer.<br />

24. The Waste Electrical and Electronic Equipment Directive 2007<br />

Directive 2002/96/EC places a legal and financial responsibility on either the<br />

producer or the end user of electrical and electronic equipment to cover the<br />

costs relating to the appropriate treatment of the aforementioned equipment<br />

when it becomes waste. By agreeing to these terms and conditions, the<br />

Customer accepts responsibility for the treatment and recovery obligations<br />

sold to it, in accordance with Directive 2002/96/EC and absolves CU of any<br />

associated responsibilities.<br />

25. Anti-Bribery and Corruption Legislation<br />

It is CU’s policy to comply with all laws, rules and regulations set out by the UK<br />

Bribery Act 2010, as well as any Anti-Bribery and Corruption laws, rules and<br />

regulations set out by regulatory bodies in any country in which CU transacts<br />

business. By agreeing to the contract terms, customer confirms<br />

that it also complies with the Anti-Bribery legislation in the country in which<br />

customer transacts business, as well as with the UK Bribery Act 2010.<br />

Customer confirms that it has adequate procedures in place to identify and<br />

prevent acts of bribery and corruption undertaken by its employees and<br />

associates. CU commits to inform Customer of any instances of bribery or<br />

corruption identified or suspected in its dealings with Customer. CU expects<br />

Customer to also inform CU of any instances of bribery or corruption identified<br />

or suspected in its dealings with CU.<br />

26. Divisibility Clause<br />

This contract is divisible. Each delivery made hereunder shall be deemed to<br />

arise from a separate contract and shall be invoiced separately; any invoice<br />

for a delivery shall be payable in full in accordance with the terms of payment<br />

provided for herein, without reference to and notwithstanding any defect or<br />

default in delivery of any other instalment.<br />

27. Email marketing<br />

Opt In statement:<br />

By signing this agreement you agree to receiving marketing emails from<br />

<strong>Computers</strong> <strong>Unlimited</strong>.<br />

If you do not want to receive marketing emails please tick here:<br />

Privacy Statement:<br />

We hate SPAM as much as you do and will make sure you never get any from<br />

us. If at any time you feel our emails are no longer serving you, you may<br />

unsubscribe through the My <strong>Account</strong> section on the <strong>ResellerZone</strong>. We will<br />

never disclose your email address to anyone.<br />

Name:<br />

Position:<br />

Signed:<br />

Date:

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