Annual Report 2010/11 pdf - St John Ambulance Australia

the order of st john
first aid
first aid
training
services
operations
branch
historical society
volunteers
first aid training
enriching
volunteers
community
care
cadets
our
care
work
first aid kits
first aid for life
strength in the community
south australian youth council
historical society
south australian youth council
community care
community
sayc
first aid services
operations branch
St John
Ambulance
Australia SA Inc.
annual
report
2010/2011
circle of friends
south australian youth council
operations
first aid services
operations branch
first aid training
community
welfare groupcare
st john
st john band
sayc
volunteers
strength in the community
sayc
volunteers
youth development
enhancing
first aid for life
st john service awards
circle of friends
our
care
work
community

community cadets
volunteers first
care
aid services
first aid kits
operations branch
strength first in the community aid training
message from the governor of sa
St John services form an integral part of our South Australian
community and set the foundation to a strong, inclusive and healthy
society.
I am continually impressed with the spirited commitment displayed
by volunteers and the impact their generosity has on community
life across the state. The knowledge and skill displayed by St John
volunteers is an enormous community asset, and it is pleasing to see
these skills increasingly permeate throughout our society. But it is
not just skills and expertise that are valued; it is also the qualities
of empathy and concern for others which is felt in all areas of our
community.
It is particularly impressive to see St John encouraging and engaging
younger generations to participate in volunteer activity and experience
the rewards that service to others brings.
I congratulate St John on this significant work, for which everyone
involved should feel great pride.
His Excellency
Rear Admiral Kevin Scarce AC CSC RANR KStJ
St John Deputy Prior and Governor of South Australia
strength in the community
contents
from the governor 2
contents 3
who we are 4
our board 11
chairman’s foreword 12
statistics 14
ceo’s report 15
first aid training 16
first aid kits and equipment 17
community care work 18
patient care services 20
youth 24
youth council 25
our state office 27
order of st john 28
awards 30
historical society 31
volunteer thank you 32
sponsors and supporters 33
from the treasurer 34
message
from
the
governor
finance 37
2 3

who we are
Our profile
St John Ambulance Australia SA Inc is a vibrant, passionate and energetic not-forprofit
charitable organisation in the South Australian community, for the community.
St John is self-funded whereby commercial proceeds support charitable and
volunteer services working for the service of humanity. St John is additionally
Australia’s leading provider of first-aid training, patient care services at public
events, and of first-aid kits and equipment.
Our history
Today’s contemporary organisation is founded on a long and proud heritage
which can be traced back to the days of the First Crusades when the Knights of
St John, also known as Hospitallers, cared for sick and injured pilgrims travelling to
Jerusalem some 900 years ago.
In the nineteenth century a group of citizens revived the Order of St John in England,
drawing their inspiration from the example of the Knights. St John Ambulance
was subsequently formed to put its humanitarian ideals into practice in the new
industrial society, promoting the cause of first aid for the sick and wounded through
volunteer effort - a novel concept at the time.
The movement spread to Australia in 1883 and has since developed into the
organisation we know today. The work of the Order of St John is carried out in many
countries around the world. St John is a Royal Order of Chivalry with the Queen as
its Sovereign Head.
Our vision
Our vision for the future, whether acting alone or in partnership with others, is
the provision of charitable and humanitarian services to individuals, groups and
organisations.
Our mission
An increasingly resilient South Australian community; where first aid skills and
resources are prevalent, and our aged or isolated members of society are engaged
in community life.
Our driving forces
The provision of charitable and humanitarian services to individuals, groups and
organisations - whether acting alone or in partnership with others.
Provide relief for persons in sickness, distress, suffering or danger which recognises
no barrier of race, colour or creed.
Saving lives by making first aid a part of everyone’s life.
Improve the health and wellbeing of seniors and younger people living with a disability.
first aid training
community
care
volunteers
first aid services
operations branch
first aid kits
historical society
operations
cadets
strength in the community
order of st john
sayc
circle of friends
4
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
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How we fulfil our mission
Patient care services at community
and public events
St John First Aid Responders are
passionate dedicated volunteers present
at large and small community events
across the State, providing first aid
response, pre-hospital care and allimportant
piece-of-mind to event goers.
Whether it’s the Football, Christmas
Pageant, City to Bay fun run, Anzac Day
Parade, Tour Down Under, cricket or
local sporting and community events
St John First Aid Responders watch over
the South Australian community treating
the sick and injured, significantly lowering
the presentation of patients to the State’s
hospital system.
Volunteer First Aid Responders uphold a continual annual skills competency program to ensure the latest in
healthcare techniques, and carry with them comprehensive first aid kit and state-of-the-art equipment.
South Australian State Emergency Management Plan
St John SA has an essential role in the South Australian State Emergency Management Plan as it is an integral
part of the functional service group ‘Ambulance and First Aid’. This means that in an event of an emergency
St John SA will provide patient care services at incident sites as well as providing an overflow or surge capacity
to SA Ambulance and the provision of non-urgent patient transport. St John SA and (under our direction) Surf
Life have the trained personnel, infrastructure and equipment required to provide this capability under the
functional service group.
First aid training
St John is Australia’s leading authority and provider of first aid training. We are passionate about saving lives
and are on a mission to make first aid a part of everyone’s lives.
St John provides first aid training to educate and enhance the skills of the South Australian community, as well
as ongoing advanced first aid training for the volunteer St John First Aid Responders.
St John is an approved first aid provider with SafeWorkSA and a member of the Australian Resuscitation
Council at both state and national level. Courses range from basic resuscitation skills to advanced life support
and remote survival. St John provides specialised training for people in high-risk industries such as mining and
shipping, in remote areas, and with Occupational Health & Safety responsibilities.
First aid kits and equipment
St John is the trusted iconic brand when it comes to first aid kits and equipment, setting the standard in quality.
Alongside training, first aid kits are a vital component in saving lives.
St John’s range accommodates basic personal kits through to first aid room supplies. Our workplace first
aid kits are compliant with all WorkCover requirements and OH&S legislation. All kits and products meet the
Australian Quality Standards and are approved by the TGA.
Community care services
Given a number of varying factors, seniors
and younger people living with a disability
have a higher risk of social isolation. This
in turn has extensive ramifications on their
health and wellbeing, impacting on society
as a whole.
Over the past year St John SA has worked to
assist the aged, infirm, isolated or younger
members of the community living with a
disability to engage in meaningful activities
and community life. The programs respect
independence and dignity, and encourage
personal development.
Community Care program offers social support through personalised matching of client and volunteer. Even a
little regular contact with home visits, help with shopping or a telephone call can make a great deal of difference.
Circle of Friends program provides personalised, sensitive, flexible support to empower clients to engage in the
community through an activity, organisation or group which reflects their individual goals.
Community Care is funded by Home and Community Care (HACC) and St John Ambulance Australia SA Inc.
HACC is a joint Commonwealth and State/Territory Program providing funding and assistance for Australians
in need.
Youth members
Through our youth development program, St John SA provides opportunities for young people aged 8 to 18 to
form friendships, give time and effort to help others, belong to a team, and learn skills for life.
Young people are able to engage in a program that allows them to have a meaningful connection and contribution
to their community, mentoring and role modelling in a safe environment, and real opportunities to develop
leadership. It is a great way to learn lifesaving skills, gain nationally recognised competencies, form friendships,
help the local community, and have fun while doing it.
Our youth development programs support the growth of young people. The coordinated, progressive series
of activities and experiences encourage greater self-esteem, confidence, problem-solving, and improved
interpersonal skills. Whilst growing the skills base and resilience of the community, our youth development
experiences form an invaluable testing ground for future career paths with the development of life skills relevant
to success in adulthood.
Funding and support for ophthalmic services
The ophthalmic support we provide gives people in disadvantaged circumstances access to specialised eye
treatment. The St John Hospital in Jerusalem operates for under-privileged communities and refugees and is
funded by the St John community around the world.
operations
volunteers community
first aid services
care
ophthalmic hospital cadets
first aid products
circle of friends
strength in the community
order of st john
historical society
sayc
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Our stakeholders
We engage with our stakeholders to further our goal of making first aid a part of
everyone’s lives and support our humanitarian mission. Within this group we have
direct relationships with a number of stakeholders - our members, government
partners, event organisers, our supporters, donors and employees.
We also have indirect relationships with the broader community and it is this group
we most influence to increase the level of first aid expertise and community care, in
order to potentially save lives, assist in the recovery process, and reduce the length
of visits to hospitals.
Community
SA event goers - It is estimated that over 1 million patrons attend over 80 major
events in South Australia each year, making the South Australian events calendar
the major stage for locals, interstate and international leisure seekers. Our principle
stakeholders are therefore those patrons who attend major events.
SA community - Should our State fall into harms way through a major incident or
natural disaster, the citizens of South Australia become priority stakeholders.
First aid consumers - Over $1.6m of first aid training and first aid equipment
were delivered to South Australian citizens, making consumers, corporates and
industrial participants key stakeholders in our endeavour to make first aid a part of
everyone’s life.
Volunteers - We have a taskforce of volunteers across South Australia, who are
the driving force behind our organisation. St John SA provides the infrastructure
needed to carry out their charitable pursuits.
Potential recruits - We depend on new recruits to maintain and increase first
aid and community services. We have regular recruitment campaigns targeting
new members, and also rely on the efforts of local divisions, media and informal
networks to attract new members.
Internal
Staff - We have a dedicated team of paid staff, the majority of whom work at State
Office at Unley, with a small number based in other regional locations. For our
organisational structure and staff list see page 26.
Our strategies
The focus of our strategic intent is to develop the capacity and capability of St John
SA to meet the growing needs of the South Australian community. There are 6
strategic priorities which we pursue to achieve our mission:
• We will at all times endeavour to embrace and comply with the mission, goals
and strategies outlined by the national St John organisation, consistent with the
“One St John” policy and for the benefit of our South Australian community.
• We will ensure the Board adopts current governance practice to provide value
for all stakeholders.
• We will actively recognise, retain, and attract quality people to achieve our
business requirements.
• We will ensure the enhancement and improvement of current and future
operations and services to meet the needs of the South Australian community.
• We will position the organisation to ensure effective engagement with all
stakeholders.
• We will ensure a sustainable organisation to meet the current and future needs
of clients.
Our funding
To support our charitable pursuits we are engaged in the sale of first aid training
and first aid equipment to the public. This income is supplemented with distributions
from our investment funds.
St John SA additionally relies on State Government to fund a portion of activities.
We actively conduct fundraising campaigns at State level, while locally St John SA
Divisions also conduct their own fundraising activities.
From time to time we benefit from unsolicited bequests and donations.
We express gratitude to the South Australian event organisers who have made
welcomed donations towards the funds required to support St John SA volunteers
and community services.
first aid training
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
historical society
operations
strength in the community
order of st john
sayc
circle of friends
State Board and Committees - Our board and committees represent our members
as outlined in the Board and Committees section of this report.
National Board and Committees - Our members are represented at a National level
through appointments to the National Board and Committees.
External
For the planning, co-ordination and provision of community services we maintain
direct relationships with the following bodies:
SAAS, SAPOL, SA Health, Department for Families and Communities,
SES, MFS, CFS, Surf Life SA, Marine Rescue
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
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our board
Commissioner’s Committee
Mr Mal Hyde AO APM OStJ
President
Mr Ray Greig OAM KStJ
Commissioner
Mr Russell Dippy OStJ
State Superintendent
Mr Glen Brewer
OStJ
Chairman
Mr Ray Greig
OAM KStJ
Commissioner / Deputy
Chairman
Mr Andrew McLachlan
CSC
Treasurer
Dr Christopher Zeitz OStJ
State Medical Officer
Mr Colin Ireland MStJ
State Professional Officer
Mr Darren Daff MStJ
State Cadet Officer
Mr Robert Elliott
State Ambulance Officer
operations
first aid circle of training
friends
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
historical society
sayc
Mr Garry Coombes
AM KStJ
Chairman, Training
Mr Walter Prowse
MStJ
Member
Mrs Sharyn Mitten
Chief Executive Officer
Mrs Bronte Weeks
MStJ
Chairman, Community Care
Mr Shane Mooar
MStJ
Member
Mr Mal Hyde
AO APM OStJ
Member
A/Prof William Griggs
AM ASM MStJ
Member
Corporate governance statement for the year ended 30 June 2011
The Directors of St John South Australia are responsible to the members
for the performance of the incorporated association.
The focus of the Board is to ensure St John SA is appropriately managed
and provides leading first aid and community services consistent with the
culture and values of the Order of St John.
The Board draws on and applies relevant corporate governance principles
and practices to assist it in ensuring the performance of St John SA. Day
to day management of the organisation’s affairs and implementation of
corporate strategy and policy initiatives are delegated by the Board to
the Chief Executive Officer and the senior management team.
Mrs Sharyn Mitten
Chief Executive Officer
Community Care Committee
Mrs Bronte Weeks MStJ
Chairman
Mrs Sharyn Mitten
Chief Executive Officer
Mrs Eugena Knight-Hoggins
Program Manager, Community Care
Ms Heather Linton
Client Representative
Mrs Patricia Sharp
Client Representative
Mr Brian Delaine
Community Representative
Mr Victor Kollosche KStJ
Community Representative
Mrs Marion Lowden
Volunteer Representative
Mrs Julie Marshall
Volunteer Representative
Auditors
KPMG
Bankers
Bank SA
Honorary Solicitor
Richard McNeil
Cowell Clarke
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
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chairman’s foreword
Our partners & supporters
chairman’s
foreword
It is my pleasure to present the 2010/11 Annual Report for St John Ambulance
SA Inc which illustrates the incredible demands and achievements of our iconic
organisation, and of our people. St John SA has a rich history of service to the
community, and I am proud to have seen a progression of these services over the
past year.
First and foremost St John SA volunteers are the driving force and strength behind
our organisation. Their desire to help those in sickness, distress, suffering or
danger has resulted in great strides towards an increasingly robust and resilient
South Australia.
Relevance through achievement
St John SA has been at the forefront of strengthening disaster resilience in South
Australia. Our work is vital to enabling communities to cope with and recover
from disaster, and is a critical component of South Australia’s State Emergency
Management Plan, disaster resilience and response capability.
St John SA volunteers are trained and equipped ready to provide support for
patient care services at incident sites and recovery centres as well as providing
an overflow surge capacity to SA Ambulance. The importance of these skills and
resources has been underlined in recent times following the devastating natural
disasters experienced in neighbouring states. Our ability to respond to these events
with the deployment of experienced volunteer teams representing St John SA
demonstrated our capabilities.
At our core is the desire to make first aid a part of everyone’s lives and this year
has seen a major focus on extending these skills within the community. St John
SA continued the tradition of first aid education for all, working with industry
and individuals alike across the state to create a greater depth and breadth of
knowledge. The result is more hands in the community able to help themselves and
others in times of need.
I take this opportunity to record our sincere thanks to all our partners, supporters
and donors for their generosity and valued assistance; without their help St John
SA would not be the organisation it is today. I would like to thank also the various
Commonwealth, State and local government authorities who continue to partner
and support St John SA.
The future
Throughout this past financial year significant strategic advances and additional
staff expertise have been harnessed in our pursuit of sustainability, growth and
advancement. There will be need for further organisational change as we position
ourselves to face the challenges ahead – providing services to an ever increasing
client base, pursuing further independent funding sources and grant opportunities,
effective structuring of resources.
The Board and Management Team are actively working together to build a strong
foundation for a future which demands much of our people and resources. I am
confident in our people and our organisation as a whole to respond and adapt to
meet these challenges in the same spirit our volunteers respond to the challenges
faced out in the field.
We are future focussed and look forward to an even brighter year ahead.
Thank yous
My role as Chairman is enormously assisted by some wonderful staff and Board
members. I would like to thank them for their hard work and loyalty throughout the
year.
Particular thanks to Sharyn Mitten, Chief Executive Officer, whose passion for a
vibrant, flourishing organisation shines through. Likewise, I pay special mention to
our army of volunteers across the state. Their passion and commitment never
ceases to impress. Thanks also to the network of support staff for their incredible
output in supporting volunteer services throughout the year.
cadets
community
care
first aid training
volunteers
first aid services
operations branch
first aid kits
strength in the community
Our taskforce of volunteer First Aid Responders have undertaken a comprehensive
reaccreditation process to ensure they are trained to the highest national
standards. Their expertise and dedication to duty constitutes a huge community
asset. Their value at public events cannot be underestimated as they continue to
watch over our community into the year ahead.
It has been a privilege to work alongside all.
The highly regarded Community Care program gained impetus as social isolation
became increasingly prevalent. During the year the work of both volunteers and staff
was rewarded with the highest score achievable awarded by Home and Community
Care (HACC) in its audit. The HACC Program is jointly funded by the Commonwealth
and State Governments. But we did not rest on our laurels, the program diversified
with the introduction of the Circle of Friends program, enabling more clients to
engage in community life.
Glen Brewer OStJ
Chairman Board of Directors
The enduring success of our services is indicative of not only the strength of
the organisation, but also the power that can be harnessed through a collective
volunteer movement.
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
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statistics
CEO’s report
historical society
first aid services
volunteer hours
cadets operations & branch juniors first aid training
the order of st john
community volunteers
care
2010/11 2009/10
Public & community first aid training hours 399,465 405,237
*Events and emergencies attended 4,627
*Patients treated 9,632 9,512
Volunteers
Cadets and juniors 751 749
Operations Branch adults 907 894
Community Care adults 410 430
*Operations Branch trainers 120 70
Volunteer hours
*Duty hours 95,587 89,559
*Training hours 72,950 69,384
Community Care 37,348 35,632
** Total value of volunteering hours $5,651,543 $5,341,084
Operations Branch first response qualifications
*St John Preliminary First Aiders 427 663
*St John First Aiders 190 143
*St John First Responders 708 584
*St John Advanced Responders 32 12
*Health Care Professionals 104 109
Operations Branch Regions/Divisions
*Cadet Divisions 34 35
*Adult Divisions 50 47
*Total Divisions 84 82
Regions 8 8
Community Care clients by region
Burnside 99 114
Marion 72 63
Enfield 93 84
Norwood 48 41
Northern 82 91
Western 104 110
Onkaparinga 81 71
The Order of St John
Deputy Prior, His Excellency the Governor 1 1
Bailiff Grand Cross 1 1
Dames and Knights 22 22
Commanders 37 33
Chaplains 2 2
Officers 105 105
Members 396 376
Historical Society members 42 45
Youth Council members 10 8
Staff FTE’s including paid trainers 68 79
* 2011 - 1st Jan - 31 December 2010
* 2010 - 1st Jan - 31 December 2009
** Calculation based on year 2010 average wage rate by
hour of $27.45 as published in ‘Economic Value of
Volunteering in South Australia’ report by
Duncan Iromonger
The 2010/11 year was a successful year for St John SA. St John SA is now back
in surplus, has restructured and is heading full steam ahead with both commercial
and charitable pursuits.
Training and first aid product revenue activities show growth of 9% on the
previous year. We hired staff to focus on winning new business and strengthening
relationships with existing clients. The changes to the SA code of practice for first
aid in the workplace contributed also.
Expenditure was tightly controlled by management with a 6% decrease on the
previous year. Focus was given on allocation of resources and utilisation.
Strong commercial performance together with increases in bequests and donations
has contributed to an operating result (excluding depreciation) of $656,867.
Please note net profit is $1,459,338.
Operations Branch continues to maintain community service outputs and
Community Care has expanded its services to include the ‘Circle of Friends’
program. Our youth membership remains strong, achieved through progressive
and engaging programs focussing on advocacy and youth development.
The SA Board has approved the Business Plan and Budget for 2011/12. Many of
the initiatives included in the Business Plan are focussed on the capability of St John
SA to sustainably extend our performance through improved people management,
systems and process, customer focus and communication. Community Care will be
expanding with existing and new services and Operations Branch will continue to
focus on patient care, training and volunteer excellence. Improving critical aspects
of the property portfolio in relation to economic and physical suitability continues
to be given high priority for St John SA and is strongly linked to the service delivery
model development. For the year ahead we will be looking at alternative income
streams in order to mitigate our considerable reliance on training income.
The achievements recorded in this report have not happened overnight; rather the
result of investment in planning, setting targets, performance management and
generally rolling up our sleeves to do some hard work.
I join with the Chairman in sincerely thanking all who have directly and indirectly
contributed to St John SA making a difference in the community. I particularly
record my appreciation to the executive management team for their valued input
and co-operation, and the Board for their overarching guidance.
We are well positioned for the future, but we must not rest on our laurels, there is
still much work to do. We will not deviate from our mission and our commitment to
meet the expectations of both the community and volunteers.
Sharyn Mitten
Chief Executive Officer
CEO’s
report
14
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st john ambulance australia sa inc. • annual report 2010/2011
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first aid
training
Public & community first aid
training hours
2010/11 2009/10
399,465 405,237
first aid training
In the aftermath of a range of natural disasters in recent years, developing and
enhancing community resilience has been an increasingly obvious theme of Federal
and State Government policies. It matters little whether the disaster is bushfire,
flooding or earthquake, it is widely recognised that a community recovers more
quickly and completely if it is well structured and prepared to help itself in times of
crisis or disaster.
St John SA, through its Training Services arm, is ideally placed to assist communities
to do this through a diverse range of services, and in particular the commitment to
training in first aid and allied topics.
As the pre-eminent provider of public first aid training, our comprehensive range
of certificate and non-certificate courses continue to be delivered at locations
across the state. Venues range from St John SA training facilities to industry and
commercial work sites. The result is significant numbers of individuals able to help
themselves and others in times of emergency, as well as ensuring safer working
environments.
So that St John SA can be most effective in meeting community and industry needs,
a key feature of the training service is the tailoring of programs to suit individual
requirements of client organisations. Expert St John SA training staff and technical
back-up personnel ensure that relevant skills and protocols are taught, incorporating
up-to-the-minute thinking in pre-hospital care. During the year significant relationships
have been developed with the mining and resources industry to meet its particular
needs.
As an adjunct to training delivery, priority has been placed on the provision to
industrial and business clients of first aid equipment and supplies to ensure staff
who have received training from St John SA are able to apply immediate first aid in
the workplace. Increased effort has also gone into the provision of technical advice
in first aid and workplace safety.
A large training task successfully completed during the reporting period was the
reaccreditation of all uniformed St John SA volunteers to national standards of first
aid provision. This enhances our ability to deliver the high level of pre-hospital care
at the range of public events and major emergencies to which the organisation is
committed. These highly trained volunteers dispersed throughout South Australia
further enhance, as individuals, the resilience of their communities in times of need.
first aid kits and equipment
St John is the trusted brand when it comes to first aid kits and equipment, setting
the standard in quality. Alongside training, first aid provisions are vital in treating
injury and saving lives.
As a respected authoritative figure St John SA works closely with regulatory
departments and industry representatives and is uniquely placed to respond to
advancing first aid product requirements. This past year has seen some creative
and innovative new products go to market.
St John SA played an integral part in a working party charged with reviewing the
SA Occupational Health, Safety & Welfare Act to reflect the differing needs of
workplaces. As part of our commitment to improving workplace safety the changes
were communicated via community and industry presentations, general information
distribution and advertising to raise awareness and understanding with existing
clients and the wider community.
St John SA retail performed soundly throughout the past financial year with overall
sales increasing by 20%. This has been in part due to a change to the SA Code of
Practice for first aid, which now reflects the differing needs of workplaces.
Looking to the future we intend to strengthen our relationships within the resource
and mining market by further promoting and diversifying our safety equipment
product range, this includes but is not limited to wheel-chairs, emergency rescue
stretchers and air-craft stretchers.
13%
Percentage of sales by product
7%
3%
youth circle development
of friends
operations
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
historical society
sayc
Training delivery - Country/Metro
1/7/2010 to 30/6/2011
Training Services also support the uniformed volunteer workforce by presenting
and assessing nationally accredited leadership and management qualifications to
prepare volunteers for leadership roles in St John SA and the wider community.
49%
Country
24%
Metro
76%
In all training efforts, St John SA is mindful of the full range of services it provides
to communities across the state. It strives to integrate these services as a total
package rather than piecemeal. These integration efforts, begun during this
reporting period, will be further developed in the coming year to significantly raise
our profile, especially in regional communities, as a strong contributor to improved
community resilience.
28%
First Aid kits
Components
Defibrillators & accessories
Other
Books, posters & stickers
Garry Coombes AM KStJ
Chair, Training
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community
care
work
community care work
It is my pleasure to report on another year of service to our community and our
clients. Our program co-ordinators provide outstanding skills in matching clients
and volunteers which enables long-term, rich and rewarding relationships benefiting
both client and volunteer.
Our committee continues to meet regularly and is a vigorous and passionate
group of clients, volunteers and community representatives who bring knowledge
and experience to our table. Our dominant purpose is to continue to maintain
the high standard of service that we currently provide and to plan manageable
growth in accordance with the St John SA business plan. Part of the initiatives
by the committee implemented into Community Care in the past year has seen a
collaborative project undertaken between Community Care and the Youth Council.
Committee members have been consulted in the creation of a carer policy and
procedure and continue to review relevant documents throughout the reporting
cycle.
The committee has submitted or commenced creation of several proposals to the
Board as part of their continuous improvement and expansion plans.
We have 410 volunteers supporting 585 clients
We are very grateful for the continued passion and support shown to community
care by our Board of Directors and management.
Our program is very capably managed by Eugena Knight-Hoggins whose untiring
energy and commitment knows no bounds.
We are indebted to our wonderful and generous volunteers who give so willingly
of their self and their time to make such an impact on the lives of members of
our community. We are humbled by their generosity of spirit and know that the
people they visit appreciate all that they do.
I am very proud to present this report on behalf of all the wonderful people who
make up community care.
Bronte Weeks MStJ
Chair, Community Care
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
circle of friends
historical society
sayc order of st john
I am very proud to announce that our northern program was rewarded with the
Australia Day Community Service Group of the Year award this year. This award
reflects the wonderful service we are providing to the community.
Highlights
• During this year we celebrate
20 years of outstanding
community service by our
volunteers
• Community Care continues to
provide reliable and friendly
support to older members
of the community who are
isolated and younger people
living with a disability and their
carers. Our service is more
relevant than ever with social
isolation being such a large
problem in our society
• During the past year our
volunteers provided 36,019
hours of support to our clients
• Our community care program
is held in high esteem within
the community and we are
at the forefront as a service
provider as reflected in our
Home and Community Care
(HACC) audit outcome of
20/20
As part of our continuous improvement strategy we meet with focus groups of
clients and conduct surveys, inviting them to provide us with feedback to assist in
present and future service plans. The outcomes are reported to the committee.
Our program is jointly funded by Home and Community Care (HACC) and St John
SA, allowing us to continue to provide our services.
Recently we introduced a new program ‘Circle of Friends’ which commenced in
March 2011. This program provides flexible social support service which enables
HACC eligible older members of the community and younger people living with
disabilities to further create ways to continue to experience a sense of meaning,
purpose and enjoyment in life.
Circle of Friends is an innovative program which is tailored to reveal a client’s hidden
strengths and abilities, helping them to share their knowledge and skills in a friendly
environment.
Community Care is proud to continue its association with Operations and Cadets,
with Cadets providing assistance during the Christmas party season.
The program continues to publish its quarterly client newsletter ‘The Companion’
and also submits articles of interest and relevant information in the St John SA
member newsletter ‘Open Airways’.
Our dedicated community care team provide the best possible service to clients and
volunteers, continually improving practices and maintaining program requirements
under our funding agreements.
2010/11 2009/10
Volunteers 410 430
Volunteer hours 37,348 35,632
Community Care clients by region
Burnside 99 114
Marion 72 63
Enfield 93 84
Norwood 48 41
Northern 82 91
Western 104 110
Onkaparinga 81 71
Total Community Care clients 579 574
*Total value of $1,025,203 $978,098
volunteering hours
Grants $489,418
Expenses $627,925
St John contribution $138,507
* Calculation based on year 2010 average wage rate
by hour of $27.45 as published in ‘Economic Value of
Volunteering in South Australia’ report by
Duncan Iromonger
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
18 19
19

operations branch
patient care services
I have great pleasure in presenting the Operations Branch report and highlighting some of
the activities during the 2010/11 financial year.
The positive impact of the new General Manager People & Culture is being felt across the organisation
and has facilitated the move of a number of Operations Branch programs to the people and culture
portfolio and become whole-of-St John support programs. This includes the Peer Support Group,
Contact Officer Group (harassment and bullying) and the Welfare Group. This allows Operations
volunteers to focus on direct delivery services. The support and cooperation from all staff has been
much appreciated by our volunteers.
operations
branch
patient
care
services
Over the Christmas and New Year period Australia again experienced another alltoo-familiar
disaster event - this time in Queensland. While the rest of the nation was
experiencing the longest and worst drought on record, Queensland encountered extreme
flash flooding, extending in a 100 kilometre radius and including parts of Brisbane.
Tragically there was loss of life and entire communities were destroyed with the loss of
houses, accommodation and commercial businesses. The St John National Emergency
Response Guidelines were initiated to enable South Australia to provide seamless crossborder
assistance to our St John colleagues during this devastating period. Thirteen
members from St John SA were deployed as part of a national response to aid the recovery
process. The contingency comprised members from a number of Divisions from across
SA and included paramedics, nurses, a medical officer, a social worker and advanced first
responders.
“Our members were confronted with a scale of citizen displacement and health implications
of a magnitude that most had not encountered in person before. Typically, members
treated infected and non-infected skin injuries, dehydration, skin burn, eye foreign bodies,
insect bites, emotional distress, joint sprains and some medical emergencies requiring
hospital transfer” (St John on-scene volunteer).
St John SA wishes to record appreciation to all who contributed to this effort, including the
volunteers in the State Office who provide the all-important planning and logistics support.
Thank you also to our members’ families and employers for providing support and time
away from work in support of St John’s humanitarian response.
Operations in South Australia
In parallel with disaster relief efforts the focus in SA was on the major public event
commitments like Tour Down Under, International Cricket, Big Day Out, Schutzenfest,
Carnevale, The Fringe, Womadelaide and Clipsal Adelaide 500, to name but a few.
Once again, the extraordinary effort and dedication by Operations Branch members from
across the state enabled all of our major commitments to be fulfilled in the customary
professional and efficient manner. In regional areas, members again excelled in their
fulfillment of the many public events taking place in country locations.
Our highly acclaimed Cadet program continued to flourish with a strong level of youth
membership. The coordinated, progressive series of activities and experiences continued
to engage members; however for the year ahead importance must be placed on increasing
the numbers of adult leaders, particularly in country towns.
The annual Cadet Camp continues to be the highlight of the calendar year with record
numbers attending. Significantly in October 2010 we celebrated 60 years of the Cadet
Camp at Angaston. All who attended would agree that the day was one to reminisce and
enjoy the company of past and present ‘campers’.
Planned organisation-wide improvements have seen a number of new senior staff members
welcomed.
A priority for 2012 will be continuing to develop leadership skills for Operations Branch volunteers.
Good leaders are pivotal to the success of our Divisions. I look forward to seeing future initiatives
involving the selection and development of leaders for adult and cadet roles.
Involvement with St John SA volunteering can be a wonderful testing ground for future career
paths. The experience and expertise of members is greatly valued both internally and externally. A
reorganisation of State Office staff presented opportunity for a number of Operations volunteers to
gain full time employment positions within St John SA.
Effective operational equipment plays a critical part in the provision of St John SA patient care services,
and importance is placed on ensuring all resources are fit for purpose. A priority this year was the
identification of a successor to the current Ford Transit vehicles which are no longer manufactured
with automatic transmissions. Following research a trial vehicle has been purchased and fully fitted
out including a new stretcher and striking safety livery. The Fiat 180 is operationally ready and will be
moved around the state to gain member feedback. New vehicles however come at significant cost,
and those of a size and fit out suitable for our needs will cost approximately $85,000 each.
An extensive statewide audit of our Ferno-Washington stretchers has been conducted and all essential
maintenance has been undertaken. In addition 16 new model stretchers have been purchased for
our non-emergency transport fleet.
Importance is placed on the ‘tools’ that enable Operations Branch to work more efficiently and
effectively. I am delighted with the recent acquisition of a web based Divisional Management System
(DMS) software program which will significantly improve our management and reporting of Operations
activities. The software was developed by St John in Queensland and is now fully implemented into
every one of their Divisions. The program will be piloted in Port Adelaide and Adelaide Motor Cycle
Divisions prior to the gradual rollout across metro and regional Divisions.
The DMS is essential for Operations Branch to effectively do its future ‘business’ with modern
technology which will reduce the administrative time of our members. The implementation will no
doubt come with some initial teething problems and I ask all members to be patient and positive
towards what will be a significant milestone for Operations Branch.
The future
The year ahead sees much opportunity to review and improve, as well as some challenges to overcome
which I have no doubt will result in a stronger Operations Branch, such as:
• Adapting to the effects of the Board’s property portfolio review (evaluating property condition,
structure and general maintenance, energy efficiency, location, level of occupancy, and long term
member and community needs)
• Working with staff at State Office to avoid duplication and free volunteers from administration
tasks
• Financing future initiatives as one-St John
• Improving volunteer recruitment
• Reviewing centre locations, vehicle fleet numbers and placement
I am confident that we can meet these challenges and extend our services for the benefit of the SA
community.
cadets
community
care
volunteers
first aid training
first aid services
operations branch
first aid kits
strength in the community
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
20 21

youth circle development
of friends
operations
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
historical society
sayc
Deployment to Queensland floods
Two of our senior officers were called upon to provide the Queensland Incident Command
with high level clinical advice and incident management assistance during their deployment
to the Queensland floods – an indictment of our member’s skill and the value of national
training programs. Overall, our response can be summed up by the following quotes:
Dr Tom Cundy ‘…overall, this experience, like many others, has reinforced the valuable
and unique service that St John Ambulance contributes to the community. In Queensland,
this was demonstrated on a relatively grand scale; however, the flood deployment was
a single duty and St John has a calendar packed with many more upcoming duties that
rely on the commitment and goodwill of its members. The service provided by St John is
shared amongst members who should all feel equally proud of their involvement in the
organization on all levels – community, state and national’.
State Paramedic, Rob Elliott ‘It was a privilege to serve the broader community of
St John, and work with such an interesting and talented team from SA as well as interstate
colleagues. It was an outstanding professional development opportunity for me. To be
able to add such a complex multi-site, multi-jurisdictional, primary health care, recovery
focused, campaign event to my incident management experience was extraordinary...
I have gained a greater understanding of St John as a national body, variations in
corporate approaches and some of the challenges for our professional officers as we
break down state barriers. I was also able to forge contacts with senior St John staff that
are also QAS staff which has been of benefit to me in a professional context’.
Thank yous
The commencement of a new triennium will see the appointment of new senior State Staff
members and a re-structure of the State Groups. This is a necessary process to ensure
opportunity for aspiring leaders and to provide new initiatives to advance Operations Branch.
I sincerely thank the outgoing State Superintendent Russell Dippy, State Professional Officer
Colin Ireland and State Medical Officer Christopher Zeitz for their valuable contributions and look
forward to these officers continuing their commitment to the work of Operations Branch.
In conclusion, I extend a sincere thank you to every adult and cadet member for all your dedicated
work and in contributing to the ongoing success of Operations Branch.
Thanks also go to our President, Commissioner Mal Hyde for his invaluable guidance and support,
State Group members led by the State Superintendent, Chief Executive Officer Sharyn Mitten,
members of the State Board, and our supportive State Office staff.
A special thank you to our Deputy Prior, the Governor of South Australia His Excellency Kevin
Scarce for his active involvement in our formal activities and for his encouragement of our youth
members.
I look forward to the coming year and the challenges it brings, and will continue to champion the
work of the Operations Branch, the needs of our members and the voluntary work that we provide
to the South Australian community.
Ray Greig OAM KStJ
Commissioner
2010/11 2009/10
*Patients treated 9,632 9,512
*Events and emergencies attended 4,627
Volunteers
Cadets and juniors 751 749
Operations Branch adults 907 894
*Operations Branch trainers 120 70
strength in the community community
first aid
care
cadets first kits aid training
first aid services
volunteers
operations branch
Volunteer hours
*Duty hours 95,587 89,559
*Training hours 72,950 69,384
**Total value of volunteering hours $4,626,341 $4,362,985
Operations Branch first response qualifications
*St John Preliminary First Aiders 427 663
*St John First Aiders 190 143
*St John First Responders 708 584
*St John Advanced Responders 32 12
*Health Care Professionals 104 109
Members of the St John SA response team deployed to Queensland
Left to right; George Dudzinski, Meredith Jenner, Kathy Doult, Darryl Zeuner, Gabby Fisher, James Bonello,
Tom Cundy, Melanie Gilgen, Rob Elliott, John Anderson, Shane Bolton, Noel Hender, Peter Spencer
Operations Branch Regions/Divisions
*Cadet Divisions 34 35
*Adult Divisions 50 47
*Total Divisions 84 82
Regions 8 8
* 2011 - 1st Jan - 31 December 2010
* 2010 - 1st Jan - 31 December 2009
** Calculation based on year 2010 average wage rate by hour of $27.45 as published in
22 ‘Economic Value of Volunteering in South Australia’ report by Duncan Iromonger
23

young members
youth council
youth circle development
of friends
operations
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
historical society
sayc
Through providing fun, safe and supportive opportunities for young people to grow and develop while engaging
meaningfully in the provision of patient care services to the community, St John in South Australia continues to
develop a broad spectrum of life enhancing skills for our youth members. With over 50% of operations branch
members in South Australia fitting within the youth age bracket this remains a high priority for St John SA.
The National Youth Plan (2010-2013) provided 5 key areas of focus; Flexibility, Retention and Recruitment,
Cross-Service engagement, Leadership, and Recognition of the contributions of young people. Additionally, there
has been a focus within South Australia on policy, procedure and process to ensure that we are continuing to
provide a consistent and appropriate framework for the delivery of the youth development program.
Our young members continue to excel
We have seen significant growth in numbers of members attached to cadet divisions – with a 45% increase in
the number of cadets engaging with the St John SA program since 2007. This is evidence of a program that
is engaging and relevant to our community needs. However, further growth is now limited by the availability of
suitably skilled leaders working within the Cadet and Junior program.
Our young members are setting and achieving personal goals. There has been an increase in the number of
young people who are achieving the Grand Prior Award, requiring completion of six compulsory badges plus six
badges of choice - a challenging but rewarding achievement.
In 2010, 80 members completed their Non Commissioned Officer (NCO) program, setting the foundation for
further development of their leadership skills. This has been achieved through increasing the frequency and
availability of this training program.
This year, we saw a record 86 members from across South Australia participate in the annual competition day,
with competitions held in First Aid, Drill and Food Tray categories, along with good representation in both the
Cadet and Cadet Leader of the year categories. Competitions are designed to challenge our young members
– putting the skills that they work so hard to develop to use in a safe environment. This increase in participation
is reflective of the efforts that Cadets are putting into their training, with the support of their divisional leaders.
The additional training puts our young members in the best possible position to be able to assist should an
emergency strike.
Further focus on increasing participation in residential activities is continuing, with acknowledgement that
cadet members and young leaders develop resilience, planning and communication skills, and demonstrate
leadership through interacting in this environment.
The future
There is a lot of excitement regarding the opportunities to further the engagement of young people within
St John in South Australia in the year ahead, and we look forward to maintaining a relevant and engaging
youth development program and ensuring opportunities to further develop personal skills through volunteering
activities.
It is important for all of us to remember that our young members are more than just the future of St John –
they are half of the present.
Darren Daff MStJ
State Officer Cadets
2010/11 has been a year of transition for the South Australian Youth Council to a new leadership team. We
have continued to strive and make profound achievements for the youth movement; our aim remains to be the
voice of youth.
Our focus has been on highlighting key areas in the youth sector where organisational support could be improved
and where St John SA can better acknowledge and recognize our younger members.
We have also made a conscious effort to broaden and secure our relationship with the Community Care program
and state office to investigate other opportunities available within the organisation and to ensure that St John SA
youth are present at every available decision making forum.
Snapshot of our 2010/11
The SAYC have developed and facilitated the introduction of the Community CPS Australia Young Leaders Award.
This has included discussions that have developed to corporate sponsorship.
Far greater cross branch activity and collaboration – SAYC and Community Care representatives are present
on each other’s committee and are working closely to identify areas for flexible volunteering with youth in the
community.
The SAYC focused attention on working to streamline and realign the process of transition amongst members
turning 18 through its ‘Are you ready to step up?’ campaign.
The SAYC continue to make a contribution on the Australian Youth Council (AYC). We are consistently working
with the national team to implement national youth policy and projects, including the 2011 Flashmob in Sydney.
Working with state office to identify areas for greater youth representation in the paid workforce and providing
more opportunities for flexible work experience.
We continue to report to the Board, including submissions for the board papers and an active representation
through Chief Executive Officer Sharyn Mitten.
The future
As an organisation we strive to provide opportunities for our youth to experience professional development
and advocacy. We must continue the trend of two-way dialogue to ensure youth remain engaged, with real
opportunities to develop and to positively shape their growth.
Lachlan Cibich
Chair, Youth Council
volunteers first aid services
first aid kits
operations branch
first aid training cadets strength in the community care
community
SAYC
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
24 25

state staff structure
CEO
Sharyn Mitten
MARKETING
Personal Assistant
Paola
Mavrogiannis
Marketing Manager
Marian MacLucas
Marketing
Publications
Coordinator
David Hayes
Events & Marketing
Assistant
Carolyn Begbie
Communications
Coordinator
Karen Harding
GM Commercial,
Education &
Products
Greg Clothier
GM People &
Culture
Sabah Izzet
TRAINING
SALES
BUSINESS
MANAGEMENT
ADMINISTRATION
& SUPPORT
VOLUNTEER
SUPPORT
SERVICES
COMMUNITY
CARE
PROPERTY
Trainers
Wayne Backman
Alan Bennett
Gaylene Binney
S Brzezinski
Allen Burns
Michael Cox
K Cunynghame
Kate Denley
Kathy Doult
Alan Edge
Paul Farnden
Patrick Fitzpatrick
Bruce Gould
Carol Greig
Elizabeth Groom
Christine Hall
Maree Holmes
John Hughes
Fran Jarrad
Helen Kubenk
Fred Leaper
Keiren Mahoney
Bob Menadue
Joan Metcalfe
Eric Miles
Janet Moroney
Chris Noble
Neta Noble
Karen Rae
Vera Siebert
Ruth Surian
Bon Taddeo
Janette Tilsner
Lorraine Walford
Rob Whaite
Chris Whales
State Education
Manager
Phil Golding
State Sales
Manager
Alida Parente
Business Manager
Corporate
Walter Bojczuk
HR Advisor
Miriam Hobson
Manager Volunteer
Support Services
Heather McAllister
Program Manager
Community Care
Eugena Hoggins
Property Officer
Janine Guerrier
Quality Education
Manager
Susan
Rosenzweig
Distribution
Sally Marshall
Judy D Aloia
Team Leader
Customer Service
Jakki Foster
Receptionist
Christine Child
Volunteer Services
Support Officer
Lynn Richards
ASSETS
Training Resources
Manager
Heather Jones
Assets & Logistics
Manager
Scott Loechel
Training
Coordination
Manager
Hilary Barber
State Restockists
Lee Bristow
Finizia Ellis
A Marenkovic
Pauline Gower
Kathy Doult
John Hughes
Fran Jarrard
Customer Service
Officers
Frank Fajardo
Nova Jorrell
Alisha Durber
Ruthie Southam
Kira Nolan
Administration
Support Officer
Locky Cibich
Recruiting Officer
Min Tan
Program
Coordinators
Toula Pirone
Barbara Dulska
Pauline Lewis
Nick Thompson
Frances Ashman
Judy Bowden
Deb Tiggemann
Vanessa Leane
Kerry Davies (mat)
Volunteer Services
Members Support
Ruth Surian
Training Team
Leader
Gaylene Binney
ADMINISTRATION
Business
Development
Manager Regional
Sue Rose
Community Care
Support Officer
Lynn Richards
Personal Assistant
Peta Treloar
State Business
Development /
Trainers
John Hughes
Fran Jarrard
our state office
St John SA’s small team of dedicated and hard-working paid staff work tirelessly to support our charitable and
volunteer efforts. Often unseen and in the background, their efforts are important to the success of the publicly
visible efforts of St John SA.
Most paid staff are located in State Office at Unley, but there is a band of committed trainers who deliver training
courses across the state from Roxby in the north to Mt Gambier in the south.
The organisational restructure of the non-volunteer component of St John SA has continued throughout the year.
All areas of State Office have been impacted by the restructure which has now resulted in a more efficient and
relevant structure to drive and promote St John SA operations. As a consequence, some staff members have
changed roles, new staff have commenced, and we have farewelled others.
In order to best meet the resource needs of all parts of the business, St John SA has recently embarked on a
significant workforce planning project. Reviewing all parts of the business, including future staffing needs, skills
and competency identification, role clarification, performance management systems, and an exhaustive policy
and procedure review, will ensure that all paid staff are actively engaged, supported and developed in the exciting
role that St John will continue to play in the community.
Our business
This year’s Business Plan is challenging, with some ambitious targets which are necessary given the changing
environment and increased expectations that St John SA is now working towards. The plan has been the driver
for the development of Unit Action Plans which clarify expectations and standards required for our success.
In order to meet these targets, all staff have been working towards common “cascading” goals, designed to
support the operations of St John SA. Development of staff has also been a focus, ensuring that the skills and
competencies required to deliver the Business Plan are readily available. A s a result, around 15 staff have been
supported to undertake Certificate and Diploma courses this year.
Our workplace
Most staff work under one of two workplace agreements which cover employment conditions, remuneration,
leave entitlements and associated benefits. Currently, these agreements are being reviewed and updated with
a greater focus on performance, development, and most importantly, strategies supporting greater work/life
balance.
Communication has been a key focus over the last year, supporting a more transparent leadership structure.
In this regard, the St John SA Leadership Team has been established. Made up of supervisors, managers
and others in key organisational roles, this team meets on a fortnightly basis, and focuses on addressing the
challenges of the workplace together. Currently, this team is involved in identifying leadership competencies and
is working on requirements of all staff in regards to performance reviews and development, both of which will be
critical to the continued success of our staff.
youth circle development
of friends
historical society operations
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
sayc
Our safety
GM Shared
Services
Jerie Schmidt
INFORMATION
TECHNOLOGY
IT Services
Manager
Adrian Coulls
IT Assistants
Shaun Coulls
Luke Davis
Workplace safety has been paramount this year, and we have been fortunate to experience a few successes in this
area. St John SA has satisfied all requirements of a recent OH&S audit, and with a newly appointed Occupational
Health & Safety Officer, awareness of safety issues and strategies has continued to be commonplace.
FINANCE
Management
Accountant
Stephen Joyce
Financial
Accountant
Jenny Moun
Accounts Clerk
Nicole Ramos
Accounts
Receivable Officer
Paulette Hawkes
Accounts Payable
Officer
John Hyatt
Accounts Clerk/
Payroll
Jane Fleming
As at 30 September 2011
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
26 27
Our future
With continued growth planned for St John SA, new markets and business opportunities, paid staff will continue
to play a vital role in supporting the important work of St John SA. We will continue to do all that we can to ensure
that they are successful in their daily work, that they are appropriately developed, that they are safe in the work
that they do, that they are well led, and that their efforts are acknowledged and rewarded.

the order of st john
the order of st john
Deputy Prior
His Excellency
K Scarce AC CSC
RANR KStJ
Bailiff Grand
Cross
Professor
V R Marshall AC
Dames and
Knights
Dr B E Ancell AM
Dr P A Arbon
Mr B J Bartlett
PSM
Dr F H
Bridgewater OAM
Mr G L Coombes
AM
Mrs M K Corkhill
Dr J L Crompton
RFD
Mrs L A Dansie
Dr G A Davies AM
RFD ED JP
Lt Gen Sir
D Dunstan
AC,KBE, CB
Dr R M Edwards
Dr B J
Fotheringham AM
Mr R J Greig OAM
Mr D C Heard
Mrs M Jackson-
Nelson AC CVO
MBE
Mr V W Kollosche
Sir E Neal AC, CVO
Lady Neal AM
Mrs M A Nunn
Sir K Seaman
KCVO OBE
Mrs E Scarce
Mr A J Watt LVO
QPM
Commanders
Mrs A L Andersen
Mr B G Battersby
Mr R S Beahl
Mr P A Bird
Mr D J Bridges
Dr R Britten-Jones
AO
Mrs G J Curtis
OAM
Mr K W Dansie
Mr D V Degiglio
ASM
Mrs R Denham
Mrs E M Doman
OAM
Lady Dunstan
Dr J S Flett AM
Mrs C Gerner
Mr P R Gill
Mrs M E Gove
Mrs S R Hall
Mr P R Hawkins
Dr F F Heddle
OAM PO
Mr N R Hender
BEM
Mr V Humeniuk
Mr D A Hunt AO
QPM
Mr A D Lockyer
OAM
Mr P W Lorimer
OAM
Dr S T Mcgovern
Mr V Pavlik
Miss K M Peach
Mr J A Rawes
OAM
Mr B J Rayson
Mr L W Rogers
Mr H T Rogerson
Mr R G Schilling
Mr S P Sperou
Mr D D Thomas
OAM
Mr G A Woods
Mr C G Wright
Dr J F Young
Chaplains
The Right Rev
I George AO LLB
The Right Rev
K Rayner AO
Officers
Dr I Aarons
Dr B G Alcorn
Dr C O Auricht
Mrs M K Baker
Mr B Ballard
Mr C J Beames
Mrs M Beard
Mr A C Bennett
Mr G W Bone
Mr D E Bray
Mr G B Brewer
Mr A G Britton
Mr F A Butler
Mr P Butler
Mr C J Campbell
Mrs V E Cates
Mr I Coburn
Mrs P Cohen
Mr N S Copley
Mr J L Cronk
Mrs L M Danzo
Mrs T Davies
Mrs N J Day
Miss B L Delaine
Mr R M Dippy
Mr D A Dry
Mr J J Dudzinski
Mr A J Edge
Miss L N Fahey
Miss J F Feast
Mr A M Ferguson
Dr A A Gazard
Mrs W M Gibson
Dr J E Gilligan
Mr J Goodburn
Mr L R Gregurke
Mrs D E Greig
OAM
Mr G H Hambling
Mrs M A Hampel
Mrs C A Hawkins
Mrs S E Hayes
Mr B M Haynes
Mr T J Haysman
Mrs D Hodgson
Mr C J Hunter
Mr M A Hyde AO
APM
Mr A J Inglis
Mr W G Jackson
Mr R Jeisman
Mrs P A
Kakoschke
Mr C D Lemmer
ASM
Mr E B Lock
Mr R M Luscombe
Mrs M K Lynn
Miss R A Mac
Krell
Mrs C Maidment
Mr P Malycha
Mrs N Mann
Mrs J S Marshall
Mr W J Martin
Mrs E Matters
Mrs J McLachlan
Mrs J O McLean
Mr R F Menadue
Dr C G Mills
Mr R W Mitchell
Mr C Moore
Mr J E Ness
Mrs P B Niemann
Mr M V Norman
Mr R B Nunn
Mrs P A Osborne
Mr B P Paterson
Mr R E Pedler
Mrs C F Pedler
Mr I G Pole
Mrs L D Pole
Mr A N Powell
Mrs P M Pudney
Mrs J D Rodgers
OAM
Mr A J Roney
Mr K V Rowley
Mr C L Ryan OBE
Mrs T C
Sandercock
Mr I A Schunke
Mrs B Seaton
Mrs E P Simpson
Mrs W Spence
Mrs K E Stubing
Dr W D Symes
Mr H J Tornaros
Mr R J Toshach
Mr R W Tuohy
Mrs E W Unger
Mr I Walsh
Mr A C Warren
Mrs F E Watt
Mr M H
Whimpress
Mrs S M White
Miss J Whitehorn
Dr J A Williamson
Mr W J Wills AM
Mr R E Wright
Dr C J Zeitz
Dr K M Zeitz
Members
Mr R J Adams
Mr G L Allen
Mrs J A Allen
Mrs D B Allen
Mrs A M Amos
Mr J A Anderson
Mr D B Anderson
Dr J S Anderson
Mr R Apted
Mr I M Archibald
Mr D H
Armstrong
Mr R W Arthur
Mr K W Bailey
Dr H J Bailey
Mr J P Bailey
Mr L R Baker
Mr G L Baker
Mr P G Barrett
Mr A A
Bartholomaeus
Mr A Bastian
Mrs B D Bastian
Miss K M Bastian
Mrs E M Batten
Mr H J Bear
Mrs K L Bear
Mr H Becker AM
Mrs R J Begg
Mr D J Bell
Mr R K Bell
Mr E L Bentley
Mr R H Berlin
Mrs J M Best
Mr G S Bigwood
Mrs E J
Birchmore
Mr R A Bird
Mr J R Bissett
Dr R B Black
Mrs D M Bleby
Mr S Bolton
Mrs J V Bootes
Mr G Bottcher
Mrs P A Boucher
Mr D W Boundy
Mrs M E Boundy
Mr M A Bourn
Mr D Bower
Mrs L D Brooks
Mr R J Brooksby
Miss C G Brown
Mr D S Bryant
Ms L J Burford
Mrs J E Burgess
Mr J B Burnley
Mr A Burns
Mr E C Burns
Miss T Butler
Mr H D Button
Mr D Carden
Mr P Carden
Mrs R Catford
Mr J J Chadwick
Miss B A Chatfield
Mr G H Chibnall
Mr M N Christie
Mrs B L Clements
Mrs L R Clyde
Mr J L Cockshell
Mrs I T Collier
Mr K A Collins
Mrs M E Combe
Mr P E Conrick
Mr R Cook
Mr P G Cook
Mrs B J Coombs
Mr P Corkhill
Mr J D Corkhill
Mrs M F Corkhill
Mr J Corner
Mrs R J Corner
Mrs R H Cornwall
Mr F H Court
Mr I G Cox ASM
Mr P L Crompton
Mr K L
Cunningham
Mr R W Curtis
Mr D L Daff
Mr P L Daniell
Mr G C Davey
Mr B C Davey
Mrs P J Davidson
Mr D G Davill
Mrs V E Davill
Mr L N Day
Mrs B D Debono
Mr M C Denham
Miss C L Destro
Miss T L Dewick
Mr M Diamond
Mrs S A Dippy
Mr J Ditcham
Mr M R Doyle
Mr J Dyer
Mr J L Dyett
Mr G G Edmonds
Mr J A Eglinton
Mrs H K Elix
Mrs L E Elles
Dr M P Fernandez
Mr E A Ferrarese
Mr G J Finckler
Mr G S Forster
Mr W M Foster
Mr P J Foster
Mr L B Francis
ASM
Mr R L Francis
Mr P F Franklin
Miss R E Freeman
Dr P Gartrell
Mr M Gates
Mr L Gersch
Mr G Getzin
Mr G A Geyer
Mr J N Gifford
Mrs N K Gilboy
Mr D Gittins
Mr G E Gittos
Mr G C Gobbett
Mr R R Gogler
Mr B J
Goldsworthy
Mr I M Gordon
Mrs C A Goulter
Mr A J Graham
Mrs P A Graham
Mr N R Gray
Mr D C Gregory
Mrs D G Gregory
Mr L M Greig
Mrs L E Griffin
Dr W M Griggs
Mrs E J Groom
Mr L P Gurney
Mrs T J Haeusler
Mr B Hage
Mr K B Hall
Mr M L Hancock
Mr R L Hancock
Mrs E V Hancock
Mrs R Handley
Mr G J Harvey
Mrs L J Hawke
Mrs E J Haythorpe
Mrs J B Heard
Mr P F Hennekam
Mr J A Herbert
Dr D K Hewitson
Dr P D Heysen
Mr P J Hill
Mr J Hill
Mr B M Hill
Mr G N Hillman
Mrs M A Hilton
Mr K V Hodgson
OAM
Mr J Holland
Mrs B E Holland
Mr R B Holt
Mr M P Horsman
Mr K A Hosking
Mr G J Howard
Miss J Howe
Mr S G Humphrey
Mr C F
Humphreys
Mr J M G Hurling
Mr K J Hurrell
Mr C J Ireland
Mr P Jackson
Mr J Jaensch
Mrs J D Jaensch
Mr N D James
Mrs M Jeisman
Mr J E Jennings
Mr N P Johncock
Mr R M Johnson
Mr E J Jones
Mr L A Kay
Mrs B J Keller
Dr A R Kellie
Mr I R Kellie
Mr P R Kershaw
Mrs A M Kester
Mr K C Kettle
Mr M L King
Mr L D Kinloch
Mr G A Kirby
Mr L E Klemm
Mrs K Kruys
Mr K G Kurtz
Mr B R Lablack
Mr P F Lacey
Mrs K A
Lancaster
Dr L H Lane
Mr P S Langdon
Mr R E Larsen
Mr G R Laxton
Mr R C Leesong
Mr M M Lewis
Mr L L Lindholm
Dr J T Linn
Mr T D Liston
Mr P J Little
Mr L G Lucas
Mr C R Luders
Mr G J Lumsden
Mr N Mackinnon
Mr J Mackison
Mr J Magor
Mrs J Male
Mr T B Maloney
Mrs M C Manser
Mrs K H Marles
Mrs B Marrett
Dr S H Martin
Mrs M D Martin
Dr C P Mattner
Ms H L McAllister
Mrs L D McCallum
Mrs G J McCallum
Mrs B
McCausland
Mr A E McDonnell
Mr W E
McDougall
Mr J A McGoogan
Mr J W
McKeough
Dr G R McLean
Mr J M McLellan
Mrs J E McLellan
Mrs M McLennan
Mrs I M McManus
Mr A F McPhail
Mrs L M Menadue
Mr A K Menzel
Mr H A Menzies
Dr N J Mitchell
Mr J Moar
Mr N C Modistach
Mr S D Mooar
Mr D A Moore
Mrs S K Moore
Mrs C Moore
Mr J G Morley
Mr G H Morrison
Dr R I Murdoch
Mr P Murphy
Mr D J Murray
Dr M E
Nancarrow
Ms C Neate
Mr D J Nicolle
Mrs N Noble
Mr D Norman
Mr P A Norman
Mr R J Nuske
Mr T N Oakley
Mrs C L Oaks
Mrs J P Oates
Mrs E N Obst
Mrs B J O’Daniel
Miss A C Olsen
Mr D F Opperman
Mr A L Orrock
Mr R K Owens
Mr K J Packer
Mrs P O Packer
Mr K D Parbs
Mr R T Parkinson
Mr K S Parslow
Mr J A Parsons
Mrs E Patterson
Mrs B L Pearse
Mr R K Pearson
Mrs J B Pedler
Mr D M Phillips
Mr T I Pilgrim
Mrs P G Playford
Mr J T Pohl
Mrs B Pohl
Mr G R Polglase
Ms K A Poulish
Mr D N Pratt
Mr J H Pringle
Mr W Prowse
Ms R J Puckridge
Mr I Rae
Mrs C Rae
Mr E A Rathjen
Mrs P A Ratsch
Mrs A J Raven
Mrs S Raymond
Mrs E A Rayner
Mr G J Rayson
Mrs P Richards
Mrs L D Richards
Mr B Roberts
Mrs A Roberts
Mr G I Robertson
Mr K J Robson
Mr P G Rodda
Mrs J M Rogers
Mr J J Ronan
Mr F W Rosenow
Mr H D Rowe
Mr S A Ruddock
Mr P S Ryan
Mr J A Ryan
Mr V A Sargent
BEM JP
Mrs B Schache
Mrs A T Schapel
Mr M J Scott
ASM
Mrs M Seager
Mrs M J Shipard
Mr A G Sims
Mr I J Sinclair
Mr R L Smith
Mr R C Smith
Mrs J Smith
Mrs G A Sperou
Mr W H Spratt
Mr M J Stanton
Mr W J Stevens
Mr D A Stevenson
Dr I I Suter
Mrs M H Swan
Mr T J Sweeney
Mr W V Tapscott
Mrs H M Thom
Ms R A Thomas
Mr M G
Thompson
Mr J H Thompson
Mr R G Thompson
Ms H J Thompson
Mrs R J
Thompson
Ms C J Thompson
Mrs E Thomson
Mrs Y M Thomson
Dr F L Thyer
Mr D A Tilley
Mrs J Tilley
Mrs T M Tilley
Mr A W
Todd-Egglestone
Mrs A M Todd-
Egglestone
Mr A P Tomney
Mr A H Tonkin
Mr D R Truran
Mrs H F Tucker
Mrs G E Tulett
Mr D L Turner
Mrs G M Turner
Mrs E P Tyler
Mr I R Uppill
Mr G D Usher
Mr H L Van Giesen
Mrs V Van Hees
BEM
Mr T Van Vugt
Mr J L Victory
Mrs L J Walford
Mrs B J Walker
Mrs J A Walker
Dr J S Wallace
Mr S J Walter
Mr D W Ward
Mrs G A Ward
Mr E C Warr
Mrs S M Warren
Mrs B Weeks
Mrs B A Wegner
Dr W Weightman
Mr L J Weinert
Mr C J Westbury
Dr M A Wheaton
Mrs P Wheeler
Mrs K Whitelaw
Mrs R Whittle
Mr B T Whyte
Mrs E R
Wiebrecht
Mr L E Wigg
Mrs F L Wigney
Mr S R Williams
Mr K G Willoughby
Mrs M A Wilson
Mrs M A Wohling
Rev J Woodhouse
Mrs B L Woods
Mr R B
Woodward
Mr M J Woollard
Mr B R Wright
Mr F C Wright
Mrs J M Wright
Miss P T Wright
Mrs E Wright
st john ambulance australia sa inc. • annual report 2010/2011
28 st john ambulance australia sa inc. • annual report 2010/2011 29

st john sa service awards
historical society
Operations
Service Certificate – 57 years
Clifford George Wright
First Laurel Leaf – 52 years
Peter Stewart Langdon
4th Gilt Bar 47 years
Garry Leslie Coombes
3rd Gilt Bar 42 years
Alan Charles Bennett
Carey Samuel Evans
Eugenio Antonio Ferrarese
Daryl William Payne
Lynette Dawn Pole
Michael John Dundas Scott
2nd Gilt Bar 37 years
Jeremy Goodburn
Andrew James Inglis
Lawrence John Weinert
Villis Marshall
1st Gilt Bar
Patricia May Bellman
Franklin Herbert Bridgewater
Margrethe Sue Cugley
Sheila Elsie Hayes
Desmond James Johnston
Michael John Victory
Jennifer Joan Zietz
Third Bar 27 years
Karyn Leanne Bear
Allan Raymond Chivell
Graham Murray Cugley
Margrethe Sue Cugley
Kenneth Leo Cunningham
Russell Malcolm Dippy
Johannes Jozef Halman
Sheila Elsie Hayes
Darryl Arthur Tilley
Kathryn Zeitz
Second Bar 22 years
Ethel May Batten
Cathryn Mary Blackwell
Gabrielle Brook
Kenneth Leo Cunningham
Peter James Foster
Margaret Anne Foster
Neta Noble
Hugh Paterson
Marilyn (Kaye) Vaughton
First Bar 17 years
Janice Abbott
Cathryn Mary Blackwell
Gabrielle Brook
Helen Barbara Bunnett
Kenneth Leo Cunningham
Helen Suzanne Judd
Bronwyn Tracy Reichelt
Vera Maud Siebert
Cheryl Susan Williams
Service Medal 12 years
Cathryn Mary Blackwell
Edward James Camplin
Belinda Joan Carpenter
Sok Ping Cheong
Gail Sharon Edwards
Paul Raymond Farnden
Maxine Joy Haren
Shaun Alan Huges
Lorraine Fay Jenner
Renee Johnston
Nola Marlene Johnston
Dennis James Kittel
Scott Brenton Loechel
Christopher Raymond Loxton
Rachel Victoria Morgan
John Trevor Olsen
Ian Rae
Ian Christies Rae
Dianne Kay Scanlan
Paul Matthew Slater
Eugene Markus Wasilenia
Christopher Ylia
Cadets
Grand Prior’s Award
Luke Bambrick
Stephen McCallum
Cerise Cullen
Felicity Parsons
Peter Migliore
Southern Cross Award
Bronze Level
Jenna Bambrick
Commissioner’s Badge
Samuel Larsen
Andre Stefanek
Zoey Muller
Cadet of the Year
Kevin Clark
Cadet Leader of the Year
Miriam Russell
Community Care
9 Year Certificate
Mandy Bruce
Sally Downey
Nirmala Puvan
Anne Davies
Delicia Wall
Employee
20 years
Hilary A Barber
15 years
Judith A Bowden
Elizabeth J Groom
Betty D Debono
Allen D Burns
Robert F Menadue
10 years
Patrick J Fitzpatrick
Alan C Bennett
Jacqueline K Foster
Frances M Ashman
Robert W Whaite
John W Hyatt
Margaret Bilney
5 years
Lorraine J Walford
Vera M Siebert
Janette C Tilsner
Nion Dewick
Lynette R Suggate
Michael J Cox
Francisco Fajardo
Philip J Golding
Eric B Miles
The general thrust of the whole Annual Report for
St John in South Australia for the 2010/2011
year is about St John’s impact in the community.
You may well wonder if the St John Historical
Society and its associated museum could have
such impact - well it does!
The museum was opened on three occasions
during the expanded History Week this year as well
as at various other times for groups or individuals.
Frequently, visitors to our museum expressed
amazement at the extraordinary history of the
St John organisation as illustrated in our various
displays. Younger visitors tend to think that the
litters on display were used to take patients to
an ambulance. Years ago, these litters were the
ambulance. Indeed the word “ambulance” implies
walking, which is just what the St John attendants
did as they conveyed patients to hospitals on litters.
This is just one example of how the museum is an
adjunct to teaching. The year under review has
seen major advances in the museum itself which
will build on its teaching capacity. The Historical
Society applied for a Community Heritage Grant.
These sought-after grants are administered from
Canberra through the National Library of Australia.
We were successful and as a result Yvonne
Routledge, a specialist in museum management,
was asked to carry out a “Significance Assessment”
of the museum. This turned out to be the most
detailed evaluation of our collection ever attempted.
In turn, it raised the profile of the Museum in the
St John community.
Since that assessment and the publicity it attracted,
the Historical Society has gained a large donation
from a generous donor. In addition, a full-page
article of a historical nature has appeared in every
edition of the monthly Open Airways newsletter.
Each article poses a question, with the answer
appearing in the next edition. The questions can
be quite difficult to answer, but the answers are
always in the museum! Further, Yvonne Routledge
has been contracted as our part-time museum
specialist for the current financial year. Already
she has moulded our procedures so that we now
have a much more professional approach to the
running of the museum. Steps are being taken to
register our museum with History SA, a move that
will further raise our profile.
All of this means that our ability to impact on the
community will be considerably enhanced in the
coming months.
None of this would have happened if it were not
for the loyal support given by the members of the
St John Ambulance Historical Society in South
Australia. Members meet monthly and strongly
contribute to quite lively, entertaining evenings. They
are guided by our office bearers, viz., Cliff Wright
(Deputy Chairman), David Heard (Treasurer) and
Lyn Dansie (Secretary). As a Historical Society we
are again greatly indebted to Chief Executive Officer
Sharyn Mitten and to the Board for their continuing
support.
All of us were saddened recently be the sudden
death of one of our members, the highly respected
Harry Tornaros. The large number of St John
members who attended his funeral was an
illustration of just how much his contribution to
St John was valued.
The coming year will be a stimulating one. A
project initiated by the St John Historical Society
of Australia (the National Society) is to document
something of everyone who has ever been admitted
to the Order of St John in Australia. Our task is to
document the South Australians who have been so
honoured, reaching back as far as 1885. When
completed this task, although massive, will show
just a fraction of the many people from all walks of
life that have given time and energy into the work
of St John. It will again show how St John and the
community work together for mutual benefit.
Dr. Brian Fotheringham, AM, KStJ
Chair, Historical Society
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
30 31

Lyn Frank Jack Olive
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Kathy Rob Murray Chris Rob Darren Mick Graham Carolyn Paul Peter Terena Richard Brandon Kim Sue Phil Kevin Chris Sean Peter Richard
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bert Maurice Ray Mark Matt Wendy Frank Tim John Frank Eric Bob John Julie Ty Robert Alan Henry Glenn Michael Phil Greg Reg Alf Grant Janet
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b Timothy Leon Jenny Andrew Graham Neil Paul Chris Colleen David Paul Anthony Jack Kevin Mike Steve Emma Russell Tim Nigel Ben Robyn
i Nick Steven Mark Helen Andrew Robert Barry John Jane Michael Tom Rebecca Michelle Robyn Stephen Joyce Andy Simon Ken Rick Nathan
Jean Olga Dianne Fiona Jean Melissa David Catherine Gabriele Kevin Sue Geraldine Patrick Megan Con Jean Nicolo Paige Dawn Jia Clifford
Mattie Shirley Frances Judith Edwina Christoper Robert Michael Glynis Audrey Gwen Maria Elaine Edna Sabine Diana John Graham Adrian
Joy Molly Margaret Kris Pamela Diane John Brian John Irene Lyn Anna Mal Edith Carmel Hazel Kylie Ralph Margaret Pauline Dot Estelle Mikki
Diana Shirley Rob Lyn Martin Sue Clement Betty Maria Marissa Victoria Siew Tracey Loretta Elspeth Kevin Ivy Patricia Bill Nanette Peter Meredith
Pauline Helen Betsy Frank Pat Raelene Kingsley Eddy Helen Barry Sally Jilda Des Don Regina Michael Neville Wesley James Lynn Rosemary
h Mary Ellen Jean Ian Judith Julie Gillian Thomas Gary Alison Judith David Rachel Di Robert Raymond Stephen Debra Judy Brian Irene Heini Brian
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rma Graham Trevor Peter Patricia David Marg Doris Trevor Beverley Cameron Tim Keith Katharine Lainie John Val Peter Yvonne Heather Merle
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Robert Elizabeth Pamela Ching Daniel Warren Sheena Peter Tricia Margaret Valerie Philippa Lily Madeline Ronald Susan Po Robert Leonard Ian
nevieve Esther Cora William Jean Joan Heather James John Emily Roger Margaret Anthony Dora Ruth Karen Dawn Thelma Glenn Kevin Cornelia
Valma Frank Mary Jon Rob Paula Margot Val Ruth Rhonda Lance Marion Chrisanthi Paul Michael Beth Domenic Poppy Leon Arnold Brian Edwin
ym Sue Beryl Kaleria Aileen Ian Jean Mabel Eric Evelyn Daphne William Sujatha Leona Barbara Jennifer Nan Jean Margaret Allan Mary Alexander
ljana Madeleine Lionel Michael Shirley Paul Alister Bruce David Lyn Marina Donald Robert Harry Samuel Audrey Bob Helen Ruth Colin Dale Valerie
ry Cyril Natalie Patricia Sandra Shirley Matthew Elizabeth Jeremy Inez Charles John Richard Gregg Clyde Ian John Mason Alison Mignon Marg Peter
ry Maria Rose Ian Trudi Kathryn Julian Doris Halina Donald Anthony Arthur Tom Barbara Thea Charmaine Rosemary Florence Skye Nancy Jennifer
Betty Veronica Heather Anne Caroline Richard Heath Jean Janet Val Elisa Joy Robert Gordon Pauline Kenneth Audrey Jim Helen Allison Jenny
arie-Jose Kathleen Joanna Geoff Shirley Anita Alma Patricia Ken Terry Tony Chris Sandra Lawrence Bette Trudy Shane Beth Daphne Helena Diane
llis Cathie Fay Dawn Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon Lyndel Tom John Jock Beth James Gloria Cynthia Margaret
Don Pam Florion Shirley John Nick Ida John Judith Douglas June Graham Judy Helene Margaretha Eva Helga Brian Sue-Ann Colin Gillian Gabrielle
aren Wade Paul William Kenneth Mi Reg Brian Angela Brent Doug John Lorraine Richard Ivan Beryl Johanne Steven Betty Pat Bev Alicia Colin Di
Michael Cameron Sarah Anthony Don Claire Joan Frank Lawrie Jane Brian Eileen Pamela Betty Gwenda Susan Robert Marion Janice Zenon Colleen
ine Jean Peter Peter Linda George Graham Connie Fay Janet Margaret John Diane Marilyn Betsy Keith Jean Diane Martha Jenny Ruth Maria Valerie
ian Andrew Dennis Marjorie John Anne Kylie Roxanne Heidi David Betty Kay Ron Jenny Joy John Mary Thea Geoff Jenny Gil Elaine Lawrie Simon
Carol Jean Thomas Edna John Patricia Fred Betty Horace Shirley Margaret Sylvia Marietta Gwenda Terry Joe Brian Bev Emilie Virginia Janet Murray
Rita Greta Pamela Patricia Nevill Patricia Leonie Peter Leonie Giorgio Midge Kevin Valda Joan Marjorie Peg Shayne Pauline Anne Garry John Gwen
at Ronald Julie-Anne Robert Alva Catherine Sandra Viv Lyndon Debbie Sarah Sally Louise Kathleen John Rebecca Hanora Alan Jozef Josie Leanne
Carol Marg Sidney Judy Julian Doris Donald Colin Belinda Neville Pam Paul Nan Alan Ruby Alan Douglas Frances Geraldine Judy Sophie Vladimir
Nathan Les Peter Annette Jessy Peter David Kerry Jennifer Norma Josephine Ian Helen Vlad Harold Chris David Patricia Joanne Matthew Lyn Frank
Thomas Lucas Olivia Lachlan William Sienna Charlie Alexander Ethan Jacob Emily Joshua Noah Ella Max Samuel Harry Adam Julie Simon Michael
Dean Paula Renae Hilary Jack Scott Penny Margory Sam Kimberley Alison Jo Gerry Barry Anna Evelyn Marion Mary Jan Eric Rita Rossana Bernard
n Nick Graham John Allan Chris Siva June Stephen Michael Brendon Barry Alex John Erna Warren Bruno Alistair Sandy Jennifer Wen Timothy Betty
eather Anne Caroline Richard Heath Jean Janet Val Elisa Joy Robert Gordon Pauline Kenneth Audrey Jim Helen Allison Jenny Constance Marie-Jose
oanna Geoff Shirley Anita Alma Patricia Ken Terry Tony Chris Sandra Christopher Bette Trudy Shane Beth Daphne Helena Diane Kane Kate Ellis Cathie
Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon Lyndel Tom John Garry Yasoba Barbara Matthew Jasmine Meredith Lawrence Kim
rew Dan Lisa-Marie Lois David Molly Dale Rick Chloe Nick Kevin John Nilipuli Ethel Susan Catherine Scott Patricia Fran Richard Vonetta Wang Nicole
t Blanche Andrew Meegan Yorke Richard Daniel Tori Peter Margaret Kelvin Wayne James Donald Matilda Tim Jennifer Brian Rose Anthony Lorrae Karen
n Brice Verna Ian Bev Wayne Ri Nick Steven Mark Helen Andrew Robert Barry John Jane Michael Tom Rebecca Michelle Robyn Stephen Joyce Andy
n Rick Nathan Maria Christine Jean Olga Dianne Fiona Jean Melissa David Catherine Gabriele Tanya Sue Geraldine Patrick Megan Con Jean Nicolo
n Peter Shirley Beatrice Chris Mattie Shirley Frances Judith Edwina Christoper Robert Michael Glynis Audrey Gwen Maria Elaine Erin Margaret Diana
am Adrian Richard Evelyn Joy Molly Margaret Kris Pamela Diane John Brian John Irene Lyn Anna Mal Edith Carmel Hazel Kylie Ralph Margaret Pauline
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este Sook Sylvia Pauline Helen Betsy Frank Pat Raelene Kingsley Eddy Helen Barry Sally Jilda Des Don Regina Michael Neville Wesley James Lynn
Kevin Gwenyth Mary Ellen Jean Ian Zecharia Julie Gillian Thomas Gary Alison Judith David Rachel Di Robert Raymond Henri Leith Sheree Judith Li
rez Cindy Meredith Yasmine Christine Deb Elaine Ian Gloria Bruno Alison Michael Charlotte Peter Robert Anne Allan Peter Yvonne Lester Anne Ranald
Tony Reece Glyn Patricia Dennis Rick Amelia Alex David James Liam Thomas Joan Kate Antony Joannies Glen John Paul Christine Melanie Jon Peter
ennis Lynn Joyce Alan Ava John Douglas Sarah Edwin Christopher Shane Eric Eleanor Keith Richard Lily David Karen Carol Val Annabel Shinae Garry
arbara Matthew Jasmine Meredith Lawrence Kim Helen Andrew Dan Lisa-Marie Lois David Molly Dale Rick Chloe Genevieve Esther Cora Winzor Jean
ther James John Emily Roger Margaret Anthony Dora Ruth Karen Dawn Thelma Lucia Kevin Cornelia Cathy Barbra Valma Frank Mary Jake Olga Paula
al Ruth Rhonda Lance Marion Chrisanthi Paul Michael Beth Domenic Poppy Leon Arnold Brian Edwin Bruce John Kym Sue Beryl Kaleria Aileen Ian Jean
ic Evelyn Daphne William Sujatha Leona Barbara Jennifer Nan Jean Margaret Allan Mary Alexander Maryanne Ljiljana Madeleine Lionel Kathie Angelo Paul
uce David Lyn Marina Donald Robert Harry Samuel Audrey Bob Helen Ruth Colin Dale Valerie Benjamin Thea Charmaine Rosemary Florence Helen Nancy
Ben Timothy Betty Veronica Heather Anne Caroline Richard Heath Jean Janet Val Elisa Joy Robert Gordon Pauline Kenneth Bradley Jim Helen Allison
onstance Marie-Jose Cassandra Joanna Geoff Shirley Anita Alma Dennis Ken Terry Tony Chris Sandra Christopher Bette Trudy Shane Beth Daphne Helena
e Kate Ellis Cathie Fay Dawn Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon Lyndel Tom John Jock Beth James Gloria Cynthia
John Judith Douglas June Graham Judy Helene Margaretha Eva Helga Brian Sue-Ann Colin Gillian
t Doug John Lorraine Richard Ivan Ray Panchani
Glenda Samantha Lorna Donna Michael Genevieve John Raelene Meredith Wayne Valerie Pamela Claire Jill Michael Maureen Rosalie Maree Kathie
Marion Lisa Suzi Leah Lloyd Myrtle Lesley Bruce Harold Kevin Darryl Marion Leah Valmai Bill Jeff Cathy-Lee Anne-Marie Anthony Allan Merrial Josie
Kerry Rachael Anne Merran Jo Zandra Parnam Manjula Alexander Lois Ian Bethalie Marian Danielle Rosten Verna Bernard Kerry Mavis Rhiannon
Bronte Ivan Lisa-Marie Roslyn Huong Kim Leonard Jennifer Colleen Laidley Ursula Jennifer Christina John Mavis Vonda Gabrielle Elizabeth Michael
Susan Colin Janice Eric Joanne Richard Mal Kelvin Jacqueline Vladimir Dudley Roslind Sheila Lloyd Svetlana Ronald Eletha Trevor Stewart Marilyn
Dorothy Allen Christine Marie Nancy Ingrid Mervyn Rachel Dulcie Prudence Pamela Thi Anna Mervyn Suzanne Doreen Bonita Bronte Joanie Sandra
volunteer thank you
sponsors and supporters
Jacquie Jyothi Heini Pamela Tony Arnold Malcolm Martin Ana Lisa Jocelyn Rosemary Malcolm Glenmore Carol Lindsay Thi Lilian Meredith Jenny
Godfrey Laurel Miranda Keith Jamie Marcus Nirmala Colin Romain Kalpesh Darryl Phyllis Cheryl Kalliope Vilos Lloyd Solomon Georgina Beverley
Malcolm Kelvin Brigitte Frederick Bobby Shiralee Kevin Eme Joan Lloyd Harold Keith Christopher Jane Sharron Naramol Janet Marlise Bruno Gloria
Peter Terrie Jeanette Delicia June Richard Hugh Freda Angie Teresa Chandra Kaveesha Leslie Ernest Julienne Bernard Glenda Margaret Janet
Allen Sheena The success Jacquelin of Vishwanath St John Storm SA lies Shane firmly Meta in Molly the Georgia work of Wahib our volunteers. Heidi Andrea Bulong They are George a constant Brad Stephanie source Greta of Andy pride Harry and Rainer
Sue Graham reflect Paul the Simon most Ric admirable Tony Jock Geoff qualities: Mark Sheridan generosity Grant Danielle of spirit, Craig passion, Michael commitment, Lyle Jackie Dane and Johnathon selflessness. Darrilyn Peter Kingsley Don
Maggie Frank Theo Stuart Josef Maurice Ray Mark Matt Wendy Frank Tim John Frank Eric Bob John Julie Ty Robert Alan Henry Mavis Michael Phil
St John SA wishes to record its We also wish to thank the many thousands of volunteers and supporters of St
Greg Reg Alf Grant Janet Steven Philip David Robert Nathan Joe Darryl Lee Robert Terry Bruce Alison Vince Jasmine Jason Doug Sharon Paul Anne
appreciation for the assistance John SA – our sincere gratitude for their valuable assistance. St John SA simply
Kay Peter From Greg teaching Stephen David first John aid to James the David community Max Greg and Michael patient Mark care Janine at Bob events, Timothy through Leon Jenny to Andrew community Graham care Neil Paul and Chris youth Colleen
received in 2011 from
wouldn’t exist without them. St John SA also wishes to record its appreciation
Dene Paul
development,
Anthony Jack
it
Kevin
is wonderful
Mike Steve
to
Emma
see the
Russell
generosity
Tim Nigel
and
Ben
concern
Robyn Peter
for others
Wayne Ri
that
Nick
thrives
Steven
within
Mark Helen
St John
Andrew
SA.
Robert Barry
John Jane Julian Tom Rebecca Michelle Robyn Stephen Joyce Andy Simon Ken Rick Nathan Maria Christine Jean Olga Dianne Fiona Jean Melissa
Commonwealth, State and Local to the families and workplaces of our volunteers for continuing to support them.
David Catherine Gabriele Kevin Sue Geraldine Patrick Megan Con Jean Govindu Paula Dawn Peter Shirley Beatrice Chris Hattie Jean Frances
Government authorities. The
Judith Edwina This huge Christoper volunteer Robert effort Michael is Glynis not taken Audrey for Vito granted Maria Elaine and is Edna one Gracie of our Diana state’s Nick most Graham precious Adrian Richard assets. Evelyn Joy Molly Marg
support extended to St John SA To the following companies, sponsors and supporters, please accept our sincere
Kris Pamela Diane John Brian Amon Irene Lyn Anna Mal Edith Carmel Hazel Kylie Ralph Margaret Pauline Dot Estelle Mikki Maureen Brian Diana
has allowed us to move forward in thanks:
Lucille Rob Lyn Martin Sue Clement Betty Naomi Marissa Victoria Dion Tracey Loretta Elspeth Kevin Ivy Paulette Bill Nanette Peter Meredith Shirley
Sylvia Pauline To all St Helen John Bronte SA Frank volunteers Pat Raelene we say… Kingsley Eddy Helen Barry Sally Jilda Des Don Regina Michael Neville Wesley James Lynn Rosemary
our commitment to help those in
Kevin Gwenyth Mary Ellen Jean Ian Judith Julie Gillian Thomas Gary Alison Judith Sara Rachel Di Robert Raymond Stephen Debra Judy Brian Irene
need, sickness or distress.
Heini Brian Patricia Regina Jan Eunice Leigh Douglas Barbara Alison Jennifer Mark Marjorie Audrey Sheila Georgina Ron Barbara Mary William
Adelaide Entertainment Centre
Heather Thank Roger you Michael Alma Vincent John Steven Judith Tom Allan Mary Ian Brenton Eric Chris Thomas Sylvie Harry Lescil Mary Bill Mark John
Edward Marion Yvonne Philip Paul Robert Jane Doris Norma Graham Trevor Peter Patricia David Marg Doris Trevor Beverley Cameron Tia Keith
Australian Executor Trustees Ltd
Katharine Lainie Jeff Cal Peter Yvonne Heather Merle Frankie Nancy Margaret Nicola Heather Graeme Richard Jill Enid Jacinta Joy Barbara Ann Pat
Bank SA & Staff Charitable Fund
Dianne James Christine Marg John Neil Trish Nick Barry Jenny Joan Elonora Robert Elizabeth Pamela Ching Daniel Warren Sharyn Peter Tricia
Bicycle SA
Margaret Valerie Philippa Lily Madeline Ronald Susan Po Robert Leonard Ian Theo Ilona Genevieve Esther Cora William Jean Joan Heather James
John Emily Roger Margaret Anthony Dora Ruth Karen Dawn Thelma Glenn Kevin Cornelia Cathy Barbra Valma Frank Mary Jon Rob Paula Margot
Big Day Out
Val Ruth Rhonda Lance Marian Chrisanthi Paul Michael Beth Domenic Poppy Leon Arnold Brian Edwin Bruce John Kym Sue Beryl Kaleria Aileen Ian
Brenton Ragless
Jean Mabel Eric Evelyn Daphne William Sujatha Leona Barbara Jennifer Nan Jean Margaret Allan Mary Alexander Maryanne Ljiljana Madeleine
Community CPS Australia Ltd
Lionel Michael Shirley Paul Alister Bruce David Lyn Marina Donald Robert Harry Samuel Audrey Bob Helen Ruth Colin Dale Valerie Benjamin Mary
Cyril Natalie Patricia Sandra Shirley Matthew Elizabeth Jeremy Inez Charles John Richard Gregg Kevin Ian Noel Mason Alison Mignon Marg Peter
Fay Fuller Foundation
Ken Rosemary Maria Rose Ian Trudi Kathryn Julian Doris Halina Donald Anthony Arthur Tom Barbara Thea Charmaine Rosemary Florence Helen
Inside Line Downhill Mountain Bike Club
Nancy Jennifer Ben Timothy Betty Veronica Heather Anne Caroline Richard Heath Jean Janet Val Elisa Joy Robert Gordon Pauline Kenneth Audrey
Mutual Community Ride
Jim Helen Allison Jenny Constance Marie-Jose Kathleen Joanna Geoff Shirley Anita Alma Patricia Ken Terry Tony Chris Sandra Christopher Bette
Trudy Shane Beth Daphne Helena Diane Kane Kate Ellis Cathie Fay Dawn Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon
Oakbank Racing Club
Lyndel Tom John Jock Beth James Gloria Cynthia Margaret Cyril Rodney Don Pam Florion Charley John Nick Ida John Judith Douglas June Graham
Roundhouse Entertainment
Judy Helene Margaretha Eva Helga Brian Sue-Ann Colin Gillian Gabrielle Dean Colin Karen Wade Paul William Kenneth Mi Reg Brian Angela Brent
Royal Agricultural & Horticultural Society of SA
Doug John Lorraine Richard Ivan Beryl Johanne Steven Betty Pat Bev Alicia Colin Di Erica Jeffery Michael Cameron Sarah Anthony Don Claire Joan
SA Cricket Association
Frank Lawrie Jane Brian Eileen Pamela Betty Gwenda Susan Robert Marion Janice Zenon Colleen Mostyn Margaret Jean Peter Peter Linda George
Graham Connie Fay Janet Margaret John Diane Marilyn Betsy Keith Jean Diane Martha Jenny Ruth Maria Valerie Roy Ann Brian Andrew Dennis
SA German Association
Marjorie John Anne Kylie Roxanne Heidi David Betty Kay Ron Jenny Joy John Mary Thea Geoff Jenny Gil Elaine Lawrie Simon Joan Helen Carol
SA Harness Racing
Jean Thomas Edna John Patrick Fred Betty Horace Shelley Margaret Sylvia Marietta Gwenda Terry Joe Brian Bev Emilie Virginia Janet Murray
SA Lotteries
Christopher Rita Greta Patricia Nevill Patricia Leonie Peter Leonie Giorgio Midge Kevin Marie Joan Marjorie Peg Shayne Pauline Anne Garry John
Gwen Len Linda Pat Ronald Julie-Anne Robert Alva Catherine Sandra Viv Lyndon Debbie Sarah Wally Mike Kathleen John Rebecca Hanora Alan
SANFL
Stephen Josie Leanne Pat Victoria Carol Marg Sidney Judy Julian Doris Donald Colin Belinda Neville Pam Paul Nan Alan Ruby Alana Douglas
SA Society of Model & Experimental Engineers
Frances Geraldine Judy Sophie Vladimir Neta Lynton Patricia Les Peter Annette Jessy Peter David Kerry Jennifer Norma Josephine Ian Helen Vlad
SA Tourism Commission
Harold Chris David Patricia Joanne Matthew Lyn Frank Jack Oliver Thomas Lucas Olivia Lachlan William Sienna Charlie Alexander Ethan Jacob
Emily Joshua Noah Ella Max Samuel Harry Adam Julie Simon Michael Susan Tony Dean Paula Renae Hilary Jack Scott Penny Margory Sam
Speedway Riders Association of SA
Kimberley Alison Jo Gerry Barry Anna Evelyn Marion Mary Jan Eric Rita Rossana Bernard Greer Simon Nick Graham John Allan Chris Siva June
Tour Down Under
Stephen Michael Brendon Barry Alex John Peter Warren Bruno Alistair Sandy Jennifer Ben Timothy Betty Veronica Heather Anne Caroline Richard
Transfield Services
Heath Jean Janet Val Elisa Joy Robert Gordon Pauline Kenneth Audrey Jim Helen Allison Jenny Constance Marie-Jose Kathleen Joanna Geoff
Shelley Anita Alma Patricia Ken Terry Tony Chris Sandra Christopher Bette Trudy Shane Beth Daphne Helena Diane Kane Kath Ellia Cathie Fay Dawn
Womadelaide
Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon Lyndel Tom John Garry Yasoba Barbara Matthew Jasmine Meredith Lawrence
Kim Helen Andrew Dan Lisa-Marie Lois David Molly Dale Rick Chloe Nick Kevin Jahn Samantha Ethel Susan Catherine Scott Allicia Fran Ray
Malcolm Wang Nicole Lloyd Grant Rodney Andrew Meegan Yorke Richard Daniel Tori Peter Margette Kelvin Wayne James Donald Matilda Tim
The following individuals made a Bequest to St John in their final Will and
Jennifer Brian Robyn Anthony Lorrae Karen Julie Simon Brice Verna Ian Bev Wayne Ri Nick Steven Mark Helen Andrew Robert Barry Peta Jane
Michael Tom Rebecca Michelle Robyn Stephen Jayce Andy Simon Ken Rick Nathan Maria Christine Jean Olga Dianne Fiona Jean Melissa David
Testament:
Catherine Gabriele Kevin Sue Geraldine Patrick Megan Con Jean Nicolo Paula Dawn Peter Shirley Beatrice Chris Mattie Shirley Frances Judith
Edwina Christoper Robert Michael Glynis Audrey Gwen Maria Elaine Edna Margaret Diana John Graham Adrian Richard Evelyn Joy Lynda Margaret
Irene Baxter (Estate)
Kris Pamela Diane John Brian John Irene Lyn Anna Mal Edith Carmel Hazel Kylie Ralph Margaret Pauline Dot Estelle Luke Mikki Maureen Brian Diana
Sharley Rob Lyn Martin Sue Clement Betty Maria Marissa Victoria Siew Tracey Loretta Elspeth Kevin Ivy Patrick Bill Nanette Peter Meredith Shirley
Maxwell Galliford (Estate)
Sylvia Pauline Helen Betsy Frank Pat Raelene Kingsley Eddy Helen Barry Sally Jilda Des Don Regina Marian Neville Wesley James Lynn Rosemary
Esther Kent (Estate)
Kevin Gwenyth Mary Ellen Jean Ian Judith Julie Gillian Thomas Gary Alison Judith David Rachel Di Robert Raymond Henri Leith Margaret Judith Li
Phyllis McKinley (Estate)
Susan Trudy Cindy Meredith Yasmine Christine Deb Elaine Ian Gloria Bruno Jason Michael Charlotte Peter Robert Anne Allan Jerie Yvonne Julie
Wayne Ranald Kenneth Tony Peter Glyn Patricia Dennis Rick Amelia Alex Scott James Liam Thomas Joan Kate Antony Joannies Glenn John Paul
Oliver & Stella Raymond Trust
Christine Melanie Jon Peter Robert Dennis Lynn Joyce Nicole Ava John Douglas Sarah Edwin Christopher Shane Eric Barbara Keith Richard Lily
Veronica Richardson (Estate)
David Karen Carol Val Annabel Sarah Garry Adrian Barbara Matthew Jasmine Meredith Lawrence Kim Helen Andrew Dan Lisa-Marie Lois David Molly
Mildred Tanner (Estate)
Dale Rick Chloe Genevieve Esther Cora William Jean Joan Heather James John Emily Roger Margaret Anthony Dora Ruth Karen Dawn Thelma
Glenn Kevin Cornelia Cathy Carolyn Valma Frank Mary Jon Rob Paula Margot Val Ruth Rhonda Lance Marion Chrisanthi Paul Zeena Beth Domenic
Walter Tiedeman (Estate)
Poppy Leon Arnold Brian Edwin Bruce John Kym Sue Beryl Kaleria Aileen Ian Jean Mabel Eric Evelyn Daphne William Sujatha Leona Sebastian
Jennifer Nan Jean Georgia Lyndal Jacob Mary Alexander Maryanne Ljiljana Madeleine Lionel Michael Shirley Paul Alister Bruce David Lyn Marina
Donald Robert Harry Samuel Audrey Bob Helen Rene Colin Dale Valerie Benjamin Thea Charmaine Rosemary Florence Helen Nancy Jennifer Ben
Timothy Betty Veronica Heather Anne Caroline Richard Heath Jean Janet Val Elisa Joy Alannah Gordon Pauline Kenneth Audrey Jim Ellen Allison
St John SA conveys special recognition for service to the Order through a
Jenny Constance Marie-Jose Kathleen Joanna Geoff Shirley Anita Alma Patricia Ken Terry Tony Chris Sandra Christopher Bette Trudy Shane Beth
Priory Vote of Thanks issued to the following:
Daphne Helena Diane Kane Katie Elvis Cathie Fay Brad Jody Amelia Lucy Elizabeth Betty Lorna Amanda David Julie Gordon Lyndel Tom John Ross
Beth James Gloria Cynthia Margaret Cyril Rodney Don Pam Florion Shirley John Nick Ida John Judith Douglas June Graham Judy Helene Margaretta
Bronsons Laundry Service
Eva Helga Brinn Sue-Ann Colin Gillian Gabrielle Dean Dylan Karen Wade Paul William Kenneth Mi Reg Brian Angela Brent Doug Sean Lorraine
Richard Ivan Beryl Johanne Steven Betty Ciara Bev Alicia Colin Di Erica Jeffery Michael Cameron Sarah Anthony Don Claire Joan Frank Lawrie Jane
Ros Lohmann
Brian Eileen Dylan Polly Tyson Gary Leanne Michele Ty Pamela Betty Gwenda Susan Robert Marion Janice Zenon Colleen Mostyn Alice Frank Stuart
Emma Terry Shaun Anne Margaret Debra Jean Peta Daryl Peter Linda Amanda Julian Doris Donald Max Celeste Colin Belinda Neville Tom Pam Paul
Nan Alan Ruby Frank Theo Stuart Robert Maurice Ray Mark Matt Wendy Frank Tim John Frank Eric Bob John Julie Ty Robert Alan Henry Glenn
Michael Phil Greg Reg Alf Grant Janet Steve Philip Damon Robert Nathan Joe Darryl Lee Robert Terry Bruce Alison Vince Jasmine Jason Doug
Sharon Paul Ian Theresa Jon Tony Paul Belinda Michael Sid Judy Bernadette Rebekah Rob Tony Helen Michael Maurice Rick Greg Richard Cameron
Al Julie Anne Kay Peter Greg Stephen David John James David Max Greg Michael Mark Janine Bob Timothy Leon Jenny Andrew Graham Neil Paul
Chris Colleen David Paul Anthony Jack Kevin Mike Steve Emma Russell Tim Nigel Ben Robyn Peter Wayne Ri Nick Steven Mark Helen Andrew
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
32 Robert Barry John Jane Michael Tom Rebecca Michelle Robyn Stephen Joyce Andy Simon Ken Rick Nathan Maria Christine Jean Olga Dianne Fiona
33
Jean Melissa Roma Catherine Gabriele Felix Phyllis Geraldine Patrick Megan Con Jean Nicolo Paula Dawn Peter Olivia Tim Beatrice Chris Hilary
Brett Frances Judith Edwina Christoper Robert Michael Glynis Audrey Gwen Maria Elaine Edna Margaret Diana John Graham Adrian Richard Evelyn
July Molly Margaret Kris Pamela Diane John Brian John Irene Lyn Anna Mal Edith Carmel Hazel Kylie Ralph Maggie Pauline Dot Estelle Lisa
J O H N
S T
A M B U L A N C E
I A
A U S T R A L

from
the
treasurer
from the treasurer
It is my pleasure to present the audited summary financial reports of St John
Ambulance Australia SA Inc for the 12 months ending 30 June 2011 that was
adopted by the Board of Directors on 29 September 2011.
I would like to thank the Chief Financial Officer Jerie Schmidt and her staff for their
commitment to continuous improvement.
As an independent not-for-profit organisation and registered charity, St John SA
generate the majority of revenue through first aid training and first aid supplies
along with the generous support of the philanthropic community in South Australia.
I am sincerely thankful for all who made donations or bequests to St John during the
year. I also acknowledge the Federal and State Governments for their continuing
commitment to our charitable endeavours and their faith in our volunteers.
Financial performance overview
Management undertook a significant review of its market conditions, operations
and processes during the year. Management subsequently implemented new
initiatives to grow the distribution of St John services and alleviate inefficiencies.
The focus continues to be on creating a financially sustainable not-for-profit model
that will fund operational activity from surplus funds and continue to strengthen the
balance sheet.
The key areas of focus for the financial management of St John during the financial
year were:
• Growing training and product revenues
• Improving organisational efficiencies
• Enhancing and maintaining assets
• Consolidating and enhancing community partnerships
• Growing the size and number of grants and donations
• Diversifying St John’s opportunities to generate income
This year saw St John SA report a profit of $1,174,689 before change in fair value
of investments. This represents a turnaround of $2,033,406 from last year.
The favourable financial result is largely represented by an increase of 9% in
both training and merchandising income respectively. Total expenditure for the
12 months was down 6% reflecting lower personnel and administrative costs. A
net gain of $1,051,622 (2010: $294,973) has been recognised on disposal of
property, plant and equipment, including the sale of properties at Pt Pirie, Lameroo
and Crystal Brook.
Key factors for the growth in revenue were:
• Focus on winning new first aid business and strengthening relationships with
existing clients
• Centralisation of customer service and training management
• Changes to the code of practise for first aid in the workplace
• Increase in Bequests received
Total assets as at 30 June 2011 increased by $1,452,709 to $17,202,163 while
total liabilities increased by $6,628 to $1,781,330.
This results in a net assets position as at 30 June 2011 of $15,420,833, which is
$1,459,337 higher than the prior year. The increase has been driven by the current
year gain on disposal of property as well as better trading performance than in the
previous year.
Review of community impact
How St John SA is funded
2011 2010 2009 2008
Net Training & $3,262,767 62% $2,272,719 57% $2,253,125 54% $2,769,566 55%
Merchandising
Grants $675,658 13% $677,247 17% $693,771 17% $572,969 11%
Investment $457,228 9% $366,782 9% $591,873 14% $744,817 15%
Donations $473,170 9% $449,896 11% $429,755 10% $413,574 8%
Bequests $246,329 5% $18,050 0% $58,350 1% $56,088 1%
Net Fundraising $51,988 1% - $2,951 0% - $51,276 -1% $39,022 1%
Other $97,891 2% $228,002 6% $165,811 4% $477,286 9%
TOTAL $5,265,031 100% $4,009,745 100% $4,141,409 100% $5,073,322 100%
How St John SA spent the money
2011 2010 2009 2008
Marketing $323,117 6% $319,180 6% $358,777 7% $497,266 10%
Occupancy, IT & $1,436,670 29% $1,419,372 27% $1,396,705 28% $1,291,886 25%
Insurance
Patient Care $1,227,358 25% $1,323,269 26% $1,251,704 25% $1,014,371 20%
Community Care $627,925 13% $611,026 12% $598,859 12% $487,172 10%
Organisational $741,781 15% $609,159 12% $629,761 13% $640,867 13%
Personnel
Administration $626,444 13% $902,948 17% $779,896 16% $1,143,161 23%
Total $4,983,295 100% $5,184,954 100% $5,015,702 100% $5,074,723 100%
The administration ratio as a percentage of total income for the current financial year is 14.94% compared to 18.32%
in the prior year. This ratio includes an allocation of administration and organisational personnel.
Capital expenditure
The budget for 2010/11 saw a freeze on capital expenditure due to the financial
performance in 2010 and flow over effects of the global financial crisis.
Grants income
Federal and State grant income in 2011 included:
• Department of Health South Australia for the provision of patient care services
at incidents and emergencies as well as the maintenance of the SA Government
radio network
• Home and Community Care (HACC) for community care programs
St John SA investment portfolio
St John relies upon Shadforth Financial Group Limited (recently merged with Snowball
Group) to manage the investment of its reserves. Shadforth Financial Group Limited
is also the investment manager for the National Office.
st john ambulance australia sa inc. • annual report 2010/2011
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34 35

St John SA works closely with the advisor to ensure the exposure of the portfolio to
market volatility is closely managed and minimised.
FINANCe
youth circle development
of friends
operations
cadets
community
care
volunteers
first aid services
operations branch
first aid kits
strength in the community
order of st john
historical society
sayc
The portfolio enjoyed capital growth of $690,879 and income derived from the
portfolio was $220,411.
Goals and opportunities
Management continue to work towards making our business and volunteer models
as efficient and effective as possible. The organisation remains growth oriented to
finance St John SA’s charitable activities.
The key areas of focus for the financial management of St John SA in the financial
year ahead will be:
• Continuing to improve the financial performance of St John SA
• Developing a financial service delivery model that meets the organisation’s
needs
• Improving the utilisation of St John SA assets
Risk and Compliance Committee
Once again I have enjoyed the opportunity to make a contribution nationally to
St John as a member of the National Risk and Compliance Committee. It is rewarding
be a part of a national team where the collective knowledge and experience of
St John is being harnessed for the benefit of all members.
Andrew Lockhart McLachlan CSC
Treasurer
St John Ambulance Australia SA Inc.
Summary financial report
The financial statements and other specific disclosures is an extract of, and
have been derived from, the St John Ambulance Australia SA Incorporated full
financial report for the financial year. Other information included in the summary
financial report is consistent with the Association’s full financial report.
The summary financial report does not, and cannot be expected to, provide
as full an understanding of the financial performance, financial position and
financing and investing activities of the Association as the full financial report.
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
36 37

FINANCe
FINANCe
Balance sheet as at 30 June 2011
Statement of comprehensive income year ended 30 June 2011
CURRENT ASSETS
30 June 2011 30 June 2010
$ $
Cash and cash equivalents 3,922,717 2,367,592
Receivables and other assets 299,736 367,116
Inventory 89,474 146,862
Available-for-sale investments 181,586 176,924
TOTAL CURRENT ASSETS 4,493,513 3,058,494
NON CURRENT ASSETS
Property, plant & equipment 6,216,629 6,768,612
Available-for-sale investments 6,492,021 5,922,348
TOTAL NON CURRENT ASSETS 12,708,650 12,690,960
TOTAL ASSETS 17,202,163 15,749,454
CURRENT LIABILITIES
Trade and other payables 1,149,890 1,035,275
Employee benefits 571,839 709,572
TOTAL CURRENT LIABILITIES 1,721,729 1,744,847
30 June 2011 30 June 2010
$ $
Revenue 7,609,439 7,023,891
Other income 1,093,202 864,652
8,702,641 7,888,543
Cost of sales 621,198 783,501
Employee expenses 4,153,670 4,120,466
Administrative expenses 3,242,506 3,591,760
Auditors remuneration (audit of these financial statements) 28,400 28,464
Depreciation of property, plant and equipment 803,967 884,824
Loss before impairment, gain on disposal and financial income (147,100) (1,520,472)
Impairment of property, plant and equipment (187,061) -
Net gain on disposal of property, plant and equipment 1,051,622 294,973
Financial income 457,228 366,782
Profit /(Loss) for the year 1,174,689 (858,717)
Other comprehensive income
Net change in fair value of available for sale investments 284,649 (591,923)
Total comprehensive income for the year 1,459,338 (1,450,640)
NON CURRENT LIABILITIES
Employee benefits 59,601 43,111
TOTAL NON CURRENT LIABILITIES 59,601 43,111
TOTAL LIABILITIES 1,781,330 1,787,958
NET ASSETS 15,420,833 13,961,496
ACCUMULATED FUNDS
Accumulated funds 9,580,531 8,583,844
Fair value reserve 1,025,808 741,159
Operations Branch district reserve 213,078 364,597
Legacy reserve 4,601,416 4,271,895
TOTAL ACCUMULATED FUNDS 15,420,833 13,961,496
st john ambulance australia sa inc. • annual report 2010/2011
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38 39

FINANCe
FINANCe
Statement of cash flows for the year ended 30 June 2011
Statement by the Board of Directors for the year ended 30 June 2011
Cash flows from operating activities
30 June 2011 30 June 2010
$ $
In the opinion of the Board of St John Ambulance Australia SA Incorporated the attached summary finanical report for the
financial year ended 30 June 2011 has been derived from or is consistent with the full financial report for the financial
year.
Receipts in course of operations 8,024,689 7,289,352
Payments in course of operations (8,688,395) (8,784,053)
Net cash used in operating activities prior to grants (663,706) (1,494,701)
Dated at Adelaide this 29th day of September 2011
Signed in accordance with a resolution of the Board.
Total grants 675,638 677,247
Net cash (used in) operating activities after grants 11,932 (817,454)
Cash flows from investing activities
Payment for fixed assets (708,778) (674,522)
Proceeds from disposal of fixed assets 1,321,355 632,620
Interest received 89,043 82,305
Dividends received 15,308 650,253
Proceeds from disposal of available-for-sale investments 12,071 -
Net cash used in investing activities 728,999 690,656
Cash flows from donors, bequests and fundraising 814,194 614,809
Mr Glen Brewer OStJ
Chairman
Mr Andrew McLachlan CSC
Treasurer
Net increase in cash held 1,555,125 488,011
Cash at the beginning of the financial year 2,367,592 1,879,581
Cash at the end of the financial year 3,922,717 2,367,592
A copy of the full set of financial statements and Auditor’s full statement is available on request from:
St John Ambulance SA Inc.
85 Edmund Avenue, Unley
South Australia 5061
Telephone: 8306 6999
Email: stjohn@stjohnsa.com.au
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
40 41

FINANCe
st john ambulance australia sa inc. • annual report 2010/2011
st john ambulance australia sa inc. • annual report 2010/2011
42 43

St John Ambulance Australia SA Inc
Incorporated under the Associations
Incorporation Act 1985
ABN 42 947 425 570
85 Edmund Avenue, Unley, South Australia 5061
T: (08) 8306 6999
F: (08) 8306 6995
W: www.stjohnsa.com.au