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Tay Letting

Letting & Property Management Specialists

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<strong>Letting</strong> & Property Management Specialists


The right properties<br />

in the right place<br />

About us<br />

Looking for a quality property in<br />

Glasgow or are you a property<br />

owner and would like advice?<br />

<strong>Tay</strong> <strong>Letting</strong> Ltd. has rapidly become<br />

an established letting and property<br />

management brand specialising in the<br />

Greater Glasgow area. The attribute<br />

which has underpinned our swift rise<br />

to prominence in the letting sector has<br />

been our ability to turnaround property<br />

we have been handed the responsibility<br />

to let, almost never breaching a two<br />

week period.<br />

Furthermore, our property management team<br />

has a meticulous eye for detail and a wealth<br />

of experience in the industry. We aspire to get<br />

things right – on time, every time, for tenants and<br />

landlords alike.<br />

<strong>Tay</strong> <strong>Letting</strong> is spearheaded by Marc <strong>Tay</strong>lor and<br />

Allan Dowie, both of whom have a combined;<br />

experience, knowledge and expertise within the<br />

Glasgow area, boasting a proven track record<br />

underpinned by the personalised service they are<br />

able to provide.<br />

If you are looking for a quality property in<br />

Glasgow or are a property owner and would like<br />

advice, please feel free to contact us today.


Reliable & quality<br />

accommodation in<br />

and around Glasgow<br />

Finding<br />

respectable<br />

& suitable<br />

clients<br />

Property<br />

Management<br />

<strong>Letting</strong><br />

The management process begins once the tenant<br />

has been checked in. The tenant is given 7 days<br />

for the inventory to be returned. If the inventory<br />

is not returned, it is assumed the tenants have<br />

no problem with the inventory and this therefore<br />

becomes a binding document. If the tenant has any<br />

issues with the inventory or would like to amend it,<br />

we will meet them at the property to agree to these<br />

changes.<br />

<strong>Tay</strong> letting is responsible for collecting the tenants<br />

rent and remitting it to the client with a detailed<br />

statement.<br />

LETTING PROCESS<br />

Initial Consultation – If you are a landlord with one property<br />

or a portfolio of properties and want to benefit from the<br />

<strong>Tay</strong> <strong>Letting</strong>’s superior service at an extremely competitive<br />

rate, we would be delighted to offer you a bespoke<br />

service that is tailored to your needs. However, if you are<br />

a reluctant owner of two homes and can’t sell one of your<br />

properties, temporarily letting is a way of circumventing<br />

the problem. As well as offering a rental opinion we can<br />

also offer advice on decor and furnishings which will assist<br />

achieve the highest possible rent. At this consultation we<br />

will outline the whole letting process and state all the legal<br />

requirements and responsibilities which we will deal with<br />

on your behalf.<br />

Should you decide to let your property with <strong>Tay</strong> <strong>Letting</strong> we<br />

will complete all the necessary paper work together. We<br />

will commence by photographing your property with a<br />

specialised wide angled camera. The best photographs<br />

will be selected and accompanied with an in depth<br />

paragraph illuminating the main selling point’s of the<br />

property.<br />

At <strong>Tay</strong> <strong>Letting</strong> we do not believe in Tier advertising. We<br />

will advertise the property to the best of our ability at a<br />

fixed cost. Your property will be advertised on over twenty<br />

five distinct letting portals. We expose your properties to<br />

more websites and potential tenants than any other agent.<br />

Your property will also have the correct signage erected<br />

and on occasions we will advertise your property in local<br />

papers to generate more interest at no extra cost.<br />

We will carry out viewings 7 days a week from 8AM to<br />

8PM. This gives a prospective tenant a chance to view<br />

the property at a time that suits them. If they want to<br />

proceed and rent the property they are thoroughly vetted<br />

with <strong>Tay</strong> <strong>Letting</strong> bearing the responsibility of completing<br />

both financial checks and credit checks on all prospective<br />

tenants.<br />

A detailed inventory is compiled for the property. Unlike<br />

many of our competitors this is at no extra cost as we<br />

believe this is a vital part of the property management. On<br />

top of this we handle all the utility bills and ensure they are<br />

in the name of the ingoing tenant. This releases the owner<br />

of any responsibility of bills.<br />

Unlike many of our competitors we do a thorough check in<br />

with every ingoing tenant. Many agents will have tenants<br />

pick keys up from their office. We check the tenant in,<br />

agree the inventory and give them any necessary help they<br />

require. Please note before tenants are checked into the<br />

property, the relevant finances must be cleared into the <strong>Tay</strong><br />

<strong>Letting</strong> bank account.<br />

We are also responsible for arranging all repairs.<br />

<strong>Tay</strong> <strong>Letting</strong> has extensive list of trusted contractors<br />

that provide an extremely high quality of<br />

workmanship and a very competitive rate. The bill<br />

for the repair will be deducted of the monthly rent.<br />

<strong>Tay</strong> <strong>Letting</strong> will be the first point of contact for all<br />

tenants. We offer a 24 hour helpline, to enable<br />

tenants to reach us in any case of emergency.<br />

As part of the management we will inspect a newly<br />

let property within the first 4/6 weeks and there<br />

on after a minimum of quarterly. A detailed report<br />

is taken at each property inspection and is sent to<br />

you – giving you piece of mind your property is<br />

being looked after.<br />

The last stage of management is checking the<br />

tenant out of the property. When the check out is<br />

taking place, the property is compared with that of<br />

the date of entry. The inventory is used at this point<br />

to draw any comparison. If the property requires<br />

work to be undertaken, the works are deducted<br />

from the tenant deposit and the remainder of the<br />

deposit is returned.


Services<br />

offered<br />

FURNISHING / INTERIORS<br />

<strong>Tay</strong> <strong>Letting</strong> has significant approved discounts with the<br />

best local furnishing, flooring / carpeting and blind<br />

/ curtain suppliers, who pride themselves on offering<br />

us quality product, supplied and fitted as quickly as<br />

possible.<br />

Delivering the<br />

whole package for<br />

landlords & tenants<br />

At hand we have contracted one of Glasgow’s top<br />

award winning interior designers who offers her<br />

experience to <strong>Tay</strong> <strong>Letting</strong> free of charge. Our designer<br />

will co-ordinate décor and furnishings to suit the<br />

markets requirements, thus ultimately achieving the best<br />

possible rental return.<br />

Between lets we will advise renewal of fixtures and<br />

fittings of necessary to keep your rental investment<br />

desirable.<br />

REFURBISHMENT<br />

Our sister company boasts in excess of 40 years<br />

experience in joinery that can turn there hand to<br />

just about anything. From bathrooms to kitchens, to<br />

complete and comprehensive renovation of properties.<br />

We have been noted for our attention to detail and<br />

unbeatable price.<br />

We can organize everything from a coat of paint<br />

to new windows and doors, to gardening and<br />

landscaping.<br />

REMOVALS<br />

We now offer a removal service, purely for tenants.<br />

This has been developed solely for the convenience of<br />

the tenant. After all, moving house can be a stressful<br />

thing, we are here to care for you and offer you a<br />

“one stop shop” giving you piece of mind and a stress<br />

free home move.<br />

Don’t just listen<br />

to what we say...<br />

“We needed to change managing agents for<br />

our portfolio of private flats in Glasgow and <strong>Tay</strong><br />

<strong>Letting</strong> was recommended by a friend. The very<br />

enthusiastic and professional MD of <strong>Tay</strong> made the<br />

changeover process painless and it was carried<br />

out in a professional and constructive manner. The<br />

service has been superb and I believe we will<br />

be with <strong>Tay</strong> for a long time to come – thoroughly<br />

recommended!”<br />

Tony McInnes, MD Ramsay Properties<br />

‘’Marc at <strong>Tay</strong> <strong>Letting</strong> is solid, reassuring, onthe-ball,<br />

professional, reliable, knowledgeable,<br />

honest and contactable – I’d recommend him<br />

unreservedly to others’’<br />

Alan Henderson (Landlord) – Bearsden<br />

“<strong>Tay</strong> <strong>Letting</strong>’s Customer service is excellent, I have nothing but praise for them.<br />

They are professional in everything they do and nothing is a problem. I let my<br />

own property and moved into a <strong>Tay</strong> letting property, all of which went smoothly<br />

without a hitch. <strong>Tay</strong> <strong>Letting</strong> dealt with everything from start to finish.<br />

After care is equally important to them – with a quick response from email, text or<br />

phone call. I have recommended them to a number of friends and colleagues”<br />

Jacqui Johnston (Landlord/Tenant) – Bishopbriggs<br />

“Just a few lines to thank you for the efficient and professional way <strong>Tay</strong> <strong>Letting</strong><br />

carried out letting my house for me. Everything went without a hitch and <strong>Tay</strong> <strong>Letting</strong><br />

had enquiries within two hours of posting on their website and let my house within<br />

twenty four hours. I would not hesitate to use them again and would be more than<br />

confident to tell my friends about their excellent service which I found completely<br />

hassle free as they attended to everything in a friendly but businesslike manner”<br />

Allison Donnelly (Client) – Bishopbriggs


8 Eagle Street<br />

Craighall Business Park<br />

Glasgow G4 9XA<br />

Tel: 0141 336 6232<br />

Fax: 0141 347 0666<br />

Email: enquiry@tayletting.co.uk<br />

www.tayletting.co.uk<br />

<strong>Letting</strong> & Property Management Specialists

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