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4/19/2014 Meridiana Ticket<br />
<strong>TRANSPORTATION</strong> <strong>DOCUMENT</strong><br />
Meridiana fly S.p.A - Sede Legale ed Amministrativa: Centro Direzionale Aeroporto Costa Smeralda 07026 Olbia (OT), Italia - Cap. Soc. i.v. € 957.671,88 - Reg Imprese<br />
di Sassari e C.F. 05763070017 - PIVA 03184630964.<br />
Attention: passengers need to print out this transportation document, to be presented upon check-in at the airport together with an official identification document. In<br />
case of schedule or airport variation, the new transportation document will be sent via e-mail with the relative changes. Any e-mail received will be considered valid as<br />
confirmation. Meridiana declines all responsibilities in case of mismanagement of the above-mentioned information. For the carriage of unaccompanied children,<br />
blind and disabled please contact the Call Center at assistenzespeciali@meridiana.com or calling to the dedicated number 0039 0789 52496. Other services should<br />
be requested by telephone to the Call Center at number 0871.222 9319 (from UK) - +39 0789 52682 (other countries).<br />
The reservation code should be used for any further communication with Meridiana Call Center<br />
RESERVATION CODE QWQDM<br />
DEPARTURE FLIGHT<br />
28 June 2014<br />
TEL AVIV T3 - MILAN Malpensa T1<br />
operated by AirItaly<br />
Flight:<br />
IG7731<br />
Departure: 01:15<br />
Arrival: 04:25<br />
RETURN FLIGHT<br />
04 July 2014<br />
MILAN Malpensa T1 - TEL AVIV T3<br />
operated by AirItaly<br />
Flight:<br />
IG7730<br />
Departure: 19:35<br />
Arrival: 00:25<br />
NAME Arie<br />
SURNAME Aharon<br />
TICKET NUMBER<br />
1919810804649<br />
Departure/Return<br />
fare (price include VAT 10%) 82.79 USD<br />
Fees and charges 65.23 USD<br />
Administration fee(include VAT 22%) 10.00 USD<br />
Total amount passanger<br />
NAME Sandrin<br />
SURNAME AharonUnger<br />
158.02 USD<br />
TICKET NUMBER<br />
1919810804650<br />
Departure/Return<br />
fare (price include VAT 10%) 82.79 USD<br />
Fees and charges 65.23 USD<br />
Administration fee(include VAT 22%) 10.00 USD<br />
Total amount passanger<br />
NAME Joelle<br />
SURNAME Unger<br />
158.02 USD<br />
TICKET NUMBER<br />
1919810804651<br />
Departure/Return<br />
fare (price include VAT 10%) 82.79 USD<br />
Fees and charges 65.23 USD<br />
Administration fee(include VAT 22%) 10.00 USD<br />
Total amount passanger<br />
NAME Emma<br />
SURNAME Aharon<br />
158.02 USD<br />
TICKET NUMBER<br />
1919810804652<br />
Departure/Return<br />
fare (price include VAT 10%) 82.79 USD<br />
Fees and charges 65.23 USD<br />
Administration fee(include VAT 22%) 10.00 USD<br />
Total amount passanger<br />
NAME Michael<br />
SURNAME Aharon<br />
158.02 USD<br />
TICKET NUMBER<br />
1919810804653<br />
Departure/Return<br />
fare (price include VAT 10%) 82.79 USD<br />
Fees and charges 53.85 USD<br />
Administration fee(include VAT 22%) 10.00 USD<br />
Total amount passanger<br />
146.64 USD<br />
TICKET NUMBER<br />
NAME Idan<br />
1919810804654<br />
https://www.meridiana.it/booking/ticketPrint.aspx?ID_BOOKING=13945692&ID_SESSIONDB=c17c9c4c-0a48-40d5-af95-9b2c5ee6da1b&language=en 1/4
4/19/2014 Meridiana Ticket<br />
NAME Idan<br />
SURNAME Aharon<br />
1919810804654<br />
Departure/Return<br />
fare (price include VAT 10%) 27.60 USD<br />
Fees and charges 0.00 USD<br />
Administration fee(include VAT 22%) 0.00 USD<br />
Total amount passanger<br />
27.60 USD<br />
Total Baggage Price (price include VAT 10%)<br />
Amount paid<br />
0.00 USD<br />
806.32 USD<br />
International flight fares are not subject to VAT (art. 9.6DPR633/72)<br />
DETAILS AND RESTRICTIONS OF DEPARTURE FLIGHT[ ANREU ] Booking class A - Economy. Super Promo one way fare. Checked bag allowance: 1 baggage max 23kgs for<br />
Adult/Child - 1baggage max 10kgs for Infant.For flights not operated by Meridiana Fly-Air Italy refer to the terms of the operating carrier. Infant under 2 years old pay € 10. Refund: not<br />
permitted. Rebooking: not permitted Rerouting: not permitted. Name Change: not permitted<br />
DETAILS AND RESTRICTIONS OF RETURN FLIGHT[ PNREU ] Booking class P - Economy. Super Promo one way fare. Checked bag allowance: 1 baggage max 23kgs for Adult/Child -<br />
1baggage max 10kgs for Infant.For flights not operated by Meridiana Fly-Air Italy refer to the terms of the operating carrier. Infant under 2 years old pay € 10. Refund: not permitted.<br />
Rebooking: not permitted Rerouting: not permitted. Name Change: not permitted<br />
GENERAL CONDITIONS OF <strong>TRANSPORTATION</strong><br />
Hereby, in detail, the general conditions of transportation valid on the flights operated by Meridiana. For flights operated by other Carriers (Codeshare Flights), please<br />
take into consideration the conditions present on the website of the Airline that operates the respective flight.<br />
Check-in<br />
In order to avoid any delays due to congestion on check in operations and security controls, Meridiana invite their passengers (customers) to take note of the check-in<br />
schedules of our flights, in particular check-in time limits:- domestic flights and International flights in Europe (not included flights to Chisinau) : check-in opens 2 hours<br />
before flight departure time and closes 35 minutes (domestic flights) and 45 minutes (International flights) earlier than flight departure time; - intercontinental flights (not<br />
included Dakar, New York, Brazil and Cuba): check-in opens 2 hours and 30 minutes before flight departure time and closes 45 minutes earlier than flight departure time;<br />
- flights to New York, Brazil and Cuba: check-in opens 3 hours and 30 minutes before flight departure time and closes 60 minutes earlier than flight departure time; -<br />
flights to Chisinau: check-in opens 3 hours before flight departure time and closes 60 minutes earlier than flight departure time; - flights to Dakar: check-in opens 4 hours<br />
before flight departure time and closes 75 minutes earlier than flight departure time.<br />
In case the passenger does not show up within check-in time limits, he loses any right to board even if provided with a reservation. In case of no show at departure,<br />
Meridiana will be able to void all reservations made for any onward or return flights.<br />
Warnings:Passengers who need to register checked baggage, excess weight or special baggage are invited to pay before their arrival at the airport through the website or<br />
the Meridiana Call Center. Otherwise they are invited to arrive at the airport before time of check-in to purchase the necessary transportation documents.<br />
Checked-in baggage<br />
DOMESTIC FLIGHTS excluding tickets with territorial continuity Sardinia fare<br />
BASIC CLASS:<br />
1 baggage included max 23 Kg<br />
- 2nd baggage, max 23 Kg, 55 euros<br />
- 3rd baggage or others, max 23 Kg, 100 euros<br />
PREMIUM - TOP CLASS:<br />
2 baggage included max 23 Kg each<br />
- 3rd baggage or others, max 23 Kg, 100 euros<br />
Prices mean per baggage, per adult/child passenger.<br />
Exceptions:<br />
1. Infant: 1 free baggage, max 10 Kg<br />
2. Fly-Pass Passengers : 1 free baggage, max 30 Kg in basic class, 2 free baggages, max 30 kg each in PREMIUM/TOP class.<br />
3. Titular or carnet beneficiary : 2 free baggage, max 23 Kg each.<br />
DOMESTIC FLIGHTS with territorial continuity Sardinia fare<br />
Baggage included<br />
- Max 23 kg per adult/child passenger<br />
- 1 free baggage, max 10 Kg per infant<br />
- Max 30 Kg per Fly-Pass passenger.<br />
INTERNATIONAL FLIGHTS EUROPE and flights from/to Egypt<br />
ECONOMY CLASS - A-P-R-U-N-V-W-X<br />
1 baggage included max 23 Kg<br />
- 2nd baggage, max 23 Kg in economy class - max 30 Kg in Business class, 70 euros<br />
- 3rd baggage or others, max 23 Kg in economy class - max 30 Kg in Business class, 150 euros<br />
ECONOMY CLASS - Y-M-L-H-K-Q-O-E-T<br />
1 baggage included max 23 Kg<br />
BUSINESS CLASS<br />
1 baggage included max 30 Kg<br />
Prices mean per baggage, per adult/child passenger.<br />
https://www.meridiana.it/booking/ticketPrint.aspx?ID_BOOKING=13945692&ID_SESSIONDB=c17c9c4c-0a48-40d5-af95-9b2c5ee6da1b&language=en 2/4
4/19/2014 Meridiana Ticket<br />
Exceptions:<br />
1. Infant: 1 free baggage, max 10 Kg<br />
2. Fly-Pass Passengers : 1 baggage max 30 Kg in economy class, 2 baggages max 30 Kg each in business class<br />
INTERCONTINENTAL FLIGHTS<br />
Baggage policy applies to flights for destinations:<br />
Maldives, Mauritius, Kenya, Madagascar, the Caribbean, Brazil, Cuba, Senegal.<br />
ECONOMY CLASS<br />
Max 20 Kg, per adult/child passenger.<br />
BUSINESS CLASS<br />
Max 30 Kg, per adult/child passenger.<br />
Prices, weight and baggages mean per adult/child passenger<br />
.<br />
Exceptions:<br />
1. Infant: 1 free baggage, max 10 Kg<br />
2. Passengers Fly-Pass: 1 baggage max 30 Kg in economy class, 2 baggages max 40 Kg total in business class.<br />
3. Flights from/to Dakar: the senegal passengers with regular working contract in Italy are garanted a baggage allowance of 40 Kg for Adults, 40 kg for Children, 10<br />
Kg for infants.<br />
4. Flights from/to Brazil: For passengers born in Brazil on scheduled flights from/to Brazil is admitted a baggage allowance of 40 kg, the maximum weight admitted<br />
per single baggage is 30 Kg.<br />
INTERCONTINENTAL FLIGHTS from/to New York<br />
ECONOMY CLASS<br />
1 baggage included max 23 Kg<br />
- 2nd baggage, max 23 Kg in economy class - max 30 Kg in Business class, 70 euros<br />
- 3rd baggage or others, max 23 Kg in economy class - max 30 Kg in Business class, 150 euros<br />
BUSINESS CLASS<br />
1 baggage included max 30 Kg<br />
Prices mean per baggage, per adult/child passenger.<br />
Exceptions:<br />
1. Infant: 1 free baggage, max 10 Kg<br />
2. Fly-Pass Passengers : 1 baggage max 30 Kg in economy class, 2 baggages max 30 Kg each in business class.<br />
For infant passengers (0-23 mesi) a completely foldable child carrier or stroller is advised in Economy/Business class.<br />
Dimensions and weight<br />
Is allowed transport of luggage with total dimensions not exceeding cm. 158 (length + width + height), the maximum weight for each baggage must be 30kg, each<br />
piece of luggage must be labelled with the passenger's name and address.<br />
For further information , please visit the General Transportation Conditions section.<br />
Hand baggage - Special baggages:<br />
Each passenger is allowed to carry in the cabin one hand bag that should not exceed 55cm. x 40cm x 20cm and weigh more than 8kg (5kg on flights operated by A/M<br />
ATR). Moreover, it is allowed to carry on bags or briefcases, waist-bags and laptop/tablet cases, in addition to usual handbags. Please note: in case of full flights, it<br />
may have to board a certain amount of handbags inside the hold. According to the safety measures contained in the Programma Nazionale di Sicurezza (National<br />
Safety Programme), dangerous articles are not allowed on board, while other items may be carried only in specific compartments of the aircraft. Moreover, strict<br />
limitations regulate the transportation of certain items which may only be carried as hand baggage.<br />
For more information see the General conditions of transportation<br />
Call Center<br />
You can contact the Call Center at number 09051342424 to request information about reservations, credit card purchases, change flights, modify ticket, refunds,<br />
special assistance and purchase of additional flight services. For the carriage of unaccompanied children, blind and disabled please contact the Call Center at<br />
assistenzespeciali@meridiana.com or calling to the dedicated number 0039 0789 52496.<br />
Other services should be requested by telephone to the Call Center that at number 0871.222 9319 (from UK) - +39 0789 52682 (other countries).<br />
Documentary requirements<br />
The airline requires all passengers to provide photographic ID at check-in on all flights including domestic services. Passengers who use the online check-in service<br />
will be required to provide photographic ID, the boarding pass and a copy of the ticket at the security gate. Customers that purchase the territorial continuity fare<br />
must provide the right documentation certifying that they belong to one of the categories that allows access to the special fares (a valid form of identification,<br />
medical certificate, valid university card). The Government of the United States of America has introduced new rules for admittance to its own National Territory.<br />
Before departure, passengers travelling to U.S.A., should access the link Electronic System for Travel Authorization (ESTA) in order to get the relative authorisation.<br />
Passangers with special assistance<br />
Passenger should call the CallCenter for the reservation of special assistances (unaccompanied minors, blind passengers, disabled passengers or other<br />
assistances) or see the Special assistance section.<br />
For the transportation of excess baggage which must be paid, sporting equipments and pets in the hold where expected, please go the dedicated area.<br />
Exchange and Refund<br />
To exchange reservations or process a refund please visit the relative section.<br />
Warnings: apart from the fare and the possible penalty, Meridiana will apply an administration fee for the handling of refunds which amounts to 20.00 Euro per ticket.<br />
If the refund due to the customer is less than the administration fee applicable, the refund will not be made. No administration fees are applied to Sardinia Territorial<br />
Continuity flights. The additional costs for managing the reimbursement policy are not provided for Continuità Sardinia's facilitated and not facilitated charges and for<br />
Premium fare in booking class Y.<br />
https://www.meridiana.it/booking/ticketPrint.aspx?ID_BOOKING=13945692&ID_SESSIONDB=c17c9c4c-0a48-40d5-af95-9b2c5ee6da1b&language=en 3/4
4/19/2014 Meridiana Ticket<br />
Overbooking (denied boarding) - flight cancellation - long delay<br />
In order to limit the effects deriving from no-shows of passengers who properly booked their flights, Meridiana - just like other major airlines - tends to overbook its<br />
flights. This practice undergoes a strict procedural control, which is subject to an ongoing monitoring on the expected number of passengers. Meridiana will<br />
correspond a compensation to passengers who could not get on board because of wrongful unavailability of seats. Meridiana informs its passengers that in case of<br />
denied boarding, flight cancellation or a minimum delay of two hours, passengers can reach the check-in counters or the airline exit gates where will be provided<br />
with text listing all the passengers’ rights as regards compensation and assistance, according to Regulation [EC] 261/2004 art. 14 (1).<br />
Minimum services guaranteed in case of strike<br />
According to the law in force, in case of strikes of the airline industry, Meridiana will regularly guarantee scheduled domestic and international flights from 7 am to<br />
10 am and from 6 pm to 9 pm, as well as further connections to the islands that will be identified by the Italian Civil Aviation Authority, as an essential step to ensure<br />
passengers mobility in the air transport.<br />
Relevant information regarding the flights guaranteed during a strike, as well as other flights that may be operated in consideration of the type of labour conflict in<br />
course, will be promptly notified, as they become available, through the official information channels.<br />
Flights operated by a carrier other than Meridiana<br />
Meridiana, as the air transportation contracting party will inform the passengers, at the moment of the reservation, the identity of the Airline or Airlines actually<br />
operating the flight, when different from Meridiana. If the air carrier operating the flight is not the air carrier contractor, the passenger has the right to initiate a claim<br />
or ask for refunds and compensations with both, operating air carrier and contractor. The air carrier contractor has its name or code shown on the ticket, the<br />
operating air carrier is the company that actually operated the flight. Proper legal action shall be taken within two years from the date of arrival or from the date<br />
when the flight was expected to arrive at destination.<br />
For the following flights, the passenger must always verify terms and conditions of the operating carrier.<br />
The codeshare flights are operated in collaboration with the following carriers:<br />
AIRBERLIN ( Terms and conditions of Airberlin )<br />
AIR MALTA ( Terms and conditions of Air Malta )<br />
BRITISH AIRWAYS ( Terms and conditions of British Airways )<br />
BLUE PANORAMA ( Terms and conditions of Blue Panorama )<br />
FLY NIKI ( Terms and conditions of Fly Niki )<br />
IBERIA ( Terms and conditions of Iberia )<br />
NEOS ( Terms and conditions of Neos )<br />
ROJAL JORDANIAN ( Terms and conditions of Rojal Jordanian )<br />
SIBERIA AIRLINES ( Terms and conditions of Siberia Airlines )<br />
The wet lease flights are operated in collaboration with the following carriers:<br />
AIR ITALY ( Terms and conditions of Meridiana )<br />
Timetable<br />
Meridiana takes special care to enforce the regularity and punctuality of its flight schedules; however the airline assumes no responsibility for missed connections<br />
with others airlines.<br />
Air transportation of persons and baggage is regulated in Italy by the European Union law, the current international agreements and the Air Navigation Code. The<br />
Airline companies in the European Union are subject to (EU) Regulation no. 2027/97, as modified from (EU) Regulation no. 889/02, on the responsibility of the carrier;<br />
to (EU) Regulation no. 261/04 regarding monetary compensation for denied boarding; to (EU) Regulation no. 1107/06 on the rights of persons with disabilities and<br />
reduced mobility; and to the 1929 Warsaw Convention and the 1999 Montreal Convention regarding international air transportation.<br />
To view the Regulation [EC] 261/04 and the ENAC Passenger’s Charter, please see the web section: compensation and assistance to passengers.<br />
Ticket<br />
Tickets are valid for one year starting from the booking date of flight departure. Such validity time can be reduced in case of purchase under restricted or limited<br />
conditions. Meridiana can deny air transport in case of non payment of the ticket fare or any other due amount (charges, taxes or extra fees). Passengers are<br />
required to pay any due government tax and/or any other further fee not included in the ticket fare directly to Meridiana or to the relevant authorities.<br />
Privacy<br />
Meridiana informs that passengers' Personal Data are processed according to " D.lgs. 30/06/2003 n° 196: Personal Data Safety Code ". For more info please visit our<br />
web site relative section.<br />
Eco Friendly: Meridiana undertake towards the environment, reducing the pages number printed of the ticket.<br />
https://www.meridiana.it/booking/ticketPrint.aspx?ID_BOOKING=13945692&ID_SESSIONDB=c17c9c4c-0a48-40d5-af95-9b2c5ee6da1b&language=en 4/4