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Chinese tycoon sets up shop in Johannesburg - Supermarket.co.za

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S T O R E WA T C H<br />

<strong>Ch<strong>in</strong>ese</strong> <strong>ty<strong>co</strong>on</strong> <strong>sets</strong> <strong>up</strong><br />

<strong>shop</strong> <strong>in</strong> <strong>Johannesburg</strong><br />

Tiens enters<br />

the South<br />

African market<br />

By Anelle Hamilton<br />

C<br />

h<strong>in</strong>ese <strong>ty<strong>co</strong>on</strong>, Li J<strong>in</strong>yuan,<br />

president of the Tiens Gro<strong>up</strong>,<br />

opened their first banner store <strong>in</strong> Africa on<br />

18 July. S<strong>co</strong>res of people gathered to witness<br />

the open<strong>in</strong>g ceremony <strong>in</strong> Randburg,<br />

<strong>Johannesburg</strong>. Ac<strong>co</strong>rd<strong>in</strong>g to Tiens, their<br />

<strong>co</strong>ncept starts a new wave <strong>in</strong> the South<br />

African retail market. S<strong>up</strong>ermarket & Retailer<br />

went along to the launch to f<strong>in</strong>d out more.<br />

The Tiens gro<strong>up</strong><br />

Tiens is a mult<strong>in</strong>ational gro<strong>up</strong> specialis<strong>in</strong>g<br />

<strong>in</strong> retail, tourism, f<strong>in</strong>ance, <strong>in</strong>ternational<br />

trade and e-bus<strong>in</strong>ess. The bus<strong>in</strong>ess has<br />

<strong>Ch<strong>in</strong>ese</strong> <strong>ty<strong>co</strong>on</strong>, Li J<strong>in</strong>yuan, president of the Tiens Gro<strong>up</strong>, wel<strong>co</strong>mes the crowd at the open<strong>in</strong>g of the<br />

gro<strong>up</strong>’s first banner store <strong>in</strong> Africa.<br />

subsidiaries or branches <strong>in</strong> 110 <strong>co</strong>untries and<br />

regions and has established strategic alliances<br />

with world-class enterprises from over 20<br />

<strong>co</strong>untries. This <strong>in</strong>cludes 500 000<br />

distributors and stockists and 13 branches<br />

worldwide, <strong>in</strong>clud<strong>in</strong>g South Africa. They have<br />

40 branches <strong>in</strong> Africa and claim to have<br />

created more than 100 000 jobs for people<br />

on the <strong>co</strong>nt<strong>in</strong>ent. J<strong>in</strong>yuan <strong>co</strong>nfirms that there<br />

are also plans <strong>in</strong> the pipel<strong>in</strong>e to launch a<br />

se<strong>co</strong>nd Tiens banner store <strong>in</strong> Kenya.<br />

The gro<strong>up</strong> develops and sells health<br />

food, health care, beauty care and home<br />

care products to over 16 million <strong>co</strong>nsumers<br />

worldwide, through a <strong>co</strong>mb<strong>in</strong>ation of retail<br />

and multi-level market<strong>in</strong>g.<br />

J<strong>in</strong>yuan (centre) and other delegates officially open the store after the ribbon cutt<strong>in</strong>g ceremony.<br />

14<br />

SUPERMARKET & RETAILER, AUGUST 2008<br />

Tiens <strong>in</strong> South Africa<br />

Tiens has been represented <strong>in</strong> South Africa<br />

for the last eight years, but only through<br />

direct sell<strong>in</strong>g. The outlet <strong>in</strong> South Africa is the<br />

first Tiens banner store to open and J<strong>in</strong>yuan<br />

says it is expected to br<strong>in</strong>g new<br />

franchise opportunities and help to build<br />

better lives for people here.” We believe the<br />

Tiens Gro<strong>up</strong> is one of many <strong>co</strong>untries that<br />

will be <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> the South African


S T O R E WA T C H<br />

Not even the <strong>co</strong>ld weather <strong>co</strong>uld keep them<br />

away! The queue outside the banner store <strong>in</strong><br />

Randburg, <strong>Johannesburg</strong> at the launch.<br />

market,” he adds. Kev<strong>in</strong> Hou, general<br />

manager for Tiens Southern Africa, agrees.<br />

“We are proud to be open<strong>in</strong>g our first banner<br />

store <strong>in</strong> Africa and to be the pioneers of this<br />

new retail <strong>co</strong>ncept on the <strong>co</strong>nt<strong>in</strong>ent.”<br />

Health and wellness<br />

The <strong>Ch<strong>in</strong>ese</strong> are renowned for their wellness<br />

products as they draw on the wisdom of<br />

Ch<strong>in</strong>a’s 5000 year-old philosophy of blend<strong>in</strong>g<br />

natural extracts with high tech process<strong>in</strong>g to<br />

formulate products that en<strong>co</strong>urage optimal<br />

health and wellness.<br />

The Randburg outlet specialises <strong>in</strong> health<br />

and wellness products and stocks health care<br />

products, as well as groceries, household<br />

clean<strong>in</strong>g products and <strong>co</strong>smetics. The store<br />

<strong>co</strong>mb<strong>in</strong>es the <strong>co</strong>ncept of direct sell<strong>in</strong>g and<br />

retail<strong>in</strong>g and focuses on high quality products<br />

that meet <strong>in</strong>ternational quality standards,<br />

<strong>in</strong>clud<strong>in</strong>g the FDA, European Union and the<br />

Japanese Health M<strong>in</strong>istry. All products are<br />

also 100% Halaal and Kosher certified.<br />

Tiens is a member of the <strong>in</strong>ternational<br />

Direct Sell<strong>in</strong>g Association (DSA), which<br />

represents 45 direct sell<strong>in</strong>g <strong>co</strong>mpanies<br />

operat<strong>in</strong>g <strong>in</strong> South Africa. Jean McKenzie,<br />

association manager of the DSA South Africa,<br />

announced at the launch that Tiens is the<br />

only <strong>Ch<strong>in</strong>ese</strong> member <strong>co</strong>mpany of the DSA<br />

<strong>in</strong> this <strong>co</strong>untry.<br />

The store stocks grocery items and household<br />

clean<strong>in</strong>g products.<br />

‘<br />

The Randburg<br />

outlet<br />

specialises<br />

<strong>in</strong> health and<br />

wellness<br />

products.<br />

‘<br />

The <strong>Ch<strong>in</strong>ese</strong> are renowned for their wellness<br />

products and the <strong>shop</strong>’s ma<strong>in</strong> focus is health and<br />

wellness merchandise.<br />

Giv<strong>in</strong>g back<br />

As part of giv<strong>in</strong>g back to the <strong>co</strong>mmunity,<br />

the gro<strong>up</strong> has donated more than $200m to<br />

orphans <strong>in</strong> Africa. In terms of giv<strong>in</strong>g back to<br />

<strong>co</strong>nsumers, J<strong>in</strong>yuan says that the Tiens Gro<strong>up</strong><br />

offers 20% cash back for purchases made on<br />

products. “No other <strong>co</strong>mpany offers people<br />

such bonus value for cash back. Any Tiens<br />

distributors who buy the products <strong>in</strong> Tiens<br />

outlets get bonus po<strong>in</strong>ts as well,” he says.<br />

“This relationship will strengthen the<br />

ties between Ch<strong>in</strong>a and South Africa. Money<br />

<strong>co</strong>mes at a price but the friendship of the<br />

two <strong>co</strong>untries is priceless,” he <strong>co</strong>ncludes. n<br />

15<br />

SUPERMARKET & RETAILER, AUGUST 2008

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