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power to the people - Swinburne University of Technology

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usiness<br />

Keeping it<br />

in <strong>the</strong> family<br />

Succession planning in family<br />

businesses can be fraught with<br />

difficulty but a new study could<br />

make <strong>the</strong> process easier.<br />

By carolyn boyd<br />

Family businesses form <strong>the</strong> backbone<br />

<strong>of</strong> <strong>the</strong> Australian economy – around<br />

70 per cent <strong>of</strong> <strong>the</strong> nation’s companies<br />

are family owned and operated.<br />

However, when <strong>the</strong> time comes <strong>to</strong> hand<br />

over <strong>the</strong> reins <strong>to</strong> <strong>the</strong> next generation,<br />

things do not always go smoothly.<br />

“Often <strong>the</strong>re is a fair degree <strong>of</strong> secrecy and nontransparency<br />

around succession planning,” says<br />

Michael Gilding, Executive Dean <strong>of</strong> <strong>the</strong> Faculty<br />

<strong>of</strong> Business and Enterprise at <strong>Swinburne</strong>. “It is<br />

something that family businesses consistently<br />

struggle <strong>to</strong> deal with. The more <strong>the</strong>y put it <strong>of</strong>f, <strong>the</strong><br />

more difficult it becomes.”<br />

Gilding is one <strong>of</strong> five researchers conducting a<br />

two-year study in<strong>to</strong> how families decide who <strong>to</strong> pass<br />

<strong>the</strong>ir businesses <strong>to</strong> and when <strong>to</strong> make <strong>the</strong> transition.<br />

Working with national accounting firm Pitcher<br />

Partners, <strong>the</strong> team has interviewed 43 Australian<br />

family businesses, ranging in age from less than two<br />

decades <strong>to</strong> more than 160 years <strong>of</strong> family operation.<br />

The researchers haven’t just spoken with CEOs, who<br />

are typically male, but have also interviewed <strong>the</strong>ir<br />

spouses and o<strong>the</strong>r family members <strong>to</strong> get a more<br />

in-depth understanding <strong>of</strong> succession planning.<br />

The influence <strong>of</strong> wives<br />

“Wives <strong>of</strong> family business CEOs are <strong>of</strong>ten deeply<br />

overlooked and we think that <strong>the</strong>y are very<br />

underestimated,” says Gilding. “Wives have a unique<br />

outlook on <strong>the</strong> whole succession planning process<br />

and <strong>the</strong>y <strong>of</strong>ten have a huge influence on whe<strong>the</strong>r<br />

<strong>the</strong> planning process works or it doesn’t work.<br />

Unless you have an understanding <strong>of</strong> all <strong>the</strong> different<br />

players in <strong>the</strong> process, you haven’t got a very<br />

good model.”<br />

PhD candidate Barbara Cosson conducted <strong>the</strong><br />

spouse interviews and says <strong>the</strong> hardest part was<br />

hearing <strong>the</strong> s<strong>to</strong>ries <strong>of</strong> families who were “completely<br />

riven by trying <strong>to</strong> sort <strong>the</strong>ir relationships out”. “I have<br />

spoken <strong>to</strong> numerous families where <strong>the</strong>y don’t speak<br />

<strong>to</strong> different arms <strong>of</strong> <strong>the</strong> family, and actually haven’t for<br />

many years,” she says.<br />

Despite <strong>the</strong> difficulties involved in handing family<br />

businesses <strong>to</strong> <strong>the</strong> next generation, postdoc<strong>to</strong>ral<br />

research fellow Dr Sheree Gregory says continuity is<br />

vital <strong>to</strong> many families. “Having a family continue on<br />

in <strong>the</strong> business is quite important, so is keeping <strong>the</strong><br />

bloodline going and keeping a legacy,” she says.<br />

Often <strong>the</strong>re is a fair<br />

degree <strong>of</strong> secrecy and<br />

non-transparency<br />

around succession<br />

planning. It is something<br />

that family businesses<br />

consistently struggle<br />

<strong>to</strong> deal with. The more<br />

<strong>the</strong>y put it <strong>of</strong>f, <strong>the</strong> more<br />

difficult it becomes.<br />

Michael Gilding,<br />

Executive Dean <strong>of</strong> <strong>the</strong> Faculty <strong>of</strong> Business<br />

and Enterprise at <strong>Swinburne</strong><br />

The research goes global<br />

The researchers are now conducting a global survey, in<br />

conjunction with Pitcher Partners, <strong>to</strong> compare <strong>the</strong> way<br />

families approach succession planning in 40 countries.<br />

The Family Business Succession Survey is being run<br />

in several languages, including Spanish, Korean and<br />

Mandarin. In Australia, <strong>the</strong> team is hoping <strong>to</strong> garner<br />

at least 1000 responses.<br />

“When you do a survey in Australia it is interesting<br />

but it is not as deeply insightful as comparisons with<br />

survey data from o<strong>the</strong>r countries. Once you have<br />

that data, you can <strong>the</strong>n say what’s unique about us,”<br />

says Gilding.<br />

The research team recently had a paper based on<br />

<strong>the</strong>ir research accepted by one <strong>of</strong> <strong>the</strong> world’s <strong>to</strong>p<br />

entrepreneurship journals, Entrepreneurship:<br />

Theory and Practice. l<br />

research.net/s/FamilyBusinessSuccessionSurvey<br />

illustrATIOn: gregory balDWIn<br />

18 | swinburne | venture | issue ONE 2013

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