power to the people - Swinburne University of Technology
power to the people - Swinburne University of Technology
power to the people - Swinburne University of Technology
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usiness<br />
Keeping it<br />
in <strong>the</strong> family<br />
Succession planning in family<br />
businesses can be fraught with<br />
difficulty but a new study could<br />
make <strong>the</strong> process easier.<br />
By carolyn boyd<br />
Family businesses form <strong>the</strong> backbone<br />
<strong>of</strong> <strong>the</strong> Australian economy – around<br />
70 per cent <strong>of</strong> <strong>the</strong> nation’s companies<br />
are family owned and operated.<br />
However, when <strong>the</strong> time comes <strong>to</strong> hand<br />
over <strong>the</strong> reins <strong>to</strong> <strong>the</strong> next generation,<br />
things do not always go smoothly.<br />
“Often <strong>the</strong>re is a fair degree <strong>of</strong> secrecy and nontransparency<br />
around succession planning,” says<br />
Michael Gilding, Executive Dean <strong>of</strong> <strong>the</strong> Faculty<br />
<strong>of</strong> Business and Enterprise at <strong>Swinburne</strong>. “It is<br />
something that family businesses consistently<br />
struggle <strong>to</strong> deal with. The more <strong>the</strong>y put it <strong>of</strong>f, <strong>the</strong><br />
more difficult it becomes.”<br />
Gilding is one <strong>of</strong> five researchers conducting a<br />
two-year study in<strong>to</strong> how families decide who <strong>to</strong> pass<br />
<strong>the</strong>ir businesses <strong>to</strong> and when <strong>to</strong> make <strong>the</strong> transition.<br />
Working with national accounting firm Pitcher<br />
Partners, <strong>the</strong> team has interviewed 43 Australian<br />
family businesses, ranging in age from less than two<br />
decades <strong>to</strong> more than 160 years <strong>of</strong> family operation.<br />
The researchers haven’t just spoken with CEOs, who<br />
are typically male, but have also interviewed <strong>the</strong>ir<br />
spouses and o<strong>the</strong>r family members <strong>to</strong> get a more<br />
in-depth understanding <strong>of</strong> succession planning.<br />
The influence <strong>of</strong> wives<br />
“Wives <strong>of</strong> family business CEOs are <strong>of</strong>ten deeply<br />
overlooked and we think that <strong>the</strong>y are very<br />
underestimated,” says Gilding. “Wives have a unique<br />
outlook on <strong>the</strong> whole succession planning process<br />
and <strong>the</strong>y <strong>of</strong>ten have a huge influence on whe<strong>the</strong>r<br />
<strong>the</strong> planning process works or it doesn’t work.<br />
Unless you have an understanding <strong>of</strong> all <strong>the</strong> different<br />
players in <strong>the</strong> process, you haven’t got a very<br />
good model.”<br />
PhD candidate Barbara Cosson conducted <strong>the</strong><br />
spouse interviews and says <strong>the</strong> hardest part was<br />
hearing <strong>the</strong> s<strong>to</strong>ries <strong>of</strong> families who were “completely<br />
riven by trying <strong>to</strong> sort <strong>the</strong>ir relationships out”. “I have<br />
spoken <strong>to</strong> numerous families where <strong>the</strong>y don’t speak<br />
<strong>to</strong> different arms <strong>of</strong> <strong>the</strong> family, and actually haven’t for<br />
many years,” she says.<br />
Despite <strong>the</strong> difficulties involved in handing family<br />
businesses <strong>to</strong> <strong>the</strong> next generation, postdoc<strong>to</strong>ral<br />
research fellow Dr Sheree Gregory says continuity is<br />
vital <strong>to</strong> many families. “Having a family continue on<br />
in <strong>the</strong> business is quite important, so is keeping <strong>the</strong><br />
bloodline going and keeping a legacy,” she says.<br />
Often <strong>the</strong>re is a fair<br />
degree <strong>of</strong> secrecy and<br />
non-transparency<br />
around succession<br />
planning. It is something<br />
that family businesses<br />
consistently struggle<br />
<strong>to</strong> deal with. The more<br />
<strong>the</strong>y put it <strong>of</strong>f, <strong>the</strong> more<br />
difficult it becomes.<br />
Michael Gilding,<br />
Executive Dean <strong>of</strong> <strong>the</strong> Faculty <strong>of</strong> Business<br />
and Enterprise at <strong>Swinburne</strong><br />
The research goes global<br />
The researchers are now conducting a global survey, in<br />
conjunction with Pitcher Partners, <strong>to</strong> compare <strong>the</strong> way<br />
families approach succession planning in 40 countries.<br />
The Family Business Succession Survey is being run<br />
in several languages, including Spanish, Korean and<br />
Mandarin. In Australia, <strong>the</strong> team is hoping <strong>to</strong> garner<br />
at least 1000 responses.<br />
“When you do a survey in Australia it is interesting<br />
but it is not as deeply insightful as comparisons with<br />
survey data from o<strong>the</strong>r countries. Once you have<br />
that data, you can <strong>the</strong>n say what’s unique about us,”<br />
says Gilding.<br />
The research team recently had a paper based on<br />
<strong>the</strong>ir research accepted by one <strong>of</strong> <strong>the</strong> world’s <strong>to</strong>p<br />
entrepreneurship journals, Entrepreneurship:<br />
Theory and Practice. l<br />
research.net/s/FamilyBusinessSuccessionSurvey<br />
illustrATIOn: gregory balDWIn<br />
18 | swinburne | venture | issue ONE 2013