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20 Questions - Canadian Institute of Chartered Accountants

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Monitoring and Learning<br />

19. How does the board monitor budgeted and<br />

actual results?<br />

The Chief Financial Officer or Treasurer should regularly compare the actual<br />

financial results to the budgets and provide reports to the board. This is particularly<br />

important when things don’t come in on budget and it is necessary to decide<br />

how to deal with any shortfall or surplus. The frequency <strong>of</strong> reporting will usually<br />

be monthly or quarterly – more <strong>of</strong>ten if funds are tight.<br />

Budget/actual reports should ideally provide year-to-date amounts for the<br />

current and previous years, and the outlook for the current year. They should<br />

also show the variances (differences) between the amounts in dollars and as a<br />

percentage. Variances are <strong>of</strong> three basic types, each <strong>of</strong> which calls for a different<br />

response:<br />

One-time variances occur when something doesn’t turn out as expected. For<br />

example: a project costs more than budgeted because some costs were not<br />

included in the budget or were underestimated; revenues from an event exceeded<br />

or fell below expectations; the organization had to pay legal fees to defend<br />

against a legal action. One time variances may, if serious, require adjustment to<br />

other items in the current budget.<br />

Ongoing variances occur when a regular expense or revenue source change<br />

and the change is likely to continue. For example: the rent goes up more than<br />

expected when a lease is renewed; a sustaining grant from government is cut or<br />

discontinued.<br />

• Timing variances occur when planned events or activities that involve receipts<br />

or payments happen earlier or later than planned. The variance usually<br />

resolves itself within a few months and nothing need be done unless the<br />

events are delayed into the organization’s next financial year. In such cases<br />

there will be a one-time variance in the current fiscal year and the item may<br />

need to be included in the following year’s budget.<br />

• In most cases the causes <strong>of</strong> variances will be apparent before they show up in<br />

the budget reporting. If they are significant the staff or Treasurer should take<br />

appropriate action as soon as possible and advise the board accordingly.<br />

Recommended practices<br />

• The board receives regular reports that compare actual year-to-date and<br />

outlook financial results to the budget and previous year<br />

• When actual and outlook amounts vary from budget, the board is provided<br />

with explanations and any proposed responses<br />

<strong>20</strong>. What did we learn from our experiences?<br />

It has been said that this year’s planning is the beginning <strong>of</strong> next year’s. The<br />

lessons learned from successes, failures and unexpected outcomes can be used to<br />

confirm or revise strategies so that planning becomes a continuous process.<br />

Strategic planning is most useful when the plan looks several years into the<br />

future - 3, 5 or more years. If things are going well, the board and planning<br />

group might hold an annual review <strong>of</strong> the strategic plan and consider revising it<br />

to reflect the lessons <strong>of</strong> the previous years. Strategies can, however, take time to<br />

settle down, and changes can be confusing and unhelpful.<br />

If the organization is experiencing serious problems it may be necessary to<br />

review strategy more frequently than once a year. In such cases it is important,<br />

before changing strategy, to ask if the problems are the result <strong>of</strong> the strategy or<br />

<strong>of</strong> the way in which the organization is implementing it.<br />

Recommended practices<br />

• The board, staff and volunteers take time to learn from experience<br />

• The board reviews the strategy at least once a year – more <strong>of</strong>ten if necessary<br />

• Strategies are reviewed and revised on the basis <strong>of</strong> what has been learned<br />

21

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