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CHAPTER 1<br />

THE INVESTMENT INDUSTRY:<br />

A TOP- DOWN VIEW<br />

by Ian Rossa O’Reilly, CFA


LEARNING OUTCOMES<br />

After completing this <strong>chapter</strong>, you should be able to do the following:<br />

a<br />

Explain how an economy benefits from the existence of the investment<br />

industry;<br />

b Explain how an individual benefits from the existence of the investment<br />

industry;<br />

c<br />

Describe types and functions of participants that collectively comprise<br />

the structure of the investment industry;<br />

d Describe forces that affect the evolution of the investment industry.


Introduction 3<br />

INTRODUCTION<br />

1<br />

People work to sustain themselves and their dependents. Often, they earn money for<br />

their labor and use that money to purchase goods and services. If they spend less than<br />

they earn, they have savings. If they expect to earn a return on their savings, they<br />

are investing. For example, an individual might lend her savings to a neighbor who is<br />

starting a new business. If she realistically expects to get more money back than she<br />

lent, she is making an investment.<br />

One reason why the financial services industry exists is to provide a link between<br />

savers (also called lenders or investors) that have funds to invest and spenders (also<br />

called borrowers) that need funds. After all, not all savers have savvy neighbors who<br />

are starting promising businesses. As a result, they have to look elsewhere for opportunities<br />

to earn a return on their money.<br />

Lenders invest their savings in a wide range of assets. Assets are items that have value<br />

and include real assets and financial assets. Real assets are physical assets, such as<br />

land, buildings, cattle, and gold. In contrast, financial assets are claims on real assets.<br />

For example, a share of stock represents ownership in a company. This share gives its<br />

owner, called a shareholder (or stockholder), rights to some of the company’s assets<br />

and earnings.<br />

Financial assets that can be traded are called securities. The two largest categories<br />

of securities are debt and equity securities:<br />

■<br />

■<br />

Debt securities are loans that lenders make to borrowers. Lenders expect the<br />

borrowers to repay these loans and to make interest payments until the loans<br />

are repaid. Because interest payments on many loans are fixed, debt securities<br />

are also called fixed- income securities. They are also known as bonds, and<br />

investors in bonds are referred to as bondholders. More information about debt<br />

securities is provided in Chapter 10.<br />

Equity securities are also called stocks, shares of stock, or shares. As mentioned,<br />

shareholders have ownership in the company. The company has no<br />

obligation to either repay the money the shareholders contributed or to make<br />

regular payments, called dividends. However, investors who buy stocks expect<br />

to earn a return by being able to sell their shares at a higher price than they<br />

bought them and, possibly, by receiving dividends. Equity securities are discussed<br />

further in Chapter 9.<br />

Places where buyers and sellers can trade securities are known as securities markets or<br />

financial markets. A distinction is sometimes made within financial markets between<br />

money markets, for securities that have a maturity shorter than a year, and capital<br />

markets, for securities that have a maturity longer than a year. How securities are<br />

issued, bought, and sold is explained in Chapters 13 and 15.<br />

Copyright © 2012 CFA Institute


4<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

The primary role of financial markets is to channel funds from savers to spenders.<br />

Savers include individuals (households), companies (firms), and governments with<br />

excess money to invest. Note that in this <strong>chapter</strong> and in the rest of the curriculum,<br />

the terms money, cash, funds, and financial capital (or capital) may be used interchangeably.<br />

Savers provide capital to spenders.<br />

Spenders include individuals, companies, and governments. For example, individuals<br />

borrow to pay for houses, tuition, and unforeseen expenses. Companies borrow to<br />

invest in real assets, such as land, buildings, or machinery. These real assets represent<br />

a company’s means (or factors) of production, and they are sometimes referred to as<br />

physical capital. Governments borrow when their current tax receipts are insufficient<br />

to fund their current spending plans.<br />

Savers and spenders sometimes interact through financial markets. The movement<br />

of funds from those who have funds to invest (the savers who become providers of<br />

capital) to those who need funds (the spenders who become users of capital) through<br />

financial markets is called direct finance. Savers and spenders often rely on individuals<br />

in the investment industry to help them navigate financial markets. The investment<br />

industry is a subset of the financial services industry. It comprises all the players that<br />

are instrumental in helping savers invest their money and borrowers get the funds they<br />

require. The major investment industry participants, such as exchanges, investment<br />

brokers (brokers), investment dealers (dealers), financial advisers, and investment<br />

analysts (analysts), are introduced in Section 4 of this <strong>chapter</strong> and discussed further<br />

in Module 5.<br />

Savers and borrowers often rely on financial intermediaries to find each other and to<br />

channel funds between each other. This is indirect finance. Financial intermediaries<br />

act as “middlemen” between those who have funds to invest and those who need funds.<br />

Credit institutions, such as banks, are a typical example of financial intermediaries.<br />

They collect savings from lenders and transform them into loans to borrowers. This<br />

transformation process is known as financial intermediation, hence the reason why<br />

banks are called financial intermediaries. Other types of financial intermediaries are<br />

discussed in Chapter 13.<br />

Financial intermediaries and the investment industry play important roles in the<br />

financial services industry. Many savers do not have the time or the expertise to identify<br />

and select individuals, companies, and governments to lend to or invest in. Once<br />

savers have lent money, they have to monitor the borrower’s behavior and financial<br />

health to ensure that they will get their money back—a task that is time- consuming<br />

and costly. Matching savers and borrowers and monitoring borrowers are functions<br />

that financial intermediaries can perform better and more cheaply than most investors<br />

can do on their own. The investment industry helps investors evaluate the behavior<br />

and financial health of the companies and governments they invest in.<br />

Because savers are assigning responsibilities to financial intermediaries and participants<br />

in the investment industry, trust is essential to the proper functioning of the financial<br />

services industry. Savers should have confidence that they will earn a return on their<br />

investments and that they will be treated fairly by borrowers, financial intermediaries,<br />

and investment industry participants. If trust is lacking, savers will be reluctant to<br />

invest, and the economy will suffer.


How Economies Benefit from the Existence of the Investment Industry 5<br />

Exhibit 1 summarizes graphically how funds can be channeled between savers and<br />

spenders, either directly through financial markets or indirectly through financial<br />

intermediaries.<br />

Exhibit 1<br />

Overview of the Financial Services Industry<br />

DIRECT FINANCE<br />

Savers/<br />

Lenders/<br />

Providers of Capital<br />

Funds<br />

Financial Markets<br />

<br />

<br />

Funds<br />

Spenders/<br />

Borrowers/<br />

Users of Capital<br />

Funds<br />

Funds<br />

Financial Intermediaries<br />

<br />

<br />

<br />

<br />

INDIRECT FINANCE<br />

Funds<br />

Source: Based on data from the European Central Bank (http://www.ecb.int/mopo/eaec/structure/<br />

html/index.en.html).<br />

HOW ECONOMIES BENEFIT FROM THE EXISTENCE OF THE<br />

INVESTMENT INDUSTRY<br />

2<br />

Economic systems can take many forms, from pure capitalism with free markets to<br />

planned economies with centralized authority. The goal of all economic systems is the<br />

efficient allocation of scarce resources to their most productive uses.<br />

Resources, such as labor, real assets, and financial capital, are necessary to produce<br />

goods and services. People have an unlimited desire for goods and services, but<br />

resources are limited. To illustrate this concept of scarcity, assume that an individual<br />

has a limited budget; his financial capital is scarce. Should he spend his money on<br />

buying food, paying his mortgage, purchasing a new car, or going on an expensive<br />

holiday? Similarly, should governments spend money on health care, education,<br />

defense, or infrastructure?<br />

Because resources are scarce, decisions must be made regarding the allocation of these<br />

resources. All economic systems must address three questions: (1) Which goods and<br />

services should be produced? (2) How should the goods and services be produced?


6<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

(3) Who should receive the goods and services that are produced? The allocation of<br />

scarce resources is efficient if the scarce resources are used to produce goods and<br />

services that best satisfy the needs of consumers.<br />

2.1 Market Economies<br />

Capitalism is an economic system that favors private ownership as the means of production<br />

and markets as the means of allocating scarce resources. Markets are places<br />

where buyers meet sellers to trade. Markets include goods and services markets as<br />

well as financial markets.<br />

In a pure, free market, capitalistic economy, there is no central authority, such as a<br />

government, directing economic activity. Instead, individuals and companies make<br />

their own decisions about what goods and services to manufacture and provide, and<br />

they get to keep the profits from their activities. If everything goes according to plan,<br />

scarce resources are deployed in the most efficient manner through the markets and<br />

the economy grows at a healthy rate.<br />

Pure free market capitalism is something that exists only in theory. In the real world,<br />

governments play a role in all economies. In some capitalistic economies, such as in<br />

Western economies, the government’s role in business is fairly minimal. In countries<br />

largely based on extraction of natural resources, such as some former Soviet Republics,<br />

some Middle Eastern countries, and some South American countries, the government<br />

maintains significant control over key national industries. In transition economies,<br />

which are moving from socialist planned economies to market economies, the government<br />

plays a significant role in the economy and business. China’s economy is often<br />

described as state capitalism because the Chinese central and local governments have<br />

significant ownership of many businesses. In China, however, people can create and<br />

invest in businesses and a great deal of market competition exists.<br />

2.2 Benefits Provided by the Investment Industry<br />

The investment industry brings several benefits to the economy. It facilitates lending<br />

and borrowing. As mentioned above, the investment industry is instrumental in<br />

channeling funds between savers who have money but no immediate use for it and<br />

spenders who have projects to finance but insufficient capital to do so.<br />

The investment industry contributes to the efficient allocation of resources in the<br />

economy. Without the investment industry, suppliers and users of capital would have<br />

to spend significant resources finding each other. These resources would be expended<br />

on the search rather than on more productive uses, resulting in less efficiency.<br />

The investment industry plays an important role in providing and processing information<br />

about investment opportunities. Many investment industry participants help<br />

investors collect and analyze macroeconomic data and information about individuals,<br />

companies, and governments’ capital needs and asset values. Some of the tools and<br />

inputs these participants use are described in Module 3.


How Individuals Benefit from the Existence of the Investment Industry 7<br />

Investment industry participants package investment opportunities so that they satisfy<br />

the needs of lenders and borrowers. The investment industry offers a wide range<br />

of products and services that make it easier for savers to invest and for spenders to<br />

access the funds they need. These investment products and services are discussed in<br />

Modules 4 and 5.<br />

The investment industry also provides liquidity. Liquidity refers to the ease of buying<br />

or selling an asset without affecting its price. Some assets, such as real estate, are<br />

inherently illiquid. For example, if you wish to sell a house, it will likely take some time<br />

to sell even if it is priced fairly compared with other houses in the market. If you want<br />

to sell a house quickly, you may have to sell it at a lower price than you think is fair.<br />

Other assets are more liquid, such as shares that trade actively. However, an investor<br />

may hold such a large position (i.e., so many shares) that the sale of her position may<br />

alter the price in the market. For example, if an investor owns 100 shares in a company<br />

with actively traded shares, she will likely be able to sell her shares quickly and<br />

without affecting the stock price. However, if she owns 100,000 shares, she may not<br />

be able to sell those shares quickly without affecting the price in the market. Liquidity<br />

is a very important aspect of well- functioning financial markets because highly liquid<br />

markets allow investors to complete a transaction quickly (and to reverse it quickly if<br />

they change their minds) and to have confidence that they are getting the best price<br />

at that particular moment.<br />

All these benefits increase the willingness of suppliers of capital to provide funds<br />

to those who need them. Capital put to better use fosters growth, which ultimately<br />

benefits the economy.<br />

HOW INDIVIDUALS BENEFIT FROM THE EXISTENCE OF THE<br />

INVESTMENT INDUSTRY<br />

3<br />

In a well- functioning investment industry, investors are treated fairly and honestly.<br />

As a result, they have confidence to commit their savings to investments. Investment<br />

industry participants compete fairly for investors’ business, and they are competent<br />

and trustworthy in managing investment products and portfolios, executing investment<br />

transactions, and advising on investment matters.<br />

3.1 Benefits Provided by the Investment Industry<br />

Below are some of the most important features that define a well- functioning investment<br />

industry and, in turn, benefit investors.<br />

The first important feature that characterizes a well- functioning investment industry<br />

is the availability of a broad range of investment products and services that meet<br />

investors’ needs. Investment products are not limited to the debt and equity securities<br />

already presented. Other investment instruments, such as derivatives and alternative<br />

investments, are described in Chapters 11 and 12, respectively.


8<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

Investment industry participants may also buy and sell various real and financial<br />

assets and then package them to create new investment products (frequently referred<br />

to as investment vehicles) and structures that suit the needs of investors better than<br />

the original assets. Mortgage- backed securities provide an example. They represent<br />

a claim on the cash flows that are expected to materialize not from a single mortgage<br />

but from a large number of mortgages that have been grouped together in a process<br />

called securitization. Other examples of investment vehicles and structures are provided<br />

in Chapter 14.<br />

In addition to being able to choose from a broad range of investment products, investors<br />

benefit when they have access to a broad range of investment services that help<br />

them make better decisions and implement those decisions. The investment industry<br />

offers financial advisory, information, and trading services that are valuable to investors.<br />

How investment industry participants assess and serve the needs of investors is<br />

discussed further in Module 7.<br />

Investors benefit when financial markets are competitive. Markets in general and<br />

financial markets in particular are competitive if a large number of players compete<br />

with one another without any one of them having an undue influence on supply or<br />

demand. Supply refers to the quantity of a good or service sellers are willing and able<br />

to sell, whereas demand refers to the quantity of a good or service buyers desire to buy.<br />

More information about supply and demand and how the interaction of supply and<br />

demand affects prices of goods and services is presented in Chapter 6. Competitive<br />

markets promote higher production efficiency and help keep prices of goods and<br />

services, including investment products and services, down.<br />

Investors also benefit when financial markets are liquid and transaction costs are low.<br />

As mentioned earlier, liquidity ensures that investors can quickly buy or sell an asset<br />

without affecting its price. Transaction costs are the costs associated with trading.<br />

Because transaction costs reduce the return savers make on their investments, the<br />

lower the transaction costs, the better. The combination of liquidity and low transaction<br />

costs ensures that investors can trade as much (or as little) as they wish under<br />

the best possible conditions.<br />

To make reasonable judgments about their investments, investors need information<br />

about the companies and governments to which they provide or may provide capital.<br />

Therefore, access to relevant and reliable financial information is important. By helping<br />

collect and process financial information, investment industry participants provide<br />

benefits to investors. Timely access to this information is also critical because securities<br />

prices may change quickly in response to new, relevant information. For example, the<br />

stock price of an oil company that announces it has discovered a large new oil field<br />

will likely increase at the prospect of higher revenues and profit.<br />

Another important feature that characterizes a well- functioning investment industry<br />

is the ability to transform and transfer risk. Risk is defined as the effect of uncertain<br />

future events on an organization or on the outcomes the organization achieves; risk<br />

is discussed in greater detail in Chapter 17. Risk is an inherent element of investing,<br />

and investors should always consider both return and risk when they make investment<br />

decisions. For example, the individual who lent her savings to her neighbor faces the<br />

risk that her neighbor’s business fails and she never gets her money back. Although<br />

the prospect of investing in the next Apple, Google, or Microsoft may be appealing,<br />

the investor may finally decide not to lend her money to her neighbor if losing her<br />

entire savings would have a devastating effect on her lifestyle. The investment industry


How Individuals Benefit from the Existence of the Investment Industry 9<br />

offers those who want to reduce risk the opportunity to do so. For example, products<br />

that represent some form of insurance may be available for purchase. Those who are<br />

willing to take on risk may sell insurance or offer investments that allow others to<br />

reduce their risks.<br />

3.2 Laws, Regulations, and Trust<br />

Laws and regulations are necessary to ensure that investors are treated fairly and<br />

honestly. Usually, laws are passed by a legislative body, such as Congress in the United<br />

States, Parliament in the United Kingdom, or the Diet in Japan. Regulations are created<br />

by agencies, such as the Canadian Securities Administrators in Canada, the Autorité<br />

des Marchés Financiers in France, or the Securities & Futures Commission in Hong<br />

Kong. Both laws and regulations are enforceable, and enforcement is critical for laws<br />

and regulations to be effective.<br />

The form and extent of laws and regulations vary between countries and change<br />

over time, but there are some general principles that apply consistently. Laws and<br />

regulations are designed to<br />

■<br />

■<br />

■<br />

prevent fraud;<br />

protect investment industry participants, in particular investors; and<br />

promote and maintain the integrity, transparency, and fairness of financial<br />

markets.<br />

For example, trading based on nonpublic information that could affect a security’s<br />

price, called insider trading, is generally forbidden across most jurisdictions. An analyst<br />

who learns during a private meeting with a company’s management that the company<br />

is about to acquire a competitor is not allowed to buy or sell shares in the company<br />

or its competitor until the company has officially announced the acquisition. If the<br />

analyst were to trade before this information is available to all market participants, he<br />

could gain from his inside information and the integrity and fairness of the financial<br />

market would be compromised.<br />

Although the investment industry is subject to laws and regulations, these laws and<br />

regulations cannot cover every situation and cannot prevent fraud or market abuse<br />

from happening. This is why it is important that<br />

■<br />

■<br />

individuals who work in the investment industry behave ethically, in accordance<br />

with a set of moral principles, and act professionally; and<br />

organizations that employ these individuals promote cultures of integrity.<br />

Ethical behavior on the part of investment industry participants is paramount to<br />

protecting the reputation of the industry and to maintaining trust in the industry.<br />

Without trust, savers may be less likely to make investments, which would ultimately<br />

be detrimental to the economy.<br />

We return to the discussion of ethics and regulation in Chapters 2 and 3, respectively.<br />

Chapter 17 also addresses the issue of compliance with laws and regulations.


10<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

4<br />

INVESTMENT INDUSTRY PARTICIPANTS<br />

There are many investment industry participants who help savers invest their funds<br />

and help lenders get the funds they require. Anybody working in the investment<br />

industry or using services provided by the investment industry is bound to come in<br />

contact with several of these players.<br />

4.1 Major Players<br />

To introduce some of the major players, consider the example of a Canadian company<br />

that needs funds to support its growth. The company may generate funds from its<br />

current operations, but if the funds are not enough to support its growth plans, it will<br />

have to turn to providers of capital. The investment industry can help the company<br />

raise the funds it needs and allow investors to participate in the company’s growth.<br />

We first discuss investment industry participants that may help the Canadian company<br />

to raise funds. Then we discuss investors and investment industry participants that<br />

may help them to invest funds.<br />

4.1.1 Raising Funds and Investment Industry Participants<br />

The Canadian company wants to issue shares to raise additional equity capital. Until<br />

now, it has been private; it has not raised funds by issuing shares publicly. It wants to<br />

take the equity issuance opportunity to become a public company and have its stock<br />

listed on the Toronto Stock Exchange. Stock exchanges are organized and regulated<br />

financial markets that allow buyers and sellers to trade shares with each other.<br />

The company contacts an investment bank. Investment banks have expertise in helping<br />

companies and governments raise funds globally. The investment bank will organize<br />

the company’s first equity issuance, called an initial public offering (IPO). Chapter 9<br />

provides more details about IPOs and equity issuances in general.<br />

The investment bank will help determine the price at which the new shares will be<br />

issued. To do so, it not only has to assess the company’s value, but it also has to gauge<br />

investor interest in purchasing shares of the company. The investment bank’s analysts—often<br />

called sell- side analysts because they work for the organization selling<br />

the securities—will collect and analyze information about the company and prepare<br />

detailed reports that can be shared with potential investors.<br />

Once the investment bank has determined the price of the new shares, the IPO will<br />

take place in the primary market—that is, the market where new securities, IPOs,<br />

and subsequent offerings are issued and sold to investors. In exchange for providing<br />

money to the company, investors will receive shares in the company. Companies get<br />

funds when they issue new securities in primary markets. After the IPO, the company’s<br />

shares will be traded in the secondary market—that is, the market where investors buy<br />

and sell securities to each other. The Canadian company will not receive any capital<br />

from the trading of its shares in the secondary market.


Investment Industry Participants 11<br />

Now that the Canadian company is a public company, it will have to comply with the<br />

rules set forth by the Toronto Stock Exchange and with relevant Canadian laws and<br />

regulations. One typical rule is related to financial reporting; the Canadian company<br />

will have to file quarterly financial statements and audited annual financial statements.<br />

Auditors, who evaluate a company’s accounting and internal controls, play<br />

a very important role. They ensure that investors receive reliable information, a key<br />

feature of a well- functioning investment industry. More information about financial<br />

statements is provided in Chapter 4.<br />

4.1.2 Investing Funds and Investment Industry Participants<br />

The Canadian company may have sold its shares to many investors. When investors<br />

want to buy (sell) shares in the secondary market, they need to find another investor<br />

who is willing to sell (buy) shares. Brokers and dealers are very important investment<br />

industry participants who facilitate trading between investors. Brokers act as agents.<br />

They do not trade directly with market participants; they only help buyers and sellers<br />

find one another and trade with each other. In contrast, dealers act as principals.<br />

They use their own accounts and their own capital to trade with buyers and sellers in<br />

what is known as proprietary trading. They “make markets” in securities by acting as<br />

buyers when investors want to sell and as sellers when investors want to buy. Brokers<br />

and dealers provide liquidity and help reduce transaction costs; as mentioned earlier,<br />

liquidity and low transaction costs are beneficial to investors.<br />

There are also investment industry participants that provide trading support. They<br />

include clearing and settlement agents that confirm and settle trades after they<br />

have been arranged. Custodians also provide trading support by holding money and<br />

securities on behalf of their clients.<br />

There are different categories of investors, which are discussed further in Chapters 13<br />

and 19. Institutional investors are typically organizations that invest for themselves to<br />

advance their mission or invest for others to meet the others’ needs. For example, pension<br />

funds manage portfolios for the benefit of current and future retirees. Institutional<br />

investors usually rely on their own analysts to review a potential investment. These<br />

analysts are called buy- side analysts because they work for the organization buying<br />

the securities. They rely on investment information service providers, such as data<br />

vendors and investment research providers, to gather data about the company and<br />

its environment.<br />

Individual investors often do not have the time, the inclination, or the expertise to<br />

perform their own analysis. Some of them, such as wealthy individuals called highnet-<br />

worth investors, may seek the help of investment professionals, such as financial<br />

advisers (also called investment advisers). Financial advisers help their clients understand<br />

their future financial needs and the risks they face when investing as well as<br />

provide advice about investments. High- net- worth investors very often give authority<br />

to their advisers to manage the investments on their behalf. These advisers are called<br />

investment managers or asset managers.<br />

Many investors may be willing to invest but lack sufficient financial resources to<br />

contract an asset manager to look after their investments. These investors, called<br />

retail investors, very often buy investment products created and managed by banks,<br />

insurance companies, or investment management firms. For example, an individual


12<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

who wishes to plan for her retirement may need a convenient and inexpensive way<br />

of investing money regularly. She may buy shares in a mutual fund, a professionally<br />

managed vehicle that has investments in a range of securities.<br />

Exhibit 2 summarizes the investment industry participants introduced in this section.<br />

They are grouped into categories that are discussed further in Chapter 13. The rest<br />

of the curriculum provides more information about how these participants operate<br />

and how they interact with one another and with investors.<br />

Exhibit 2<br />

Investment Industry Participants<br />

Investment<br />

Information Service<br />

Providers<br />

Investment<br />

research providers,<br />

analysts<br />

Financial Advisory<br />

Service Providers<br />

Financial advisers<br />

Investment<br />

Management<br />

Service Providers<br />

Asset managers<br />

Savers/<br />

Lenders/<br />

Providers of Capital<br />

Retail, high-networth,<br />

and<br />

institutional<br />

investors<br />

Trading Service<br />

Providers<br />

Funds<br />

Exchanges,<br />

brokers, dealers,<br />

clearing and<br />

settlement agents<br />

Custodial Service<br />

Providers<br />

Custodians<br />

Financial<br />

Markets<br />

Funds<br />

Investment Banks<br />

Spenders/<br />

Borrowers/<br />

Users of Capital<br />

Individuals,<br />

companies,<br />

governments<br />

All these players can affect trust in the investment industry through their relationships<br />

with one another and with their clients. Trust in the investment industry is only as<br />

strong as the trust in its weakest link; it is thus critical that all players act with integrity.


Investment Industry Participants 13<br />

4.2 Duty of Care<br />

As presented above, there are different types of investment professionals, such as<br />

financial advisers and asset managers, who provide advice to investors. Investment<br />

professionals are held to different duties of care to their clients. Duty of care refers to<br />

the legal obligations that investment professionals have when acting for or on behalf of<br />

their clients. The level of care depends not on the title of the investment professional<br />

but on the laws and regulations where the investment professional is based and the<br />

role the investment professional plays when advising his clients.<br />

In the United States, there are two levels of care: a high standard of care, called the<br />

fiduciary standard, and a lower standard of care, called the suitability standard. To<br />

differentiate these two levels of care, consider the example of a financial adviser who<br />

has to recommend an investment product to her client. Whether the adviser is held to<br />

a fiduciary or suitability standard, she must understand her client’s objectives in terms<br />

of risk and return and any constraints her client may have. The process of identifying<br />

an investor’s needs and constraints is described in Chapter 19. If the investment adviser<br />

is held to the fiduciary standard, she is required to recommend the best investment<br />

product. In contrast, if the investment adviser is held to the suitability standard, she<br />

has to recommend an investment product that meets her client’s objectives and constraints,<br />

but it does not have to be the best investment product. It is sufficient for the<br />

investment product to meet the client’s objectives and constraints even if there is a<br />

better alternative available. The distinction between the fiduciary and the suitability<br />

standard is particularly important if the adviser represents certain funds or products.<br />

Laws and regulations across Asia vary greatly, but in some places, such as Singapore<br />

and Hong Kong, the legal concept of fiduciary duty is based on the British legal system.<br />

Duties of care, similar to the suitability standard described earlier, are usually defined<br />

by laws and regulations that are country specific.<br />

Duty of care in the European Union is governed by the Markets in Financial Instruments<br />

Directive (MiFID). The options in the EU are either a suitability standard or an appropriateness<br />

standard. The appropriateness standard only requires investment professionals<br />

to assess a client’s level of understanding, not to review the client’s objectives<br />

and constraints. The suitability standard is the higher standard and requires the<br />

investment professional to review and consider the client’s objectives and constraints.<br />

Investors seeking advice from investment professionals should understand the laws<br />

and regulations that apply to these investment professionals and the duty of care these<br />

investment professionals hold with regard to their clients. These issues may influence<br />

investment professionals’ advice significantly. In particular, investors must assess when<br />

the interests of investment professionals may not be aligned with their own interests,<br />

which is known as a conflict of interest. For example, an investment manager might<br />

have a monetary incentive to invest a client’s money in a particular investment product<br />

or to buy and sell assets more actively than is justified for the client.


14<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

5<br />

KEY FORCES DRIVING THE INVESTMENT INDUSTRY<br />

The four key forces that drive the investment industry are competition, computerization,<br />

globalization, and regulation.<br />

Competition in the investment industry is based on innovative investment product<br />

offerings. It is also based on pricing, service, and performance.<br />

Over the years, technological advancements have allowed investment industry participants<br />

to reduce operating costs. Computerization, in particular, has dramatically<br />

decreased trade processing costs and increased trade processing capacity. It has also<br />

spurred the development and analysis of innovative types of investment products.<br />

Globalization is another force driving the investment industry. Investors look outside<br />

their domestic markets to diversify their investments and generate higher returns.<br />

Emerging markets, in particular, hold the promise for higher rates of growth. For<br />

example, China, Brazil, and India are emerging economies that are growing faster<br />

than developed economies. Furthermore, such countries as China, Saudi Arabia, and<br />

Russia, which have trade surpluses, use those surpluses to invest abroad in a variety<br />

of opportunities. These foreign investments contribute to economic development as<br />

well as to the overall profits of the investment industry.<br />

Globally, there has been a growing trend toward greater regulation of the investment<br />

industry. Regulation is needed to protect investors and safeguard their investments.<br />

By promoting disclosure and transparency, it is hoped that regulation will prevent the<br />

kinds of mistakes and frauds that have cost investors significant amounts of money over<br />

the years. International cooperation among financial regulators has played and should<br />

continue to play an important role in raising global standards of securities regulation.<br />

SUMMARY<br />

■<br />

■<br />

■<br />

■<br />

The financial services industry exists to provide a link between savers/lenders/<br />

providers of capital that have funds to invest and spenders/borrowers/users of<br />

capital that need funds.<br />

Financial intermediaries help channel financial capital efficiently between savers<br />

and spenders.<br />

The investment industry comprises all the players that are instrumental in helping<br />

savers invest their money and borrowers get the funds they require.<br />

Capitalism takes different forms, but two important characteristics are that it<br />

favors private ownership as the means of production and markets as the means<br />

of allocating resources.


Summary 15<br />

■<br />

■<br />

■<br />

■<br />

■<br />

The investment industry provides several benefits to the economy, including<br />

the efficient allocation of scarce resources, better information about investment<br />

opportunities, products and services that are appropriate for suppliers and<br />

users of capital, and liquidity.<br />

The benefits for investors of a well- functioning investment industry include a<br />

broad range of investment products and services that meet their needs, competitive<br />

markets that provide liquidity and keep transaction costs low, timely<br />

and efficient disclosure of information, and the ability to modify their risk<br />

exposures.<br />

Laws and regulations are necessary to protect clients and ensure the integrity,<br />

transparency, and fairness of financial markets.<br />

Ethical behavior is critical to protecting the reputation of and maintaining trust<br />

in the investment industry.<br />

Investment industry participants include the following:<br />

Categories Participants Key Characteristics<br />

Investors Retail investors Individual investors with the least<br />

amount of assets<br />

Financial advisory<br />

service providers<br />

Investment management<br />

service<br />

providers<br />

Investment information<br />

service providers<br />

High- net- worth<br />

investors<br />

Institutional<br />

investors<br />

Financial advisers<br />

Asset managers<br />

Data vendors<br />

Investment research<br />

providers<br />

Analysts<br />

Individual investors with a higher<br />

amount of assets<br />

Organizations that invest to advance<br />

their mission or to provide financial<br />

services to their clients<br />

Professionals that provide advice<br />

about investments and help clients<br />

understand their needs and the risks<br />

they face<br />

Professionals that manage investments<br />

on behalf of their clients<br />

Organizations that provide information<br />

resources<br />

Organizations that produce information<br />

reports<br />

Professionals who produce research<br />

reports<br />

(continued)


16<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

Categories Participants Key Characteristics<br />

Trading service<br />

providers<br />

Custodial service<br />

providers<br />

Exchanges<br />

Brokers<br />

Dealers<br />

Clearing and settlement<br />

agents<br />

Custodians<br />

Financial markets that allow investors<br />

to trade<br />

Professionals and their firms that<br />

facilitate trading between investors,<br />

acting as agents (do not trade with<br />

their clients)<br />

Professionals and their firms that<br />

facilitate trading between investors,<br />

acting as principals (trade with their<br />

clients)<br />

Organizations that confirm and settle<br />

trades<br />

Organizations that hold money and<br />

securities on behalf of their clients<br />

■<br />

■<br />

Investment professionals are held to varying standards of care based on regulatory<br />

jurisdiction and the investment professional’s role. Some are held to a high<br />

level of care (fiduciary standard), whereas others are held to a lower level of<br />

care (suitability standard or appropriateness standard).<br />

The four key forces that drive the investment industry are competition, computerization,<br />

globalization, and regulation.


Chapter Review Questions 17<br />

CHAPTER REVIEW QUESTIONS<br />

Test your knowledge of this <strong>chapter</strong> at cfainstitute.org/<strong>claritas</strong>study.<br />

1 The financial services industry benefits the economy by providing a link<br />

between providers of capital and:<br />

A<br />

savers.<br />

B lenders.<br />

C<br />

borrowers.<br />

2 The investment industry benefits the economy by:<br />

A<br />

increasing risk.<br />

B decreasing liquidity.<br />

C<br />

increasing efficiency.<br />

3 Which of the following best describes a benefit of a well- functioning investment<br />

industry from the perspective of an individual investor?<br />

A<br />

Risk transformation<br />

B Scarce resource allocation<br />

C Fewer financial intermediaries<br />

4 A major benefit of competitive markets for the individual investor is:<br />

A<br />

risk transfer.<br />

B lower prices.<br />

C<br />

greater integrity.<br />

5 Which of the following would most likely assist high- net- worth individuals in<br />

arranging their financial affairs?<br />

A<br />

Financial advisers<br />

B Investment dealers<br />

C<br />

Investment bankers<br />

Copyright © 2012 CFA Institute


18<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

6 Which of the following is least likely to facilitate trading and help reduce transaction<br />

costs?<br />

A<br />

Stock exchanges<br />

B Investment dealers<br />

C<br />

Investment analysts<br />

7 Relative to the suitability standard of care for investment professionals, the<br />

fiduciary standard of care is:<br />

A<br />

lower.<br />

B higher.<br />

C<br />

equivalent.<br />

8 Which of the following forces that drive the investment industry promotes<br />

transparency of financial markets?<br />

A<br />

Competition<br />

B Computerization<br />

C<br />

Regulation<br />

9 Globally, regulation of the investment industry has:<br />

A<br />

increased.<br />

B decreased.<br />

C<br />

remained stable.


Answers 19<br />

ANSWERS<br />

1 C is correct. The financial services industry exists to provide a link between<br />

providers of capital (also called savers, lenders, or investors) that have funds to<br />

invest and users of capital (also called spenders or borrowers) that need funds.<br />

A and B are incorrect because savers and lenders are providers, not users, of<br />

capital.<br />

2 C is correct. The investment industry helps savers invest their money and helps<br />

borrowers get the funds they require. In doing so, it reduces the resources that<br />

would be expended on the search rather than on productive uses, thus increasing<br />

efficiency. A is incorrect because the investment industry helps transform<br />

and transfer risk, not increase it. B is incorrect because the investment industry<br />

increases rather than decreases liquidity.<br />

3 A is correct. In a well- functioning investment industry, risks can be transformed<br />

and transferred. Individuals who want to reduce risk can do so—for<br />

example, by buying insurance. B is incorrect because the efficient allocation<br />

of scarce resources through a well- functioning investment industry is a primary<br />

benefit for the economy, not the individual. C is incorrect because a<br />

well- functioning investment industry is characterized by competitive markets.<br />

Competitive markets are made up of a large number of financial intermediaries<br />

(e.g., banks or insurance companies) that compete with one another.<br />

Competitive markets keep prices of investment products and services down.<br />

4 B is correct. Competitive markets promote higher production efficiency and<br />

help keep prices of investment products and services down. A is incorrect<br />

because risk transfer, although it is a benefit for the individual investor, deals<br />

with transferring risk from those that want to reduce risk to those that are willing<br />

to take on risk; risk transfer does not deal with competition. C is incorrect<br />

because greater integrity is achieved by effective laws and regulations and not<br />

through competition.<br />

5 A is correct. Financial advisers typically provide high- net- worth individuals<br />

with advice about how to manage their investments. B is incorrect because<br />

investment dealers facilitate trading between investors. C is incorrect because<br />

investment bankers help companies and governments raise funds globally.<br />

6 C is correct. Investment analysts are primarily engaged in analyzing investment<br />

opportunities and providing recommendations about the investments they<br />

follow. A is incorrect because stock exchanges facilitate trading of new and<br />

existing securities and, as such, help reduce transaction costs. B is incorrect<br />

because investment dealers facilitate trading by acting as buyers when investors<br />

want to sell and as sellers when investors want to buy. By doing so, they help<br />

reduce transaction costs.<br />

7 B is correct. Investment professionals who have a fiduciary responsibility to<br />

their clients must act in their clients’ best interests. The fiduciary standard is<br />

a higher standard of care than the suitability standard. A and C are incorrect


20<br />

Chapter 1 ■ The Investment Industry: A Top- Down View<br />

because investment professionals who have a fiduciary responsibility to their<br />

clients have a higher, not lower or equivalent, standard of care than investment<br />

professionals who must meet the suitability standard of care.<br />

8 C is correct. Regulation promotes transparency. Increased transparency is<br />

designed to prevent mistakes and fraud. A is incorrect because competition,<br />

although one of the four forces, does not promote transparency. B is incorrect<br />

because computerization, although it is one of the four forces, does not promote<br />

transparency. Regulation is the only one of the four forces that promotes<br />

transparency.<br />

9 A is correct. Globally, there has been a growing trend toward greater regulation<br />

of the investment industry. B and C are incorrect because globally, there has<br />

been a growing trend toward increased regulation of the investment industry,<br />

not a trend of decreased or stable regulation.


G-1<br />

GLOSSARY<br />

Analysts Analysts select, evaluate, and interpret information<br />

to arrive at an opinion.<br />

Asset managers<br />

See investment managers.<br />

Assets Resources that a company controls as a result of past<br />

events and that are expected to provide future economic<br />

benefits.<br />

Auditors An external auditor is an independent accountant<br />

that examines financial statements and provides a written<br />

opinion on them. An internal auditor is employed by<br />

the company and evaluates a company’s accounting and<br />

internal controls.<br />

Bond<br />

A formal contract that represents a loan from an investor<br />

(bondholder) to an issuer. The contract describes the key<br />

terms of the debt obligation such as the interest rate and<br />

the maturity.<br />

Brokers Agents who execute orders to buy or sell securities<br />

for their clients and provide trading services in exchange<br />

for a commission.<br />

Capital markets Financial markets for securities that have a<br />

maturity longer than a year.<br />

Capitalism An economic system that favors private ownership<br />

as the means of production and markets as the means of<br />

allocating scarce resources.<br />

Clearing and settlement agents Investment industry participants<br />

that confirm and settle trades after they have been<br />

arranged.<br />

Conflict of interest When either the employee’s personal interests<br />

or the employer’s interests conflict with the interests<br />

of the client (conflicts of interest can also arise when<br />

employee’s and employer’s interests conflict).<br />

Custodians Entities that hold money and securities on behalf<br />

of their customers, help arrange trade settlements, and<br />

collect interest and dividends for their customers.<br />

Dealers Financial intermediaries that allow their clients to<br />

trade when they want to trade by standing ready to buy<br />

(sell) when their clients want to sell (buy) by acting as<br />

principals in trades.<br />

Demand The desire for a good or service coupled with the ability<br />

and willingness to pay for the desired product.<br />

Duty of care The legal and professional obligations that investment<br />

professionals have when acting for or on behalf of<br />

their clients.<br />

Financial advisers Investment professionals who provide both<br />

financial planning and investment advisory services to<br />

their clients.<br />

Financial assets Claims on other assets and on future cash<br />

flows; for example, a share of common (ordinary) stock<br />

represents ownership in a company or a claim on the<br />

residual value of the company.<br />

Financial capital Funds provided to corporations and governments<br />

that allow them to purchase physical capital, to hire<br />

labor, and to acquire other inputs necessary to produce<br />

goods and services.<br />

Financial intermediaries Financial institutions—such as banks,<br />

securitizers, and insurance companies—that channel funds<br />

from savers to spenders; they transform deposits made by<br />

savers into loans to borrowers.<br />

Financial intermediation Process of collecting savings from<br />

lenders in one form, such as deposits, and transforming<br />

them into another form, such as loans, for borrowers.<br />

Financial markets Places where buyers and sellers can trade<br />

securities; also called securities markets.<br />

Fixed- income securities Loans that lenders make to borrowers;<br />

also called debt securities and bonds.<br />

High- net- worth investors Individual investors who have investable<br />

assets over a certain amount (e.g., USD1 million or<br />

CNY10 million) and who are often, but not always, more<br />

sophisticated investors.<br />

Initial public offering The first issuance of common shares to<br />

the public by a formerly private corporation.<br />

Insider trading Trading while in possession of material nonpublic<br />

information.<br />

Institutional investors Companies, trusts, and governments<br />

that invest to advance their missions or to provide financial<br />

services to their clients.<br />

Investment banks Financial intermediaries that typically<br />

provide capital raising and strategic advisory services,<br />

brokerage and dealing services, and research services to<br />

companies and governments.<br />

Investment industry All the players that are instrumental<br />

in helping savers invest their money and lenders get the<br />

funds they require.<br />

Laws Rules passed by a legislative body, such as Congress in<br />

the United States, Parliament in the United Kingdom, or<br />

the Diet in Japan.<br />

Liquidity Measure of the ease of buying or selling an asset<br />

without affecting its price.<br />

Money markets Financial markets for securities that have a<br />

maturity shorter than a year.


G-2 Glossary<br />

Mutual fund Investment company that holds portfolios of<br />

investment securities and assets.<br />

Pension funds Institutional investors who hold investment<br />

portfolios for the benefit of future and current retirees.<br />

Physical capital The means of production; tangible goods such<br />

as equipment, tools, and buildings.<br />

Primary market The market where new securities, IPOs, and<br />

subsequent offerings are issued and sold to investors.<br />

Proprietary trading When dealers trade using their own<br />

accounts and their own capital with buyers and sellers.<br />

Real assets Physical assets such as land, buildings, cattle,<br />

and gold.<br />

Regulations Rules that set standards for conduct and that<br />

carry the force of law.<br />

Retail investors Individual investors who have the least amount<br />

of investable assets and who are often, but not always, less<br />

sophisticated investors than institutional investors.<br />

Risk<br />

The effect of uncertain future events on an organization<br />

or on the outcomes the organization achieves.<br />

Secondary market Market in which traders of a security trade<br />

with each other but not with the original security issuer;<br />

market in which investors buy and sell securities with<br />

each other.<br />

Securities<br />

Financial assets that can be traded.<br />

Stock exchanges Organized and regulated financial markets<br />

that allow buyers and sellers to trade securities with each<br />

other.<br />

Stocks Ownership in a company; also called equity securities,<br />

shares of stock, or shares.<br />

Supply The quantity of a good or service sellers are willing and<br />

able to sell at a given price.<br />

Transaction costs Costs that accrue from brokerage commissions,<br />

bid–ask spreads, and market impact; the costs<br />

associated with trading.


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