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NID in Banking Operations - NBTE

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<strong>NID</strong> IN BANKING OPERATIONS<br />

General Objective:<br />

3.0 Know the major types of services rendered <strong>in</strong> front office domestic bank operations<br />

THEORY<br />

PRACTICAL<br />

Week<br />

Specific Learn<strong>in</strong>g<br />

Outcomes<br />

3.1 Identify various<br />

Teacher’s activities Resources Specific<br />

Outcome<br />

3.1 Expla<strong>in</strong> these accounts that<br />

Teacher’s<br />

activities<br />

Resources<br />

types of accounts<br />

are handled by the customer<br />

handled by the<br />

services desk of a Bank:<br />

customer services<br />

desk of a Bank.<br />

a) Current accounts<br />

b) Sav<strong>in</strong>gs accounts<br />

3.2 State the procedure<br />

for manag<strong>in</strong>g the<br />

accounts identified<br />

<strong>in</strong> 3.1 above.<br />

c) Deposit accounts<br />

d) Branded accounts<br />

3.2 Show the procedure for the<br />

open<strong>in</strong>g of all the accounts<br />

identified <strong>in</strong> 3.1 above by:<br />

• File cab<strong>in</strong>ets<br />

• Magi Board<br />

• Projector<br />

• Screen<br />

• Microphone<br />

• Flip chart<br />

Skills on<br />

front office<br />

operations<br />

Scheduled<br />

tutorials on<br />

asset use<br />

• Notes counter<br />

• Cash till box<br />

• Computers<br />

• Mercury lamps<br />

• Dummy cheques<br />

• Source document<br />

a) List<strong>in</strong>g the pre-pr<strong>in</strong>ted<br />

• Text books<br />

• Dummy currency<br />

documents provided by<br />

• Dummy cheques<br />

Banks,<br />

b) Identify<strong>in</strong>g which prepr<strong>in</strong>ted<br />

document relate<br />

to each customer type<br />

(<strong>in</strong>dividuals, enterprise,<br />

partnership, company,<br />

government and nongovernmental<br />

bodies)<br />

38

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