Arkansas Department of Career Education Arkansas Rehabilitation ...

* ARS will collaborate with the Workforce Center staff to increase the ability of ARS staff to
conduct intake interviews and take applications in a confidential manner while located at a
Workforce Center site.
* ARS District Managers will conduct follow-up contacts with Workforce Managers to increase
and improve working relationships and collaborative efforts.
Goal 11: Increase and enhance services to clients.
Strategy
* ARS will reclassify positions and request additional positions from the Legislature in order to
increase the number of VR counselors and reduce caseloads.
* Counselor caseloads will be redistributed to achieve a more equitable number of cases per
counselor and to reduce the number of cases per counselor.
4.11 (d) Outreach
The agency is developing and implementing the Community Forum program. The Forum
program is a marketing and outreach program to inform Arkansas citizens about the availability
of ARS services. The Forums are also an outreach activity to individuals from minority
backgrounds, individuals with the most significant disabilities, and others who are unserved or
underserved. The Forums will take place in five communities around the state tentatively in
North Little Rock, Helena, Fayetteville, Monticello and Texarkana. The Forums will include
representatives from Field Services, the ACTI Rehabilitation Center, Special Programs, and all
services components of ARS. In some instances employers will be present for mini-job fair
activities. Advertising informs the community about the Forum activities and the availability of
food and refreshments. Forum activities are extended beyond the regular work-day hours in order
to serve individuals after work hours.
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