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Cruise Destinations... - Tourism Queensland

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The RCC will have an idea of the success of Meet and Greet and any other facility provided by them.<br />

Information on the success of the Tours, Attractions, Activities and Retail service can be collected from tour<br />

operators and shopkeepers. You could also seek the cruise lines feedback through the ground handler or<br />

ships agent.<br />

The final measure of success, however, is having the cruise line agree to further calls.<br />

The next time<br />

Hopefully the success of the day has given everyone the enthusiasm to do it all again. The good news<br />

is that it can be done with the benefit of experience and it will almost certainly be organised slightly<br />

differently the next time.<br />

There is no formula for arranging successful cruise ship calls other than:<br />

• Enthusiasm<br />

• Teamwork<br />

• Organisation<br />

• Attention to detail; and<br />

• Keeping a sense of humour<br />

32 CRUISE DESTINATIONS – HOW TO GUIDE: EVALUATING SUCCESS

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