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QTS Chapter 2 - Introduction - Tourism Queensland

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2 <strong>Introduction</strong><br />

A triple-bottom-line perspective<br />

In taking a triple-bottom-line approach to tourism development,<br />

the aim is to find an appropriate balance between environmental,<br />

social and economic outcomes. This is reflected in the goals,<br />

themes and actions detailed in this Strategy.<br />

Economic goals<br />

Increase visitor<br />

expenditure<br />

Increase business<br />

profitability<br />

Increase employment<br />

opportunities<br />

Spread benefits<br />

across destinations<br />

Environmental outcomes<br />

<strong>Queensland</strong>’s natural environment is a significant tourism<br />

asset. Increasingly, the tourism and conservation sectors are<br />

recognising synergies of interest and are collaborating to achieve<br />

sustainable tourism and environmental outcomes. This trend is<br />

reflected in the growing relationship between public sector<br />

protected area managers and the tourism industry. A recent<br />

example is the role the tourism industry has played in supporting<br />

the sustainable management of the Great Barrier Reef.<br />

<strong>Tourism</strong> provides positive environmental benefits in two key ways:<br />

by providing economic incentives to protect or rehabilitate<br />

natural areas; and<br />

by increasing community appreciation of the natural<br />

environment.<br />

Social goals<br />

Preserve culture & heritage<br />

Improve services & infrastructure<br />

Improve quality of life<br />

Involve community<br />

<strong>Tourism</strong><br />

sustainability<br />

Environmental goals<br />

Protect natural assets<br />

Manage usage & impacts<br />

Inform & educate people<br />

Build strong partnerships<br />

Diagram 1: Triple-bottom-line sustainability<br />

Ball Beach, Mackay<br />

Theme five, Natural environment and culture, includes a range<br />

of actions to enhance the relationship between the tourism<br />

industry, protected area managers and the conservation sector<br />

and build a sustainable competitive advantage for the<br />

<strong>Queensland</strong> tourism industry.<br />

Critically, as a means of driving environmentally and socially<br />

sustainable levels of visitation, the <strong>QTS</strong> identifies goals and<br />

targets related to visitor expenditure rather than to visitor<br />

numbers. Key <strong>QTS</strong> actions include the development of<br />

indicators of environmental sustainability for the tourism sector<br />

and measures to identify the impacts of climate change.<br />

Economic outcomes<br />

The economic benefits of tourism are widely recognised. In<br />

addition to its direct contribution to <strong>Queensland</strong>’s Gross State<br />

Product (5.8 per cent) 5 tourism is a strong driver of the<br />

multiplier effect throughout the supply chain. <strong>Tourism</strong> provides<br />

an indirect economic stimulus across many industry sectors<br />

and with the movement of visitors, benefits are dispersed to<br />

communities throughout <strong>Queensland</strong>.<br />

The <strong>QTS</strong> expenditure goals reflect a commitment to increase<br />

the economic benefits of tourism for <strong>Queensland</strong>. The Strategy<br />

focuses on increasing visitor expenditure. The ‘preferred visitor’<br />

strategies contained in theme four, Developing and marketing<br />

a <strong>Queensland</strong> style visitor experience, support this approach.<br />

5 Office of Economic and Statistical Research, The Contribution of International and Domestic Visitor Expenditure to the <strong>Queensland</strong> Economy 2003-04.<br />

10<br />

<strong>Queensland</strong> <strong>Tourism</strong> Strategy – November 2006

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