2007-2008 Annual Report - Public Guardian and Trustee of British ...

9. Performance Details
Goal 1. Property and Financial Interests of PGT Clients Will be Well Managed.
1.1 Percentage of disbursements from children’s trusts completed within 15 days of request by the guardian or client.
What does the measure mean – A major responsibility of PGT Child and Youth Services is administering
08/09 TARGET 90% trusts where a child or youth is the beneficiary. Guardian and Trust Officers (GTOs) consider client
requests to spend some of their trust monies. Unlike a bank account, funds held in trust are subject to a
07/08 TARGET
ACHIEVED
90% number of spending restrictions designed to protect the client. GTOs must determine whether the request
97% falls in or outside these restrictions while still providing a timely response.
06/07 TARGET
90% Why is the measure important – This activity benefits children and youth by allowing appropriate
ACHIEVED
97% disbursements in a timely manner while applying necessary constraints to maximize funds for their
future and satisfy terms of the trust.
05/06 TARGET
90%
ACHIEVED
95% What do the results mean – It is reasonable in most cases to expect a request to be decided within 15 days.
In 2007/08, out of 3,415 decisions 3,299 (97%) were completed and a cheque was issued within 15 days of the
0 25 50 75 100 request by the guardians or client.
The data – The data is from CASE (PGT case management system), COMET (PGT core financial system)
TARGET
and divisional spreadsheets.
ACHIEVEDP
08/09
07/08
1.2 Percentage of critical incident reports in respect of children in continuing care reviewed and action initiated by PGT
within 60 days of receipt.
TARGET 95%
TARGET
ACHIEVED
95%
98%
0 25 50 75 100
TARGET
ACHIEVEDP
What does the measure mean – The PGT is co-guardian with the Ministry of Children and Family
Development (MCFD) for children in continuing care of the Province. Designated officials of MCFD are
Guardians of Person of children in continuing care and the PGT is the Guardian of Estate. As Guardian
of Estate, the PGT must identify outstanding financial entitlements or legal claims and bring forward
appropriate legal action. This includes claims for unliquidated damages such as personal injury arising
from abuse, assault or motor vehicle accidents as well as for statutory benefits such as death of a parent.
MCFD has implemented automated reporting to the PGT of incidents involving children in continuing
care which has significantly increased the number of reports that must be reviewed to determine whether
to commence civil legal proceedings on behalf of the child.
Why is the measure important – This activity improves the well being of children and youth in continuing
care of the Province by protecting their legal rights while also satisfying PGT legal obligations as fiduciary.
What do the results mean – In 2007/08, out of 633 critical incident reports, 622 (98%) were reviewed and
action was initiated by the PGT within 60 days of receipt of the report.
The data – Data is from CASE (PGT case management system) and divisional spreadsheets. This is a
new measure in 2007/08 as these reports were previously included in a measure focused more broadly on
identifying legal claims and entitlements of all child guardianship clients.
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