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roles and responsibilities in the Greek Industry - mibes

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Madit<strong>in</strong>os-Kokk<strong>in</strong>os-Papadopoulou, 437-444<br />

Table 3: The nature of CIO contacts<br />

Media Time allocation of CIOs (%)<br />

Telephone calls 30<br />

Scheduled meet<strong>in</strong>gs 57<br />

Unscheduled meet<strong>in</strong>gs 9<br />

Tours 4<br />

Total 100<br />

Location Time allocation of CIOs (%)<br />

Own office 56<br />

O<strong>the</strong>r’s office 5<br />

Plant 15<br />

Conference room 20<br />

Away from organisation 4<br />

Total 100<br />

Dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>terviews, <strong>the</strong> CIOs were asked to identify <strong>the</strong>ir role <strong>and</strong><br />

<strong>the</strong>ir attributes, <strong>and</strong> to describe how <strong>the</strong>y spend <strong>the</strong>ir time <strong>in</strong> a<br />

typical month. Accord<strong>in</strong>g to <strong>the</strong> evidence took out from <strong>the</strong> <strong>in</strong>terviews<br />

with <strong>the</strong> CIOs, <strong>the</strong> extracted <strong>in</strong>formation was encoded <strong>and</strong> categorised,<br />

regard<strong>in</strong>g its <strong>the</strong>me, <strong>in</strong>to <strong>the</strong> n<strong>in</strong>e IS capabilities. Thus, capabilities<br />

with occurrences below 35 were categorised as “weak support”,<br />

capabilities with 35-84 occurrences were categorised as “some support”<br />

<strong>and</strong> capabilities with 85 or more occurrences were categorised as<br />

“strong support”. The frequency of <strong>the</strong> CIOs’ activities was estimated<br />

by count<strong>in</strong>g <strong>the</strong> recorded occurrences <strong>and</strong> eventually, <strong>the</strong> empirical<br />

support of <strong>the</strong> CIO’s capabilities is shown <strong>in</strong> Figure 3. Three of <strong>the</strong><br />

n<strong>in</strong>e IS capabilities are strongly supported by <strong>the</strong> exam<strong>in</strong>ed CIOs:<br />

relationship build<strong>in</strong>g, mak<strong>in</strong>g technology work <strong>and</strong> contract<br />

facilitation. In general, <strong>the</strong>se <strong>responsibilities</strong> were delegated to<br />

lower-level IT managers (Chun <strong>and</strong> Mooney, 2009). Fur<strong>the</strong>rmore, <strong>the</strong> IS<br />

capabilities: bus<strong>in</strong>ess systems th<strong>in</strong>k<strong>in</strong>g, architecture plann<strong>in</strong>g <strong>and</strong><br />

leadership receive some support by <strong>the</strong> sample of CIOs; however, <strong>the</strong><br />

occurrences of <strong>the</strong>se capabilities are 83, that is very close to <strong>the</strong><br />

lower limit of <strong>the</strong> “strong support” level. The above empirical results<br />

reflect <strong>the</strong> fact that <strong>the</strong> CIO’s role <strong>in</strong> <strong>the</strong> <strong>Greek</strong> <strong>in</strong>dustry is more a<br />

technology-centric role, but it emerges a positive tendency to upgrade<br />

to <strong>the</strong> third stage of CIO’s role evolution, which is a role that<br />

belongs to C-level executives or to bus<strong>in</strong>ess visionaries.<br />

MIBES 25-27 May 2012 442

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