AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012
AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012
AMBULANCE VICTORIA STRATEGIC PLAN 2010 â 2012
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Non-Emergency Transport<br />
Strategic themes Strategies Outcomes<br />
Demand management:<br />
Improve matching of patient needs<br />
and services<br />
• In conjunction with DH, review and refine the current<br />
criteria for use of non-emergency transport<br />
Improved matching of resource type with patient need<br />
Process efficiency:<br />
Increase the efficiency of resource use<br />
to deliver improved services<br />
• Develop and implement a statewide non-emergency<br />
services strategy, with a particular focus on options for rural<br />
service delivery and appropriate use of non-emergency<br />
resources for high acuity transports<br />
• Complete statewide implementation of a non-emergency<br />
scheduling and vectoring system and introduce improved<br />
measures of non-emergency performance<br />
More efficient fleet management and improved<br />
service delivery<br />
Health system integration:<br />
Further develop collaboration with other<br />
health service providers to improve<br />
system performance<br />
• Explore options to assist hospital discharge processes in<br />
collaboration with DH and health services<br />
• Develop relationships with non-government agencies to<br />
assist with rural low acuity patient transport<br />
Improved patient flow in hospitals<br />
Improved allocation of resources and service delivery<br />
to rural and low acuity patients<br />
17
Change language